Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Vantage Mobility International, Llc
Safety Issue:
Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured March 16, 2016, to March 17, 2016. The nuts on the third row seatbacks were incorrectly torqued and may become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S37
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 19, 2015 to August 27, 2015. In the affected vehicles, the bolts that attach the hood striker may loosen and, as a result, the hood may open unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R53
Recall Date: Sep 24, 2015
Consumer Complaints
1.2K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the oil pump housing had melted and needed to be replaced. The contact was informed that the oil pump housing was made of plastic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.
Mfg Campaign: 11677220
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission lost hydraulic pressure.How do I find out if a recall has been repaired on my vehicle because I know that's a recall from the past my transmission just lost the ability to shift out of nowhere just wondering how to find out if it was do to this recall thank you .
Corrective Action:
Transmission lost hydraulic pressure.How do I find out if a recall has been repaired on my vehicle because I know that's a recall from the past my transmission just lost the ability to shift out of nowhere just wondering how to find out if it was do to this recall thank you .
Additional Notes:
Transmission lost hydraulic pressure.How do I find out if a recall has been repaired on my vehicle because I know that's a recall from the past my transmission just lost the ability to shift out of nowhere just wondering how to find out if it was do to this recall thank you .
Mfg Campaign: 11676491
Recall Date: Jul 27, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.
Corrective Action:
I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.
Additional Notes:
I was waiting at a red light when I was violently hit in the back of my head which caused some disorinetation and pain. I asked my wife to tell me what happened ( I thought we might have been rear-ended) but she said my headrest had broken open. While after a web search I now understand what the purpose of this "safety feature" is, had I been driving on a highway or going through a curve, the result might have been different.
Mfg Campaign: 11676102
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a used 2016 Dodge Grand Caravan SE in April of 2025 with only 52,973 miles on it, and a one owner. On June 26, 2025, the van lost pull power, wouldn't accelerate, check engine light came on and I was stranded. Towed to dealer, had metal in the transmission fluid and a new transmission was ordered and installed under the extended warranty I had purchased when I bought the van. Within an hour or so after picking up my repaired van, after business hours and on the weekend, I broke down again. It was determined this time that two sensors on the new transmission were bad. Picked up my van and drove it for four days, and again after business hours and on the weekend, my van did the same thing, slipping transmission, wouldn't accelerate, only this time I was almost in a car wreck. I pulled onto a four lane interstate under construction (now one lane) from a dead stop and was almost ran over by a truck. Trying to get the van to a safe spot I had to pull over and let it sit, like to cool off maybe. This time there was no check engine light or codes the dealership reported. They apparently drove it some, said they couldn't find anything, couldn't do anything because there were not codes or check engine lights, that I could come and get it. I not only could have been in an accident, but could have been killed, and they want me to come and get it! After those remarks to them, they said they would keep it a couple days and drive it more. I have an extended warranty, but this warranty which also covers towing or rental is not covered because it now goes under the actual bought transmission warranty. I have been without my work vehicle for about a month now and know I can't trust this van any longer when I get it back. My only hope is with the extended warranty someday it will be repaired or van replaced. The Carfax report from where I bought it had "no recalls reported". Really!? Five so far.
Corrective Action:
I purchased a used 2016 Dodge Grand Caravan SE in April of 2025 with only 52,973 miles on it, and a one owner. On June 26, 2025, the van lost pull power, wouldn't accelerate, check engine light came on and I was stranded. Towed to dealer, had metal in the transmission fluid and a new transmission was ordered and installed under the extended warranty I had purchased when I bought the van. Within an hour or so after picking up my repaired van, after business hours and on the weekend, I broke down again. It was determined this time that two sensors on the new transmission were bad. Picked up my van and drove it for four days, and again after business hours and on the weekend, my van did the same thing, slipping transmission, wouldn't accelerate, only this time I was almost in a car wreck. I pulled onto a four lane interstate under construction (now one lane) from a dead stop and was almost ran over by a truck. Trying to get the van to a safe spot I had to pull over and let it sit, like to cool off maybe. This time there was no check engine light or codes the dealership reported. They apparently drove it some, said they couldn't find anything, couldn't do anything because there were not codes or check engine lights, that I could come and get it. I not only could have been in an accident, but could have been killed, and they want me to come and get it! After those remarks to them, they said they would keep it a couple days and drive it more. I have an extended warranty, but this warranty which also covers towing or rental is not covered because it now goes under the actual bought transmission warranty. I have been without my work vehicle for about a month now and know I can't trust this van any longer when I get it back. My only hope is with the extended warranty someday it will be repaired or van replaced. The Carfax report from where I bought it had "no recalls reported". Really!? Five so far.
Additional Notes:
I purchased a used 2016 Dodge Grand Caravan SE in April of 2025 with only 52,973 miles on it, and a one owner. On June 26, 2025, the van lost pull power, wouldn't accelerate, check engine light came on and I was stranded. Towed to dealer, had metal in the transmission fluid and a new transmission was ordered and installed under the extended warranty I had purchased when I bought the van. Within an hour or so after picking up my repaired van, after business hours and on the weekend, I broke down again. It was determined this time that two sensors on the new transmission were bad. Picked up my van and drove it for four days, and again after business hours and on the weekend, my van did the same thing, slipping transmission, wouldn't accelerate, only this time I was almost in a car wreck. I pulled onto a four lane interstate under construction (now one lane) from a dead stop and was almost ran over by a truck. Trying to get the van to a safe spot I had to pull over and let it sit, like to cool off maybe. This time there was no check engine light or codes the dealership reported. They apparently drove it some, said they couldn't find anything, couldn't do anything because there were not codes or check engine lights, that I could come and get it. I not only could have been in an accident, but could have been killed, and they want me to come and get it! After those remarks to them, they said they would keep it a couple days and drive it more. I have an extended warranty, but this warranty which also covers towing or rental is not covered because it now goes under the actual bought transmission warranty. I have been without my work vehicle for about a month now and know I can't trust this van any longer when I get it back. My only hope is with the extended warranty someday it will be repaired or van replaced. The Carfax report from where I bought it had "no recalls reported". Really!? Five so far.
Mfg Campaign: 11676134
Recall Date: Jul 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal sound. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was in the process of being repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was informed that the vehicle manufacturer information was like the recall specifications. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal sound. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was in the process of being repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was informed that the vehicle manufacturer information was like the recall specifications. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving at an undisclosed speed, the contact became aware of an abnormal sound. No warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was in the process of being repaired. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was informed that the vehicle manufacturer information was like the recall specifications. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 92,000.
Mfg Campaign: 11672882
Recall Date: Jul 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train); and linked the failure to the recall. The vehicle was not diagnosed or repaired. Two dealers were notified of the failure, and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train); and linked the failure to the recall. The vehicle was not diagnosed or repaired. Two dealers were notified of the failure, and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle lost motive power while depressing the accelerator pedal. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 16V461000 (Power Train); and linked the failure to the recall. The vehicle was not diagnosed or repaired. Two dealers were notified of the failure, and informed the contact that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11671637
Recall Date: Jul 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.
Corrective Action:
The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.
Additional Notes:
The sliding passenger door will not open with remote or manually. I have heard that there is a recall out for this. I need help finding it.
Mfg Campaign: 11671453
Recall Date: Jul 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.
Corrective Action:
Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.
Additional Notes:
Door buzzing noise when unlocking...sliding door will not unlock from inside the vehicle. Safety hazard for the passengers.
Mfg Campaign: 11671166
Recall Date: Jul 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Dear FCA 06/30/2025 As a dodge owner I have to tell you about my situation, I’m a 2016 Dodge Caravan Owner and love the van, love the stow and go seating and both sides sliding doors and the room. We bought this van because our other vehicles didn’t fit all our grandkids in, so it’s our 3rd vehicle for that use. It was used gingerly and kept in our garage. Well maintained “all oil change, tires and brake record’s” as well as any recalls! and recommended services when recommended like the 2023 tranny flush and filter. Which we had to hunt for a dealership that did .We never had any symptoms or warning lights with the exception of low tire light. In late January 2025 we transferred ownership to my son and daughter in law who just welcomed another baby, boy number 4, so you can imagine they needed the room. At this time the van was around 76,000 for mileage. My daughter in law still on maternity leave takes the boys to the movies in April,2025 comes out and the Van won’t move! Mileage 80,686! This is just crazy and she has to get it towed and guess what they say the transmission is no good and here we are $6000.00 later. I have since talked with several mechanics and FB people who have been in this very situation with Dodge products, Dodge has transmission issues! I have contacted Dodge no response! And the FCA no response! Please respond with what else I can do to further push for some kind of investigation into this! [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear FCA 06/30/2025 As a dodge owner I have to tell you about my situation, I’m a 2016 Dodge Caravan Owner and love the van, love the stow and go seating and both sides sliding doors and the room. We bought this van because our other vehicles didn’t fit all our grandkids in, so it’s our 3rd vehicle for that use. It was used gingerly and kept in our garage. Well maintained “all oil change, tires and brake record’s” as well as any recalls! and recommended services when recommended like the 2023 tranny flush and filter. Which we had to hunt for a dealership that did .We never had any symptoms or warning lights with the exception of low tire light. In late January 2025 we transferred ownership to my son and daughter in law who just welcomed another baby, boy number 4, so you can imagine they needed the room. At this time the van was around 76,000 for mileage. My daughter in law still on maternity leave takes the boys to the movies in April,2025 comes out and the Van won’t move! Mileage 80,686! This is just crazy and she has to get it towed and guess what they say the transmission is no good and here we are $6000.00 later. I have since talked with several mechanics and FB people who have been in this very situation with Dodge products, Dodge has transmission issues! I have contacted Dodge no response! And the FCA no response! Please respond with what else I can do to further push for some kind of investigation into this! [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear FCA 06/30/2025 As a dodge owner I have to tell you about my situation, I’m a 2016 Dodge Caravan Owner and love the van, love the stow and go seating and both sides sliding doors and the room. We bought this van because our other vehicles didn’t fit all our grandkids in, so it’s our 3rd vehicle for that use. It was used gingerly and kept in our garage. Well maintained “all oil change, tires and brake record’s” as well as any recalls! and recommended services when recommended like the 2023 tranny flush and filter. Which we had to hunt for a dealership that did .We never had any symptoms or warning lights with the exception of low tire light. In late January 2025 we transferred ownership to my son and daughter in law who just welcomed another baby, boy number 4, so you can imagine they needed the room. At this time the van was around 76,000 for mileage. My daughter in law still on maternity leave takes the boys to the movies in April,2025 comes out and the Van won’t move! Mileage 80,686! This is just crazy and she has to get it towed and guess what they say the transmission is no good and here we are $6000.00 later. I have since talked with several mechanics and FB people who have been in this very situation with Dodge products, Dodge has transmission issues! I have contacted Dodge no response! And the FCA no response! Please respond with what else I can do to further push for some kind of investigation into this! [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11670147
Recall Date: Jun 30, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle
Corrective Action:
The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle
Additional Notes:
The headrest on the driver seat ejected while I was driving. The headrest is unable to go back into the correct position. It looks as if a plastic piece has failed inside the headrest. No accident occurred when the headrest failed. The drivers neck was hurt during the incident. Driver almost lost control of the vehicle
Mfg Campaign: 11669411
Recall Date: Jun 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the contact heard a grinding sound coming from the transmission. The contact pulled over to the right side of the road for 5-10 minutes, and then the vehicle was driven to an auto body shop. The vehicle was still drivable, and an independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 123,000.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the contact heard a grinding sound coming from the transmission. The contact pulled over to the right side of the road for 5-10 minutes, and then the vehicle was driven to an auto body shop. The vehicle was still drivable, and an independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 123,000.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated while driving 10 MPH, the contact heard a grinding sound coming from the transmission. The contact pulled over to the right side of the road for 5-10 minutes, and then the vehicle was driven to an auto body shop. The vehicle was still drivable, and an independent mechanic was contacted. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V461000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 123,000.
Mfg Campaign: 11669586
Recall Date: Jun 26, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Driving along and suddenly van didn’t go into gear….towed and was confirmed there is a transmission issue….when checked for recalls about this issue, I was told my vehicle ID number doesn’t match the recall however no one can tell me why if there was a recall on this particular make and model and Year BUT my VIN is not included. I have been unsuccessful in ANY resolve or answers since March of this year ! Very disappointed and unsatisfied with the way I have not been able to get ANY help. I am [XXX] with very limited knowledge of the mechanical portion of this process. I would truly appreciate any further assistance you can offer. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driving along and suddenly van didn’t go into gear….towed and was confirmed there is a transmission issue….when checked for recalls about this issue, I was told my vehicle ID number doesn’t match the recall however no one can tell me why if there was a recall on this particular make and model and Year BUT my VIN is not included. I have been unsuccessful in ANY resolve or answers since March of this year ! Very disappointed and unsatisfied with the way I have not been able to get ANY help. I am [XXX] with very limited knowledge of the mechanical portion of this process. I would truly appreciate any further assistance you can offer. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driving along and suddenly van didn’t go into gear….towed and was confirmed there is a transmission issue….when checked for recalls about this issue, I was told my vehicle ID number doesn’t match the recall however no one can tell me why if there was a recall on this particular make and model and Year BUT my VIN is not included. I have been unsuccessful in ANY resolve or answers since March of this year ! Very disappointed and unsatisfied with the way I have not been able to get ANY help. I am [XXX] with very limited knowledge of the mechanical portion of this process. I would truly appreciate any further assistance you can offer. Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11669198
Recall Date: Jun 25, 2025
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.
Corrective Action:
It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.
Additional Notes:
It seems as though the transmission is failing. I read somewhere that 2016 Dodge Grand Caravans have been recalled for transmission issues. I'd like for my VIN be added to that recall list.
Mfg Campaign: 11666902
Recall Date: Jun 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while diving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were made at the consumer's expense; however, the failure persisted. The vehicle was taken to a local independent mechanic, where the driveshaft was replaced. The vehicle was repaired; however, approximately 3 months later the failure reoccurred. The vehicle was taken to another local independent mechanic for a second opinion where the transmission, control arms, and driveshaft were replaced twice; however, the failure persisted. In addition, the contact stated that while in reverse there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while diving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were made at the consumer's expense; however, the failure persisted. The vehicle was taken to a local independent mechanic, where the driveshaft was replaced. The vehicle was repaired; however, approximately 3 months later the failure reoccurred. The vehicle was taken to another local independent mechanic for a second opinion where the transmission, control arms, and driveshaft were replaced twice; however, the failure persisted. In addition, the contact stated that while in reverse there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while diving at an undisclosed speed, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. An unknown warning light was illuminated. The vehicle was taken to a local dealer where unknown repairs were made at the consumer's expense; however, the failure persisted. The vehicle was taken to a local independent mechanic, where the driveshaft was replaced. The vehicle was repaired; however, approximately 3 months later the failure reoccurred. The vehicle was taken to another local independent mechanic for a second opinion where the transmission, control arms, and driveshaft were replaced twice; however, the failure persisted. In addition, the contact stated that while in reverse there was an abnormal sound coming from the transmission. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Mfg Campaign: 11666023
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Corrective Action:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Additional Notes:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Mfg Campaign: 11665496
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Corrective Action:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Additional Notes:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Mfg Campaign: 11665496
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Corrective Action:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Additional Notes:
My wife was stopped at a drive through window in DRIVE when the engine stalled. It wouldn’t crank over and needed to be pushed out of the way and towed. The TIPM failed and needed to be replaced. The repair was done at a Chrysler dealer and they took the faulty part after repair. Safety was at risk because if this had happened in the middle of the road it could have caused an accident. My wife was lucky it happened at the drive through. Vehicle not inspected by police or insurance. No warning lights or other symptoms, just engine stalled
Mfg Campaign: 11665496
Recall Date: Jun 7, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission no longer has reverse
Corrective Action:
Transmission no longer has reverse
Additional Notes:
Transmission no longer has reverse
Mfg Campaign: 11664963
Recall Date: Jun 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Right side passenger sliding door makes a loud buzzing noise when it locks.
Corrective Action:
Right side passenger sliding door makes a loud buzzing noise when it locks.
Additional Notes:
Right side passenger sliding door makes a loud buzzing noise when it locks.
Mfg Campaign: 11662239
Recall Date: May 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact became aware there was oil leaking from the front end of the vehicle near the engine compartment. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,419.
Corrective Action:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact became aware there was oil leaking from the front end of the vehicle near the engine compartment. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,419.
Additional Notes:
The contact owns a 2016 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle stalled, and the vehicle failed to shift into gear properly. There was no warning light illuminated. The contact became aware there was oil leaking from the front end of the vehicle near the engine compartment. The vehicle was towed to the residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 225,419.
Mfg Campaign: 11661897
Recall Date: May 19, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury