Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
185 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STARTED RUNNING ROUGH, THEY DISAGNOSE THIS AS A FAILED CYLINDER HEAD.
Corrective Action:
ENGINE STARTED RUNNING ROUGH, THEY DISAGNOSE THIS AS A FAILED CYLINDER HEAD.
Additional Notes:
ENGINE STARTED RUNNING ROUGH, THEY DISAGNOSE THIS AS A FAILED CYLINDER HEAD.
Mfg Campaign: 11398570
Recall Date: Mar 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LESS THAN A YEAR AFTER OURCHASING NEW 2017 DODGE CHARGER RT THE DOOR PANELS ON ALL 4 DOORS STARTED TO BOW AND SEPARATE FROM THE PANEL
Corrective Action:
LESS THAN A YEAR AFTER OURCHASING NEW 2017 DODGE CHARGER RT THE DOOR PANELS ON ALL 4 DOORS STARTED TO BOW AND SEPARATE FROM THE PANEL
Additional Notes:
LESS THAN A YEAR AFTER OURCHASING NEW 2017 DODGE CHARGER RT THE DOOR PANELS ON ALL 4 DOORS STARTED TO BOW AND SEPARATE FROM THE PANEL
Mfg Campaign: 11395537
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING DURING NIGHT TIME AND ATTEMPTING TO USE THE DEFROSTER, ONLY COLD AIR CAME FROM THE SYSTEM CAUSING THE FRONT WINDSHIELD TO BECOME FOGGY. THE CONTACT WAS UNABLE TO SEE THE ROADWAY CLEARLY. THE CONTACT ALSO STATED AFTER USING THE REAR BACKUP CAMERA, THE SYSTEM HAD A GLITCH CAUSING THE IMAGE TO FREEZE AND REMAIN ON THE SCREEN. THE CONTACT CALLED HARTSVILLE CHRYSLER DODGE JEEP RAM (900 E BOBO NEWSOM HWY, HARTSVILLE, SC 29550, (843) 309-9892) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING DURING NIGHT TIME AND ATTEMPTING TO USE THE DEFROSTER, ONLY COLD AIR CAME FROM THE SYSTEM CAUSING THE FRONT WINDSHIELD TO BECOME FOGGY. THE CONTACT WAS UNABLE TO SEE THE ROADWAY CLEARLY. THE CONTACT ALSO STATED AFTER USING THE REAR BACKUP CAMERA, THE SYSTEM HAD A GLITCH CAUSING THE IMAGE TO FREEZE AND REMAIN ON THE SCREEN. THE CONTACT CALLED HARTSVILLE CHRYSLER DODGE JEEP RAM (900 E BOBO NEWSOM HWY, HARTSVILLE, SC 29550, (843) 309-9892) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED WHILE DRIVING DURING NIGHT TIME AND ATTEMPTING TO USE THE DEFROSTER, ONLY COLD AIR CAME FROM THE SYSTEM CAUSING THE FRONT WINDSHIELD TO BECOME FOGGY. THE CONTACT WAS UNABLE TO SEE THE ROADWAY CLEARLY. THE CONTACT ALSO STATED AFTER USING THE REAR BACKUP CAMERA, THE SYSTEM HAD A GLITCH CAUSING THE IMAGE TO FREEZE AND REMAIN ON THE SCREEN. THE CONTACT CALLED HARTSVILLE CHRYSLER DODGE JEEP RAM (900 E BOBO NEWSOM HWY, HARTSVILLE, SC 29550, (843) 309-9892) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Mfg Campaign: 11394619
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL AROUND THE VEHICLE. THE CONTACT STATED THAT WHEN HE WALK AROUND THE VEHICLE HE NOTICED THAT FUEL WAS POURING OUT FROM THE PASSENGER REAR WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM MARGATE (2250 FL-7, MARGATE, FL 33063) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,214.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL AROUND THE VEHICLE. THE CONTACT STATED THAT WHEN HE WALK AROUND THE VEHICLE HE NOTICED THAT FUEL WAS POURING OUT FROM THE PASSENGER REAR WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM MARGATE (2250 FL-7, MARGATE, FL 33063) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,214.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL AROUND THE VEHICLE. THE CONTACT STATED THAT WHEN HE WALK AROUND THE VEHICLE HE NOTICED THAT FUEL WAS POURING OUT FROM THE PASSENGER REAR WHEEL. THE VEHICLE WAS TAKEN TO ARRIGO CHRYSLER DODGE JEEP RAM MARGATE (2250 FL-7, MARGATE, FL 33063) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,214.
Mfg Campaign: 11390700
Recall Date: Jan 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Corrective Action:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Additional Notes:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Mfg Campaign: 11387160
Recall Date: Jan 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Corrective Action:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Additional Notes:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Mfg Campaign: 11387160
Recall Date: Jan 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Corrective Action:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Additional Notes:
WHILE DRIVING DOWN THE ROAD, ONLY TOUCHING THE STEERING WHEEL (AT 70 MPH), THE RADIO CHANGES STATIONS, BEEPS CONSTANTLY, & THE SEAT WARMERS ARE TURNED OFF IN THE CONTROL CENTER. NOBODY TOUCHED ANYTHING. THE CONTROL CENTER WON'T QUIT BEEPING AS IF SOMEONE IS CHANGING THE RADIO STATION.
Mfg Campaign: 11387160
Recall Date: Jan 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE INTERIOR DOOR PANELS ON ALL FOUR DOORS ARE LIFTING OFF AND PEELING AWAY FROM THE DOORS. THE PANELS ARE PEELING MORE AND MORE EVERY WEEK. EVENTUALLY, IT LOOKS AS THOUGH THE PANELS WILL COMPLETELY COME OFF AND EXPOSE THE INNER DOORS.
Corrective Action:
THE INTERIOR DOOR PANELS ON ALL FOUR DOORS ARE LIFTING OFF AND PEELING AWAY FROM THE DOORS. THE PANELS ARE PEELING MORE AND MORE EVERY WEEK. EVENTUALLY, IT LOOKS AS THOUGH THE PANELS WILL COMPLETELY COME OFF AND EXPOSE THE INNER DOORS.
Additional Notes:
THE INTERIOR DOOR PANELS ON ALL FOUR DOORS ARE LIFTING OFF AND PEELING AWAY FROM THE DOORS. THE PANELS ARE PEELING MORE AND MORE EVERY WEEK. EVENTUALLY, IT LOOKS AS THOUGH THE PANELS WILL COMPLETELY COME OFF AND EXPOSE THE INNER DOORS.
Mfg Campaign: 11385967
Recall Date: Dec 31, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIO CONTINUES TO BEEP & CHANGE STATIONS WHILE NOBODY IS TOUCHING ANYTHING. THE HEATED SEAT TURNS ITSELF OFF & THE PASSENGER SIDE TEMPERATURE RANDOMLY CHANGES ITSELF WHILE NO ONE HAS TOUCHED ANYTHING ALL WHILE DRIVING DOWN THE ROAD. IT OCCURS ON CITY STREETS AND AT HIGHWAY SPEEDS ALSO.
Corrective Action:
THE RADIO CONTINUES TO BEEP & CHANGE STATIONS WHILE NOBODY IS TOUCHING ANYTHING. THE HEATED SEAT TURNS ITSELF OFF & THE PASSENGER SIDE TEMPERATURE RANDOMLY CHANGES ITSELF WHILE NO ONE HAS TOUCHED ANYTHING ALL WHILE DRIVING DOWN THE ROAD. IT OCCURS ON CITY STREETS AND AT HIGHWAY SPEEDS ALSO.
Additional Notes:
THE RADIO CONTINUES TO BEEP & CHANGE STATIONS WHILE NOBODY IS TOUCHING ANYTHING. THE HEATED SEAT TURNS ITSELF OFF & THE PASSENGER SIDE TEMPERATURE RANDOMLY CHANGES ITSELF WHILE NO ONE HAS TOUCHED ANYTHING ALL WHILE DRIVING DOWN THE ROAD. IT OCCURS ON CITY STREETS AND AT HIGHWAY SPEEDS ALSO.
Mfg Campaign: 11383155
Recall Date: Dec 12, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11377380
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11377380
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
BRAND NEW VEHICLE HAS BEEN BROUGHT TO THE DEALER MULTIPLE TIMES FOR BREAK PROBLEMS AND SUSPENSION PROBLEMS. MORE THAN ONE CERTIFIED DEALER HAVE REPLACED DRUMS, BREAK PADS AND TIE-ROD BUSHING WITHOUT ANY SUCCESS. THE CAR SEVERELY SHAKES AT THE FRONT SUSPENSION SYSTEM WHEN BREAKING, PARTICULARLY AT HIGHWAY SPEEDS AND COMING DOWN HILLS. THE CAR HAS BEEN AT THE CAR DEALER(S) FOR AS LONG AS OVER A MONTH ON MULTIPLE OCCASIONS. A DRUMMING SOUND CAN BE HEAR WHEN VEHICLE IS EXPERIENCING THESE SYMPTOMS. TO THE DEALER'S RESPONSE (FREMONT CDJR) NO PROBLEMS ARE FOUND. LAME EXCUSES I HAVE HEARD FROM THE SERVICE DEPARTMENT: ED MORGA/SERVICE AND PARTS DIRECTOR; [XXX]/SERVICE ADVISOR AND OTHERS STATE THAT THERE ARE NOT PROBLEMS; THAT THE VEHICLE IS TOO HEAVY FOR THIS TYPE OF BREAKING; NOISE WILL GO AWAY ONCE THE PARTS WARM-UP; SERPENTINE BELT AND OTHERS. ON THE OTHER HAND, SERVICE TECHNICIANS SUCH AS [XXX]/SHOP FOREMAN; [XXX]/ SERVICE TECHNICIAN AND OTHERS HAVE DRIVEN THE CAR ALONE WITH ME FOR TESTING; AND CORROBORATING SUCH PROBLEMS TO EXIST. THESE PROBLEMS HAVE BEEN ADDRESSED TO THE DEALER SINCE THE SERVICE ON WITH 18,1403 MILES. VEHICLE HAS NOW 60,123 MILES AND THE PROBLEMS NEVER FIXED. A CARE CASE WAS FILED WITH FORD MOTOR COMPANY WITHOUT ANY SUCCESS (CARE CASE # [XXX]). ALSO THE ELECTRONIC SYSTEM FAILS. ALL DASHBOARD LIGHTS AND COMMANDS LOCK/FREEZE OR DISAPPEAR WITHOUT WARNING, AFFECTING THE VEHICLE'S FUNCTIONALITY. DEALER STATES THAT THIS IS A SOFTWARE UPDATE ISSUE. NEVER GOT IT RESOLVED EITHER. I'M DESPERATELY SEEKING YOUR HELP SINCE I DON'T KNOW WHERE ELSE TO TURN FOR ASSISTANCE. THESE ARE VERY SERIOUS SAFETY CONCERNS THAT THE DEALER HAS TAKING FOR GRANTED. SAFETY CONCERNS THAT MAY AWAIT A TRAGEDY FOR ME AND MY FAMILY AS WELL AS OTHER VEHICLES ON THE ROAD. PLEASE ASSIST. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11377380
Recall Date: Dec 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ALL FOUR DOOR PANELS ON MY 2017 DODGE CHARGER ARE LIFTED FROM THE DOOR. THIS BEGAN TO OCCUR APPROXIMATELY 2 MONTHS AGO. I BELIEVE THAT THIS ISSUE HAPPENED WHEN THE CAR IS PARKED OUTSIDE.
Corrective Action:
ALL FOUR DOOR PANELS ON MY 2017 DODGE CHARGER ARE LIFTED FROM THE DOOR. THIS BEGAN TO OCCUR APPROXIMATELY 2 MONTHS AGO. I BELIEVE THAT THIS ISSUE HAPPENED WHEN THE CAR IS PARKED OUTSIDE.
Additional Notes:
ALL FOUR DOOR PANELS ON MY 2017 DODGE CHARGER ARE LIFTED FROM THE DOOR. THIS BEGAN TO OCCUR APPROXIMATELY 2 MONTHS AGO. I BELIEVE THAT THIS ISSUE HAPPENED WHEN THE CAR IS PARKED OUTSIDE.
Mfg Campaign: 11372832
Recall Date: Nov 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Corrective Action:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Additional Notes:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Mfg Campaign: 11372669
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Corrective Action:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Additional Notes:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Mfg Campaign: 11372669
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Corrective Action:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Additional Notes:
ELECTRONIC THROTTLE CONTROL APPEARS TO BE SENDING ERROR CODES TO A HUM. THE CAR IS NOT GETTING ENOUGH FUEL TO ACCELERATE ON THE HIGHWAY.
Mfg Campaign: 11372669
Recall Date: Nov 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Corrective Action:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Additional Notes:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Mfg Campaign: 11366682
Recall Date: Oct 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Corrective Action:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Additional Notes:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Mfg Campaign: 11366682
Recall Date: Oct 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Corrective Action:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Additional Notes:
THIS CAR DEFINITELY HAS A WIRING ISSUE. SOMETIMES THE CAR WON'T START. IT IS NOT THE BATTERY & IT IS NOT THE STARTER. OCCASIONALLY THE RADIO WON'T WORK. SOMETIMES WHEN YOU ARE DRIVING DOWN THE ROAD, IT LOSES ALL POWER. SOMETIMES THE HEADLIGHTS JUST GO OUT. NOBODY CAN SEEM TO FIND THE ISSUE.
Mfg Campaign: 11366682
Recall Date: Oct 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT NOTICED THE DASHBOARD AND REAR PASSENGER DOOR PANEL WERE RAISED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER DODGE RAM AVONDALE (10101 W PAPAGO FWY, AVONDALE, AZ 85323) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE FRONT AND REAR PASSENGER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE ON THE DASHBOARD RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT NOTICED THE DASHBOARD AND REAR PASSENGER DOOR PANEL WERE RAISED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER DODGE RAM AVONDALE (10101 W PAPAGO FWY, AVONDALE, AZ 85323) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE FRONT AND REAR PASSENGER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE ON THE DASHBOARD RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT NOTICED THE DASHBOARD AND REAR PASSENGER DOOR PANEL WERE RAISED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER DODGE RAM AVONDALE (10101 W PAPAGO FWY, AVONDALE, AZ 85323) WHERE THE VEHICLE WAS INSPECTED AND IT WAS DETERMINED THAT THE FRONT AND REAR PASSENGER'S SIDE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE ON THE DASHBOARD RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Mfg Campaign: 11365440
Recall Date: Oct 20, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury