Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2018 Dodge Charger pursuit police vehicles equipped with all-wheel drive and V8 engines. The front driveshaft universal joint may seize or fracture causing the shaft to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U37
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Challenger and Charger vehicles equipped with Hellcat engines. The engine oil cooler (EOC) hoses may fail resulting in a rapid loss of engine oil.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T48
Recall Date: Aug 8, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
185 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Mfg Campaign: 11122806
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Mfg Campaign: 11122806
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
WHEELS:RIM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Mfg Campaign: 11122806
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FACTORY OEM RIMS, WHICH WERE INTERNALLY AFFECTING THE STEMS OF THE TIRES WITH THE PRESENCE OF A CRACK. THE FRONT PASSENGER AND REAR PASSENGER SIDE RIMS WERE CRACKED AND THE TIRE PRESSURE MONITORING SYSTEM INDICATOR FLASHED. THE CONTACT ADDED AIR TO BOTH TIRES, BUT THE FAILURE RECURRED. THE DEALER (BERGLUND CHRYSLER JEEP DODGE RAM, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) WAS MADE AWARE OF THE FAILURE MORE THAN TWICE, BUT FAILED TO PROVIDE A PERMANENT REMEDY. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) AND WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE WHEN THE DEALER WOULD SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT CONSUMER STATED ON AROUND THE 1ST OF JUNE, 2018 WHEN I WAS AT WORK THE CAR WAS FINE AT ABOUT 5 O'CLOCK THE INDICATE LIGHT FLASHED LOW PRESSURE ON THE RIGHT REAR TIRE, STOP AT REPAIR SHOP TO CHECK TIRE FOUND CRACK ON INSIDE OF WHEEL AT BEAD, CHECKED WITH DEALER AT BERGLUND CHEVORLET, JEEP AND DODGE RAM AT 2525 FRANKLIN RD NW. ROANOKE,VA 24014, WAS TOLD THE 36 MONTH WARRANTY DID NOT COVERED THE WHEELS. I CHECKED BACK ON 2ND WHEEL AND TOLD SAME THING. IF THE WHEEL HAD CRACKED ON HIGHWAY AND COULD HAVE SPUN OUT OF CONTROL CAUSING A SERIOUS ACCIDENT TO MYSELF OR OTHERS!!! UPDATED 10/17/18*JB
Mfg Campaign: 11122806
Recall Date: Aug 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL WINDING NOISE WAS HEARD. THE CONTACT NOTICED THAT THE HOOD LATCH WAS CORRODED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL WINDING NOISE WAS HEARD. THE CONTACT NOTICED THAT THE HOOD LATCH WAS CORRODED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL WINDING NOISE WAS HEARD. THE CONTACT NOTICED THAT THE HOOD LATCH WAS CORRODED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11114154
Recall Date: Jul 27, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:SOFTWARE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE RADIO CONSOLE THAT CONTROLLED THE GPS, RADIO FEATURES, AND THE DEFROST FUNCTIONS BECAME INOPERABLE. THE CONTACT STATED THAT THE SCREEN WOULD OCCASIONALLY FREEZE OR DISPLAY A BLANK SCREEN. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (4023 US-19, NEW PORT RICHEY, FL 34652, (727) 847-5555) WHERE IT WAS DIAGNOSED THAT THERE WAS A SOFTWARE UPDATE AVAILABLE TO REMEDY THE FAILURE. THE FAILURE RECURRED AND THE DEALER STATED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED. THE RADIO CONSOLE WAS NOT REPLACED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TT THE CONSUMER STATED THE DEALER REPLACED THE RADIO CONSOLE. *JS
Corrective Action:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE RADIO CONSOLE THAT CONTROLLED THE GPS, RADIO FEATURES, AND THE DEFROST FUNCTIONS BECAME INOPERABLE. THE CONTACT STATED THAT THE SCREEN WOULD OCCASIONALLY FREEZE OR DISPLAY A BLANK SCREEN. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (4023 US-19, NEW PORT RICHEY, FL 34652, (727) 847-5555) WHERE IT WAS DIAGNOSED THAT THERE WAS A SOFTWARE UPDATE AVAILABLE TO REMEDY THE FAILURE. THE FAILURE RECURRED AND THE DEALER STATED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED. THE RADIO CONSOLE WAS NOT REPLACED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TT THE CONSUMER STATED THE DEALER REPLACED THE RADIO CONSOLE. *JS
Additional Notes:
TL* THE CONTACT OWNS A 2017 DODGE CHARGER. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE RADIO CONSOLE THAT CONTROLLED THE GPS, RADIO FEATURES, AND THE DEFROST FUNCTIONS BECAME INOPERABLE. THE CONTACT STATED THAT THE SCREEN WOULD OCCASIONALLY FREEZE OR DISPLAY A BLANK SCREEN. THE VEHICLE WAS TAKEN TO FERMAN CHRYSLER JEEP DODGE RAM OF NEW PORT RICHEY (4023 US-19, NEW PORT RICHEY, FL 34652, (727) 847-5555) WHERE IT WAS DIAGNOSED THAT THERE WAS A SOFTWARE UPDATE AVAILABLE TO REMEDY THE FAILURE. THE FAILURE RECURRED AND THE DEALER STATED THAT THE RADIO CONSOLE NEEDED TO BE REPLACED. THE RADIO CONSOLE WAS NOT REPLACED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. *TT THE CONSUMER STATED THE DEALER REPLACED THE RADIO CONSOLE. *JS
Mfg Campaign: 11099983
Recall Date: Jun 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOTICED VIBRATION AROUND 10,000 MILES TOOK IN TO LOCAL DEALERSHIP THAT DOES MY OIL CHANGES/ROUTINE MAINT.WENT AHEAD HAD OIL CHANGED,ROTATED/BAL TIRES, STILL HAD VIBRATION TOOK IT BACK IN, ALIGHNE FRONT END, THEY COULD NOT GET TO IT THAT DAY HAD A CITY DUMP TRUCK ON MACH WAITING ON PART SO I DROVE IT TO CHATTANOOGA TN WHERE I PURCHASED IT TOLD THEM IT FELT LIKE A BELT MIGHT BE BROKEN IN TIRE HAD A PROMINENT VIBRATION LEFT IT SOMETIME THE NEXT WEEK WAS CALLED IT WAS READY THIS WAS IN OCT 2017 IT STILL HAD VIBRATION BETWEEN OCT 2017/JAN 2018 IT WENT BACK AND FORTH 5 TIMES TO CROWN DODGE OF CHATTANOOGA I WAS TOLD SOMETHING DIFFERENT EVERY TIME I PICKED CAR UP,, FROM I WAS FEELING IT DOWN SHIFT, IT WAS BREAKING IN POINT,I NEEDED TO RUN ADDITIVE THROUGH ENGINE I HAD BOUGHT BAD GAS I OPENED UP A CASE WITH DODGE IN THIS 4 MONTH TIME FRAME. JAN 2018 AT 14,000 PLUS MILES I WAS TOLD IT WAS IN FACT THE TIRES THEY WERE CUPPING AND BRIDGESTONE/FIRESTONE WOULD NOT MAKE THEM UP DUE TO I HAD NOT KEPT UP MY ROUTINE MAINT I DO HAVE ALL COPIES OF MANIT ON CAR. IT WAS ONLY SERVICED BY DODGE DEALERSHIP , IT HAS NOT BEEN HOT RODED, RACED, OR MISTREATED I OWN A $40,000 PLUS CAR THAT HAD 14,770 MILES ON IT I COULD NOT EVEN DRIVE IT IN THE RAIN!!!!!!! IAM FILING THIS COMPLAINT BECAUSE NOT OF A CRASH BUT COULD EASILY BEEN I HAVE PURCHASED A NEW SET OF TIRES AT A 50% DISCOUNT AND STILL COST $800 I NEVER IN MY LIFE, FELT SO DISAPPOINTED THIS IS BAD BUSINESS BOTTOM LINE!! FOR BRIDGESTONE AND DODGE I DIDN'T PICK THESE TIRES, YALL DID I INTRUSTED YOU AS A TIRE MANFACTURE AND DODGE AS A CAR COMPANY TO PUT THE BEST PERFORMANCE SPEED RATED TIRE FOR MY CAR ON THAT CAR I LIVE IN SEWANEE,TN ABOUT AN HOUR FROM YOUR LA VERN TENN PLANT I ALWAYS TRY TO STAY USA BUT IF THIS IS WHAT MY HARD EARNED MONEY GETS ME , ITS A SAD DAY IN THIS WORLD HOW WOULD YOU FEEL IF YOU WERE ME?
Corrective Action:
NOTICED VIBRATION AROUND 10,000 MILES TOOK IN TO LOCAL DEALERSHIP THAT DOES MY OIL CHANGES/ROUTINE MAINT.WENT AHEAD HAD OIL CHANGED,ROTATED/BAL TIRES, STILL HAD VIBRATION TOOK IT BACK IN, ALIGHNE FRONT END, THEY COULD NOT GET TO IT THAT DAY HAD A CITY DUMP TRUCK ON MACH WAITING ON PART SO I DROVE IT TO CHATTANOOGA TN WHERE I PURCHASED IT TOLD THEM IT FELT LIKE A BELT MIGHT BE BROKEN IN TIRE HAD A PROMINENT VIBRATION LEFT IT SOMETIME THE NEXT WEEK WAS CALLED IT WAS READY THIS WAS IN OCT 2017 IT STILL HAD VIBRATION BETWEEN OCT 2017/JAN 2018 IT WENT BACK AND FORTH 5 TIMES TO CROWN DODGE OF CHATTANOOGA I WAS TOLD SOMETHING DIFFERENT EVERY TIME I PICKED CAR UP,, FROM I WAS FEELING IT DOWN SHIFT, IT WAS BREAKING IN POINT,I NEEDED TO RUN ADDITIVE THROUGH ENGINE I HAD BOUGHT BAD GAS I OPENED UP A CASE WITH DODGE IN THIS 4 MONTH TIME FRAME. JAN 2018 AT 14,000 PLUS MILES I WAS TOLD IT WAS IN FACT THE TIRES THEY WERE CUPPING AND BRIDGESTONE/FIRESTONE WOULD NOT MAKE THEM UP DUE TO I HAD NOT KEPT UP MY ROUTINE MAINT I DO HAVE ALL COPIES OF MANIT ON CAR. IT WAS ONLY SERVICED BY DODGE DEALERSHIP , IT HAS NOT BEEN HOT RODED, RACED, OR MISTREATED I OWN A $40,000 PLUS CAR THAT HAD 14,770 MILES ON IT I COULD NOT EVEN DRIVE IT IN THE RAIN!!!!!!! IAM FILING THIS COMPLAINT BECAUSE NOT OF A CRASH BUT COULD EASILY BEEN I HAVE PURCHASED A NEW SET OF TIRES AT A 50% DISCOUNT AND STILL COST $800 I NEVER IN MY LIFE, FELT SO DISAPPOINTED THIS IS BAD BUSINESS BOTTOM LINE!! FOR BRIDGESTONE AND DODGE I DIDN'T PICK THESE TIRES, YALL DID I INTRUSTED YOU AS A TIRE MANFACTURE AND DODGE AS A CAR COMPANY TO PUT THE BEST PERFORMANCE SPEED RATED TIRE FOR MY CAR ON THAT CAR I LIVE IN SEWANEE,TN ABOUT AN HOUR FROM YOUR LA VERN TENN PLANT I ALWAYS TRY TO STAY USA BUT IF THIS IS WHAT MY HARD EARNED MONEY GETS ME , ITS A SAD DAY IN THIS WORLD HOW WOULD YOU FEEL IF YOU WERE ME?
Additional Notes:
NOTICED VIBRATION AROUND 10,000 MILES TOOK IN TO LOCAL DEALERSHIP THAT DOES MY OIL CHANGES/ROUTINE MAINT.WENT AHEAD HAD OIL CHANGED,ROTATED/BAL TIRES, STILL HAD VIBRATION TOOK IT BACK IN, ALIGHNE FRONT END, THEY COULD NOT GET TO IT THAT DAY HAD A CITY DUMP TRUCK ON MACH WAITING ON PART SO I DROVE IT TO CHATTANOOGA TN WHERE I PURCHASED IT TOLD THEM IT FELT LIKE A BELT MIGHT BE BROKEN IN TIRE HAD A PROMINENT VIBRATION LEFT IT SOMETIME THE NEXT WEEK WAS CALLED IT WAS READY THIS WAS IN OCT 2017 IT STILL HAD VIBRATION BETWEEN OCT 2017/JAN 2018 IT WENT BACK AND FORTH 5 TIMES TO CROWN DODGE OF CHATTANOOGA I WAS TOLD SOMETHING DIFFERENT EVERY TIME I PICKED CAR UP,, FROM I WAS FEELING IT DOWN SHIFT, IT WAS BREAKING IN POINT,I NEEDED TO RUN ADDITIVE THROUGH ENGINE I HAD BOUGHT BAD GAS I OPENED UP A CASE WITH DODGE IN THIS 4 MONTH TIME FRAME. JAN 2018 AT 14,000 PLUS MILES I WAS TOLD IT WAS IN FACT THE TIRES THEY WERE CUPPING AND BRIDGESTONE/FIRESTONE WOULD NOT MAKE THEM UP DUE TO I HAD NOT KEPT UP MY ROUTINE MAINT I DO HAVE ALL COPIES OF MANIT ON CAR. IT WAS ONLY SERVICED BY DODGE DEALERSHIP , IT HAS NOT BEEN HOT RODED, RACED, OR MISTREATED I OWN A $40,000 PLUS CAR THAT HAD 14,770 MILES ON IT I COULD NOT EVEN DRIVE IT IN THE RAIN!!!!!!! IAM FILING THIS COMPLAINT BECAUSE NOT OF A CRASH BUT COULD EASILY BEEN I HAVE PURCHASED A NEW SET OF TIRES AT A 50% DISCOUNT AND STILL COST $800 I NEVER IN MY LIFE, FELT SO DISAPPOINTED THIS IS BAD BUSINESS BOTTOM LINE!! FOR BRIDGESTONE AND DODGE I DIDN'T PICK THESE TIRES, YALL DID I INTRUSTED YOU AS A TIRE MANFACTURE AND DODGE AS A CAR COMPANY TO PUT THE BEST PERFORMANCE SPEED RATED TIRE FOR MY CAR ON THAT CAR I LIVE IN SEWANEE,TN ABOUT AN HOUR FROM YOUR LA VERN TENN PLANT I ALWAYS TRY TO STAY USA BUT IF THIS IS WHAT MY HARD EARNED MONEY GETS ME , ITS A SAD DAY IN THIS WORLD HOW WOULD YOU FEEL IF YOU WERE ME?
Mfg Campaign: 11097729
Recall Date: May 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I GET REPEATED WEATHER ALERTS FROM U-CONNECT SCREEN SYSTEM. THE ALERTS COME FROM SERIUS SATELLITE TRAVEL LINK SYSTEM. THEY POP UP AND BLOCK WHATEVER IS DISPLAYED ON THE SCREEN LIKE RADIO OR MAPS. THEY CONTINUE TO BLOCK THE SCREEN UNTIL THE DRIVER REACHES OVER TO TURN THEM OFF - DISTRACTING THEIR EYES AND HAND FROM DRIVING! NEITHER SERIUS OR DODGE ARE UNWILLING OR UNABLE TO TURN THEM OFF. DURING A RECENT WINTER STORM THIS WAS VERY HAZARDOUS BECAUSE MANY ROADS WERE CLOSED AND I COULDN'T FIND A WAY HOME BECAUSE THE ALERTS WERE SO FREQUENT THEY CONTINUOUSLY BLOCKED THE MAP APP - AS I WAS TRYING TO DRIVE HOME.
Corrective Action:
I GET REPEATED WEATHER ALERTS FROM U-CONNECT SCREEN SYSTEM. THE ALERTS COME FROM SERIUS SATELLITE TRAVEL LINK SYSTEM. THEY POP UP AND BLOCK WHATEVER IS DISPLAYED ON THE SCREEN LIKE RADIO OR MAPS. THEY CONTINUE TO BLOCK THE SCREEN UNTIL THE DRIVER REACHES OVER TO TURN THEM OFF - DISTRACTING THEIR EYES AND HAND FROM DRIVING! NEITHER SERIUS OR DODGE ARE UNWILLING OR UNABLE TO TURN THEM OFF. DURING A RECENT WINTER STORM THIS WAS VERY HAZARDOUS BECAUSE MANY ROADS WERE CLOSED AND I COULDN'T FIND A WAY HOME BECAUSE THE ALERTS WERE SO FREQUENT THEY CONTINUOUSLY BLOCKED THE MAP APP - AS I WAS TRYING TO DRIVE HOME.
Additional Notes:
I GET REPEATED WEATHER ALERTS FROM U-CONNECT SCREEN SYSTEM. THE ALERTS COME FROM SERIUS SATELLITE TRAVEL LINK SYSTEM. THEY POP UP AND BLOCK WHATEVER IS DISPLAYED ON THE SCREEN LIKE RADIO OR MAPS. THEY CONTINUE TO BLOCK THE SCREEN UNTIL THE DRIVER REACHES OVER TO TURN THEM OFF - DISTRACTING THEIR EYES AND HAND FROM DRIVING! NEITHER SERIUS OR DODGE ARE UNWILLING OR UNABLE TO TURN THEM OFF. DURING A RECENT WINTER STORM THIS WAS VERY HAZARDOUS BECAUSE MANY ROADS WERE CLOSED AND I COULDN'T FIND A WAY HOME BECAUSE THE ALERTS WERE SO FREQUENT THEY CONTINUOUSLY BLOCKED THE MAP APP - AS I WAS TRYING TO DRIVE HOME.
Mfg Campaign: 11093254
Recall Date: May 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NOISE FROM THE REAR DIFFERENTIAL AREA. WHEN GOING SPEEDS OF 65+ MPH THERE IS A HOWLING/WHINING NOISE THAT IS CONSTANT. WHEN I LET OFF THE GAS IT GOES AWAY. WHEN I GET BACK ON THE GAS IT COMES BACK. I HAVE HAD THE REAR DIFF REPLACED AND HAVE HAD IT IN MULTIPLE TIMES FOR DIAGNOSTICS/FLUID CHANGES WITH NO FIX IN SITE. FCA TOLD ME, TO BAD, THAT IS A NORMAL NOISE AND THERE IS NOTHING ELSE WE CAN DO TO FIX THE ISSUE. A BRAND NEW CAR WITH AN OLD CAR NOISE? UNACCEPTABLE. I HAVE VIDEOS, REPAIR DOCUMENTATION SHOWING THE NOISE. *TT *TR
Corrective Action:
NOISE FROM THE REAR DIFFERENTIAL AREA. WHEN GOING SPEEDS OF 65+ MPH THERE IS A HOWLING/WHINING NOISE THAT IS CONSTANT. WHEN I LET OFF THE GAS IT GOES AWAY. WHEN I GET BACK ON THE GAS IT COMES BACK. I HAVE HAD THE REAR DIFF REPLACED AND HAVE HAD IT IN MULTIPLE TIMES FOR DIAGNOSTICS/FLUID CHANGES WITH NO FIX IN SITE. FCA TOLD ME, TO BAD, THAT IS A NORMAL NOISE AND THERE IS NOTHING ELSE WE CAN DO TO FIX THE ISSUE. A BRAND NEW CAR WITH AN OLD CAR NOISE? UNACCEPTABLE. I HAVE VIDEOS, REPAIR DOCUMENTATION SHOWING THE NOISE. *TT *TR
Additional Notes:
NOISE FROM THE REAR DIFFERENTIAL AREA. WHEN GOING SPEEDS OF 65+ MPH THERE IS A HOWLING/WHINING NOISE THAT IS CONSTANT. WHEN I LET OFF THE GAS IT GOES AWAY. WHEN I GET BACK ON THE GAS IT COMES BACK. I HAVE HAD THE REAR DIFF REPLACED AND HAVE HAD IT IN MULTIPLE TIMES FOR DIAGNOSTICS/FLUID CHANGES WITH NO FIX IN SITE. FCA TOLD ME, TO BAD, THAT IS A NORMAL NOISE AND THERE IS NOTHING ELSE WE CAN DO TO FIX THE ISSUE. A BRAND NEW CAR WITH AN OLD CAR NOISE? UNACCEPTABLE. I HAVE VIDEOS, REPAIR DOCUMENTATION SHOWING THE NOISE. *TT *TR
Mfg Campaign: 11088904
Recall Date: Apr 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
I WAS SPEEDING ABOUT 80MPH AND HIT THE BREAKS AND MY SEAT BELT LOCKED WHEN I STOPPED AND IT NEVER UNLOCK I HAD TO GET EMERGENCY TO COME AND CUT OFF MY SEAT BELT AND MY STEERING WHEEL LOCKED UP
Corrective Action:
I WAS SPEEDING ABOUT 80MPH AND HIT THE BREAKS AND MY SEAT BELT LOCKED WHEN I STOPPED AND IT NEVER UNLOCK I HAD TO GET EMERGENCY TO COME AND CUT OFF MY SEAT BELT AND MY STEERING WHEEL LOCKED UP
Additional Notes:
I WAS SPEEDING ABOUT 80MPH AND HIT THE BREAKS AND MY SEAT BELT LOCKED WHEN I STOPPED AND IT NEVER UNLOCK I HAD TO GET EMERGENCY TO COME AND CUT OFF MY SEAT BELT AND MY STEERING WHEEL LOCKED UP
Mfg Campaign: 11078491
Recall Date: Mar 10, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE "SEVERE WEATHER ALERTS" THAT SHOW UP ON THE RADIO SCREEN FOR WEATHER THAT IS HUNDREDS IF NOT THOUSANDS OF MILES AWAY ARE DISTRACTING AND DANGEROUS. THE ONLY WAY TO CLEAR THE ALERTS IS TO TAKE YOUR HAND OFF THE WHEEL AND USE THE TOUCH SCREEN. THESE ALERTS ARE GENERATED BY THE SIRIUS XM TRAVEL LINK APP AND SIRIUS IS UNABLE, OR MORE LIKELY, UNWILLING TO DISABLE THE ALERTS EVEN WHEN ASKED.
Corrective Action:
THE "SEVERE WEATHER ALERTS" THAT SHOW UP ON THE RADIO SCREEN FOR WEATHER THAT IS HUNDREDS IF NOT THOUSANDS OF MILES AWAY ARE DISTRACTING AND DANGEROUS. THE ONLY WAY TO CLEAR THE ALERTS IS TO TAKE YOUR HAND OFF THE WHEEL AND USE THE TOUCH SCREEN. THESE ALERTS ARE GENERATED BY THE SIRIUS XM TRAVEL LINK APP AND SIRIUS IS UNABLE, OR MORE LIKELY, UNWILLING TO DISABLE THE ALERTS EVEN WHEN ASKED.
Additional Notes:
THE "SEVERE WEATHER ALERTS" THAT SHOW UP ON THE RADIO SCREEN FOR WEATHER THAT IS HUNDREDS IF NOT THOUSANDS OF MILES AWAY ARE DISTRACTING AND DANGEROUS. THE ONLY WAY TO CLEAR THE ALERTS IS TO TAKE YOUR HAND OFF THE WHEEL AND USE THE TOUCH SCREEN. THESE ALERTS ARE GENERATED BY THE SIRIUS XM TRAVEL LINK APP AND SIRIUS IS UNABLE, OR MORE LIKELY, UNWILLING TO DISABLE THE ALERTS EVEN WHEN ASKED.
Mfg Campaign: 11061186
Recall Date: Jan 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THERE IS A DEFECT IN THE FABRICATION IN ALL THE HOODS OF THE DODGE CHARGERS THAT CAUSES THE HOOD LATCH PIN TO CORRODE. MY CHARGER IS BRAND NEW AND HAS CORROSION ON THE HOOD. THIS IS A WIDESPREAD PROBLEM. LET UNCHECKED, THIS COULD CAUSE ACCIDENTS IF THE HOOD CORRODES ENOUGH TO WHERE THE LATCH PIN BECOME DETACHED FROM THE HOOD WHILE DRIVING.
Corrective Action:
THERE IS A DEFECT IN THE FABRICATION IN ALL THE HOODS OF THE DODGE CHARGERS THAT CAUSES THE HOOD LATCH PIN TO CORRODE. MY CHARGER IS BRAND NEW AND HAS CORROSION ON THE HOOD. THIS IS A WIDESPREAD PROBLEM. LET UNCHECKED, THIS COULD CAUSE ACCIDENTS IF THE HOOD CORRODES ENOUGH TO WHERE THE LATCH PIN BECOME DETACHED FROM THE HOOD WHILE DRIVING.
Additional Notes:
THERE IS A DEFECT IN THE FABRICATION IN ALL THE HOODS OF THE DODGE CHARGERS THAT CAUSES THE HOOD LATCH PIN TO CORRODE. MY CHARGER IS BRAND NEW AND HAS CORROSION ON THE HOOD. THIS IS A WIDESPREAD PROBLEM. LET UNCHECKED, THIS COULD CAUSE ACCIDENTS IF THE HOOD CORRODES ENOUGH TO WHERE THE LATCH PIN BECOME DETACHED FROM THE HOOD WHILE DRIVING.
Mfg Campaign: 11051461
Recall Date: Nov 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
SHORTLY AFTER I PURCHASED A NEW VEHICLE I NOTICED A STRONG FUEL SMELL OUTSIDE AND INSIDE MY CAR AND WHEN THE AIR WAS ON THE SMELL WAS COMING THROUGH THE AIR VENTS. I BROUGHT IT IN THE DEALERSHIP AND THEY SMELLED THE GAS OUTSIDE THE CAR. THEY PULLED UP MY BACKSEATS AND THERE WAS A PUDDLE OF GAS THAT LEAKED FROM THE FUEL PUMP. THEY REPLACED THE FUEL PUMP AND A FEW DAYS AFTER GETTING MY CAR BACK WHEN I FILLED UP MY TANK AGAIN THE SAME THING HAPPENED AND THIS TIME IT WAS LEAKING GAS FROM THE BOTTOM OF MY CAR. AFTER THAT 2ND REPAIR I GOT MY CAR BACK AGAIN A FEW DAYS LATER AFTER I FILLED UP MY TANK AND THE SAME THING HAPPENED. THE 3RD TIME THEY ENDED UP REPLACING THE GAS TANK. THE CAR STILL HAS A STRONG GAS SMELL THAT CAUSES ME TO HAVE HEADACHES, DIZZINESS, AND NAUSEA. I DO NOT FEEL SAFE IN MY CAR BECAUSE LATELY SINCE I'VE BEEN HAVING THESE PROBLEMS WITH THE CAR LEAKING GAS I'VE BEEN GETTING ALOT OF STATIC SHOCK WHEN I TOUCH MY CAR.
Corrective Action:
SHORTLY AFTER I PURCHASED A NEW VEHICLE I NOTICED A STRONG FUEL SMELL OUTSIDE AND INSIDE MY CAR AND WHEN THE AIR WAS ON THE SMELL WAS COMING THROUGH THE AIR VENTS. I BROUGHT IT IN THE DEALERSHIP AND THEY SMELLED THE GAS OUTSIDE THE CAR. THEY PULLED UP MY BACKSEATS AND THERE WAS A PUDDLE OF GAS THAT LEAKED FROM THE FUEL PUMP. THEY REPLACED THE FUEL PUMP AND A FEW DAYS AFTER GETTING MY CAR BACK WHEN I FILLED UP MY TANK AGAIN THE SAME THING HAPPENED AND THIS TIME IT WAS LEAKING GAS FROM THE BOTTOM OF MY CAR. AFTER THAT 2ND REPAIR I GOT MY CAR BACK AGAIN A FEW DAYS LATER AFTER I FILLED UP MY TANK AND THE SAME THING HAPPENED. THE 3RD TIME THEY ENDED UP REPLACING THE GAS TANK. THE CAR STILL HAS A STRONG GAS SMELL THAT CAUSES ME TO HAVE HEADACHES, DIZZINESS, AND NAUSEA. I DO NOT FEEL SAFE IN MY CAR BECAUSE LATELY SINCE I'VE BEEN HAVING THESE PROBLEMS WITH THE CAR LEAKING GAS I'VE BEEN GETTING ALOT OF STATIC SHOCK WHEN I TOUCH MY CAR.
Additional Notes:
SHORTLY AFTER I PURCHASED A NEW VEHICLE I NOTICED A STRONG FUEL SMELL OUTSIDE AND INSIDE MY CAR AND WHEN THE AIR WAS ON THE SMELL WAS COMING THROUGH THE AIR VENTS. I BROUGHT IT IN THE DEALERSHIP AND THEY SMELLED THE GAS OUTSIDE THE CAR. THEY PULLED UP MY BACKSEATS AND THERE WAS A PUDDLE OF GAS THAT LEAKED FROM THE FUEL PUMP. THEY REPLACED THE FUEL PUMP AND A FEW DAYS AFTER GETTING MY CAR BACK WHEN I FILLED UP MY TANK AGAIN THE SAME THING HAPPENED AND THIS TIME IT WAS LEAKING GAS FROM THE BOTTOM OF MY CAR. AFTER THAT 2ND REPAIR I GOT MY CAR BACK AGAIN A FEW DAYS LATER AFTER I FILLED UP MY TANK AND THE SAME THING HAPPENED. THE 3RD TIME THEY ENDED UP REPLACING THE GAS TANK. THE CAR STILL HAS A STRONG GAS SMELL THAT CAUSES ME TO HAVE HEADACHES, DIZZINESS, AND NAUSEA. I DO NOT FEEL SAFE IN MY CAR BECAUSE LATELY SINCE I'VE BEEN HAVING THESE PROBLEMS WITH THE CAR LEAKING GAS I'VE BEEN GETTING ALOT OF STATIC SHOCK WHEN I TOUCH MY CAR.
Mfg Campaign: 11046924
Recall Date: Nov 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE UCONNECT INFOTAINMENT SYSTEM IN FCA VEHICLES HAS A DEFECT THAT WILL CAUSE MULTIPLE WEATHER ALERTS FOR AREAS HUNDREDS OF MILES AWAY. THE ERRANT WEATHER ALERTS TAKE OVER THE ENTIRE SCREEN AND REQUIRE THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO EXIT OUT OF THE ALERT. THE ALERT WILL NOT GO AWAY ON IT'S OWN, AND YOU CANNOT CONTROL THE RADIO OR HVAC SYSTEM WITHOUT READING AND EXITING OUT OF THE ALERT. ALSO, THE UCONNECT SYSTEM HAS NO OPTION TO DISABLE WEATHER ALERTS. IN OTHER WORDS, YOU CANNOT STOP THEM FROM HAPPENING IN THEIR CURRENT BUILD. I'VE CALLED DODGE AND UCONNECT MULTIPLE TIMES, AND THERE IS STILL NO RESOLUTION. ALL THAT NEEDS TO HAPPEN IS UCONNECT NEEDS TO ADD THE OPTION IN THE SETTINGS TO TOGGLE WEATHER ALERTS ON OR OFF. IT SHOULD TAKE A PROGRAMMER AN HOUR TO ACCOMPLISH THIS SIMPLE TASK. JUST TODAY I GOT 4 WEATHER ALERTS FOR COUNTIES BETWEEN 140 AND 400 MILES AWAY FROM MY CURRENT LOCATION ON MY 5 MILE DRIVE, EACH ONE REQUIRING ME TO PHYSICALLY CLOSE THE SCREEN TO GET BACK TO THE NAVIGATION PAGE. FORCING DRIVERS TO READ AND INTERACT WITH MULTIPLE DEFECTIVE WEATHER ALERTS CAN BE AS DANGEROUS AS TEXTING AND DRIVING. WHEN I CALLED DODGE, THEY SAID THE ISSUE IS WITH UCONNECT. UCONNECT TOLD ME NOTHING CAN BE DONE. WHEN I MESSAGED DODGE, THEY TOLD ME SIRIUS XM IS TO BLAME FOR SENDING THE ALERTS. SO WE HAVE A 3 WAY FINGER POINTING CONTEST HERE THAT NOBODY WANT TO ACCEPT RESPONSIBILITY FOR. ALL I WANT IS FOR UCONNECT TO GIVE DRIVERS THE OPTION TO DISABLE WEATHER ALERTS TO KEEP THEIR ATTENTION ON THE ROAD.
Corrective Action:
THE UCONNECT INFOTAINMENT SYSTEM IN FCA VEHICLES HAS A DEFECT THAT WILL CAUSE MULTIPLE WEATHER ALERTS FOR AREAS HUNDREDS OF MILES AWAY. THE ERRANT WEATHER ALERTS TAKE OVER THE ENTIRE SCREEN AND REQUIRE THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO EXIT OUT OF THE ALERT. THE ALERT WILL NOT GO AWAY ON IT'S OWN, AND YOU CANNOT CONTROL THE RADIO OR HVAC SYSTEM WITHOUT READING AND EXITING OUT OF THE ALERT. ALSO, THE UCONNECT SYSTEM HAS NO OPTION TO DISABLE WEATHER ALERTS. IN OTHER WORDS, YOU CANNOT STOP THEM FROM HAPPENING IN THEIR CURRENT BUILD. I'VE CALLED DODGE AND UCONNECT MULTIPLE TIMES, AND THERE IS STILL NO RESOLUTION. ALL THAT NEEDS TO HAPPEN IS UCONNECT NEEDS TO ADD THE OPTION IN THE SETTINGS TO TOGGLE WEATHER ALERTS ON OR OFF. IT SHOULD TAKE A PROGRAMMER AN HOUR TO ACCOMPLISH THIS SIMPLE TASK. JUST TODAY I GOT 4 WEATHER ALERTS FOR COUNTIES BETWEEN 140 AND 400 MILES AWAY FROM MY CURRENT LOCATION ON MY 5 MILE DRIVE, EACH ONE REQUIRING ME TO PHYSICALLY CLOSE THE SCREEN TO GET BACK TO THE NAVIGATION PAGE. FORCING DRIVERS TO READ AND INTERACT WITH MULTIPLE DEFECTIVE WEATHER ALERTS CAN BE AS DANGEROUS AS TEXTING AND DRIVING. WHEN I CALLED DODGE, THEY SAID THE ISSUE IS WITH UCONNECT. UCONNECT TOLD ME NOTHING CAN BE DONE. WHEN I MESSAGED DODGE, THEY TOLD ME SIRIUS XM IS TO BLAME FOR SENDING THE ALERTS. SO WE HAVE A 3 WAY FINGER POINTING CONTEST HERE THAT NOBODY WANT TO ACCEPT RESPONSIBILITY FOR. ALL I WANT IS FOR UCONNECT TO GIVE DRIVERS THE OPTION TO DISABLE WEATHER ALERTS TO KEEP THEIR ATTENTION ON THE ROAD.
Additional Notes:
THE UCONNECT INFOTAINMENT SYSTEM IN FCA VEHICLES HAS A DEFECT THAT WILL CAUSE MULTIPLE WEATHER ALERTS FOR AREAS HUNDREDS OF MILES AWAY. THE ERRANT WEATHER ALERTS TAKE OVER THE ENTIRE SCREEN AND REQUIRE THE DRIVER TO TAKE THEIR EYES OFF THE ROAD TO EXIT OUT OF THE ALERT. THE ALERT WILL NOT GO AWAY ON IT'S OWN, AND YOU CANNOT CONTROL THE RADIO OR HVAC SYSTEM WITHOUT READING AND EXITING OUT OF THE ALERT. ALSO, THE UCONNECT SYSTEM HAS NO OPTION TO DISABLE WEATHER ALERTS. IN OTHER WORDS, YOU CANNOT STOP THEM FROM HAPPENING IN THEIR CURRENT BUILD. I'VE CALLED DODGE AND UCONNECT MULTIPLE TIMES, AND THERE IS STILL NO RESOLUTION. ALL THAT NEEDS TO HAPPEN IS UCONNECT NEEDS TO ADD THE OPTION IN THE SETTINGS TO TOGGLE WEATHER ALERTS ON OR OFF. IT SHOULD TAKE A PROGRAMMER AN HOUR TO ACCOMPLISH THIS SIMPLE TASK. JUST TODAY I GOT 4 WEATHER ALERTS FOR COUNTIES BETWEEN 140 AND 400 MILES AWAY FROM MY CURRENT LOCATION ON MY 5 MILE DRIVE, EACH ONE REQUIRING ME TO PHYSICALLY CLOSE THE SCREEN TO GET BACK TO THE NAVIGATION PAGE. FORCING DRIVERS TO READ AND INTERACT WITH MULTIPLE DEFECTIVE WEATHER ALERTS CAN BE AS DANGEROUS AS TEXTING AND DRIVING. WHEN I CALLED DODGE, THEY SAID THE ISSUE IS WITH UCONNECT. UCONNECT TOLD ME NOTHING CAN BE DONE. WHEN I MESSAGED DODGE, THEY TOLD ME SIRIUS XM IS TO BLAME FOR SENDING THE ALERTS. SO WE HAVE A 3 WAY FINGER POINTING CONTEST HERE THAT NOBODY WANT TO ACCEPT RESPONSIBILITY FOR. ALL I WANT IS FOR UCONNECT TO GIVE DRIVERS THE OPTION TO DISABLE WEATHER ALERTS TO KEEP THEIR ATTENTION ON THE ROAD.
Mfg Campaign: 11039971
Recall Date: Oct 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Corrective Action:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Additional Notes:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Mfg Campaign: 11040071
Recall Date: Oct 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Corrective Action:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Additional Notes:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Mfg Campaign: 11040071
Recall Date: Oct 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Corrective Action:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Additional Notes:
NEWLY PURCHASED STOCK VEHICLE WITH 1641 MILES WITH VERY LIGHT USE. DRIVING LOW SPEED IN STREET TRAFFIC THE MODULES WENT OFFLINE OCTOBER 20, 2017 CAUSING INSTRUMENT CLUSTER TO SHOW BRAKE, CHECK ENGINE, LANE SENSE WARNINGS. REPORTED THE INCIDENT TO THE DEALER AND THEY REPAIRED AND REPROGRAMMED THE MODULES. VEHICLE WAS RETURNED AND WITHIN 24 HOURS A SECOND INCIDENT OCCURRED WHILE DRIVING THE VEHICLE WHERE INSTRUMENT CLUSTER SHOWED BRAKE, CHECK ENGINE, SERVICE SHIFTER, ELECTRONIC STABILITY CONTROL WARNINGS. STOPPED THE VEHICLE AND ITS TRANSMISSION JAMMED IN REVERSE WHILE PARKING. VEHICLE COULD NOT BE REVERSED OR MOVED. TOWED VEHICLE DUE TO SAFETY CONCERN TO THE DEALER OCTOBER 22. WAITING SAFETY EVALUATION. *BF CONSUMER5 STATED NO ROOT CAUSE OF THE FAILURE WITH THE BCM (ETC) MODULES WAS FOUND. DODGE DEALER SIMPLY REPLACED THE MODULES. UPDATED 9/13/18*JB UPDATED 9/13/18*JB
Mfg Campaign: 11040071
Recall Date: Oct 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS CAR IS POSSESSED. IT WILL SLAM ON THE BRAKES AND COME TO A STOP. THERE WILL BE NOTHING IN FRONT OF YOU AND THE CAR WILL SLAM ON THE BRAKES AND STOP. IT HAS DONE IT AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. I HAVE TAKEN IT IN FOR THE DEALER TO LOOK AT IT BUT THEY COULDN'T REPRODUCE THE ISSUE. THIS CAR IS GOING TO CAUSE A SERIOUS ACCIDENT.
Corrective Action:
THIS CAR IS POSSESSED. IT WILL SLAM ON THE BRAKES AND COME TO A STOP. THERE WILL BE NOTHING IN FRONT OF YOU AND THE CAR WILL SLAM ON THE BRAKES AND STOP. IT HAS DONE IT AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. I HAVE TAKEN IT IN FOR THE DEALER TO LOOK AT IT BUT THEY COULDN'T REPRODUCE THE ISSUE. THIS CAR IS GOING TO CAUSE A SERIOUS ACCIDENT.
Additional Notes:
THIS CAR IS POSSESSED. IT WILL SLAM ON THE BRAKES AND COME TO A STOP. THERE WILL BE NOTHING IN FRONT OF YOU AND THE CAR WILL SLAM ON THE BRAKES AND STOP. IT HAS DONE IT AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. I HAVE TAKEN IT IN FOR THE DEALER TO LOOK AT IT BUT THEY COULDN'T REPRODUCE THE ISSUE. THIS CAR IS GOING TO CAUSE A SERIOUS ACCIDENT.
Mfg Campaign: 11024858
Recall Date: Sep 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
Corrective Action:
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
Additional Notes:
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
Mfg Campaign: 11015294
Recall Date: Aug 15, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
Corrective Action:
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
Additional Notes:
MY 2017 DODGE CHARGER DAYTONA 392 (R/T SCAT PACK) HAS AN INHERENTLY DANGEROUS INTERMITTENT ELECTRICAL FAILURE. WHILE TRAVELING 77MPH ON INTERSTATE 70 THE EVIC SCREEN INDICATED A FCW WARNING WITH THE SYSTEM TURNED OFF, LOSS OF THE ABS, ESP, SRS, THEN TOTAL LOSS OF ELECTRIC STEERING WITH NO THROTTLE OR BREAKING INPUT RESPONSE. SAID VEHICLE THEN VIOLENTLY DOWNSHIFTED FROM 8TH GEAR TO 3RD GEAR CAUSING THE REAR WHEELS TO BREAK TRACTION SUBSEQUENTLY RESULTING IN FULL LOSS OF LATERAL CONTROL OF THE VEHICLE. I FULLY DEPRESSED THE EMERGENCY BREAK AS THE REAR OF THE VEHICLE BEGAN TO DRIFT TO THE LEFT RESULTING IN FLAT SPOTS ON BOTH REAR TIRES AS I SKIDDED TO A HAULT. I HAVE ADDRESSED THIS ISSUE WITH 4 LOCAL DEALERS IN KANSASCITY TO NO RESOLVE. AFTER THIS FAILURE OCCURS AND THE VEHICLE IS SHUT OFF FOR ANY LENGTH OF TIME THE GAGUE LIGHTNING FLASHES INTERMITTENTLY THEN FLASHING/CLEARING THE PCM WIPING EVERY CODE OUT. ONCE CAPTURED BY A SERVICE WRITER STATIONARY AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP USING THE OBD2 DATA RECORDER WERE 277 FAULTS ALL SIGHTING ELECTRICAL OVER VAULTS AND ELECTRICAL FAILURE OF THE TCM. FCA ASSIGNED A CASE MANAGER WHO DID NOTHING. AFTER CONSISTENT CALLS TO FCA CORPERATE I WAS ASSIGNED A "STAR CASE" AND SAID CASE WAS GIVEN TO THE 91 TEAM WHO HAVE ALSO DONE ABSOLUTELY NOTHING. THIS VEHICLE ISN'T JUST DANGEROUS FOR MY FAMILY AND MYSELF BUT OTHER MOTORISTS AS WELL SIGHTING TOTAL LOSS OF CONTROL WHEN THIS EVENT OCCURS. I PURCHASED SAID VEHICLE MARCH 20, 2017 AND HAVE DEALT WITH THIS SINCE DAY 8 OF OWNERSHIP. THE VEHICLE NOW HAS 8,522 MILES AND THERE'S NO RESOLUTION IN SIGHT. I CAN'T EVEN GET LOCAL DEALERS TO CHANGE THE OIL UNDER THE MVP MAXCARE UNLIMITED WARRANTY.
Mfg Campaign: 11015294
Recall Date: Aug 15, 2017
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