Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 Bronco vehicles. The front lower control arm fasteners may not have been tightened properly, allowing the control arm to detach from the frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S48
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 Bronco and Ranger vehicles. The front upper control arm ball joint fastener may be missing or tightened improperly, allowing the front upper control arm to detach from the knuckle assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S45
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Bronco vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S19
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Ranger, and 2024-2025 Bronco vehicles. The front upper control arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S64
Recall Date: Oct 16, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Consumer Complaints
48 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subject: Unresolved Safety Recall – Ford Bronco To Whom It May Concern, I am writing to formally lodge a complaint regarding an outstanding safety recall on my Ford Bronco. I received a recall notification letter from the manufacturer in January of this year concerning a critical safety issue. However, as of today’s date, the issue has not been resolved, nor have I received a clear timeline for repair. When I first purchased the vehicle, I noticed a pronounced bouncing sensation while driving at speeds around 70 mph. I brought this to the attention of the dealership, but they assured me that the vehicle was functioning normally and that there was nothing wrong. However, the existence of this unresolved recall has made me question whether the issue I experienced is truly unrelated—or if it was early evidence of a deeper safety concern. I feel unsafe driving the car, and no receiving any information about when the necessary parts or services will be available. This delay in action leaves my vehicle potentially unsafe and creates significant inconvenience, as I rely on it for daily transportation. I urge the NHTSA to investigate the prolonged delay in remedying this recall. Consumers deserve prompt and transparent resolution when their safety is at risk. Please advise on any further steps I should take to escalate this issue and keep me informed of any actions that may be taken. Thank you for your attention to this matter.
Corrective Action:
Subject: Unresolved Safety Recall – Ford Bronco To Whom It May Concern, I am writing to formally lodge a complaint regarding an outstanding safety recall on my Ford Bronco. I received a recall notification letter from the manufacturer in January of this year concerning a critical safety issue. However, as of today’s date, the issue has not been resolved, nor have I received a clear timeline for repair. When I first purchased the vehicle, I noticed a pronounced bouncing sensation while driving at speeds around 70 mph. I brought this to the attention of the dealership, but they assured me that the vehicle was functioning normally and that there was nothing wrong. However, the existence of this unresolved recall has made me question whether the issue I experienced is truly unrelated—or if it was early evidence of a deeper safety concern. I feel unsafe driving the car, and no receiving any information about when the necessary parts or services will be available. This delay in action leaves my vehicle potentially unsafe and creates significant inconvenience, as I rely on it for daily transportation. I urge the NHTSA to investigate the prolonged delay in remedying this recall. Consumers deserve prompt and transparent resolution when their safety is at risk. Please advise on any further steps I should take to escalate this issue and keep me informed of any actions that may be taken. Thank you for your attention to this matter.
Additional Notes:
Subject: Unresolved Safety Recall – Ford Bronco To Whom It May Concern, I am writing to formally lodge a complaint regarding an outstanding safety recall on my Ford Bronco. I received a recall notification letter from the manufacturer in January of this year concerning a critical safety issue. However, as of today’s date, the issue has not been resolved, nor have I received a clear timeline for repair. When I first purchased the vehicle, I noticed a pronounced bouncing sensation while driving at speeds around 70 mph. I brought this to the attention of the dealership, but they assured me that the vehicle was functioning normally and that there was nothing wrong. However, the existence of this unresolved recall has made me question whether the issue I experienced is truly unrelated—or if it was early evidence of a deeper safety concern. I feel unsafe driving the car, and no receiving any information about when the necessary parts or services will be available. This delay in action leaves my vehicle potentially unsafe and creates significant inconvenience, as I rely on it for daily transportation. I urge the NHTSA to investigate the prolonged delay in remedying this recall. Consumers deserve prompt and transparent resolution when their safety is at risk. Please advise on any further steps I should take to escalate this issue and keep me informed of any actions that may be taken. Thank you for your attention to this matter.
Mfg Campaign: 11671831
Recall Date: Jul 7, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Removable top cracks allowing moisture to get into effected panels fostering an environment for black mold growth.
Corrective Action:
Removable top cracks allowing moisture to get into effected panels fostering an environment for black mold growth.
Additional Notes:
Removable top cracks allowing moisture to get into effected panels fostering an environment for black mold growth.
Mfg Campaign: 11671355
Recall Date: Jul 5, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Removable top cracks and allows moister into effected panels fostering an environment for possible black mold growth.
Corrective Action:
Removable top cracks and allows moister into effected panels fostering an environment for possible black mold growth.
Additional Notes:
Removable top cracks and allows moister into effected panels fostering an environment for possible black mold growth.
Mfg Campaign: 11671358
Recall Date: Jul 5, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact received notification of NHTSA Campaign Number: 25V025000 (Suspension); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11670160
Recall Date: Jun 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While vehicle was on a boat ramp the vehicle”s gear shift was put into the park position. The vehicle’s park gear failed to engage and it continued to roll backwards. Additional attempts to then put the vehicle into drive also failed to respond. My brand new 2024 Ford Bronco that only had just over 2300 miles on it, continued to roll backwards until it was completely submerged underwater. The vehicle had to be pulled out of the water by another truck!!! With my wife and children watching I was fortunate enough to escape without drowning!!!!
Corrective Action:
While vehicle was on a boat ramp the vehicle”s gear shift was put into the park position. The vehicle’s park gear failed to engage and it continued to roll backwards. Additional attempts to then put the vehicle into drive also failed to respond. My brand new 2024 Ford Bronco that only had just over 2300 miles on it, continued to roll backwards until it was completely submerged underwater. The vehicle had to be pulled out of the water by another truck!!! With my wife and children watching I was fortunate enough to escape without drowning!!!!
Additional Notes:
While vehicle was on a boat ramp the vehicle”s gear shift was put into the park position. The vehicle’s park gear failed to engage and it continued to roll backwards. Additional attempts to then put the vehicle into drive also failed to respond. My brand new 2024 Ford Bronco that only had just over 2300 miles on it, continued to roll backwards until it was completely submerged underwater. The vehicle had to be pulled out of the water by another truck!!! With my wife and children watching I was fortunate enough to escape without drowning!!!!
Mfg Campaign: 11670299
Recall Date: Jun 30, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While vehicle was on a boat ramp the vehicle”s gear shift was put into the park position. The vehicle’s park gear failed to engage and it continued to roll backwards. Additional attempts to then put the vehicle into drive also failed to respond. My brand new 2024 Ford Bronco that only had just over 2300 miles on it, continued to roll backwards until it was completely submerged underwater. The vehicle had to be pulled out of the water by another truck!!! With my wife and children watching I was fortunate enough to escape without drowning!!!!
Corrective Action:
While vehicle was on a boat ramp the vehicle”s gear shift was put into the park position. The vehicle’s park gear failed to engage and it continued to roll backwards. Additional attempts to then put the vehicle into drive also failed to respond. My brand new 2024 Ford Bronco that only had just over 2300 miles on it, continued to roll backwards until it was completely submerged underwater. The vehicle had to be pulled out of the water by another truck!!! With my wife and children watching I was fortunate enough to escape without drowning!!!!
Additional Notes:
While vehicle was on a boat ramp the vehicle”s gear shift was put into the park position. The vehicle’s park gear failed to engage and it continued to roll backwards. Additional attempts to then put the vehicle into drive also failed to respond. My brand new 2024 Ford Bronco that only had just over 2300 miles on it, continued to roll backwards until it was completely submerged underwater. The vehicle had to be pulled out of the water by another truck!!! With my wife and children watching I was fortunate enough to escape without drowning!!!!
Mfg Campaign: 11670299
Recall Date: Jun 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There’s been reported weakness in the back glass due to manufacturer defect in back window parked spontaneously shattered and window shocks shot through window, ford doesn’t have any current open recall but customer service says they have several people call with this, it’s being reported on the internet but again they won’t honor recall or manufacture warranty, I just bought this car a couple weeks ago
Corrective Action:
There’s been reported weakness in the back glass due to manufacturer defect in back window parked spontaneously shattered and window shocks shot through window, ford doesn’t have any current open recall but customer service says they have several people call with this, it’s being reported on the internet but again they won’t honor recall or manufacture warranty, I just bought this car a couple weeks ago
Additional Notes:
There’s been reported weakness in the back glass due to manufacturer defect in back window parked spontaneously shattered and window shocks shot through window, ford doesn’t have any current open recall but customer service says they have several people call with this, it’s being reported on the internet but again they won’t honor recall or manufacture warranty, I just bought this car a couple weeks ago
Mfg Campaign: 11669542
Recall Date: Jun 26, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When making right turn, after completing turn the indicator automatically activates for a left turn. I have had this occur 10 times since purchasing vehicle last month.
Corrective Action:
When making right turn, after completing turn the indicator automatically activates for a left turn. I have had this occur 10 times since purchasing vehicle last month.
Additional Notes:
When making right turn, after completing turn the indicator automatically activates for a left turn. I have had this occur 10 times since purchasing vehicle last month.
Mfg Campaign: 11663865
Recall Date: May 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Roof leaking water on the hardtop bronco I own will be going to the dealer for the second time to address this issue. Order comes in next to glove box on the passenger side.
Corrective Action:
Roof leaking water on the hardtop bronco I own will be going to the dealer for the second time to address this issue. Order comes in next to glove box on the passenger side.
Additional Notes:
Roof leaking water on the hardtop bronco I own will be going to the dealer for the second time to address this issue. Order comes in next to glove box on the passenger side.
Mfg Campaign: 11664021
Recall Date: May 30, 2025
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact stated that after purchasing the vehicle, it was discovered that the rear trim cover did not sit flush with the soft top roof installed, making the roof unsecure. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was made aware of the NHTSA ID Number: 11001584 (Structure) and related the failure to the NHTSA ID number. The failure mileage was 10.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact stated that after purchasing the vehicle, it was discovered that the rear trim cover did not sit flush with the soft top roof installed, making the roof unsecure. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was made aware of the NHTSA ID Number: 11001584 (Structure) and related the failure to the NHTSA ID number. The failure mileage was 10.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact stated that after purchasing the vehicle, it was discovered that the rear trim cover did not sit flush with the soft top roof installed, making the roof unsecure. The manufacturer and local dealer was notified of the failure, but no assistance was offered. The contact was made aware of the NHTSA ID Number: 11001584 (Structure) and related the failure to the NHTSA ID number. The failure mileage was 10.
Mfg Campaign: 11662108
Recall Date: May 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact stated that while driving at an undisclosed speed, the "Pre-Collision System Fault Detected" message was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, the "Powertrain Fault Detected - Reduced Power”, “Service Engine Soon" and "Brake Fault Detected" messages were displayed. The vehicle was taken back to the dealer, who diagnosed a failure with the brake actuator. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact stated that while driving at an undisclosed speed, the "Pre-Collision System Fault Detected" message was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, the "Powertrain Fault Detected - Reduced Power”, “Service Engine Soon" and "Brake Fault Detected" messages were displayed. The vehicle was taken back to the dealer, who diagnosed a failure with the brake actuator. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact stated that while driving at an undisclosed speed, the "Pre-Collision System Fault Detected" message was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, the "Powertrain Fault Detected - Reduced Power”, “Service Engine Soon" and "Brake Fault Detected" messages were displayed. The vehicle was taken back to the dealer, who diagnosed a failure with the brake actuator. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Mfg Campaign: 11658139
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact stated that while driving at an undisclosed speed, the "Pre-Collision System Fault Detected" message was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, the "Powertrain Fault Detected - Reduced Power”, “Service Engine Soon" and "Brake Fault Detected" messages were displayed. The vehicle was taken back to the dealer, who diagnosed a failure with the brake actuator. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact stated that while driving at an undisclosed speed, the "Pre-Collision System Fault Detected" message was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, the "Powertrain Fault Detected - Reduced Power”, “Service Engine Soon" and "Brake Fault Detected" messages were displayed. The vehicle was taken back to the dealer, who diagnosed a failure with the brake actuator. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact stated that while driving at an undisclosed speed, the "Pre-Collision System Fault Detected" message was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was towed to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that later while driving at an undisclosed speed, the "Powertrain Fault Detected - Reduced Power”, “Service Engine Soon" and "Brake Fault Detected" messages were displayed. The vehicle was taken back to the dealer, who diagnosed a failure with the brake actuator. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 5,000.
Mfg Campaign: 11658139
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Side pillar is blocking view to see if a car is coming, side mirrors do not help. In order to accurately see, you have to completely turn your head to see if you can get over taking your eyes off of the road. This could result in a crash.
Corrective Action:
Side pillar is blocking view to see if a car is coming, side mirrors do not help. In order to accurately see, you have to completely turn your head to see if you can get over taking your eyes off of the road. This could result in a crash.
Additional Notes:
Side pillar is blocking view to see if a car is coming, side mirrors do not help. In order to accurately see, you have to completely turn your head to see if you can get over taking your eyes off of the road. This could result in a crash.
Mfg Campaign: 11654326
Recall Date: Apr 13, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Side pillar is blocking view to see if a car is coming, side mirrors do not help. In order to accurately see, you have to completely turn your head to see if you can get over taking your eyes off of the road. This could result in a crash.
Corrective Action:
Side pillar is blocking view to see if a car is coming, side mirrors do not help. In order to accurately see, you have to completely turn your head to see if you can get over taking your eyes off of the road. This could result in a crash.
Additional Notes:
Side pillar is blocking view to see if a car is coming, side mirrors do not help. In order to accurately see, you have to completely turn your head to see if you can get over taking your eyes off of the road. This could result in a crash.
Mfg Campaign: 11654326
Recall Date: Apr 13, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlights unable to produce enough heat to melt snow when driving in minor/major snow storms, causes the headlights to be very dull or apear to be not functioning.
Corrective Action:
Headlights unable to produce enough heat to melt snow when driving in minor/major snow storms, causes the headlights to be very dull or apear to be not functioning.
Additional Notes:
Headlights unable to produce enough heat to melt snow when driving in minor/major snow storms, causes the headlights to be very dull or apear to be not functioning.
Mfg Campaign: 11652001
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Dealer sold us a brand new vehicle with an active recall. Recall# 25S01/25V025 which was released January 21st, 2025. We bought the vehicle [XXX]. There was ample time for the dealer to pull these vehicles from the lot and prevent them from being sold. I spoke with a Ford customer service representative (case# [XXX]) and was told this dealer sold several vehicles with this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dealer sold us a brand new vehicle with an active recall. Recall# 25S01/25V025 which was released January 21st, 2025. We bought the vehicle [XXX]. There was ample time for the dealer to pull these vehicles from the lot and prevent them from being sold. I spoke with a Ford customer service representative (case# [XXX]) and was told this dealer sold several vehicles with this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dealer sold us a brand new vehicle with an active recall. Recall# 25S01/25V025 which was released January 21st, 2025. We bought the vehicle [XXX]. There was ample time for the dealer to pull these vehicles from the lot and prevent them from being sold. I spoke with a Ford customer service representative (case# [XXX]) and was told this dealer sold several vehicles with this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11651598
Recall Date: Mar 30, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lane keeping assistance not updated to match roads and ran me off highway.
Corrective Action:
Lane keeping assistance not updated to match roads and ran me off highway.
Additional Notes:
Lane keeping assistance not updated to match roads and ran me off highway.
Mfg Campaign: 11644564
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Lane keeping assistance not updated to match roads and ran me off highway.
Corrective Action:
Lane keeping assistance not updated to match roads and ran me off highway.
Additional Notes:
Lane keeping assistance not updated to match roads and ran me off highway.
Mfg Campaign: 11644564
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Lane keeping assistance not updated to match roads and ran me off highway.
Corrective Action:
Lane keeping assistance not updated to match roads and ran me off highway.
Additional Notes:
Lane keeping assistance not updated to match roads and ran me off highway.
Mfg Campaign: 11644564
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Corrective Action:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Additional Notes:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Mfg Campaign: 11644613
Recall Date: Feb 24, 2025
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