DODGE GRAND CARAVAN 2018

Complete listing of complaints and recalls for this vehicle

325
Complaints
4
Recalls

Complaints & Recalls

325 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Vantage Mobility International, Llc
NHTSA Campaign: 20V278000 SAFETY RECALL
122 Vehicles Affected
Recall Date: May 15, 2020
Safety Issue:

Vantage Mobility International, LLC (Vantage) is recalling certain Vantage-modified 2016-2019 Dodge Grand Caravan vehicles. The fuel pump gasket may deteriorate, allowing fuel to leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Vantage will notify owners, and will provide parts and reimbursement to owners for repair facilities to replace the fuel tank gasket, free of charge. The recall began May 19, 2020. Owners may contact Vantage customer service at 1-800-488-9082.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Notice Date: May 19, 2020
Recall Date: May 15, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V523000 SAFETY RECALL
154.3K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: U86
Notice Date: Aug 29, 2018
Recall Date: Aug 9, 2018

Consumer Complaints

325 Complaints
Chrysler (fca Us, Llc)
Campaign: 11132682 Other
1 Vehicles Affected
Oct 1, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.

Corrective Action:

THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.

Additional Notes:

THE SLIDING PASSANGER DOOR CLOSED ON MY CHILD'S HAND. THE DOOR DID RE-OPEN BUT NOT IMMEDIATELY. IT ENDED UP CAUSING A BREAK IN HER HAND.

Manufacturer: DODGE
Mfg Campaign: 11132682
Notice Date: Oct 1, 2018
Recall Date: Oct 1, 2018
Chrysler (fca Us, Llc)
Campaign: 11111620 Other
1 Vehicles Affected
Jul 19, 2018
Defect Description:

SEATS

Potential Consequences:

2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR

Corrective Action:

2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR

Additional Notes:

2018 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE PASSENGER SEAT WHICH RESULTED IN INJURY TO PASSENGER. *LD THE CONSUMER STATED THE WHILE ATTEMPTING TO ADJUST THE SEAT TO AN UPRIGHT POSITION IT SLAMMED FORWARD AGAINST THE BACK OF THE HEAD. THIS CAUSED AND INJURY TO THE HEAD AND JAW. THE CONSUMER DID NOT SEEK MEDICAL ATTENTION. *JS *TT *BF *TR

Manufacturer: DODGE
Mfg Campaign: 11111620
Notice Date: Jul 19, 2018
Recall Date: Jul 19, 2018
Chrysler (fca Us, Llc)
Campaign: 11111749 Other
Jul 16, 2018
Defect Description:

STRUCTURE:BODY

Potential Consequences:

HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.

Corrective Action:

HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.

Additional Notes:

HAVE HAD THE BRAND NEW VAN FOR ONLY 2 WEEKS AND LIFTGATE (BACK HATCH) ON VAN DOES NOT OPEN. I HAVE A BASE MODEL SO I HAVE TO OPEN IT MANUALLY...TRIED EVERYTHING ...NOTHING WILL OPEN IT. TAKING IT TO DEALERSHIP THIS WEEKEND. HOPEFULLY THEY CAN'T OPEN IT.

Manufacturer: DODGE
Mfg Campaign: 11111749
Notice Date: Jul 16, 2018
Recall Date: Jul 16, 2018
Chrysler (fca Us, Llc)
Campaign: 11100770 Other
Jun 10, 2018
Defect Description:

TRACTION CONTROL SYSTEM

Potential Consequences:

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

Corrective Action:

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

Additional Notes:

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

Manufacturer: DODGE
Mfg Campaign: 11100770
Notice Date: Jun 10, 2018
Recall Date: Jun 10, 2018
Chrysler (fca Us, Llc)
Campaign: 11100770 Other
Jun 10, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

Corrective Action:

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

Additional Notes:

WHEELS SPIN DURING ACCELERATION, POOR TRACTION ON ROAD. RENTAL CAR FROM PORTLAND, OREGON AIRPORT FROM THE ENTERPRISE. DON'T KNOW THE VIN. PERHAPS AN ISSUE WITH ALL DODGE GRAND CARAVANS. *TR

Manufacturer: DODGE
Mfg Campaign: 11100770
Notice Date: Jun 10, 2018
Recall Date: Jun 10, 2018

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