Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Dodge Charger vehicles. The left rear seat back may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 37B
Recall Date: Aug 1, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler 300, Dodge Charger, and Dodge Challenger vehicles. The parking brake may be improperly adjusted, which can result in a vehicle roll away. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 01B
Recall Date: Feb 15, 2024
Consumer Complaints
24 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Corrective Action:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Additional Notes:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Mfg Campaign: 11677144
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Corrective Action:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Additional Notes:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Mfg Campaign: 11677144
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Corrective Action:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Additional Notes:
ting to formally report an ongoing and unresolved safety issue with my vehicle that poses a serious risk both to myself and others on the road. The core issue appears to involve high-voltage faults and CAN bus voltage exceeding threshold limits—likely tied to the vehicle’s telematics system. Despite this, the vehicle is currently not communicating properly, and the diagnostics data are inconsistent or inaccessible. Here are the key concerns: •The vehicle has shut down multiple times while in motion, creating a dangerous situation. •It is only achieving ~10 MPG, a drastic drop from expected efficiency. •I was explicitly told not to drive it until the problem is resolved due to safety concerns. •The dealership has refused to repair the issue and has provided false information regarding diagnostic codes, which I’ve recorded for documentation. •This problem has persisted for nearly a year without resolution. At this point, I’m left with a vehicle that is unsafe to operate and a dealer network unwilling to take accountability. I’m requesting a formal investigation into this matter, as it may reflect a broader systemic or manufacturer-level issue affecting others as well. I can provide supporting documentation, service records, and recordings of diagnostic readouts as needed. Thank you for your attention to this matter.
Mfg Campaign: 11677144
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.
Mfg Campaign: 11671146
Recall Date: Jul 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the steering wheel became firm. Upon inspection underneath the vehicle, the contact discovered that the front suspension bolts had severe corrosion. The vehicle was taken to an unknown dealer and a second dealer, Jerry Ulm Chrysler Dodge Jeep RAM (2966 N Dale Mabry Hwy, Tampa, FL 33607), where the vehicle was determined to be performing as designed. The contact stated that later, while driving, an unknown object punctured the rear passenger side tire, and the vehicle was taken to a third dealer, Courtesy Chrysler Jeep Dodge Ram Tampa (9207 E Adamo Dr, Tampa, FL 336190), who determined that all four tires showed abnormal wear and tear. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for diagnostic testing. The failure mileage was approximately 15,000.
Mfg Campaign: 11671146
Recall Date: Jul 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Corrective Action:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Additional Notes:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Mfg Campaign: 11666172
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Corrective Action:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Additional Notes:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Mfg Campaign: 11666172
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Corrective Action:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Additional Notes:
since the purchase of my vehicle one year ago, my vehicle has consistently had codes that listed output to each headlamp, can bus code, it has also had engine control module code. This started a year ago and as of yesterday it still had codes. The code also include telematics and my infotainment system says fatal error. I have filed multiple complaints withFCA US LLC and have gone to the dealership multiple dealerships many of times. THE DEALERSHIP I PURCHASED IT FROM HAS BASICALLY REFUSED TO FIX IT EVEN THOUGH IT’S UNDER WARRANTY. I AM CONCERNED ABOUT THE HIGH VOLTAGE AND THE COMMUNICATIONS IN THE VEHICLE ALONG WITH THE ENGINE CONTROL MODULE. IT SEEMS NO ONE SYSTEM SHOWS. I HAVE RECALLS YET THERE SEEMS TO BE TWO ON THE VEHICLE. ALSO MY SOFTWARE ON THE VEHICLE IS AT STAGE NUMBER 24 AND IT SHOULD BE AT 39 AND NO ONE SEEMS TO BE ABLE TO UPDATE IT
Mfg Campaign: 11666172
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Corrective Action:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Additional Notes:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Mfg Campaign: 11649299
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Corrective Action:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Additional Notes:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Mfg Campaign: 11649299
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Corrective Action:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Additional Notes:
Rented car fromEAN holdings LLC. It was dosge charger 2023 . While driving odometer was changing display between km /hr and miles distracting and resulted in speeding ticket and potential for higher risk of accident.confusing 90 km or miles On investigation,both units on settings or custom it could change by unknowingly hitting left arrow and ok on steering wheel from miles to km viceversa. Equipment modificationsor program can remove confusion in us vehicle and reduce risk Thankyou
Mfg Campaign: 11649299
Recall Date: Mar 19, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 17,000.
Corrective Action:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 17,000.
Additional Notes:
The contact owns a 2023 Dodge Charger. The contact stated that while driving at an undisclosed speed, the vehicle stalled with no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 17,000.
Mfg Campaign: 11647391
Recall Date: Mar 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission slippage when shifting from reverse to drive that causes a 2-3 second delay before transmission engages. Service manager at Cannons (CDJR) in Greenwood, MS advised that the cause of the slippage was due to fluid friction and that Dodge was aware of the issue, but hadn't issued a recall notice because they (Dodge) didn't know what was causing the problem with the transmission. The service manager advised me to just continue driving the car until further notice.
Corrective Action:
Transmission slippage when shifting from reverse to drive that causes a 2-3 second delay before transmission engages. Service manager at Cannons (CDJR) in Greenwood, MS advised that the cause of the slippage was due to fluid friction and that Dodge was aware of the issue, but hadn't issued a recall notice because they (Dodge) didn't know what was causing the problem with the transmission. The service manager advised me to just continue driving the car until further notice.
Additional Notes:
Transmission slippage when shifting from reverse to drive that causes a 2-3 second delay before transmission engages. Service manager at Cannons (CDJR) in Greenwood, MS advised that the cause of the slippage was due to fluid friction and that Dodge was aware of the issue, but hadn't issued a recall notice because they (Dodge) didn't know what was causing the problem with the transmission. The service manager advised me to just continue driving the car until further notice.
Mfg Campaign: 11641005
Recall Date: Feb 5, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Corrective Action:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Additional Notes:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Mfg Campaign: 11633971
Recall Date: Jan 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Corrective Action:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Additional Notes:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Mfg Campaign: 11633971
Recall Date: Jan 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SOFTWARE
Potential Consequences:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Corrective Action:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Additional Notes:
The contact owns a 2023 Dodge Charger. The contact stated while driving 20-30 MPH and depressing the brake pedal, the engine revved to 1,500 RPMs several times. Additionally, the contact stated that the hill assist caused the rear wheels to lock up, and the vehicle lurched forward, nearly striking the rear of a stopped vehicle. There was no warning light illuminated. The contact stated that the failure recurred while at a complete stop. The vehicle was taken to the dealer, where an unknown software update was performed; however, the failure recurred. The vehicle was taken back to the dealer, who performed a relearning on the vehicle; however, the failure persisted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35.
Mfg Campaign: 11633971
Recall Date: Jan 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my 2023 Dodge Charger Scatpack 392 on July 22, 2024 and a week later I began to notice that each time I would backup and then shift into drive. There would be a 3 to 4 second delay in the transmission engaging with the drive shaft and when contact was made there's a hard thump that's felt throughout the car. I returned to the dealership and made a complaint about the issue I was having with the transmission and a transmission re-tune was done according to the service technician, but the problem is still persistent. I took it back to the dealership and was told by the service manager that Dodge is aware of the issue customers are having with the transmissions and have stated that the issue is due to fluid fiction and it's normal for the transmissions to respond that way. I don't believe that it's normal for a brand new car to shift that way. Plus it poses a massive safety risk for the driver and other people in the event that the car backs out into traffic and has to wait 3 to 4 seconds before the transmission engages that delay doesn't stop oncoming traffic and doesn't prevent a severe accident from occurring.
Corrective Action:
I purchased my 2023 Dodge Charger Scatpack 392 on July 22, 2024 and a week later I began to notice that each time I would backup and then shift into drive. There would be a 3 to 4 second delay in the transmission engaging with the drive shaft and when contact was made there's a hard thump that's felt throughout the car. I returned to the dealership and made a complaint about the issue I was having with the transmission and a transmission re-tune was done according to the service technician, but the problem is still persistent. I took it back to the dealership and was told by the service manager that Dodge is aware of the issue customers are having with the transmissions and have stated that the issue is due to fluid fiction and it's normal for the transmissions to respond that way. I don't believe that it's normal for a brand new car to shift that way. Plus it poses a massive safety risk for the driver and other people in the event that the car backs out into traffic and has to wait 3 to 4 seconds before the transmission engages that delay doesn't stop oncoming traffic and doesn't prevent a severe accident from occurring.
Additional Notes:
I purchased my 2023 Dodge Charger Scatpack 392 on July 22, 2024 and a week later I began to notice that each time I would backup and then shift into drive. There would be a 3 to 4 second delay in the transmission engaging with the drive shaft and when contact was made there's a hard thump that's felt throughout the car. I returned to the dealership and made a complaint about the issue I was having with the transmission and a transmission re-tune was done according to the service technician, but the problem is still persistent. I took it back to the dealership and was told by the service manager that Dodge is aware of the issue customers are having with the transmissions and have stated that the issue is due to fluid fiction and it's normal for the transmissions to respond that way. I don't believe that it's normal for a brand new car to shift that way. Plus it poses a massive safety risk for the driver and other people in the event that the car backs out into traffic and has to wait 3 to 4 seconds before the transmission engages that delay doesn't stop oncoming traffic and doesn't prevent a severe accident from occurring.
Mfg Campaign: 11629793
Recall Date: Dec 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at highway speeds, my sunroof suddenly imploded without any apparent impact from a rock or other debris.
Corrective Action:
While driving at highway speeds, my sunroof suddenly imploded without any apparent impact from a rock or other debris.
Additional Notes:
While driving at highway speeds, my sunroof suddenly imploded without any apparent impact from a rock or other debris.
Mfg Campaign: 11611562
Recall Date: Aug 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
airbag did not deploy during a crash at 75 mph
Corrective Action:
airbag did not deploy during a crash at 75 mph
Additional Notes:
airbag did not deploy during a crash at 75 mph
Mfg Campaign: 11606759
Recall Date: Aug 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back-up camera: vehicle equipped with an analog camera which at times will not clearly display the view to the rear of the vehicle. Had the camera looked at by the selling dealer who advised that the issue was due to the quality and design of the camera the rear view under certain lighting conditions (in daylight) displayed a washed out display. I have other vehicles with back-up cameras that do not display this condition.
Corrective Action:
Back-up camera: vehicle equipped with an analog camera which at times will not clearly display the view to the rear of the vehicle. Had the camera looked at by the selling dealer who advised that the issue was due to the quality and design of the camera the rear view under certain lighting conditions (in daylight) displayed a washed out display. I have other vehicles with back-up cameras that do not display this condition.
Additional Notes:
Back-up camera: vehicle equipped with an analog camera which at times will not clearly display the view to the rear of the vehicle. Had the camera looked at by the selling dealer who advised that the issue was due to the quality and design of the camera the rear view under certain lighting conditions (in daylight) displayed a washed out display. I have other vehicles with back-up cameras that do not display this condition.
Mfg Campaign: 11592664
Recall Date: Jun 5, 2024
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