Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The transmission may not shift into the selected gear, allowing the vehicle to roll away while in Drive or Reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in 49 U.S.C. 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required.As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs.Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.
Recall Date: Nov 15, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The brake module software may cause an unexpected reduction in regenerative braking, decreasing the braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB10062408
Recall Date: Aug 20, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. A communication failure with the cabin electric water pump can cause the high voltage battery management system (BMS) to enter limp mode, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB30032401
Recall Date: Jul 2, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. The exterior door handles can stick and fail to open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB55062401
Recall Date: Jun 20, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB10032403
Recall Date: Jun 5, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The instrument panel displays the incorrect font size of the Brake, Park, and Antilock Brake System (ABS) warning lights, and displays certain warning lights in amber instead of red. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems" and 101, "Controls and Displays." Additionally, multiple warning lights fail to illuminate during the ignition cycle bulb check, failing to comply with the requirements of FMVSS 138 and 208.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB70062404
Recall Date: Jun 5, 2024
Consumer Complaints
1.8K ComplaintsFisker Group Inc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Corrective Action:
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Additional Notes:
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Mfg Campaign: 11595964
Recall Date: Jun 23, 2024
Fisker Group Inc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Corrective Action:
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Additional Notes:
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to resume braking and sometimes requires fighting against the car to get it to stop. In addition to that, there are frequent warnings that various ADAS systems are not working. They go on and off and are unrelated to weather conditions and whether the car is dirty or not.
Mfg Campaign: 11595964
Recall Date: Jun 23, 2024
Fisker Group Inc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Corrective Action:
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Additional Notes:
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Mfg Campaign: 11595983
Recall Date: Jun 23, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Corrective Action:
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Additional Notes:
Explanation of Safety Risk: The inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode presents a significant safety risk. This defect can compromise the safety and security of the occupants in the following scenarios: 1.Immediate Threat from Robbers or Attackers: •If the vehicle cannot be locked from the inside while parked, occupants are vulnerable to external threats. In the event of an attempted robbery or physical attack, the inability to quickly secure the vehicle leaves the occupants defenseless. Locking the doors from inside the vehicle is a critical safety measure that can prevent assailants from gaining immediate access. 2.Emergency Situations: •During emergencies, such as a carjacking attempt or hostile confrontation, being able to lock the doors instantly is crucial for protection. The inability to do so can escalate the risk of harm to the occupants, as they cannot use the vehicle as a safe haven to delay or deter the attacker. 3.Psychological Impact: •Knowing that the vehicle cannot be locked from the inside can cause significant stress and anxiety for drivers and passengers, especially when traveling through high-risk areas. This mental burden can affect the driver’s ability to focus and respond appropriately to other driving conditions, further increasing the risk of accidents. 4.Standard Safety Protocols: •Many modern vehicles are equipped with the ability to lock doors from the inside as a standard safety feature. The absence of this functionality in the Fisker Ocean puts it at a disadvantage compared to other vehicles, making it less safe for its users. In summary, the inability to lock the doors of the Fisker Ocean while in the vehicle and in parked mode is a severe safety hazard. It leaves occupants vulnerable to external threats, increases the risk of harm in emergency situations, and induces psychological stress, all of which compromise the overall safety and security of the vehicle.
Mfg Campaign: 11595983
Recall Date: Jun 23, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle locks the brakes momentarily and repeatedly when I brake hard on a slippery or uneven surface, especially when moving downhill. It appears this safety issue is already the subject of an open NHTSA investigation, NHTSA Action Number: PE24001. I can confirm the existence of the defect involved in this invedtigation.
Corrective Action:
My vehicle locks the brakes momentarily and repeatedly when I brake hard on a slippery or uneven surface, especially when moving downhill. It appears this safety issue is already the subject of an open NHTSA investigation, NHTSA Action Number: PE24001. I can confirm the existence of the defect involved in this invedtigation.
Additional Notes:
My vehicle locks the brakes momentarily and repeatedly when I brake hard on a slippery or uneven surface, especially when moving downhill. It appears this safety issue is already the subject of an open NHTSA investigation, NHTSA Action Number: PE24001. I can confirm the existence of the defect involved in this invedtigation.
Mfg Campaign: 11595218
Recall Date: Jun 19, 2024
Fisker Group Inc
Defect Description:
AIR BAGS
Potential Consequences:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Corrective Action:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Additional Notes:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Mfg Campaign: 11595028
Recall Date: Jun 18, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Corrective Action:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Additional Notes:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Mfg Campaign: 11595028
Recall Date: Jun 18, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Corrective Action:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Additional Notes:
I was merging on to Interstate 5 when the vehicle in front stopped very hard to avoid hitting construction equipment that had likely fallen off a truck. I was not able to stop the car in time as the brakes seemed to not be effective. The collision warning braking system did not activate. The airbags did not activate which surprised the Highway Patrol and collision center personnel.
Mfg Campaign: 11595028
Recall Date: Jun 18, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle is currently running the 1st half of 2.0. When pressing the brake or having the regen braking kick in to work towards a stop, if going over a bumpy surface, the braking will disengage and the car will lunge forward. This behavior has led to several near accidents where you are trying to come to a stop but the car lurges forward for a second. This requires you to have additional stopping distance to account for the potential the car will lose braking for a moment. This was communicated to be fixed by Fisker thanks to several compaints to the agency. However, this was clearly not fixed.
Corrective Action:
The vehicle is currently running the 1st half of 2.0. When pressing the brake or having the regen braking kick in to work towards a stop, if going over a bumpy surface, the braking will disengage and the car will lunge forward. This behavior has led to several near accidents where you are trying to come to a stop but the car lurges forward for a second. This requires you to have additional stopping distance to account for the potential the car will lose braking for a moment. This was communicated to be fixed by Fisker thanks to several compaints to the agency. However, this was clearly not fixed.
Additional Notes:
The vehicle is currently running the 1st half of 2.0. When pressing the brake or having the regen braking kick in to work towards a stop, if going over a bumpy surface, the braking will disengage and the car will lunge forward. This behavior has led to several near accidents where you are trying to come to a stop but the car lurges forward for a second. This requires you to have additional stopping distance to account for the potential the car will lose braking for a moment. This was communicated to be fixed by Fisker thanks to several compaints to the agency. However, this was clearly not fixed.
Mfg Campaign: 11595201
Recall Date: Jun 18, 2024
Fisker Group Inc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Corrective Action:
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Additional Notes:
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Mfg Campaign: 11595205
Recall Date: Jun 18, 2024
Fisker Group Inc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Corrective Action:
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Additional Notes:
My vehicle has been stuck at the 1st half of SW version 2.0 and has never been able to complete the full version of 2.0 upgrade. A ticket has been open with Fisker for this issue several months now with minimal communication. A tech advised that there was a component not taking the update correctly so the rest of the install was backing out. The problem now is that I am no longer getting SW updates so can't get these safety recalls addressed - NHTSA Campaign Number: 24V405000 and 24V404000. As of the past couple of months, Fisker has been totally non-responsive since there are no more local techs, no response to 800 number, or email. Essentially I am at a loss as to how to get these recalls addressed. I am raising this concern with the NHTSA as issuing recalls are great, but if the fix is within a software release and several cars can not get routine software updates the procedure to address recalls is broken and Fisker should be held responsible even if dispatching techs is required.
Mfg Campaign: 11595205
Recall Date: Jun 18, 2024
Fisker Group Inc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Corrective Action:
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Additional Notes:
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Mfg Campaign: 11594714
Recall Date: Jun 17, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Corrective Action:
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Additional Notes:
On June 12, 2024 I first noticed the door handle on the Front RH passenger door stayed extended when the vehicle was locked at the end of a short trip in town. When locked, the door handles on the Fisker Ocean are designed to retract flush with the surface of the door. The extended door handle was locked, so the car door could not be opened (as expected). The next morning, I unlocked the car using my key fob, causing the other door handles to extend. I then locked the car with the key fob, and all of the door handles retracted, except for the handle front RH passenger door. Once again, I unlocked the car, leaned over from the driver's side, and found that pulling on the interior door handle would not open the unlocked front passenger door. Keeping the car in Park, I exited through the driver's side door, walked around to the front passenger door, pulled on the extended handle to attempt to open that door -- after pulling on the extended handle, the door opened after two attempts. Closing that front RH passenger door once more, I returned to the driver's seat, leaned over and found that I was able to then open the front RH passenger side door by pulling the interior door handle to open that door. Testing further, I determined that the interior door handle would not open that door anytime the car was unlocked immediately after driving, or after being put into park (which unlocks the doors and extends the door handles on the Fisker Ocean. I have notified Fisker support and am waiting for a response to get this door handle / door latch mechanism inspected and repaired. I can provide video clips showing the conditions outlined above. Note: This 2023 Fisker Ocean One was manufactured in 8/2023 and I took possession of this vehicle on 12/15/2023. The installed software version on the car is Ocean OS 2.0
Mfg Campaign: 11594714
Recall Date: Jun 17, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11594889
Recall Date: Jun 17, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated while driving approximately 35 MPH and depressing the brake pedal, the vehicle was hesitating before the vehicle started slowing as needed. The contact stated that the ABS warning light was illuminated. Additionally, the contact stated that the key fob was not recognized by the vehicle and the contact was unable to open the doors. The contact had replaced the key fob battery several times. The contact stated that a factory mechanic was at the residence and diagnosed and determined that a software update was needed to be completed. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11594889
Recall Date: Jun 17, 2024
Fisker Group Inc
Defect Description:
POWER TRAIN
Potential Consequences:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Corrective Action:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Additional Notes:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Mfg Campaign: 11594638
Recall Date: Jun 16, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Corrective Action:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Additional Notes:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Mfg Campaign: 11594638
Recall Date: Jun 16, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Corrective Action:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Additional Notes:
When coming to a stop, the brakes “slip” causing the braking distance to increase. This significantly increases the potential of a crash. Secondly, the car puts itself in PARK and engages parking brake when at a stop sign or traffic light. This significantly increases the potential of a crash. Thirdly, the display panel notes a brake system and ADAS malfunction while driving. Lastly, the driver’s side rear taillight of the vehicle doesn’t work and requires new part to fix it - which isn’t available. This significantly increases the risk of a crash.
Mfg Campaign: 11594638
Recall Date: Jun 16, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Corrective Action:
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Additional Notes:
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Mfg Campaign: 11594667
Recall Date: Jun 16, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Corrective Action:
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Additional Notes:
Several potential dangerous situations have occurred with this car. 1. Brakes often fail on first attempt, only stops with pumping them. 2. Car randomly swerved to right twice, each time stopping by hitting something. 3. Car has locked itself and am unable to unlock with key fob, had to manually force it open. 4. Accelerator pedal has weird clicking to it. 5. Strange cracking sound from solar roof. It is impossible to get any type of service for this car as Fisker is unresponsive to phone calls or email attempts. The tech in the Delaware region has been terminated and since the car is undeliverable it is impossible to get to the closest one which seems to be Atlanta. No way of knowing if they will ever service the car.
Mfg Campaign: 11594667
Recall Date: Jun 16, 2024
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