Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
185 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Potential Consequences:
I WAS ABOUT TWO CAR LENGTHS BEHIND AN 18 WHEELER ON HWY 231 SOUTH BOUND IN MONTGOMERY, ALABAMA. I WENT TO GET OVER TO THE LEFT TO PASS, WHEN MY VEHICLE STARTED TO HYDROPLANE AND SWAY SIDE TO SIDE. MY FRONT RIGHT SIDE OF MY VEHICLE IMPACTED THE BACK RIGHT CORNER OF THE 18 WHEELER. MY VEHICLE THEN FLIPPED ON ITS SIDE, THEN UPSIDE DOWN. MY SIDE AIRBAGS DID DEPLOY, BUT MY STEERING WHEEL NOR FRONT PASSENGER AIRBAG DEPLOYED. THE 18 WHEELER DID NOT STOP, MAYBE IT DID NOT FEEL THE IMPACT. IT WAS A WET AND STORMY MORNING ON 2/24/20, @ APPROXIMATELY 5:25-5:27 A.M.. THE REASON THAT I DID NOT PASS THE 18 WHEELER EARLIER WAS DUE TO STANDING WATER IN THE LEFT LANE. I WAS TAKEN TO BAPTIST SOUTH MEDICAL VENTER BY MY MOTHER IN LAW, IN WHICH I HAD A CT DONE ON MY NECK, AND AN X-RAY ON MY LEFT SHOULDER. I ALSO MADE AN APPOINTMENT FOR WEDNESDAY 2/26/20 FOR PAIN AND SPASMS. MY COMPLAINT IS THAT THE VEHICLE'S IMPACT WAS IN THE FRONT, AND THE AIRBAGS DID NOT DEPLOY IN THE FRONT. I WOULD LIKE THERE TO BE AN INVESTIGATION AS TO WHETHER THEY SHOULD'VE DEPLOYED, AND IF WHY DIDN'T THEY IN SUCH AN SEVERE ACCIDENT.*DT *TR*DT*JB
Corrective Action:
I WAS ABOUT TWO CAR LENGTHS BEHIND AN 18 WHEELER ON HWY 231 SOUTH BOUND IN MONTGOMERY, ALABAMA. I WENT TO GET OVER TO THE LEFT TO PASS, WHEN MY VEHICLE STARTED TO HYDROPLANE AND SWAY SIDE TO SIDE. MY FRONT RIGHT SIDE OF MY VEHICLE IMPACTED THE BACK RIGHT CORNER OF THE 18 WHEELER. MY VEHICLE THEN FLIPPED ON ITS SIDE, THEN UPSIDE DOWN. MY SIDE AIRBAGS DID DEPLOY, BUT MY STEERING WHEEL NOR FRONT PASSENGER AIRBAG DEPLOYED. THE 18 WHEELER DID NOT STOP, MAYBE IT DID NOT FEEL THE IMPACT. IT WAS A WET AND STORMY MORNING ON 2/24/20, @ APPROXIMATELY 5:25-5:27 A.M.. THE REASON THAT I DID NOT PASS THE 18 WHEELER EARLIER WAS DUE TO STANDING WATER IN THE LEFT LANE. I WAS TAKEN TO BAPTIST SOUTH MEDICAL VENTER BY MY MOTHER IN LAW, IN WHICH I HAD A CT DONE ON MY NECK, AND AN X-RAY ON MY LEFT SHOULDER. I ALSO MADE AN APPOINTMENT FOR WEDNESDAY 2/26/20 FOR PAIN AND SPASMS. MY COMPLAINT IS THAT THE VEHICLE'S IMPACT WAS IN THE FRONT, AND THE AIRBAGS DID NOT DEPLOY IN THE FRONT. I WOULD LIKE THERE TO BE AN INVESTIGATION AS TO WHETHER THEY SHOULD'VE DEPLOYED, AND IF WHY DIDN'T THEY IN SUCH AN SEVERE ACCIDENT.*DT *TR*DT*JB
Additional Notes:
I WAS ABOUT TWO CAR LENGTHS BEHIND AN 18 WHEELER ON HWY 231 SOUTH BOUND IN MONTGOMERY, ALABAMA. I WENT TO GET OVER TO THE LEFT TO PASS, WHEN MY VEHICLE STARTED TO HYDROPLANE AND SWAY SIDE TO SIDE. MY FRONT RIGHT SIDE OF MY VEHICLE IMPACTED THE BACK RIGHT CORNER OF THE 18 WHEELER. MY VEHICLE THEN FLIPPED ON ITS SIDE, THEN UPSIDE DOWN. MY SIDE AIRBAGS DID DEPLOY, BUT MY STEERING WHEEL NOR FRONT PASSENGER AIRBAG DEPLOYED. THE 18 WHEELER DID NOT STOP, MAYBE IT DID NOT FEEL THE IMPACT. IT WAS A WET AND STORMY MORNING ON 2/24/20, @ APPROXIMATELY 5:25-5:27 A.M.. THE REASON THAT I DID NOT PASS THE 18 WHEELER EARLIER WAS DUE TO STANDING WATER IN THE LEFT LANE. I WAS TAKEN TO BAPTIST SOUTH MEDICAL VENTER BY MY MOTHER IN LAW, IN WHICH I HAD A CT DONE ON MY NECK, AND AN X-RAY ON MY LEFT SHOULDER. I ALSO MADE AN APPOINTMENT FOR WEDNESDAY 2/26/20 FOR PAIN AND SPASMS. MY COMPLAINT IS THAT THE VEHICLE'S IMPACT WAS IN THE FRONT, AND THE AIRBAGS DID NOT DEPLOY IN THE FRONT. I WOULD LIKE THERE TO BE AN INVESTIGATION AS TO WHETHER THEY SHOULD'VE DEPLOYED, AND IF WHY DIDN'T THEY IN SUCH AN SEVERE ACCIDENT.*DT *TR*DT*JB
Mfg Campaign: 11312248
Recall Date: Feb 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT PASSENGER DOOR INTERIOR COVERING IS SEPARATING FROM DOOR FRAME. NO GLUE RESIDUE APPARENT ON SUBFRAME OF DOOR. DEALER INFORMS PARTS ARE UNAVAILABLE UNTIL POSSIBLY MARCH 2020. PROBLEM REPORTED JULY 2019.
Corrective Action:
FRONT PASSENGER DOOR INTERIOR COVERING IS SEPARATING FROM DOOR FRAME. NO GLUE RESIDUE APPARENT ON SUBFRAME OF DOOR. DEALER INFORMS PARTS ARE UNAVAILABLE UNTIL POSSIBLY MARCH 2020. PROBLEM REPORTED JULY 2019.
Additional Notes:
FRONT PASSENGER DOOR INTERIOR COVERING IS SEPARATING FROM DOOR FRAME. NO GLUE RESIDUE APPARENT ON SUBFRAME OF DOOR. DEALER INFORMS PARTS ARE UNAVAILABLE UNTIL POSSIBLY MARCH 2020. PROBLEM REPORTED JULY 2019.
Mfg Campaign: 11297302
Recall Date: Jan 6, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING VEHICLE ON A CHICAGO STREET 40 DEGREES OUT, AND MOONROOF SPONTANEOUSLY SHATTERED AND EXPLODES. REALLY SHOULD BE A RECALL ON THIS CALLED CHRYSLER AND THEY WANT TO ACCEPT RESPONSIBILITY.
Corrective Action:
DRIVING VEHICLE ON A CHICAGO STREET 40 DEGREES OUT, AND MOONROOF SPONTANEOUSLY SHATTERED AND EXPLODES. REALLY SHOULD BE A RECALL ON THIS CALLED CHRYSLER AND THEY WANT TO ACCEPT RESPONSIBILITY.
Additional Notes:
DRIVING VEHICLE ON A CHICAGO STREET 40 DEGREES OUT, AND MOONROOF SPONTANEOUSLY SHATTERED AND EXPLODES. REALLY SHOULD BE A RECALL ON THIS CALLED CHRYSLER AND THEY WANT TO ACCEPT RESPONSIBILITY.
Mfg Campaign: 11269473
Recall Date: Oct 18, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PASSENGER SIDE FRONT DOOR PANEL SEPARATING AND EXPOSING THE DOOR LOCK MECHANISM AND OTHER PARTS OF THE DOOR MECHANISM. IT WAS SITTING IN A PARKING LOT WHEN IT SEPARATED.
Corrective Action:
PASSENGER SIDE FRONT DOOR PANEL SEPARATING AND EXPOSING THE DOOR LOCK MECHANISM AND OTHER PARTS OF THE DOOR MECHANISM. IT WAS SITTING IN A PARKING LOT WHEN IT SEPARATED.
Additional Notes:
PASSENGER SIDE FRONT DOOR PANEL SEPARATING AND EXPOSING THE DOOR LOCK MECHANISM AND OTHER PARTS OF THE DOOR MECHANISM. IT WAS SITTING IN A PARKING LOT WHEN IT SEPARATED.
Mfg Campaign: 11265752
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE A DODGE CHARGER WITH A 5.7 ENGINE AND AFTER IT SETS FOR A FEW DAYS AND THEN I START IT THE ENGINE PECKS FOR A COUPLE OF MINUTES THEN STOPS IT STARTED DOING THIS AROUND 19,000 MILES AND HAS BEEN GETTING WORSE, IT NOW HAS 22,000 MILES ON IT!
Corrective Action:
I HAVE A DODGE CHARGER WITH A 5.7 ENGINE AND AFTER IT SETS FOR A FEW DAYS AND THEN I START IT THE ENGINE PECKS FOR A COUPLE OF MINUTES THEN STOPS IT STARTED DOING THIS AROUND 19,000 MILES AND HAS BEEN GETTING WORSE, IT NOW HAS 22,000 MILES ON IT!
Additional Notes:
I HAVE A DODGE CHARGER WITH A 5.7 ENGINE AND AFTER IT SETS FOR A FEW DAYS AND THEN I START IT THE ENGINE PECKS FOR A COUPLE OF MINUTES THEN STOPS IT STARTED DOING THIS AROUND 19,000 MILES AND HAS BEEN GETTING WORSE, IT NOW HAS 22,000 MILES ON IT!
Mfg Campaign: 11254613
Recall Date: Sep 11, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THE TRANSMISSION TOOK TOO LONG COMING OUT OF SECOND GEAR. THE VEHICLE JERKED AND HESITATED VIOLENTLY. ALSO, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PORT LAVACA DODGE (1901 HIGHWAY 35 SOUTH, PORT LAVACA, TX 77979, (361) 693-5195), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THE TRANSMISSION TOOK TOO LONG COMING OUT OF SECOND GEAR. THE VEHICLE JERKED AND HESITATED VIOLENTLY. ALSO, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PORT LAVACA DODGE (1901 HIGHWAY 35 SOUTH, PORT LAVACA, TX 77979, (361) 693-5195), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THE TRANSMISSION TOOK TOO LONG COMING OUT OF SECOND GEAR. THE VEHICLE JERKED AND HESITATED VIOLENTLY. ALSO, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PORT LAVACA DODGE (1901 HIGHWAY 35 SOUTH, PORT LAVACA, TX 77979, (361) 693-5195), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11246363
Recall Date: Aug 26, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL, MY UCONNECT SCREEN IS FAULTY AND GLITCHES OUT AND CHANGES SETTINGS, TEMPERATURE, RADIO STATIONS, TURNS MY SEAT WARMERS ON AND BASICALLY WHATEVER ELSE IT PRESSES ON BY ITSELF. IT HAPPENS WHILE THE VEHICLE IS BOTH IN MOTION AND IDLE. THE INCIDENT STARTED HAPPENING RANDOMLY FOR NO APPARENT REASON AND I STILL HAVE NO CLUE AS TO WHAT COULD HAVE CAUSED IT.
Corrective Action:
TAKATA RECALL, MY UCONNECT SCREEN IS FAULTY AND GLITCHES OUT AND CHANGES SETTINGS, TEMPERATURE, RADIO STATIONS, TURNS MY SEAT WARMERS ON AND BASICALLY WHATEVER ELSE IT PRESSES ON BY ITSELF. IT HAPPENS WHILE THE VEHICLE IS BOTH IN MOTION AND IDLE. THE INCIDENT STARTED HAPPENING RANDOMLY FOR NO APPARENT REASON AND I STILL HAVE NO CLUE AS TO WHAT COULD HAVE CAUSED IT.
Additional Notes:
TAKATA RECALL, MY UCONNECT SCREEN IS FAULTY AND GLITCHES OUT AND CHANGES SETTINGS, TEMPERATURE, RADIO STATIONS, TURNS MY SEAT WARMERS ON AND BASICALLY WHATEVER ELSE IT PRESSES ON BY ITSELF. IT HAPPENS WHILE THE VEHICLE IS BOTH IN MOTION AND IDLE. THE INCIDENT STARTED HAPPENING RANDOMLY FOR NO APPARENT REASON AND I STILL HAVE NO CLUE AS TO WHAT COULD HAVE CAUSED IT.
Mfg Campaign: 11234852
Recall Date: Jul 25, 2019
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
I DISCOVERED A BREAK IN ONE OF THE PLASTIC ' WHEEL SKINS' ON MY CAR. I INQUIRED ABOUT REPLACING THE WHEEL SKIN AND DISCOVERED I CAN'T REPLACE IT AND INSTEAD I WOULD NEED TO BY A NEW RIM INSTEAD. THERE IS NOTHING WRONG WITH MY RIM SO NO NEED TO REPLACE IT. MY COMPLAINT IS WE ARE MADE TO BUY NEW RIMS WHEN THESE PLASTIC WHEEL SKINS BREAK DOWN EVEN THOUGH OUR RIMS ARE I PERFECTLY GOOD CONDITION.
Corrective Action:
I DISCOVERED A BREAK IN ONE OF THE PLASTIC ' WHEEL SKINS' ON MY CAR. I INQUIRED ABOUT REPLACING THE WHEEL SKIN AND DISCOVERED I CAN'T REPLACE IT AND INSTEAD I WOULD NEED TO BY A NEW RIM INSTEAD. THERE IS NOTHING WRONG WITH MY RIM SO NO NEED TO REPLACE IT. MY COMPLAINT IS WE ARE MADE TO BUY NEW RIMS WHEN THESE PLASTIC WHEEL SKINS BREAK DOWN EVEN THOUGH OUR RIMS ARE I PERFECTLY GOOD CONDITION.
Additional Notes:
I DISCOVERED A BREAK IN ONE OF THE PLASTIC ' WHEEL SKINS' ON MY CAR. I INQUIRED ABOUT REPLACING THE WHEEL SKIN AND DISCOVERED I CAN'T REPLACE IT AND INSTEAD I WOULD NEED TO BY A NEW RIM INSTEAD. THERE IS NOTHING WRONG WITH MY RIM SO NO NEED TO REPLACE IT. MY COMPLAINT IS WE ARE MADE TO BUY NEW RIMS WHEN THESE PLASTIC WHEEL SKINS BREAK DOWN EVEN THOUGH OUR RIMS ARE I PERFECTLY GOOD CONDITION.
Mfg Campaign: 11218390
Recall Date: Jun 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY VEHICLE HAD PROBLEMS JUST AFTER THE 1 YEAR MARK. IN OCTOBER 2018 FILLED THE GAS TANK AND BEGAN TO PULL AWAY FROM THE PUMP, AT THIS TIME THE CAR WAS IN "DRIVE" BUT DOWN-SHIFTED INTO WHAT FELT LIKE NEUTRAL. AN ERROR CODE RAN ACROSS THE DASH SAYING "PUSH P TO PARK, SELECT DESIRED GEAR". I PUT IT IN PARK AND TURNED IT OFF THEN ON AGAIN. THIS HAPPENED TWICE BUT IT STILL DID IT. I PARKED THE CAR, TURNED IT OFF AND HAD IT TOWED- DEALER SAID IT WAS FINE, AND WASN'T THROWING ANY CODES AND LET ME DRIVE AWAY. NOT 5 MILES DOWN THE ROAD AND IT STARTED SMELLING OF GAS AND WAS RIDING VERY ROUGH AND BACKFIRING. I PULL OVER TO THE NEAREST NEXT DEALERSHIP AND THEY NOTICE THAT GAS IS POURING OUT THE BACK OF THE CAR. DIAGNOSED AS AN 'OVERFILLED CHARCOAL CANISTER' STATING THAT I OVERFILLED THE GAS TANK. WAS REPAIRED, I HAD TO SUBMIT TO HAVE IT COVERED UNDER WARRANTY. I GET THE VEHICLE BACK AND NOT 2 MONTHS LATER THE EXACT SAME ISSUE AFTER FILLING TANK WITH GAS. GAS IS POURING OUT THE BACK, GAS GAUGE IS GOING CRAZY RISING AND FALLING AND FINALLY DROPPING OFF AS GAS POURS OUT THE BACK. HAD IT TOWED AGAIN AND REPAIRED AT A 3RD DEALERSHIP. GIVEN BACK TO ME AND TOLD IT WAS COVERED UNDER WARRANTY BUT THAT WE OVERFILLED THE TANK. HAPPENED A THIRD TIME NOT 3 MONTHS LATER AND FINALLY THE ENTIRE GAS TANK WAS REPLACED. BROUGHT IT HOME AND WAS TOLD I SHOULD BE ABLE TO FILL IT, AS THE FIRST TWO TIMES IT WAS LIKELY A SENSOR IN THE GAS TANK CAUSING THE ISSUES. THE CAR SMELLED OF GAS AGAIN WHEN I STOPPED TO FILL THE TANK ON THE WAY BACK FROM THE DEALERSHIP. MY HUSBAND PULLED THE SEATS BACK AND HAD TO SOAK UP THE OVERFLOW FROM THE CANISTER HIMSELF- I DON'T FILL THE TANK ALL THE WAY ANYMORE FOR FEAR OF A FIRE. MY DAUGHTER COMPLAINS OF HEADACHES WHEN IN THE CAR- WONDERING IF ITS RELATED TO THE POOLING GAS UNDER HER CARSEAT. VERY CONCERNED THAT THIS IS NOT BEING TAKEN SERIOUSLY BY DODGE.
Corrective Action:
MY VEHICLE HAD PROBLEMS JUST AFTER THE 1 YEAR MARK. IN OCTOBER 2018 FILLED THE GAS TANK AND BEGAN TO PULL AWAY FROM THE PUMP, AT THIS TIME THE CAR WAS IN "DRIVE" BUT DOWN-SHIFTED INTO WHAT FELT LIKE NEUTRAL. AN ERROR CODE RAN ACROSS THE DASH SAYING "PUSH P TO PARK, SELECT DESIRED GEAR". I PUT IT IN PARK AND TURNED IT OFF THEN ON AGAIN. THIS HAPPENED TWICE BUT IT STILL DID IT. I PARKED THE CAR, TURNED IT OFF AND HAD IT TOWED- DEALER SAID IT WAS FINE, AND WASN'T THROWING ANY CODES AND LET ME DRIVE AWAY. NOT 5 MILES DOWN THE ROAD AND IT STARTED SMELLING OF GAS AND WAS RIDING VERY ROUGH AND BACKFIRING. I PULL OVER TO THE NEAREST NEXT DEALERSHIP AND THEY NOTICE THAT GAS IS POURING OUT THE BACK OF THE CAR. DIAGNOSED AS AN 'OVERFILLED CHARCOAL CANISTER' STATING THAT I OVERFILLED THE GAS TANK. WAS REPAIRED, I HAD TO SUBMIT TO HAVE IT COVERED UNDER WARRANTY. I GET THE VEHICLE BACK AND NOT 2 MONTHS LATER THE EXACT SAME ISSUE AFTER FILLING TANK WITH GAS. GAS IS POURING OUT THE BACK, GAS GAUGE IS GOING CRAZY RISING AND FALLING AND FINALLY DROPPING OFF AS GAS POURS OUT THE BACK. HAD IT TOWED AGAIN AND REPAIRED AT A 3RD DEALERSHIP. GIVEN BACK TO ME AND TOLD IT WAS COVERED UNDER WARRANTY BUT THAT WE OVERFILLED THE TANK. HAPPENED A THIRD TIME NOT 3 MONTHS LATER AND FINALLY THE ENTIRE GAS TANK WAS REPLACED. BROUGHT IT HOME AND WAS TOLD I SHOULD BE ABLE TO FILL IT, AS THE FIRST TWO TIMES IT WAS LIKELY A SENSOR IN THE GAS TANK CAUSING THE ISSUES. THE CAR SMELLED OF GAS AGAIN WHEN I STOPPED TO FILL THE TANK ON THE WAY BACK FROM THE DEALERSHIP. MY HUSBAND PULLED THE SEATS BACK AND HAD TO SOAK UP THE OVERFLOW FROM THE CANISTER HIMSELF- I DON'T FILL THE TANK ALL THE WAY ANYMORE FOR FEAR OF A FIRE. MY DAUGHTER COMPLAINS OF HEADACHES WHEN IN THE CAR- WONDERING IF ITS RELATED TO THE POOLING GAS UNDER HER CARSEAT. VERY CONCERNED THAT THIS IS NOT BEING TAKEN SERIOUSLY BY DODGE.
Additional Notes:
MY VEHICLE HAD PROBLEMS JUST AFTER THE 1 YEAR MARK. IN OCTOBER 2018 FILLED THE GAS TANK AND BEGAN TO PULL AWAY FROM THE PUMP, AT THIS TIME THE CAR WAS IN "DRIVE" BUT DOWN-SHIFTED INTO WHAT FELT LIKE NEUTRAL. AN ERROR CODE RAN ACROSS THE DASH SAYING "PUSH P TO PARK, SELECT DESIRED GEAR". I PUT IT IN PARK AND TURNED IT OFF THEN ON AGAIN. THIS HAPPENED TWICE BUT IT STILL DID IT. I PARKED THE CAR, TURNED IT OFF AND HAD IT TOWED- DEALER SAID IT WAS FINE, AND WASN'T THROWING ANY CODES AND LET ME DRIVE AWAY. NOT 5 MILES DOWN THE ROAD AND IT STARTED SMELLING OF GAS AND WAS RIDING VERY ROUGH AND BACKFIRING. I PULL OVER TO THE NEAREST NEXT DEALERSHIP AND THEY NOTICE THAT GAS IS POURING OUT THE BACK OF THE CAR. DIAGNOSED AS AN 'OVERFILLED CHARCOAL CANISTER' STATING THAT I OVERFILLED THE GAS TANK. WAS REPAIRED, I HAD TO SUBMIT TO HAVE IT COVERED UNDER WARRANTY. I GET THE VEHICLE BACK AND NOT 2 MONTHS LATER THE EXACT SAME ISSUE AFTER FILLING TANK WITH GAS. GAS IS POURING OUT THE BACK, GAS GAUGE IS GOING CRAZY RISING AND FALLING AND FINALLY DROPPING OFF AS GAS POURS OUT THE BACK. HAD IT TOWED AGAIN AND REPAIRED AT A 3RD DEALERSHIP. GIVEN BACK TO ME AND TOLD IT WAS COVERED UNDER WARRANTY BUT THAT WE OVERFILLED THE TANK. HAPPENED A THIRD TIME NOT 3 MONTHS LATER AND FINALLY THE ENTIRE GAS TANK WAS REPLACED. BROUGHT IT HOME AND WAS TOLD I SHOULD BE ABLE TO FILL IT, AS THE FIRST TWO TIMES IT WAS LIKELY A SENSOR IN THE GAS TANK CAUSING THE ISSUES. THE CAR SMELLED OF GAS AGAIN WHEN I STOPPED TO FILL THE TANK ON THE WAY BACK FROM THE DEALERSHIP. MY HUSBAND PULLED THE SEATS BACK AND HAD TO SOAK UP THE OVERFLOW FROM THE CANISTER HIMSELF- I DON'T FILL THE TANK ALL THE WAY ANYMORE FOR FEAR OF A FIRE. MY DAUGHTER COMPLAINS OF HEADACHES WHEN IN THE CAR- WONDERING IF ITS RELATED TO THE POOLING GAS UNDER HER CARSEAT. VERY CONCERNED THAT THIS IS NOT BEING TAKEN SERIOUSLY BY DODGE.
Mfg Campaign: 11194373
Recall Date: Apr 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Corrective Action:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Additional Notes:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Mfg Campaign: 11174403
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Corrective Action:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Additional Notes:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Mfg Campaign: 11174403
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Corrective Action:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Additional Notes:
RECENTLY I'VE BEEN HAVING SOME ISSUES WITH MY VEHICLE WITH IT TURNING ON AND OFF WHEN I FIRST GO TO START IT UP. NOW I AM HAVING A BIGGER ISSUE BECAUSE THE CAR DECIDED TO TURN OFF ON ME MULTIPLE TIMES WHILE DRIVING. LUCKILY I AM FULLY AWARE OF WHAT IS HAPPENING TO ME WHILE DRIVING. I'VE TAKEN IT TO DODGE AND THEY SEEM TO NOT CAR OR EVEN TRY TO FIGURE OUT WHAT IS WRONG BECAUSE I CAN NOT REENACT THE PROBLEM, EVEN THOUGH I HAVE VIDEO OF IT NOT STARTING UP IN THE BEGINNING. SIMPLY BECAUSE THERE ARE NO CODES THAT COME UP, WHICH OF COURSE MAKES IT EASIER ON THEM TO JUST PUSH THE CUSTOMER AWAY. NOW IN MY OPINION I FEEL LIKE THIS CAN BE A LIFE AND DEATH SITUATION IF SOMEONE LIKE MY MOTHER OR MY GRANDMA OWN THE VEHICLE BECAUSE THEY WOULD NOW KNOW HOW TO CONTROL SUCH A HEAVY VEHICLE. I BELIEVE DODGE SHOULD LOOK DEEPER INTO THIS PROBLEM CONSIDERING THE FACT THAT THERE ARE A LOT OF FORUMS ONLINE SUGGESTING A PROBLEM.
Mfg Campaign: 11174403
Recall Date: Feb 5, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Corrective Action:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Additional Notes:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Mfg Campaign: 11171802
Recall Date: Jan 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Corrective Action:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Additional Notes:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Mfg Campaign: 11171802
Recall Date: Jan 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Corrective Action:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Additional Notes:
THE BULLETIN ON MOPAR WEBSITE IS IN REGARDS TO ELECTRICAL PANEL. NOT ONCE WAS THERE A RECALL. STARTING ON 1/23/19 MY HUSBAND WAS DRIVING AND THE STEERING WHEEL LOCKED ON HIM AND HE COULDN'T MOVE THE VEHICLE. THE POWER STEERING WARNING CAME ON. WE TOOK IT TO A DEALERSHIP THEY SAID OH IT'S THE POWER STEERING ASSEMBLY MODULE BUT YOU'RE PAST MILEAGE FOR COVERAGE. SO I CALL MOPAR THEY GET ANOTHER DEALERSHIP ON THE LINE WE SET UP AN APPOINTMENT. TODAY 1/24/19 MY HUSBAND IS DRIVING TO CLASS IN MORNING TRAFFIC THE VEHICLE SHUTS OFF ALL CAPABILITY'S TO STEER BRAKE DO ANYTHING. THE VEHICLE LUCKILY CAME ON LONG ENOUGH TO MOVE TO SIDE OF ROAD THEN THE VEHICLE AGAIN SHUT OFF HE COULDN'T BRAKE VEHICLE JUST KEPT MOVING THEN EVENTUALLY IT STOPPED AND SHUT OFF ON IT'S OWN. HE WAS DRIVING ON DALLAS NORTH TOLLWAY IN MORNING TRAFFIC AND TRAFFIC ISN'T LIGHT THE THOUGHT OF HIM BEING REAR ENDED AND SOMETHING MORE HAPPENING IS DISHEARTENING KNOWING THEY KNEW THEY HAD ISSUES WITH THE ELECTRICAL PANEL BUT DIDN'T DO A RECALL
Mfg Campaign: 11171802
Recall Date: Jan 24, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.
Corrective Action:
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.
Additional Notes:
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.
Mfg Campaign: 11165165
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.
Corrective Action:
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.
Additional Notes:
SEEMS HEAT ELEMENT CREATED A BURN AND REAR WINDSHIELD SHATTERED. THE CAR HAD BEEN PARKED IN GARAGE FOR OVER 8 HOURS WHEN WE HEARD A POP LIKE A GUN THE WINDOW CRACKED FOR SOME TIME AND YOU HEARD GLASS CHATTERING CAR WAS NEVER ENTERED OR STARTED AFTER BEING PULLED IN FROM WORK THAT DAY.
Mfg Campaign: 11165165
Recall Date: Jan 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
THE RIGHT REAR SEAT BELT BECAME LOCKED OUT WHILE UNBUCKLED DURING A STOP AT A RESTAURANT. WE RETURNED TO THE CAR TO FIND IT WOULDN'T RELEASE SO WE COULD BUCKLE UP TO CONTINUE OUR JOURNEY. WE TRIED LOOSENING THE SMALL PART THAT WAS ON A BOOSTER SEAT AND IT RETRACTED BUT STILL REFUSED TO RELEASE. THE SEAT BELT IS UNUSABLE AT THE MOMENT. WILL VISIT A DEALER.
Corrective Action:
THE RIGHT REAR SEAT BELT BECAME LOCKED OUT WHILE UNBUCKLED DURING A STOP AT A RESTAURANT. WE RETURNED TO THE CAR TO FIND IT WOULDN'T RELEASE SO WE COULD BUCKLE UP TO CONTINUE OUR JOURNEY. WE TRIED LOOSENING THE SMALL PART THAT WAS ON A BOOSTER SEAT AND IT RETRACTED BUT STILL REFUSED TO RELEASE. THE SEAT BELT IS UNUSABLE AT THE MOMENT. WILL VISIT A DEALER.
Additional Notes:
THE RIGHT REAR SEAT BELT BECAME LOCKED OUT WHILE UNBUCKLED DURING A STOP AT A RESTAURANT. WE RETURNED TO THE CAR TO FIND IT WOULDN'T RELEASE SO WE COULD BUCKLE UP TO CONTINUE OUR JOURNEY. WE TRIED LOOSENING THE SMALL PART THAT WAS ON A BOOSTER SEAT AND IT RETRACTED BUT STILL REFUSED TO RELEASE. THE SEAT BELT IS UNUSABLE AT THE MOMENT. WILL VISIT A DEALER.
Mfg Campaign: 11153366
Recall Date: Nov 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR WINDOW SHATTERED WHILE DRIVING DOWN ROAD
Corrective Action:
REAR WINDOW SHATTERED WHILE DRIVING DOWN ROAD
Additional Notes:
REAR WINDOW SHATTERED WHILE DRIVING DOWN ROAD
Mfg Campaign: 11142292
Recall Date: Oct 23, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ELECTRICAL FIRE: OPENED CAR TO GO TO WORK IN THE MORNING 10/17/18 AND FOUND THAT INSIDE MY CAR IT WAS COVERED IN SOOT. THEN NOTICED ARM REST CONSOLE WAS MELTED AND UNDERNEATH WAS MELTED DOWN; EXPOSING WIRES. ALSO UPPER LIGHT IN TOP, FRONT, CENTER WAS MELTED (FROM HEAT). CAR WAS PARKED IN DRIVE WAY OF MY HOME. THANKFUL WINDOWS WERE UP SO NO OXYGEN COULD FUEL THE FIRE. THIS COULD HAVE CAUSED MORE DAMAGE TO THE VEHICLE AND POSSIBLY CAUGHT THE HOUSE ON FIRE WITH MY FAMILY INSIDE. VEHICLE HAS BEEN TOWED TO DODGE WHERE THEY STATED AN INVESTIGATION HAS TO BE OCCUR BEFORE THEY WILL HELP US OR LOOK INTO WARRANTY (WHICH WE HAVE). CPSC: 11/6/2018 UPDATE *DT *JS
Corrective Action:
ELECTRICAL FIRE: OPENED CAR TO GO TO WORK IN THE MORNING 10/17/18 AND FOUND THAT INSIDE MY CAR IT WAS COVERED IN SOOT. THEN NOTICED ARM REST CONSOLE WAS MELTED AND UNDERNEATH WAS MELTED DOWN; EXPOSING WIRES. ALSO UPPER LIGHT IN TOP, FRONT, CENTER WAS MELTED (FROM HEAT). CAR WAS PARKED IN DRIVE WAY OF MY HOME. THANKFUL WINDOWS WERE UP SO NO OXYGEN COULD FUEL THE FIRE. THIS COULD HAVE CAUSED MORE DAMAGE TO THE VEHICLE AND POSSIBLY CAUGHT THE HOUSE ON FIRE WITH MY FAMILY INSIDE. VEHICLE HAS BEEN TOWED TO DODGE WHERE THEY STATED AN INVESTIGATION HAS TO BE OCCUR BEFORE THEY WILL HELP US OR LOOK INTO WARRANTY (WHICH WE HAVE). CPSC: 11/6/2018 UPDATE *DT *JS
Additional Notes:
ELECTRICAL FIRE: OPENED CAR TO GO TO WORK IN THE MORNING 10/17/18 AND FOUND THAT INSIDE MY CAR IT WAS COVERED IN SOOT. THEN NOTICED ARM REST CONSOLE WAS MELTED AND UNDERNEATH WAS MELTED DOWN; EXPOSING WIRES. ALSO UPPER LIGHT IN TOP, FRONT, CENTER WAS MELTED (FROM HEAT). CAR WAS PARKED IN DRIVE WAY OF MY HOME. THANKFUL WINDOWS WERE UP SO NO OXYGEN COULD FUEL THE FIRE. THIS COULD HAVE CAUSED MORE DAMAGE TO THE VEHICLE AND POSSIBLY CAUGHT THE HOUSE ON FIRE WITH MY FAMILY INSIDE. VEHICLE HAS BEEN TOWED TO DODGE WHERE THEY STATED AN INVESTIGATION HAS TO BE OCCUR BEFORE THEY WILL HELP US OR LOOK INTO WARRANTY (WHICH WE HAVE). CPSC: 11/6/2018 UPDATE *DT *JS
Mfg Campaign: 11141349
Recall Date: Oct 18, 2018
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