Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Alfa Romeo Tonale and Dodge Hornet vehicles. The display module may not show the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 13C, 38C
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Dodge Hornet and Alfa Romeo Tonale vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28B
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Dodge Hornet and Alfa Romeo Tonale Plug-In Hybrid vehicles. The pedestrian alert siren may be missing or disconnected and fail to alert pedestrians when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B5A
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Alfa Romeo Tonale and 2023-2024 Dodge Hornet plug-in hybrid electric vehicles. The 12-volt battery positive cable and/or high voltage connector cable may not be tightened properly, which can overheat the electrical connections and result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 98A
Recall Date: Sep 7, 2023
Consumer Complaints
40 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle loses all power and will not restart Displays driver mode not available Displays numerous systems not working and drains battery. This has happens two times The first was June 14th mileage 13080, second July 17th mileage 14300 (Estimate). On June 22nd thru 24th after starting vehicle parking brake was on without being activated. Vehicle is a safety issue
Corrective Action:
Vehicle loses all power and will not restart Displays driver mode not available Displays numerous systems not working and drains battery. This has happens two times The first was June 14th mileage 13080, second July 17th mileage 14300 (Estimate). On June 22nd thru 24th after starting vehicle parking brake was on without being activated. Vehicle is a safety issue
Additional Notes:
Vehicle loses all power and will not restart Displays driver mode not available Displays numerous systems not working and drains battery. This has happens two times The first was June 14th mileage 13080, second July 17th mileage 14300 (Estimate). On June 22nd thru 24th after starting vehicle parking brake was on without being activated. Vehicle is a safety issue
Mfg Campaign: 11677036
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Corrective Action:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Additional Notes:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Mfg Campaign: 11673222
Recall Date: Jul 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Corrective Action:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Additional Notes:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Mfg Campaign: 11673222
Recall Date: Jul 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Corrective Action:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Additional Notes:
Notified dealer roughly 9/27/23 of issues with dodge hornet . The car went into reverse instead of forward causing significant damage to another car we own . Dodge pulled the black box and gave findings that they weren’t liable however here we are in 2025 an issues we complained about are in recall without a remedy to fix .
Mfg Campaign: 11673222
Recall Date: Jul 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
Corrective Action:
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
Additional Notes:
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
Mfg Campaign: 11665960
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
Corrective Action:
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
Additional Notes:
I brought this Vehicle from Carvana but it has a recall and I see there are no available parts. This is major issue for the vehicle; would like some assistance on how to receive the parts as soon as possible to get it fixed.
Mfg Campaign: 11665960
Recall Date: Jun 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the U-connect screen that displays the image at the rear of the vehicle with the back over prevention camera with the message stating "Camera System Unavailable" displayed on a blue screen. The mileage on the instrument panel was blinking consistently. The vehicle was taken to the dealer who stated that the blinking on the instrument panel was caused by the back-over prevention camera failure. The overhead wiring harness was replaced; however, the failure persisted. The dealer stated there was a possible module that may be released to repair the vehicle. The dealer confirmed there was no fix for the recall. The manufacturer was made aware of the issue and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the U-connect screen that displays the image at the rear of the vehicle with the back over prevention camera with the message stating "Camera System Unavailable" displayed on a blue screen. The mileage on the instrument panel was blinking consistently. The vehicle was taken to the dealer who stated that the blinking on the instrument panel was caused by the back-over prevention camera failure. The overhead wiring harness was replaced; however, the failure persisted. The dealer stated there was a possible module that may be released to repair the vehicle. The dealer confirmed there was no fix for the recall. The manufacturer was made aware of the issue and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 25V246000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the U-connect screen that displays the image at the rear of the vehicle with the back over prevention camera with the message stating "Camera System Unavailable" displayed on a blue screen. The mileage on the instrument panel was blinking consistently. The vehicle was taken to the dealer who stated that the blinking on the instrument panel was caused by the back-over prevention camera failure. The overhead wiring harness was replaced; however, the failure persisted. The dealer stated there was a possible module that may be released to repair the vehicle. The dealer confirmed there was no fix for the recall. The manufacturer was made aware of the issue and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Mfg Campaign: 11656536
Recall Date: Apr 24, 2025
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
In cold weather, the driver’s door is either not closing and latching, or it appears like it has closed and then the door flies open while you’re driving. This is dangerous and distracting when it happens (holding the door physically shut while driving at the same time). The dealer tried aligning the door hardware but it hasn’t made a difference. I did make a video of the issue and I believe the dealer was able to reproduce the problem, at the time. I have another appointment booked with the dealer for the same issue. It’s possible the door handle itself is defective, and I’ve read about other owners with the same problem. It only happens in cold weather. When it happens several warning messages (disabling other safety systems) are also displayed on the dashboard, many of which are not related to the door (but probably triggered by it being open).
Corrective Action:
In cold weather, the driver’s door is either not closing and latching, or it appears like it has closed and then the door flies open while you’re driving. This is dangerous and distracting when it happens (holding the door physically shut while driving at the same time). The dealer tried aligning the door hardware but it hasn’t made a difference. I did make a video of the issue and I believe the dealer was able to reproduce the problem, at the time. I have another appointment booked with the dealer for the same issue. It’s possible the door handle itself is defective, and I’ve read about other owners with the same problem. It only happens in cold weather. When it happens several warning messages (disabling other safety systems) are also displayed on the dashboard, many of which are not related to the door (but probably triggered by it being open).
Additional Notes:
In cold weather, the driver’s door is either not closing and latching, or it appears like it has closed and then the door flies open while you’re driving. This is dangerous and distracting when it happens (holding the door physically shut while driving at the same time). The dealer tried aligning the door hardware but it hasn’t made a difference. I did make a video of the issue and I believe the dealer was able to reproduce the problem, at the time. I have another appointment booked with the dealer for the same issue. It’s possible the door handle itself is defective, and I’ve read about other owners with the same problem. It only happens in cold weather. When it happens several warning messages (disabling other safety systems) are also displayed on the dashboard, many of which are not related to the door (but probably triggered by it being open).
Mfg Campaign: 11653068
Recall Date: Apr 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.
Corrective Action:
While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.
Additional Notes:
While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.
Mfg Campaign: 11649630
Recall Date: Mar 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.
Corrective Action:
While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.
Additional Notes:
While driving in left lane of one way road at 46 mph with adaptive cruise and lane sense active, the cruise control switched off and lane assist veered left off the road, locking the steering wheel to the left. I was unable to correct steering until after the car had come to a complete stop. I hit a sign in the median due to the lane departure.
Mfg Campaign: 11649630
Recall Date: Mar 20, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Drivers door would not latch or lock. Tried 30 different ways to get the door to latch closed by electronically and manually locking and unlocking the door plus opening and closing it. Had to drive home holding the door shut. Issue appears to be cold weather related.
Corrective Action:
Drivers door would not latch or lock. Tried 30 different ways to get the door to latch closed by electronically and manually locking and unlocking the door plus opening and closing it. Had to drive home holding the door shut. Issue appears to be cold weather related.
Additional Notes:
Drivers door would not latch or lock. Tried 30 different ways to get the door to latch closed by electronically and manually locking and unlocking the door plus opening and closing it. Had to drive home holding the door shut. Issue appears to be cold weather related.
Mfg Campaign: 11643113
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Corrective Action:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Additional Notes:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Mfg Campaign: 11640094
Recall Date: Feb 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Corrective Action:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Additional Notes:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Mfg Campaign: 11640094
Recall Date: Feb 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Corrective Action:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Additional Notes:
The cruze control shuts it's self off It said "ACC temporarily blocked, service required" this is very dangerous. The headlights don't project in the correct direction to have proper visibility. All the system error lights come on for no reason, seems like something is aways wrong according to the dash lights.
Mfg Campaign: 11640094
Recall Date: Feb 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Steering wheel makes a loud cranking/screeching noise when driving for long periods. You can also hear a knocking sound coming from the steering wheel. Have found several complaints of this issue amongst several online groups and forums
Corrective Action:
Steering wheel makes a loud cranking/screeching noise when driving for long periods. You can also hear a knocking sound coming from the steering wheel. Have found several complaints of this issue amongst several online groups and forums
Additional Notes:
Steering wheel makes a loud cranking/screeching noise when driving for long periods. You can also hear a knocking sound coming from the steering wheel. Have found several complaints of this issue amongst several online groups and forums
Mfg Campaign: 11606126
Recall Date: Aug 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2023 Dodge Hornet. The contact stated that while the vehicle was parked, the passenger extended the rear passenger’s side seat belt and the seat belt failed to retract. The vehicle was taken to a dealer where it was diagnosed that the rear driver’s side seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2023 Dodge Hornet. The contact stated that while the vehicle was parked, the passenger extended the rear passenger’s side seat belt and the seat belt failed to retract. The vehicle was taken to a dealer where it was diagnosed that the rear driver’s side seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2023 Dodge Hornet. The contact stated that while the vehicle was parked, the passenger extended the rear passenger’s side seat belt and the seat belt failed to retract. The vehicle was taken to a dealer where it was diagnosed that the rear driver’s side seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
Mfg Campaign: 11586161
Recall Date: Apr 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Corrective Action:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Additional Notes:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Mfg Campaign: 11583158
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Corrective Action:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Additional Notes:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Mfg Campaign: 11583158
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Corrective Action:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Additional Notes:
Adaptive cruise control does not work usually gives warning signals when it does activate only goes for a short time then says camera is blocked and other issues. Brought into dealer they said that it is a known issue that Benny people are having and there is no solution yet.
Mfg Campaign: 11583158
Recall Date: Apr 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
All warning lights continue to go on randomly while vehicle is in motion. Brake and decelerate for nothing On the open highway.
Corrective Action:
All warning lights continue to go on randomly while vehicle is in motion. Brake and decelerate for nothing On the open highway.
Additional Notes:
All warning lights continue to go on randomly while vehicle is in motion. Brake and decelerate for nothing On the open highway.
Mfg Campaign: 11580557
Recall Date: Apr 1, 2024
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