Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700.00 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!
Corrective Action:
I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700.00 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!
Additional Notes:
I was driving my 2018 Ford Ecosport to the grocery store when the warning light came on with "Low Oil Pressure Warning". My vehicle lost power in the middle of a very busy road, causing me to have to pull over immediately. I had it towed to a garage that happened to be a few blocks from this incident. After assessing the vehicle, I was told that no oil was going through the engine and that the tensioner belt along with other parts from the engine, were in the oil pan causing the engine to lock up. After being "scoped" by Hagerstown Ford dealership on 2/29/24, I was told that it would cost $5,700.00 for a new engine but there was no guarantee that this could not happen again. This is the 2nd incident on this vehicle that has caused issues that were extremely pricy and dangerous. This vehicle is close to being a lemon and should not even be on the road. Ford needs to recall the entire vehicle, not just the oil pump drive belt or tensioner. There are too many problems with this make and model!
Mfg Campaign: 11574851
Recall Date: Mar 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11574861
Recall Date: Mar 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at approximately 45 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the oil pump drive belt had fractured into pieces and the engine needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 57,819.
Mfg Campaign: 11574951
Recall Date: Mar 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal but the vehicle continued losing motive power. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact was able to exit the highway and stopped the vehicle in a parking lot. The contact observed that white smoke was being coming from the exhaust pipe. The contact turned off and restarted the vehicle and the engine was idling rough. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed due to the oil pump failure. The vehicle was not repaired. The manufacturer was not informed. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal but the vehicle continued losing motive power. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact was able to exit the highway and stopped the vehicle in a parking lot. The contact observed that white smoke was being coming from the exhaust pipe. The contact turned off and restarted the vehicle and the engine was idling rough. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed due to the oil pump failure. The vehicle was not repaired. The manufacturer was not informed. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact depressed the accelerator pedal but the vehicle continued losing motive power. The contact stated that the check engine and low oil pressure warning lights were illuminated. The contact was able to exit the highway and stopped the vehicle in a parking lot. The contact observed that white smoke was being coming from the exhaust pipe. The contact turned off and restarted the vehicle and the engine was idling rough. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed due to the oil pump failure. The vehicle was not repaired. The manufacturer was not informed. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Mfg Campaign: 11574655
Recall Date: Feb 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the engine oil pressure warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the engine oil pressure warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 55 MPH, the engine oil pressure warning light was illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11574723
Recall Date: Feb 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the oil warning light illuminated along with the message "Oil Pressure Low", and the vehicle started to hesitate while pulling into a fuel station to stop. The contact depressed the brake pedal however, the brake pedal was difficult to depress while the vehicle was coming to a stop. The check engine warning light was illuminated. The vehicle was towed to a dealer. The dealer diagnosed the failure as a faulty engine that needed a replacement with the turbo. The vehicle was not repaired. The contact was relating the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer stated no timeline for the recall remedy was available. The manufacturer was made aware of the issue and confirmed that the remedy was not yet available. The manufacturer was unable to relate the failure to the recall since the remedy was not available. A case was not opened with the manufacturer. The approximate failure mileage was 60,000. VIN tool confirms part not available.
Mfg Campaign: 11574450
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized. The contact stated that the failure had become persistent. The contact stated that during the failure, all electrical functions were turned off and the vehicle was restarted. The contact stated that the vehicle had been taken to the dealer three times however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
Mfg Campaign: 11574466
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
Corrective Action:
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
Additional Notes:
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
Mfg Campaign: 11574469
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
Corrective Action:
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
Additional Notes:
Known Ford recall for 2nd quarter fix planned. My vehicle is broken down now due to issue and Ford not willing to assist with fix due to no plan yet? Engine oil pump and drive belt faulty causing oil pressure to drop and undriveable vehicle due to this issue.
Mfg Campaign: 11574469
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
VEHICLE EXPERIENCED A LOSS OF POWER GOING INTO SORT OF A LIMP MODE / LOW POWER MODE, INDICATED LOW ENGINE OIL PRESSURE ON THE DASH STATUS DISPLAY WITH A WRENCH LIGHT AND INCREASED ENGINE NOISE. DRIVER WAS ABLE TO GET THE VEHICLE OFF THE ROAD WITHOUT AN ACCIDENT OCCURING. THE ENGINE CODES SCANNED VIA THE OBDII PORT DIRECTLY AFTER ARE AS FOLLOWS: P051B, P0299, P0340, P0344, P0365 AND P0369. THE TAG/STICKER ON THE TOP OF THE MOTOR HAS THE FOLLOWING NUMBERS, DATE AND INFORMATION ON IT: H2BG 6L084 AA 1,01 427 CRAIOVA ENGINE PLANT 19JUL17 FWSTA19071410474H2BG 6L084 AA FE AFTER FINDING OUT ABOUT THE CURRENT RECALL CAMPAIGN 23S64 / 23V905 AND SPEAKING WITH A FORD REPRESENATIVE WHO RECOMENDED GETTING THE VEHICLE TO A SERVICE CENTER AS SOON AS POSSIBLER, THE CAR WAS TRAILERED TO OUR LOCAL FORD DEALERSHIP (MULLINAX FORD, MOBILE, ALABAMA) ON 26FEB24 AND THEY TOOK THE VEHICLE IN FOR EVALUATION.
Corrective Action:
VEHICLE EXPERIENCED A LOSS OF POWER GOING INTO SORT OF A LIMP MODE / LOW POWER MODE, INDICATED LOW ENGINE OIL PRESSURE ON THE DASH STATUS DISPLAY WITH A WRENCH LIGHT AND INCREASED ENGINE NOISE. DRIVER WAS ABLE TO GET THE VEHICLE OFF THE ROAD WITHOUT AN ACCIDENT OCCURING. THE ENGINE CODES SCANNED VIA THE OBDII PORT DIRECTLY AFTER ARE AS FOLLOWS: P051B, P0299, P0340, P0344, P0365 AND P0369. THE TAG/STICKER ON THE TOP OF THE MOTOR HAS THE FOLLOWING NUMBERS, DATE AND INFORMATION ON IT: H2BG 6L084 AA 1,01 427 CRAIOVA ENGINE PLANT 19JUL17 FWSTA19071410474H2BG 6L084 AA FE AFTER FINDING OUT ABOUT THE CURRENT RECALL CAMPAIGN 23S64 / 23V905 AND SPEAKING WITH A FORD REPRESENATIVE WHO RECOMENDED GETTING THE VEHICLE TO A SERVICE CENTER AS SOON AS POSSIBLER, THE CAR WAS TRAILERED TO OUR LOCAL FORD DEALERSHIP (MULLINAX FORD, MOBILE, ALABAMA) ON 26FEB24 AND THEY TOOK THE VEHICLE IN FOR EVALUATION.
Additional Notes:
VEHICLE EXPERIENCED A LOSS OF POWER GOING INTO SORT OF A LIMP MODE / LOW POWER MODE, INDICATED LOW ENGINE OIL PRESSURE ON THE DASH STATUS DISPLAY WITH A WRENCH LIGHT AND INCREASED ENGINE NOISE. DRIVER WAS ABLE TO GET THE VEHICLE OFF THE ROAD WITHOUT AN ACCIDENT OCCURING. THE ENGINE CODES SCANNED VIA THE OBDII PORT DIRECTLY AFTER ARE AS FOLLOWS: P051B, P0299, P0340, P0344, P0365 AND P0369. THE TAG/STICKER ON THE TOP OF THE MOTOR HAS THE FOLLOWING NUMBERS, DATE AND INFORMATION ON IT: H2BG 6L084 AA 1,01 427 CRAIOVA ENGINE PLANT 19JUL17 FWSTA19071410474H2BG 6L084 AA FE AFTER FINDING OUT ABOUT THE CURRENT RECALL CAMPAIGN 23S64 / 23V905 AND SPEAKING WITH A FORD REPRESENATIVE WHO RECOMENDED GETTING THE VEHICLE TO A SERVICE CENTER AS SOON AS POSSIBLER, THE CAR WAS TRAILERED TO OUR LOCAL FORD DEALERSHIP (MULLINAX FORD, MOBILE, ALABAMA) ON 26FEB24 AND THEY TOOK THE VEHICLE IN FOR EVALUATION.
Mfg Campaign: 11574165
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH, the vehicle shut off. The vehicle restarted but shut off again. The check engine and oil warning lights illuminated upon restarting the vehicle. The vehicle was taken to the local dealer, who informed the contact that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH, the vehicle shut off. The vehicle restarted but shut off again. The check engine and oil warning lights illuminated upon restarting the vehicle. The vehicle was taken to the local dealer, who informed the contact that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH, the vehicle shut off. The vehicle restarted but shut off again. The check engine and oil warning lights illuminated upon restarting the vehicle. The vehicle was taken to the local dealer, who informed the contact that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 36,000.
Mfg Campaign: 11574215
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine oil pressure warning light illuminated, and the vehicle lost motive power. The Police arrived on the scene and had the vehicle towed to a parking lot. The contact's son, an independent mechanic, later arrived and determined that the engine was faulty. The contact stated that the engine had been replaced twice, but the failure recurred. The vehicle was then towed to the contact's son's body shop, where it was diagnosed and determined that the engine needed to be replaced for the third time. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine oil pressure warning light illuminated, and the vehicle lost motive power. The Police arrived on the scene and had the vehicle towed to a parking lot. The contact's son, an independent mechanic, later arrived and determined that the engine was faulty. The contact stated that the engine had been replaced twice, but the failure recurred. The vehicle was then towed to the contact's son's body shop, where it was diagnosed and determined that the engine needed to be replaced for the third time. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine oil pressure warning light illuminated, and the vehicle lost motive power. The Police arrived on the scene and had the vehicle towed to a parking lot. The contact's son, an independent mechanic, later arrived and determined that the engine was faulty. The contact stated that the engine had been replaced twice, but the failure recurred. The vehicle was then towed to the contact's son's body shop, where it was diagnosed and determined that the engine needed to be replaced for the third time. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 147,000. VIN tool confirms parts not available.
Mfg Campaign: 11574223
Recall Date: Feb 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective engine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective engine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. While the contact's wife was driving at a moderate rate of speed, the check engine warning light initially flashed on the instrument panel. The vehicle was taken to an independent mechanic where a diagnostic test was performed which showed several defective engine sensors. As the contact's wife proceeded to drive home, several additional messages appeared on the instrument panel. The vehicle was then towed to the dealer where metal shavings were found inside the engine. The contact was then notified of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 79,663. VIN tool confirms parts not available.
Mfg Campaign: 11573934
Recall Date: Feb 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible because the engine would need replaced. I then call Ford to tell them about it and asked about a buy back. This was TWO DAYS before I get the advance recall letter. Not once in the phone call did they tell me how dangerous my car was at this point and never said anything about the recall. I try to go to work the next day and my oil light then comes on. I then finally get the recall to find out I would still have to pay about $7,500 out of pocket for engine and turbo as well at $1,800 a month in rental cost. INFORMATION REDACTED PURSUANT TO THE F
Corrective Action:
I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible because the engine would need replaced. I then call Ford to tell them about it and asked about a buy back. This was TWO DAYS before I get the advance recall letter. Not once in the phone call did they tell me how dangerous my car was at this point and never said anything about the recall. I try to go to work the next day and my oil light then comes on. I then finally get the recall to find out I would still have to pay about $7,500 out of pocket for engine and turbo as well at $1,800 a month in rental cost. INFORMATION REDACTED PURSUANT TO THE F
Additional Notes:
I purchased the vehicle and not even two weeks goes by before I am going 55mph and the entire car started shutting down. I managed to get off the road. I had the vehicle towed to Klaben Ford in Warren where it took months to replace the engine and turbo. I finally get it back and not even 24 hours went by before it stalled going over railroad tracks. Klaben tells me they left a clamp on my engine and gave it back. I had it for two days before I had a loss of power again while turning left in an intersection. Luckily the oncoming traffic were extremely quick to respond and were able to stop before hitting me. This time they had my car for a week or two and gave it back finally working. Unrelated to this exact case, but Klaben also in that time had my vehicle catch on fire when another vehicle exploded next to it. They took it to their own body shop without my consent originally. Since it was already there I agreed to have them estimate repairs. Little did I realize they would cut their labor costs to be able to not total out the vehicle. Looking back I should of had an unrelated body shop estimate the repairs to have the [XXX] car totaled out and replaced. Fast forward about two years where I have my car finally running and seems great. January 2024 comes and the engine light warning comes across my car while I am on [XXX] driving 70 miles per hour with my 1 and 3 year old in the car. I stop and I have it taken to my mechanic who told me to drive it as little as possible because the engine would need replaced. I then call Ford to tell them about it and asked about a buy back. This was TWO DAYS before I get the advance recall letter. Not once in the phone call did they tell me how dangerous my car was at this point and never said anything about the recall. I try to go to work the next day and my oil light then comes on. I then finally get the recall to find out I would still have to pay about $7,500 out of pocket for engine and turbo as well at $1,800 a month in rental cost. INFORMATION REDACTED PURSUANT TO THE F
Mfg Campaign: 11573840
Recall Date: Feb 25, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 55 MPH, the vehicle began to lose motive power. The contact stated that the "low oil pressure" warning light was illuminated, and there was an audible chime heard. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle decelerated to 20 MPH. The contact was able to pull off the highway and stopped and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that after the engine failure she received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact related the failure to the NHTSA Campaign. The manufacturer was made aware of the failure. The failure mileage was 40,257. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 55 MPH, the vehicle began to lose motive power. The contact stated that the "low oil pressure" warning light was illuminated, and there was an audible chime heard. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle decelerated to 20 MPH. The contact was able to pull off the highway and stopped and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that after the engine failure she received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact related the failure to the NHTSA Campaign. The manufacturer was made aware of the failure. The failure mileage was 40,257. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 55 MPH, the vehicle began to lose motive power. The contact stated that the "low oil pressure" warning light was illuminated, and there was an audible chime heard. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that the vehicle decelerated to 20 MPH. The contact was able to pull off the highway and stopped and then had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact stated that after the engine failure she received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact related the failure to the NHTSA Campaign. The manufacturer was made aware of the failure. The failure mileage was 40,257. VIN tool confirms parts not available.
Mfg Campaign: 11573534
Recall Date: Feb 23, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the oil pressure warning light was illuminated. The contact drove the vehicle to a dealer to be diagnosed. The contact was informed that the oil pump had failed, and the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact recently received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the oil pressure warning light was illuminated. The contact drove the vehicle to a dealer to be diagnosed. The contact was informed that the oil pump had failed, and the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact recently received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated while driving approximately 40 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the oil pressure warning light was illuminated. The contact drove the vehicle to a dealer to be diagnosed. The contact was informed that the oil pump had failed, and the engine long block and the turbo charger needed to be replaced. The vehicle was not repaired. The contact recently received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to the recall. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Mfg Campaign: 11573587
Recall Date: Feb 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
Corrective Action:
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
Additional Notes:
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
Mfg Campaign: 11573492
Recall Date: Feb 22, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
Corrective Action:
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
Additional Notes:
In October 2023, my oil pump failed while on the freeway, resulting in total engine and turbo failure, severe emotional distress, and a substantial financial burden. I had to pay out of pocket to replace both components. In February 2024, the transmission failed on the freeway, increasing the financial burden already on my shoulders as Ford notified me they would not consider reimbursement for the money already spent on the engine and turbo replacement until 6-8 weeks after I file a report, and they will not allow me to file the reimbursement request until some point in April-June of this year. I drive for work and am now in an extremely difficult position due to the failure of multiple components resulting in serious mental, emotional, and financial duress. My safety was endangered in both cases as I was driving on the freeway in traffic. I do not believe a car less than 6 years old should have an engine, turbo, and transmission failure all just outside of the 5 year warranty within a few months of each other. I believe this violates the implied warranty of merchantability and presents a serious hazard for other owners of this make and model.
Mfg Campaign: 11573492
Recall Date: Feb 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for 6000.00. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me 138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.
Corrective Action:
This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for 6000.00. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me 138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.
Additional Notes:
This vehicle is currently under recall number Manufacturer Recall Number 23S64 and NHTSA Recall Number 23V905. This recall has caused the engine to seize up. The dealership I bought it from will not help with the recall and states that I could pay to have the engine replaced myself for 6000.00. The dealership acknowledges there is a recall on my car, they are having trouble getting the parts, but will not provide me with a loaner car until the parts arrive, and tried to pressure me into paying for a replacement engine out of pocket. They also charged me 138.99 to look at car and determine it is part of the recall. I had to pay to have it towed back to my house due to their inadequate service and non-help in this recall situation.
Mfg Campaign: 11573139
Recall Date: Feb 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.
Corrective Action:
The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.
Additional Notes:
The low engine oil light came on at around 73000 miles and the turbo stopped working, I was only able to go up a hill at 10 miles per hour, I was able to get my car to a safe spot but the car is undrivable now due to the oil pump and the turbo boost going out.
Mfg Campaign: 11572894
Recall Date: Feb 20, 2024
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Valencia, CA • 36 yrs
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