Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windows are not working
Corrective Action:
Windows are not working
Additional Notes:
Windows are not working
Mfg Campaign: 11607523
Recall Date: Aug 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windows are not working
Corrective Action:
Windows are not working
Additional Notes:
Windows are not working
Mfg Campaign: 11607523
Recall Date: Aug 9, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The engine stalled and overheated. The vehicle has 81k miles. The dealership said it needs a head gasket. The check engine light came on.
Corrective Action:
The engine stalled and overheated. The vehicle has 81k miles. The dealership said it needs a head gasket. The check engine light came on.
Additional Notes:
The engine stalled and overheated. The vehicle has 81k miles. The dealership said it needs a head gasket. The check engine light came on.
Mfg Campaign: 11606657
Recall Date: Aug 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591357
Recall Date: May 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
FCA US LLC PO Box 21-8004 Auburn Hills, MI 48321-8004 Mopar part #68194693AF (discontinued) VIN# 3C4PDDBG8GT[XXX] Sir or Madam, I am writing to your Company regarding the lack of availability of the ABS Control Module for my 2016 Dodge Journey. My vehicle, like those of numerous other Dodge Journey owners, has a malfunctioning ABS Control Module. Because of this malfunction, the ABS and cruise control do not work, placing me and my family in an unsafe situation. Some owners have even reported that they cannot drive their vehicles due to locked brakes resulting from this malfunction. I have tried every source in existence to find a replacement module, but I have been totally unsuccessful. Your Company's response that you are unable to maintain a complete inventory for an indefinite period of time is appalling. Several thousand Dodge Journey owners who paid tens of thousands of dollars for their vehicles deserve better support. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591357
Recall Date: May 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving my vehicle and the engine light came on with cruise control one time and abs brake lighta another time. When I got it checked by a mechanic, I was told it was clamshaft and crankshaft and that it was under a recall for my specific make and model and to take it to Dodge dealership. I did so and they ean a diagnostic test that tevealed exactly what I told them the mechanic told me and that it was not under recall and would be $2900 to fix. I argued that there is a recall for my specific make and model for the exact issue and was told to call Chrysler. I called and spoke with them and was told my vin doesn't pop up for thr recall even though my same year, make and model is having the same specific issue and that there was nothing they can do. I drive my vehicle to take my son to school and go to work as a nurse, caring for others. I was told that my vehicle may power off in the middle of driving because of the faulty sensor, potentially causing harm to myself, my loved ones and others on the road for an issue that my same make, model and year vehicle has a recall for that my vin number doesn't come up for.
Corrective Action:
I was driving my vehicle and the engine light came on with cruise control one time and abs brake lighta another time. When I got it checked by a mechanic, I was told it was clamshaft and crankshaft and that it was under a recall for my specific make and model and to take it to Dodge dealership. I did so and they ean a diagnostic test that tevealed exactly what I told them the mechanic told me and that it was not under recall and would be $2900 to fix. I argued that there is a recall for my specific make and model for the exact issue and was told to call Chrysler. I called and spoke with them and was told my vin doesn't pop up for thr recall even though my same year, make and model is having the same specific issue and that there was nothing they can do. I drive my vehicle to take my son to school and go to work as a nurse, caring for others. I was told that my vehicle may power off in the middle of driving because of the faulty sensor, potentially causing harm to myself, my loved ones and others on the road for an issue that my same make, model and year vehicle has a recall for that my vin number doesn't come up for.
Additional Notes:
I was driving my vehicle and the engine light came on with cruise control one time and abs brake lighta another time. When I got it checked by a mechanic, I was told it was clamshaft and crankshaft and that it was under a recall for my specific make and model and to take it to Dodge dealership. I did so and they ean a diagnostic test that tevealed exactly what I told them the mechanic told me and that it was not under recall and would be $2900 to fix. I argued that there is a recall for my specific make and model for the exact issue and was told to call Chrysler. I called and spoke with them and was told my vin doesn't pop up for thr recall even though my same year, make and model is having the same specific issue and that there was nothing they can do. I drive my vehicle to take my son to school and go to work as a nurse, caring for others. I was told that my vehicle may power off in the middle of driving because of the faulty sensor, potentially causing harm to myself, my loved ones and others on the road for an issue that my same make, model and year vehicle has a recall for that my vin number doesn't come up for.
Mfg Campaign: 11588338
Recall Date: May 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission pump has failed at only 98,000 miles. I was stopped at a stop light and the vehicle would no longer move. I restarted it, and it allowed me to continue driving, but once I stopped again at a stop light it wouldn’t move. This endangers me and the cars around me since the vehicle doesn’t move out of the road. We had the vehicle towed and the mechanic confirmed that it was the transmission pump. There may have been one warning sign weeks ago, but I thought it was due to water in the gas line which happens often. The warning signs were not significant to what happened with the car not moving.
Corrective Action:
Transmission pump has failed at only 98,000 miles. I was stopped at a stop light and the vehicle would no longer move. I restarted it, and it allowed me to continue driving, but once I stopped again at a stop light it wouldn’t move. This endangers me and the cars around me since the vehicle doesn’t move out of the road. We had the vehicle towed and the mechanic confirmed that it was the transmission pump. There may have been one warning sign weeks ago, but I thought it was due to water in the gas line which happens often. The warning signs were not significant to what happened with the car not moving.
Additional Notes:
Transmission pump has failed at only 98,000 miles. I was stopped at a stop light and the vehicle would no longer move. I restarted it, and it allowed me to continue driving, but once I stopped again at a stop light it wouldn’t move. This endangers me and the cars around me since the vehicle doesn’t move out of the road. We had the vehicle towed and the mechanic confirmed that it was the transmission pump. There may have been one warning sign weeks ago, but I thought it was due to water in the gas line which happens often. The warning signs were not significant to what happened with the car not moving.
Mfg Campaign: 11587601
Recall Date: May 8, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Corrective Action:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Additional Notes:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Mfg Campaign: 11585582
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Corrective Action:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Additional Notes:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Mfg Campaign: 11585582
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Corrective Action:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Additional Notes:
Vehicle started stalling repeatedly for brief moments, cruise control began to "stick" on. Vehicle does not "die" in these instances but all electrical components shut down for a very brief moment then come back on. This happens frequently and for no apparent reason associated with road/driving conditions. Cruise control also wouldn't turn off when problems started. Haven't tried to use cruise control since first instance for fear of safety.
Mfg Campaign: 11585582
Recall Date: Apr 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Car started shifting erratic
Corrective Action:
Car started shifting erratic
Additional Notes:
Car started shifting erratic
Mfg Campaign: 11582837
Recall Date: Apr 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car started shifting erratic
Corrective Action:
Car started shifting erratic
Additional Notes:
Car started shifting erratic
Mfg Campaign: 11582837
Recall Date: Apr 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months
Corrective Action:
My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months
Additional Notes:
My engine dies while I'm driving without any warning/indicators. The engine light comes on as well. The diagnostic code reads P0335. There is a recall for my make model year but my VIN isn't listed in Dodge's database. There have been multiple incidents over the past few months
Mfg Campaign: 11582764
Recall Date: Apr 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated that at start-up and and while driving at various speeds, the air bag warning light illuminated followed by a warning chime. The vehicle was taken to an independent mechanic for assistance, but the contact was referred to the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 122,128.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated that at start-up and and while driving at various speeds, the air bag warning light illuminated followed by a warning chime. The vehicle was taken to an independent mechanic for assistance, but the contact was referred to the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 122,128.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated that at start-up and and while driving at various speeds, the air bag warning light illuminated followed by a warning chime. The vehicle was taken to an independent mechanic for assistance, but the contact was referred to the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was 122,128.
Mfg Campaign: 11580870
Recall Date: Apr 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
both driver and passenger headrests popped open randomly while my car was in park
Corrective Action:
both driver and passenger headrests popped open randomly while my car was in park
Additional Notes:
both driver and passenger headrests popped open randomly while my car was in park
Mfg Campaign: 11578011
Recall Date: Mar 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577692
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My abs module has malfunctioned so I lost anti lock brakes traction control and cruise control. The dealership has no parts and don't know when they can them. I also have another vehicle from chrysler with same issue They have no idea when they will get parts and want me to pay up front before they order it. I find that wrong in so many ways. I called chrysler and they didn't give a darn. I asked if car was safe to drive and all I got was I don't know. I don't know about you but this is pure bs this should be a recall item I mean it's only the brake system. This a huge problem it's not just chrysler they all bought cheap Chinese parts and they don't work. You need to put a fire up [XXX] to fix this before someone dies They are putting thousands of new cars out and they rest of us can't get parts. Both of my cars have less than 80000 miles on each and right only one that can buy them is scape yard I would appreciate a response back [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577692
Recall Date: Mar 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.
Corrective Action:
The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.
Additional Notes:
The contact owns a 2016 Dodge Journey. The contact stated that while reversing, the rearview camera image was completely black. There was no warning light illuminated. The contact stated that the failure had been recurring. The vehicle was taken to an independent mechanic, where the cause of the failure could not be determined. The rearview camera was replaced; however, the failure persisted. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 59,000.
Mfg Campaign: 11575614
Recall Date: Mar 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
Corrective Action:
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
Additional Notes:
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
Mfg Campaign: 11575055
Recall Date: Mar 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
Corrective Action:
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
Additional Notes:
Cam/crank position sensor intermittent problems and codes. Catalytic converter efficiency codes and problems. Power steering problems. Automatic transmission issues, stutters, acceleration issues.
Mfg Campaign: 11575055
Recall Date: Mar 2, 2024
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