Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Mfg Campaign: 11321769
Recall Date: Apr 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE TO NEUTRAL. ADDITIONALLY, THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. THE CHECK ENGINE AND FUEL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WESTGATE CHRYSLER DODGE RAM (6421 OLD WESTGATE RD, RALEIGH, NC 27617, (919) 263-3062) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Mfg Campaign: 11321769
Recall Date: Apr 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE VEHICLE CRASHED INTO THE POST HOLDING THE HANDICAP SIGN FOR THE PARKING SPACE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE FAULTY, HOWEVER, THEY WERE NOT ABLE TO IDENTIFY THE EXACT CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE VEHICLE CRASHED INTO THE POST HOLDING THE HANDICAP SIGN FOR THE PARKING SPACE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE FAULTY, HOWEVER, THEY WERE NOT ABLE TO IDENTIFY THE EXACT CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PULLING INTO A PARKING SPACE THE CONTACT ATTEMPTED TO PRESS THE BRAKE PEDAL HOWEVER, THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THE VEHICLE CRASHED INTO THE POST HOLDING THE HANDICAP SIGN FOR THE PARKING SPACE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NO INJURIES AND NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE BRAKES WERE FAULTY, HOWEVER, THEY WERE NOT ABLE TO IDENTIFY THE EXACT CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11321312
Recall Date: Apr 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Corrective Action:
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Additional Notes:
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Mfg Campaign: 11321133
Recall Date: Apr 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Corrective Action:
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Additional Notes:
WHILE DRIVING THE DRIVER'S SEAT BELT KEEPS COMING OFF. THE A/C KEEPS TURNING ON RANDOMLY WHEN I TURN IT OFF. *TR
Mfg Campaign: 11321133
Recall Date: Apr 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN YOU ARE DRIVING THE VEHICLE IT STARTS TO CHANGE GEARS VERY VIOLENTLY. EVENTUALLY NOT TOO LONG AFTER THAT THE CAR DINGS, THE CHECK ENGINE LIGHT COMES ON THE CAR SHUTS ITSELF OFF AND HOPEFULLY IF YOU ARE IN A SAFE AREA OF ROAD YOU CAN PULL OVER, PUT THE VEHICLE IN PARK, THEN TURN IT OFF AND ON AGAIN THEN CONTINUE. THERE IS NO TRIGGER TO IT HAPPENING, NO SPECIFIC CONDITIONS, IT CAN HAPPEN WHILE TURNING, DRIVING, ON THE FREEWAY, ON A BUSY STREET, IN A ROUND A BOUT, ( ALL OF WHICH I HAVE EXPERIENCED) IT DOESN'T MATTER. IT HAS ALSO BEEN HAPPENING SINCE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE WHICH WAS OCTOBER 2019 AND HAS BEEN HAPPENING SINCE EVEN AFTER ALL THE TRIPS TO THE SERVICE CENTER AND DAYS OUT OF WORK. LANDMARK DODGE KEEPS "FIXING IT" BUT IT CONTINUES TO CUT OFF WHILE I DRIVE AND TRANSPORT MY CHILDREN AND I IN IT.
Corrective Action:
WHEN YOU ARE DRIVING THE VEHICLE IT STARTS TO CHANGE GEARS VERY VIOLENTLY. EVENTUALLY NOT TOO LONG AFTER THAT THE CAR DINGS, THE CHECK ENGINE LIGHT COMES ON THE CAR SHUTS ITSELF OFF AND HOPEFULLY IF YOU ARE IN A SAFE AREA OF ROAD YOU CAN PULL OVER, PUT THE VEHICLE IN PARK, THEN TURN IT OFF AND ON AGAIN THEN CONTINUE. THERE IS NO TRIGGER TO IT HAPPENING, NO SPECIFIC CONDITIONS, IT CAN HAPPEN WHILE TURNING, DRIVING, ON THE FREEWAY, ON A BUSY STREET, IN A ROUND A BOUT, ( ALL OF WHICH I HAVE EXPERIENCED) IT DOESN'T MATTER. IT HAS ALSO BEEN HAPPENING SINCE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE WHICH WAS OCTOBER 2019 AND HAS BEEN HAPPENING SINCE EVEN AFTER ALL THE TRIPS TO THE SERVICE CENTER AND DAYS OUT OF WORK. LANDMARK DODGE KEEPS "FIXING IT" BUT IT CONTINUES TO CUT OFF WHILE I DRIVE AND TRANSPORT MY CHILDREN AND I IN IT.
Additional Notes:
WHEN YOU ARE DRIVING THE VEHICLE IT STARTS TO CHANGE GEARS VERY VIOLENTLY. EVENTUALLY NOT TOO LONG AFTER THAT THE CAR DINGS, THE CHECK ENGINE LIGHT COMES ON THE CAR SHUTS ITSELF OFF AND HOPEFULLY IF YOU ARE IN A SAFE AREA OF ROAD YOU CAN PULL OVER, PUT THE VEHICLE IN PARK, THEN TURN IT OFF AND ON AGAIN THEN CONTINUE. THERE IS NO TRIGGER TO IT HAPPENING, NO SPECIFIC CONDITIONS, IT CAN HAPPEN WHILE TURNING, DRIVING, ON THE FREEWAY, ON A BUSY STREET, IN A ROUND A BOUT, ( ALL OF WHICH I HAVE EXPERIENCED) IT DOESN'T MATTER. IT HAS ALSO BEEN HAPPENING SINCE ABOUT A MONTH AFTER I PURCHASED THE VEHICLE WHICH WAS OCTOBER 2019 AND HAS BEEN HAPPENING SINCE EVEN AFTER ALL THE TRIPS TO THE SERVICE CENTER AND DAYS OUT OF WORK. LANDMARK DODGE KEEPS "FIXING IT" BUT IT CONTINUES TO CUT OFF WHILE I DRIVE AND TRANSPORT MY CHILDREN AND I IN IT.
Mfg Campaign: 11319537
Recall Date: Mar 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT
Corrective Action:
WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT
Additional Notes:
WAS JUST SITTING THERE ON A TURNING LANE WHEN ALL OF SUDDEN FELT THIS WHOPPING HIT IN THE BACK OF MY HEAD THOUGHT I HAD GOTTEN REAR ENDED PUT WAS NOT HIT NOTICED THEN THAT THE HEADREST HAD DEPLOYED CAUSING DIZZINESS AND BLACKOUT
Mfg Campaign: 11319164
Recall Date: Mar 24, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING AND MY CAR SUDDENLY WOULDNT SHIFT GEARS. RECENTLY BEFORE THAT MY CAR WAS IN A BODY SHOP GETTING REPAIRED DUE TO A FENDER BENDER A COUPLE MONTHS BEFORE. BUT I HAD NO WARNING OR NO WARNING LIGHT COME ON TIL THE CAR WOULD NO LONGER DRIVE. RIGHT BEFORE IT STOP DRIVING IT DID REV HIGH AND THEN JUST STOP DRIVING NEVER HAD ANY PROBLEMS BEOFEE THIS
Corrective Action:
I WAS DRIVING AND MY CAR SUDDENLY WOULDNT SHIFT GEARS. RECENTLY BEFORE THAT MY CAR WAS IN A BODY SHOP GETTING REPAIRED DUE TO A FENDER BENDER A COUPLE MONTHS BEFORE. BUT I HAD NO WARNING OR NO WARNING LIGHT COME ON TIL THE CAR WOULD NO LONGER DRIVE. RIGHT BEFORE IT STOP DRIVING IT DID REV HIGH AND THEN JUST STOP DRIVING NEVER HAD ANY PROBLEMS BEOFEE THIS
Additional Notes:
I WAS DRIVING AND MY CAR SUDDENLY WOULDNT SHIFT GEARS. RECENTLY BEFORE THAT MY CAR WAS IN A BODY SHOP GETTING REPAIRED DUE TO A FENDER BENDER A COUPLE MONTHS BEFORE. BUT I HAD NO WARNING OR NO WARNING LIGHT COME ON TIL THE CAR WOULD NO LONGER DRIVE. RIGHT BEFORE IT STOP DRIVING IT DID REV HIGH AND THEN JUST STOP DRIVING NEVER HAD ANY PROBLEMS BEOFEE THIS
Mfg Campaign: 11318871
Recall Date: Mar 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AND WHEN I LOOK ONLINE FOR ADVICE I READ ABOUT THIS BEING A COMMON PROBLEM WITH DODGE JOURNEY AND ALSO READ THAT THIS PROBLEM HAS LED TO ELECTRICAL FIRE IN SOME VEHICLES. WHY HAS THIS PROBLEM NOT BEEN FIXED AND WHATEVER PART RECALLED
Corrective Action:
DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AND WHEN I LOOK ONLINE FOR ADVICE I READ ABOUT THIS BEING A COMMON PROBLEM WITH DODGE JOURNEY AND ALSO READ THAT THIS PROBLEM HAS LED TO ELECTRICAL FIRE IN SOME VEHICLES. WHY HAS THIS PROBLEM NOT BEEN FIXED AND WHATEVER PART RECALLED
Additional Notes:
DRIVERS SIDE WINDOW SWITCH WOULD NOT WORK EVERY ONCE IN A WHILE. THEN STARTED MAKING CLICKING NOISE AND NOT WORKING. WILL NOT CONTROL ANY WINDOWS AND NO WINDOWS WILL GO UP OR DOWN. I HAVE SPENT ALOT OF MONEY REPLACING PARTS AND NOTHING IS FIXING THE PROBLEM AND WHEN I LOOK ONLINE FOR ADVICE I READ ABOUT THIS BEING A COMMON PROBLEM WITH DODGE JOURNEY AND ALSO READ THAT THIS PROBLEM HAS LED TO ELECTRICAL FIRE IN SOME VEHICLES. WHY HAS THIS PROBLEM NOT BEEN FIXED AND WHATEVER PART RECALLED
Mfg Campaign: 11317454
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Corrective Action:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Additional Notes:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Mfg Campaign: 11311697
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Corrective Action:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Additional Notes:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Mfg Campaign: 11311697
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Corrective Action:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Additional Notes:
THIS HAS BEEN HAPPENING FOR ABOUT A MONTH NOW. WHILE DRIVING MY DASH BOARD LIGHTS GO ON THEN OFF,MY RADIO WILL TURN UP BY ITSELF, MY HEAT/ AC WONT COME ON. I WILL HAVE TO SHUT MY CAR OFF AND THEN BACK ON.FOR IT TO WORK. AND IT MAKES MY CAR TO JERK AND NOW TODAY.FEB.26 2020. MY WIPERS GO OUT AS WELL ON THE HIGHWAY IN A DOWN POUR. AGAIN I HAD TO PULL OVER TURN MY CAR OFF WAIT ABOUT 5 MINS AND THEN START MY CAR AGAIN. I HAD TO DO THIS ABOUT 5 TIME DURING MY HOUR 1/2 DRIVE.
Mfg Campaign: 11311697
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR STARTED SHAKING STOPPED ABRUPTLY THE MIDDLE OF THE ROAD AND I WAS ALMOST REAR ENDED. I FOUND OUT THAT THE PROBLEM WAS A 'CRANK SENSOR' I HAVE SINCE HAD IT REPAIRED BUT WANTED TO REPORT HOW DANGEROUS THIS IS. I DID SOME RESEARCH AND FOUND THAT THE SAME MAKE A YEAR HAD BEEN RECALLED DUE TO THIS ISSUE AND I WAS WONDERING WHY MY VIN # WAS NOT. CAN YOU HELP ME SO THAT THIS ISSUE WON'T HAPPEN AGAIN AND A REIMBURSEMENT HAD WELL,
Corrective Action:
MY CAR STARTED SHAKING STOPPED ABRUPTLY THE MIDDLE OF THE ROAD AND I WAS ALMOST REAR ENDED. I FOUND OUT THAT THE PROBLEM WAS A 'CRANK SENSOR' I HAVE SINCE HAD IT REPAIRED BUT WANTED TO REPORT HOW DANGEROUS THIS IS. I DID SOME RESEARCH AND FOUND THAT THE SAME MAKE A YEAR HAD BEEN RECALLED DUE TO THIS ISSUE AND I WAS WONDERING WHY MY VIN # WAS NOT. CAN YOU HELP ME SO THAT THIS ISSUE WON'T HAPPEN AGAIN AND A REIMBURSEMENT HAD WELL,
Additional Notes:
MY CAR STARTED SHAKING STOPPED ABRUPTLY THE MIDDLE OF THE ROAD AND I WAS ALMOST REAR ENDED. I FOUND OUT THAT THE PROBLEM WAS A 'CRANK SENSOR' I HAVE SINCE HAD IT REPAIRED BUT WANTED TO REPORT HOW DANGEROUS THIS IS. I DID SOME RESEARCH AND FOUND THAT THE SAME MAKE A YEAR HAD BEEN RECALLED DUE TO THIS ISSUE AND I WAS WONDERING WHY MY VIN # WAS NOT. CAN YOU HELP ME SO THAT THIS ISSUE WON'T HAPPEN AGAIN AND A REIMBURSEMENT HAD WELL,
Mfg Campaign: 11310506
Recall Date: Feb 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I BROUGHT MY VEHICLE TO A MECHANIC TODAY AND FOUND THAT THE PROBLEM I AM HAVING WITH THE TRANSMISSION LOSING POWER IS IDENTICAL TO RECALL S44. WHEN I STEP ON THE GAS I OFTEN INITIALLY LOSE POWER. IT ISN'T COMING UP AS MY VIN BEING INCLUDED IN THE RECALL, BUT I BELIEVE IT SHOULD BE. I SPOKE WITH CHRYSLER RECALL AND THEY OPENED CASE# 75725905 AND I HAVE AN APPOINTMENT SET UP FOR NEXT MONDAY AT 10:30 AT KOONS DEALER IN VIRGINIA TO HAVE IT LOOKED AT. THANK YOU
Corrective Action:
I BROUGHT MY VEHICLE TO A MECHANIC TODAY AND FOUND THAT THE PROBLEM I AM HAVING WITH THE TRANSMISSION LOSING POWER IS IDENTICAL TO RECALL S44. WHEN I STEP ON THE GAS I OFTEN INITIALLY LOSE POWER. IT ISN'T COMING UP AS MY VIN BEING INCLUDED IN THE RECALL, BUT I BELIEVE IT SHOULD BE. I SPOKE WITH CHRYSLER RECALL AND THEY OPENED CASE# 75725905 AND I HAVE AN APPOINTMENT SET UP FOR NEXT MONDAY AT 10:30 AT KOONS DEALER IN VIRGINIA TO HAVE IT LOOKED AT. THANK YOU
Additional Notes:
I BROUGHT MY VEHICLE TO A MECHANIC TODAY AND FOUND THAT THE PROBLEM I AM HAVING WITH THE TRANSMISSION LOSING POWER IS IDENTICAL TO RECALL S44. WHEN I STEP ON THE GAS I OFTEN INITIALLY LOSE POWER. IT ISN'T COMING UP AS MY VIN BEING INCLUDED IN THE RECALL, BUT I BELIEVE IT SHOULD BE. I SPOKE WITH CHRYSLER RECALL AND THEY OPENED CASE# 75725905 AND I HAVE AN APPOINTMENT SET UP FOR NEXT MONDAY AT 10:30 AT KOONS DEALER IN VIRGINIA TO HAVE IT LOOKED AT. THANK YOU
Mfg Campaign: 11310595
Recall Date: Feb 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AFTER THE FAILURE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS LOW COMPRESSION ON CYLINDER NUMBER 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AFTER THE FAILURE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS LOW COMPRESSION ON CYLINDER NUMBER 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE IGNITION COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AFTER THE FAILURE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THERE WAS LOW COMPRESSION ON CYLINDER NUMBER 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mfg Campaign: 11310631
Recall Date: Feb 21, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Corrective Action:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Additional Notes:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Mfg Campaign: 11308632
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Corrective Action:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Additional Notes:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Mfg Campaign: 11308632
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Corrective Action:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Additional Notes:
THE VEHICLE IS JERKING AND THE RADIO IS CHANGING CHANNELS ON IT S OWN. THE ENGINE IS MAKING A SOUND, THAT SOUNDS LIKE IT'S ABOUT TO GIVE OUT. THE VEHICLE HAVES LESS THAN 40000 MILES ON IT. THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING STRAIGHT ON DRY PAVEMENT
Mfg Campaign: 11308632
Recall Date: Feb 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1 VERO BEACH, FL 32962) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 108,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1 VERO BEACH, FL 32962) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 108,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO VATLAND CHRYSLER DODGE JEEP RAM (855 SOUTH, US-1 VERO BEACH, FL 32962) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 108,000.
Mfg Campaign: 11307761
Recall Date: Feb 7, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN YOU TRY TO START CAR IT IS NOT CONNECTING
Corrective Action:
WHEN YOU TRY TO START CAR IT IS NOT CONNECTING
Additional Notes:
WHEN YOU TRY TO START CAR IT IS NOT CONNECTING
Mfg Campaign: 11306669
Recall Date: Feb 3, 2020
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