Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Alfa Romeo Tonale and Dodge Hornet vehicles. The display module may not show the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 13C, 38C
Recall Date: Apr 15, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Dodge Hornet and Alfa Romeo Tonale vehicles. The brake pedal may collapse and cause a loss of brake function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: B7B
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2024 Dodge Hornet and Alfa Romeo Tonale vehicles. The manufacturer label is missing the tire rim and tire size information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 32B
Recall Date: Mar 19, 2024
Chrysler (fca Us, Llc) (stellantis)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Dodge Hornet and Alfa Romeo Tonale vehicles. The maximum vehicle capacity weight value on the tire placard label is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 28B
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Dodge Hornet and Alfa Romeo Tonale Plug-In Hybrid vehicles. The pedestrian alert siren may be missing or disconnected and fail to alert pedestrians when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: B5A
Recall Date: Oct 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2023-2024 Alfa Romeo Tonale and 2023-2024 Dodge Hornet plug-in hybrid electric vehicles. The 12-volt battery positive cable and/or high voltage connector cable may not be tightened properly, which can overheat the electrical connections and result in a fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 98A
Recall Date: Sep 7, 2023
Consumer Complaints
40 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was in the middle of an Intersection. And the completely shut off!! The dash light came on but would not start back up.
Corrective Action:
I was in the middle of an Intersection. And the completely shut off!! The dash light came on but would not start back up.
Additional Notes:
I was in the middle of an Intersection. And the completely shut off!! The dash light came on but would not start back up.
Mfg Campaign: 11632305
Recall Date: Dec 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.
Corrective Action:
4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.
Additional Notes:
4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.
Mfg Campaign: 11627112
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.
Corrective Action:
4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.
Additional Notes:
4,805 miles, vehicle was completely dead. Got it jumped and now the dash is lit up like a Christmas tree. All sensors need serviced.
Mfg Campaign: 11627112
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At 3,700 miles, check engine light came on; went to the dealership; diagnosed as Auxiliary Waterpump; Waterpump was leaking coolant. Vehicle sat at the dealership from Oct 1 until Nov 1 2024. Vehicle is still losing coolant. Taking to a different dealership tomorrow.
Corrective Action:
At 3,700 miles, check engine light came on; went to the dealership; diagnosed as Auxiliary Waterpump; Waterpump was leaking coolant. Vehicle sat at the dealership from Oct 1 until Nov 1 2024. Vehicle is still losing coolant. Taking to a different dealership tomorrow.
Additional Notes:
At 3,700 miles, check engine light came on; went to the dealership; diagnosed as Auxiliary Waterpump; Waterpump was leaking coolant. Vehicle sat at the dealership from Oct 1 until Nov 1 2024. Vehicle is still losing coolant. Taking to a different dealership tomorrow.
Mfg Campaign: 11627114
Recall Date: Nov 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 24V752000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts would not be available until January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 24V752000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts would not be available until January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2024 Dodge Hornet. The contact received notification of NHTSA Campaign Number: 24V752000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts would not be available until January 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11621793
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
my dodge Hornet is involved in this recall. The area that the bolt is to be place to satisfy the recall looks like a bolt should have been placed there and it was left out!!! According to the service bulletin there is NO drilling required to add this solution. I feel that this situation should looked into further.
Corrective Action:
my dodge Hornet is involved in this recall. The area that the bolt is to be place to satisfy the recall looks like a bolt should have been placed there and it was left out!!! According to the service bulletin there is NO drilling required to add this solution. I feel that this situation should looked into further.
Additional Notes:
my dodge Hornet is involved in this recall. The area that the bolt is to be place to satisfy the recall looks like a bolt should have been placed there and it was left out!!! According to the service bulletin there is NO drilling required to add this solution. I feel that this situation should looked into further.
Mfg Campaign: 11621447
Recall Date: Oct 23, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I contacted my dealer to have the brake recall corrected as the Mopar site indicated the repair parts were available. I scheduled an appointment and the vehicle was taken into the shop this morning. However, the dealer advised that the repair couldn”t be completed as the parts wouldn’t be available from Mopar until January 2025. I’m concerned about the safety of this vehicle if the brake mechanism should fail while driving, especially at highway speeds. I’ve already had 2 electrical issues with the batteries that have caused the vehicle to become nonresponsive while parked. I’m unable to trade out of the vehicle as the dealer is saying there’s a substantial amount of negative equity due to the poor sales of the model for Dodge.
Corrective Action:
I contacted my dealer to have the brake recall corrected as the Mopar site indicated the repair parts were available. I scheduled an appointment and the vehicle was taken into the shop this morning. However, the dealer advised that the repair couldn”t be completed as the parts wouldn’t be available from Mopar until January 2025. I’m concerned about the safety of this vehicle if the brake mechanism should fail while driving, especially at highway speeds. I’ve already had 2 electrical issues with the batteries that have caused the vehicle to become nonresponsive while parked. I’m unable to trade out of the vehicle as the dealer is saying there’s a substantial amount of negative equity due to the poor sales of the model for Dodge.
Additional Notes:
I contacted my dealer to have the brake recall corrected as the Mopar site indicated the repair parts were available. I scheduled an appointment and the vehicle was taken into the shop this morning. However, the dealer advised that the repair couldn”t be completed as the parts wouldn’t be available from Mopar until January 2025. I’m concerned about the safety of this vehicle if the brake mechanism should fail while driving, especially at highway speeds. I’ve already had 2 electrical issues with the batteries that have caused the vehicle to become nonresponsive while parked. I’m unable to trade out of the vehicle as the dealer is saying there’s a substantial amount of negative equity due to the poor sales of the model for Dodge.
Mfg Campaign: 11620829
Recall Date: Oct 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There is a recall on the breaks and parts will not be available until January.
Corrective Action:
There is a recall on the breaks and parts will not be available until January.
Additional Notes:
There is a recall on the breaks and parts will not be available until January.
Mfg Campaign: 11620725
Recall Date: Oct 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Nothing on my personal vehicle has failed yet, but the fact that Stellantis has this recall issue with the Hornets and there is no immediate fix nor will they provide a loaner vehicle is absurd and unacceptable. The safety of many is put at risk by the brakes having the potential to fail. This issue could seriously injure or even kill people.
Corrective Action:
Nothing on my personal vehicle has failed yet, but the fact that Stellantis has this recall issue with the Hornets and there is no immediate fix nor will they provide a loaner vehicle is absurd and unacceptable. The safety of many is put at risk by the brakes having the potential to fail. This issue could seriously injure or even kill people.
Additional Notes:
Nothing on my personal vehicle has failed yet, but the fact that Stellantis has this recall issue with the Hornets and there is no immediate fix nor will they provide a loaner vehicle is absurd and unacceptable. The safety of many is put at risk by the brakes having the potential to fail. This issue could seriously injure or even kill people.
Mfg Campaign: 11618824
Recall Date: Oct 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588384
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588384
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Just purchased a 2024 Dodge Hornet for my daughter on [XXX] She was involved in an accident on [XXX]. Cause of the accident was brake failure - as a result of said failure, she stuck a fuel truck going 45 mph on a highway offramp. Airbags did not deploy, seat belt did not lock. Why did this happen on a brand-new vehicle with under 500 miles on it. A witness, who was travelling behind my daughter at the time, corroborated that the Dodge Hornet's brake lights were illuminated/functioning right up to impact with the fuel truck. There were also no skid marks from the tires leading up to the collision. Very frustrated and disappointed that my 21-year-old daughter was subjected to a faulty 53k vehicle, and hope that other families do not experience the same, or worse results when purchasing a similar vehicle for their children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588384
Recall Date: May 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, the power steering control locked up making the vehicle difficult to steer. Immediately after, all warning lights turned on including the check engine light, ABS, and others.
Corrective Action:
While driving, the power steering control locked up making the vehicle difficult to steer. Immediately after, all warning lights turned on including the check engine light, ABS, and others.
Additional Notes:
While driving, the power steering control locked up making the vehicle difficult to steer. Immediately after, all warning lights turned on including the check engine light, ABS, and others.
Mfg Campaign: 11586237
Recall Date: Apr 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Corrective Action:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Additional Notes:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Mfg Campaign: 11584317
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Corrective Action:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Additional Notes:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Mfg Campaign: 11584317
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Corrective Action:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Additional Notes:
We Purchased the Dodge Hornet GT on 04/17/2024 drove it home and parked it. My Husband tried to drive it on 04/18/2024 and the steering failed and the dash board lit up with: Service Power steering, Drive mode unavailable, Park sense disabled, Service Engine, Auto Dim High Beams unavailable, Service forward collision Warning and ESC Hill Start Assist with warning lights/Icons on the left side of the dash board. I Phoned Suburban Chrylser, Dodge, Jeep, Ram of Troy, where the vehicle was purchased, and they picked it up and loaned me a vehicle because they said, "Do not drive it". I was informed early the next morning that it was repaired and ready for pick up which I did about 10:30 a.m. on 04/19/2024. We got in the vehicle on 04/20/2024 and upon start some of the same lights flashed across the right side of the dash board, briefly, and then disappeared. No warning lights/icons remained like before. We waited then Drove out to visit our son, about 30 minutes away. After an hour and half visit we drove home at which time the "Service Power steering" flashed on the right side of the dash board and the vehicle lost steering while traveling 70 miles an hour the the expressway. This was brief and terrifying! There were no further instances for the next 15 minutes until right at the moment that we were trying to pull into our driveway and every single issue that popped up before popped up again, with the warning lights/icons on the left side of the dash board, losing the rear camera as well. I managed to park it and spent hours searching information about this issue and there are several complaints on line regarding, it seems, this exact issue. The car IS NOT SAFE TO DRIVE! It has 117 miles on it. If they do manage to fix it I don't know if I will ever feel safe in it unless they can prove, beyond a shadow of a doubt, that I am not in danger. We waited four months and paid $12,000.00 down for a car we CAN NOT use. I have photo's of the dashboard too.
Mfg Campaign: 11584317
Recall Date: Apr 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2024 Dodge Hornet. The contact stated that while driving at an undisclosed speed, he observed brown smoke emanating from the vent in the interior of the vehicle, prompting him to pull to the shoulder of the roadway. After which, upon exiting the vehicle, he observed smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. No warning lights were illuminated. Local emergency services arrived and were able to extinguish the flames. A fire report was filed. A police report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V623000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 1,600.
Corrective Action:
The contact owned a 2024 Dodge Hornet. The contact stated that while driving at an undisclosed speed, he observed brown smoke emanating from the vent in the interior of the vehicle, prompting him to pull to the shoulder of the roadway. After which, upon exiting the vehicle, he observed smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. No warning lights were illuminated. Local emergency services arrived and were able to extinguish the flames. A fire report was filed. A police report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V623000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 1,600.
Additional Notes:
The contact owned a 2024 Dodge Hornet. The contact stated that while driving at an undisclosed speed, he observed brown smoke emanating from the vent in the interior of the vehicle, prompting him to pull to the shoulder of the roadway. After which, upon exiting the vehicle, he observed smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. No warning lights were illuminated. Local emergency services arrived and were able to extinguish the flames. A fire report was filed. A police report was filed, with no injuries reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V623000 (Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 1,600.
Mfg Campaign: 11584146
Recall Date: Apr 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car operates as if the start stop function is on when it has been turned off. The car idles erratically it launches when driving. The car pulls back while driving and putters. I have been scared to drive the car due to the way it erratically drives. The check engine light has come on twice. The coolant hose repaired, and now engine needs replacing due to piston, pin scoring cylinder walls, and spark plugs fouled. On both occasions, there was no oil found on inspection on the dipstick. No engine overheat warning, no low oil fuel or need for oil light ever comes on. Only indicator was initially performance how hot the car stayed afterwards the smells and the black soot coming out the back tail pipe before the engine light pops on while driving . I felt I was going to break down while driving. And this was after taking it out of the shop after two weeks. It was out of oil again. I happen to check it because I was scared and sure enough no oil. I have taken it back to the shop and I’ve been told now it needs a new engine. I could not make it to the break-in period of 7500 miles to perform an oil consumption test. But it is obvious the car was defective with a bad engine as can happen what I want now is a new car and a buyback from Dodge.
Corrective Action:
The car operates as if the start stop function is on when it has been turned off. The car idles erratically it launches when driving. The car pulls back while driving and putters. I have been scared to drive the car due to the way it erratically drives. The check engine light has come on twice. The coolant hose repaired, and now engine needs replacing due to piston, pin scoring cylinder walls, and spark plugs fouled. On both occasions, there was no oil found on inspection on the dipstick. No engine overheat warning, no low oil fuel or need for oil light ever comes on. Only indicator was initially performance how hot the car stayed afterwards the smells and the black soot coming out the back tail pipe before the engine light pops on while driving . I felt I was going to break down while driving. And this was after taking it out of the shop after two weeks. It was out of oil again. I happen to check it because I was scared and sure enough no oil. I have taken it back to the shop and I’ve been told now it needs a new engine. I could not make it to the break-in period of 7500 miles to perform an oil consumption test. But it is obvious the car was defective with a bad engine as can happen what I want now is a new car and a buyback from Dodge.
Additional Notes:
The car operates as if the start stop function is on when it has been turned off. The car idles erratically it launches when driving. The car pulls back while driving and putters. I have been scared to drive the car due to the way it erratically drives. The check engine light has come on twice. The coolant hose repaired, and now engine needs replacing due to piston, pin scoring cylinder walls, and spark plugs fouled. On both occasions, there was no oil found on inspection on the dipstick. No engine overheat warning, no low oil fuel or need for oil light ever comes on. Only indicator was initially performance how hot the car stayed afterwards the smells and the black soot coming out the back tail pipe before the engine light pops on while driving . I felt I was going to break down while driving. And this was after taking it out of the shop after two weeks. It was out of oil again. I happen to check it because I was scared and sure enough no oil. I have taken it back to the shop and I’ve been told now it needs a new engine. I could not make it to the break-in period of 7500 miles to perform an oil consumption test. But it is obvious the car was defective with a bad engine as can happen what I want now is a new car and a buyback from Dodge.
Mfg Campaign: 11582756
Recall Date: Apr 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was ‘serviced’ after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven’t had it for a month yet.
Corrective Action:
Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was ‘serviced’ after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven’t had it for a month yet.
Additional Notes:
Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was ‘serviced’ after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven’t had it for a month yet.
Mfg Campaign: 11569610
Recall Date: Feb 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was ‘serviced’ after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven’t had it for a month yet.
Corrective Action:
Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was ‘serviced’ after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven’t had it for a month yet.
Additional Notes:
Battery died twice on 2 separate occasions since the day car was received on 1/17. Car was ‘serviced’ after the first time battery died, but this morning I could not get it to turn on again. This car has been giving me nothing but issues and I haven’t had it for a month yet.
Mfg Campaign: 11569610
Recall Date: Feb 2, 2024
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