Complaints & Recalls
Official Safety Recalls - Important!
40 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 Bronco vehicles. The front lower control arm fasteners may not have been tightened properly, allowing the control arm to detach from the frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S48
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 Bronco and Ranger vehicles. The front upper control arm ball joint fastener may be missing or tightened improperly, allowing the front upper control arm to detach from the knuckle assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S45
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Bronco vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: May 9, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S19
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco vehicles. The rear shock absorbers may corrode and fail, resulting in detachment of the external reservoir.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S01
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2024 Ranger, and 2024-2025 Bronco vehicles. The front upper control arm ball joint nut may not have been installed or tightened properly, allowing the front upper control arm to detach from the knuckle assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S64
Recall Date: Oct 16, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco 4-door vehicles. The left-side rear door may be opened from the inside of the vehicle when the child safety lock is in the "ON" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S15
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023-2024 Bronco and Bronco Heritage vehicles. The rear quarter glass panels may have been improperly installed to the vehicle hard top, which can allow them to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S10
Recall Date: Feb 23, 2024
Consumer Complaints
48 ComplaintsFord Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Corrective Action:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Additional Notes:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Mfg Campaign: 11644613
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Corrective Action:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Additional Notes:
Older car models without lane assistance are swerving into my lane everytime I get near them.
Mfg Campaign: 11644613
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
When towing the vehicle in neutral tow mode, while using a suplimental braking system in the bronco, the brakes changed from a not active "vacuum " state, to and Active "powered" state, causing the brakes to lock up on the bronco. This has happened on multiple occasions. Very dangerous and damaging.
Corrective Action:
When towing the vehicle in neutral tow mode, while using a suplimental braking system in the bronco, the brakes changed from a not active "vacuum " state, to and Active "powered" state, causing the brakes to lock up on the bronco. This has happened on multiple occasions. Very dangerous and damaging.
Additional Notes:
When towing the vehicle in neutral tow mode, while using a suplimental braking system in the bronco, the brakes changed from a not active "vacuum " state, to and Active "powered" state, causing the brakes to lock up on the bronco. This has happened on multiple occasions. Very dangerous and damaging.
Mfg Campaign: 11643060
Recall Date: Feb 16, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving at 65 mph on an interstate highway the infotainment console suddenly shut down and then the entire vehicle lost acceleration and came to quick slow crawl. There was NO braking, accelerating or changing 2wd/4wd modes before this happened. This posed a safety hazard to driver behind me as I did not have time to apply the brake pedal, not sure if the brake lights would have worked anyways in afterthought. There were NO warning lamps, messages or any other symptoms of the problem prior to failure. It just instantly happened. The vehicle was driven with the slow crawl off the interstate to the nearest parking lot. The dealer was notified by phone immediately with no remediation. The vehicle was shut down completely and restarted after a few minutes. The infotainment console slowly turned on. This is the second time this has happened. The vehicle has been to the dealer's service center for both incidents. The dealer stated the 1st time it may be a bad battery but not sure. The 2nd time they did not see any error codes on their reader, and they left it at that. They could not replicate the safety hazard. The vehicle has not been inspected by the manufacturer, police or insurance representative. The vehicle is available for inspection upon request.
Corrective Action:
Driving at 65 mph on an interstate highway the infotainment console suddenly shut down and then the entire vehicle lost acceleration and came to quick slow crawl. There was NO braking, accelerating or changing 2wd/4wd modes before this happened. This posed a safety hazard to driver behind me as I did not have time to apply the brake pedal, not sure if the brake lights would have worked anyways in afterthought. There were NO warning lamps, messages or any other symptoms of the problem prior to failure. It just instantly happened. The vehicle was driven with the slow crawl off the interstate to the nearest parking lot. The dealer was notified by phone immediately with no remediation. The vehicle was shut down completely and restarted after a few minutes. The infotainment console slowly turned on. This is the second time this has happened. The vehicle has been to the dealer's service center for both incidents. The dealer stated the 1st time it may be a bad battery but not sure. The 2nd time they did not see any error codes on their reader, and they left it at that. They could not replicate the safety hazard. The vehicle has not been inspected by the manufacturer, police or insurance representative. The vehicle is available for inspection upon request.
Additional Notes:
Driving at 65 mph on an interstate highway the infotainment console suddenly shut down and then the entire vehicle lost acceleration and came to quick slow crawl. There was NO braking, accelerating or changing 2wd/4wd modes before this happened. This posed a safety hazard to driver behind me as I did not have time to apply the brake pedal, not sure if the brake lights would have worked anyways in afterthought. There were NO warning lamps, messages or any other symptoms of the problem prior to failure. It just instantly happened. The vehicle was driven with the slow crawl off the interstate to the nearest parking lot. The dealer was notified by phone immediately with no remediation. The vehicle was shut down completely and restarted after a few minutes. The infotainment console slowly turned on. This is the second time this has happened. The vehicle has been to the dealer's service center for both incidents. The dealer stated the 1st time it may be a bad battery but not sure. The 2nd time they did not see any error codes on their reader, and they left it at that. They could not replicate the safety hazard. The vehicle has not been inspected by the manufacturer, police or insurance representative. The vehicle is available for inspection upon request.
Mfg Campaign: 11641417
Recall Date: Feb 7, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Corrective Action:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Additional Notes:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Mfg Campaign: 11640289
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Corrective Action:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Additional Notes:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Mfg Campaign: 11640289
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Corrective Action:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Additional Notes:
On Monday Jan 27 2025 i took my 2024 ford bronco in for routine maintenance and check up. Upon completion of these services my 2024 ford bronco was in terrific condition. Everything came back great they even coded it and it was good. By Wednesday [XXX] at [XXX] there was an issue with the Bronco it wouldn't detect the key fob it said no key detected on the dashboard. So I got my second key Fob and it also wasn't detected so then went to get new batteries for the key fob the car was not drivable at that time switched batteries twice still no detection. Called service at Rivertown ford to get assistance service person came to us because there was nowhere we could find the emergency fail safe that all the bronco of this year has since it's a push start button to start car. He did find the fail safe in the center console under the carpet and able to start car from there. Gary the service person told me it safe to drive back to rivertown service so they can find out what going on. Once in the service it was stated that it is radio transimission control module radio frequency failure. That it was ok to drive till they got part in. Didn't get half way home when a warning light came on that the tire pressure sensor failed so I took Bronco back immediately agian Gary service person told me it was safe to drive till they get the part ordered and in to service the Bronco. I called Ford corporation reported this issue with them Tei is the agent i spoke to from ford Corp. Case number is [XXX]. My concern is i have had plenty of vehicles in my lifetime and these services and mechanics tell you anything at times to justify the means a new car. I need to know it's safe to drive and if there is issues someone gonna pay attention take it seriously and fix it. There was no warning that fob was bad other than the no key detected and then later tire pressure sensor failure did come on. If this car is unsafe to drive or more of internal electric issue is coming address it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATI
Mfg Campaign: 11640289
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Mfg Campaign: 11639961
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Mfg Campaign: 11639961
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Corrective Action:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Additional Notes:
The contact owns a 2024 Ford Bronco. The contact stated that after parking and turning off the vehicle, the "Steering Assist Fault, Service Required" message was displayed. The message disappeared after restarting the vehicle. The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The failure recurred while pressing the Auto Start/Stop button without depressing the brake pedal. The engine revved abnormally loud while the vehicle was parked. The messages "Steering Assist Fault, Service Required", "Pre-Collision Assist Not Available," and "Service Advancetrac" were displayed. The ABS and battery warning lights were illuminated. The engine then inadvertently turned off, and the radio switched on and off. Roadside Assistance arrived on the scene and the contact stated that when the tow truck driver started the vehicle, the messages and warning lights were no longer illuminated or displayed. The vehicle was towed back to the dealer, but the dealer was unable to duplicate the failure for the second time. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 9,929.
Mfg Campaign: 11639961
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Corrective Action:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Additional Notes:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Mfg Campaign: 11635800
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Corrective Action:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Additional Notes:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Mfg Campaign: 11635800
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Corrective Action:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Additional Notes:
I have the following problems. 1. The lane keep sometimes jerks the wheel out of my hand while going around a corner. One time it made me drive off in a ditch. 2. The windows get stuck and won't completely role up. My car sometimes smells like plastic is burning 3. When i have the heat just on my feat it blows out of the defrost and not on my feet. I don't have defrost on just feet only
Mfg Campaign: 11635800
Recall Date: Jan 14, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
Corrective Action:
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
Additional Notes:
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
Mfg Campaign: 11635207
Recall Date: Jan 10, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
Corrective Action:
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
Additional Notes:
Since I purchased my vehicle I noticed that the left blinker would turn on sometimes when I put my right blinker on and made a right turn. Usually when you use your right blinker and make a right hand turn, as soon as your vehicle straightens out the blinker should then go off. Instead, this triggers the left blinker to turn on by itself. I am very concerned for my safety and my children's safety as others my think I am turning and I am not. I actually just got off the phone with the department and also got your email address, and will also email my concerns as well. This has been "attempted" to be fixed by Ford, and has been unsucessful. They currently do not have a "fix" for this safety problem. I purchased the bronco in july 2024 and has 10k miles on it.
Mfg Campaign: 11635207
Recall Date: Jan 10, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Navigation maps are wrong and out of date for 29420 and 29418 zip codes.
Corrective Action:
Navigation maps are wrong and out of date for 29420 and 29418 zip codes.
Additional Notes:
Navigation maps are wrong and out of date for 29420 and 29418 zip codes.
Mfg Campaign: 11632824
Recall Date: Dec 28, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There are multiple spots on a 2024 4-door Outer Banks Bronco (purchased in 03/2024) that are melted. Most of the plastic components of the exterior body of the Bronco are bubbled, warped, or the paint is peeling away from the plastic. See affected areas listed below (see also photos attached). Areas Affected: -entire rear side of hard top, including 3rd brake light mount -passenger front mirror -driver's side rear wheel well -top of hard top -passenger's side rear door handle This seemingly occurred over a short period of time (1-2 weeks). This vehicle was taken to three different Ford dealership; the third kept the car for evaluation and inspection for over a week and wrote up an estimate for $14k in replacement parts and $2k for labor. They are unwilling to perform replacements/repairs under warranty as they report this is a problem caused by environmental/external factors and is not a defect of the multiple parts that have melted. This has begun to compromise the integrity of the body of the vehicle, and there would be serious concern for the safety of the vehicle operator as well as others on the road if the deterioration continues to progress.
Corrective Action:
There are multiple spots on a 2024 4-door Outer Banks Bronco (purchased in 03/2024) that are melted. Most of the plastic components of the exterior body of the Bronco are bubbled, warped, or the paint is peeling away from the plastic. See affected areas listed below (see also photos attached). Areas Affected: -entire rear side of hard top, including 3rd brake light mount -passenger front mirror -driver's side rear wheel well -top of hard top -passenger's side rear door handle This seemingly occurred over a short period of time (1-2 weeks). This vehicle was taken to three different Ford dealership; the third kept the car for evaluation and inspection for over a week and wrote up an estimate for $14k in replacement parts and $2k for labor. They are unwilling to perform replacements/repairs under warranty as they report this is a problem caused by environmental/external factors and is not a defect of the multiple parts that have melted. This has begun to compromise the integrity of the body of the vehicle, and there would be serious concern for the safety of the vehicle operator as well as others on the road if the deterioration continues to progress.
Additional Notes:
There are multiple spots on a 2024 4-door Outer Banks Bronco (purchased in 03/2024) that are melted. Most of the plastic components of the exterior body of the Bronco are bubbled, warped, or the paint is peeling away from the plastic. See affected areas listed below (see also photos attached). Areas Affected: -entire rear side of hard top, including 3rd brake light mount -passenger front mirror -driver's side rear wheel well -top of hard top -passenger's side rear door handle This seemingly occurred over a short period of time (1-2 weeks). This vehicle was taken to three different Ford dealership; the third kept the car for evaluation and inspection for over a week and wrote up an estimate for $14k in replacement parts and $2k for labor. They are unwilling to perform replacements/repairs under warranty as they report this is a problem caused by environmental/external factors and is not a defect of the multiple parts that have melted. This has begun to compromise the integrity of the body of the vehicle, and there would be serious concern for the safety of the vehicle operator as well as others on the road if the deterioration continues to progress.
Mfg Campaign: 11631980
Recall Date: Dec 21, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
When the Vehicle is put into Neutral Tow Mode and Towed behind a vehicle while using a supplemental braking system. The Bronco's Brake system becomes intermittently Active. Causing the slightest pressure to lock up the brakes. The Same issue as reported in. SSM 51415 . The Bronco power brake system is supposed to be de activated once it is put into neutral tow mode. Thus you set the supplemental brake system to respond as a vacuum brake system. So when the brake system on the Bronco becomes active during a stop it will lock up the wheels on the bronco and all four wheels skid. The brakes will stay locked up for what seems to be a long time but, may only be 10 or 15seconds to get them to release. Causing a dangerous traffic situation, huge stress on tires, towing equipment and the towing vehicle, The manufactures service refuses to any more troubleshooting saying the issue does not fall within the SSM 51415. Being this is a new 24 model year. They looked at the firmware and said i have the latest. I had this issue twice the same day. I have used my RVI supplemental brake system on several vehicles for thousands of miles without issue. Only with this bronco and my first 21 bronco have I had these kind of issues.
Corrective Action:
When the Vehicle is put into Neutral Tow Mode and Towed behind a vehicle while using a supplemental braking system. The Bronco's Brake system becomes intermittently Active. Causing the slightest pressure to lock up the brakes. The Same issue as reported in. SSM 51415 . The Bronco power brake system is supposed to be de activated once it is put into neutral tow mode. Thus you set the supplemental brake system to respond as a vacuum brake system. So when the brake system on the Bronco becomes active during a stop it will lock up the wheels on the bronco and all four wheels skid. The brakes will stay locked up for what seems to be a long time but, may only be 10 or 15seconds to get them to release. Causing a dangerous traffic situation, huge stress on tires, towing equipment and the towing vehicle, The manufactures service refuses to any more troubleshooting saying the issue does not fall within the SSM 51415. Being this is a new 24 model year. They looked at the firmware and said i have the latest. I had this issue twice the same day. I have used my RVI supplemental brake system on several vehicles for thousands of miles without issue. Only with this bronco and my first 21 bronco have I had these kind of issues.
Additional Notes:
When the Vehicle is put into Neutral Tow Mode and Towed behind a vehicle while using a supplemental braking system. The Bronco's Brake system becomes intermittently Active. Causing the slightest pressure to lock up the brakes. The Same issue as reported in. SSM 51415 . The Bronco power brake system is supposed to be de activated once it is put into neutral tow mode. Thus you set the supplemental brake system to respond as a vacuum brake system. So when the brake system on the Bronco becomes active during a stop it will lock up the wheels on the bronco and all four wheels skid. The brakes will stay locked up for what seems to be a long time but, may only be 10 or 15seconds to get them to release. Causing a dangerous traffic situation, huge stress on tires, towing equipment and the towing vehicle, The manufactures service refuses to any more troubleshooting saying the issue does not fall within the SSM 51415. Being this is a new 24 model year. They looked at the firmware and said i have the latest. I had this issue twice the same day. I have used my RVI supplemental brake system on several vehicles for thousands of miles without issue. Only with this bronco and my first 21 bronco have I had these kind of issues.
Mfg Campaign: 11631438
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Ford and other manufacturer are in huge rushes to convert to LED headlights. Ford designed the front headlights to be completely vertical, with no headlight housing heater. In freezing fog, snow and sleet the headlights almost immediately get covered and are useless and you can’t see anything. It’s only a matter of time for a major accident Attached are some of the numerous complaints of owners all over the internet.
Corrective Action:
Ford and other manufacturer are in huge rushes to convert to LED headlights. Ford designed the front headlights to be completely vertical, with no headlight housing heater. In freezing fog, snow and sleet the headlights almost immediately get covered and are useless and you can’t see anything. It’s only a matter of time for a major accident Attached are some of the numerous complaints of owners all over the internet.
Additional Notes:
Ford and other manufacturer are in huge rushes to convert to LED headlights. Ford designed the front headlights to be completely vertical, with no headlight housing heater. In freezing fog, snow and sleet the headlights almost immediately get covered and are useless and you can’t see anything. It’s only a matter of time for a major accident Attached are some of the numerous complaints of owners all over the internet.
Mfg Campaign: 11630665
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an issue when I try to pump gas the pump repeatedly kicks off. It happens every time I put gas in my vehicle. It causes me to not know when the fuel is full. It’s not an issue with the gas pump because it happens at all different locations. It’s a problem with the vehicle itself.
Corrective Action:
There is an issue when I try to pump gas the pump repeatedly kicks off. It happens every time I put gas in my vehicle. It causes me to not know when the fuel is full. It’s not an issue with the gas pump because it happens at all different locations. It’s a problem with the vehicle itself.
Additional Notes:
There is an issue when I try to pump gas the pump repeatedly kicks off. It happens every time I put gas in my vehicle. It causes me to not know when the fuel is full. It’s not an issue with the gas pump because it happens at all different locations. It’s a problem with the vehicle itself.
Mfg Campaign: 11624335
Recall Date: Nov 9, 2024
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