Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
11/19-While driving on interstate received "Low Engine Oil Pressure Warning" while trying to work through traffic to get off the interstate vehicle slowed from `65mph to `25mph would not accelerate and was almost rear ended and hit by other vehicles. Vehicle was towed to Ford dealer and was told that the Engine would need to be replaced. Research is showing a flaw in the Engine Oil pump design and many customers are reporting same issues. Repairs are estimated at $6,100 with No assurance from Parts Dept. at dealership that the replacement engine will have been updated and corrected this issue.
Corrective Action:
11/19-While driving on interstate received "Low Engine Oil Pressure Warning" while trying to work through traffic to get off the interstate vehicle slowed from `65mph to `25mph would not accelerate and was almost rear ended and hit by other vehicles. Vehicle was towed to Ford dealer and was told that the Engine would need to be replaced. Research is showing a flaw in the Engine Oil pump design and many customers are reporting same issues. Repairs are estimated at $6,100 with No assurance from Parts Dept. at dealership that the replacement engine will have been updated and corrected this issue.
Additional Notes:
11/19-While driving on interstate received "Low Engine Oil Pressure Warning" while trying to work through traffic to get off the interstate vehicle slowed from `65mph to `25mph would not accelerate and was almost rear ended and hit by other vehicles. Vehicle was towed to Ford dealer and was told that the Engine would need to be replaced. Research is showing a flaw in the Engine Oil pump design and many customers are reporting same issues. Repairs are estimated at $6,100 with No assurance from Parts Dept. at dealership that the replacement engine will have been updated and corrected this issue.
Mfg Campaign: 11557630
Recall Date: Nov 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
Corrective Action:
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
Additional Notes:
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
Mfg Campaign: 11557367
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
Corrective Action:
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
Additional Notes:
THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIVING AND PUT ME AND MY FAMILY AT RISK OF INJURY. THIS ENGINE FAILURE HAS CAUSED ME TO RELY ON OTHER PEOPLE FOR TRANSPORTATION TO WORK AND OTHER MEDICAL APPOINTMENTS. THIS VEHICLE HAS ALSO HAD TO BE TOWED MULTIPLE TIMES AND PUSHED TO A SAFE LOCATION DUE TO THE ENGINE FAILING AND CAUSING MY CAR FROM GOING TOP SPEED TO 20MPH ON THE HIGHWAY. NO WARNING LAMPS WERE GIVEN TO ME AND THIS VEHICLE HAS BEEN INSPECTED AND TAKEN TO FORD MULTIPLE TIMES TO BE LOOKED AT AND INSPECTED. DOCUMENTATION CAN BE PROVIDED WITH ALL OF MY VEHICLES PROBLEMS FROM ALERTS ON THE APP, EMAILS, PAPERWORK FROM THE DEALERSHIP.. ETC. I DRIVE OVER AN HOUR TO AND FROM WORK, IT HAS BEEN SUCH AN INCONVENIENCE TO HAVE TO DRIVE MY HUSBAND'S CAR WHICH ISN'T THE MOST RELIABLE AND HAVING A VEHICLE I HAVE TO PAY ON BUT CANNOT DRIVE IS REALLY STRESSFUL AN POINTLESS SINCE IT'S JUST SITTING AND COLLECTING DUST WITH NO HELP. I HAVE REACHED OUT FOR HELP WITH THIS AND NO ONE I MEAN NO ONE HAS HELPED AT ALL. FORD HAS BRUSHED THIS ASIDE AND LEFT ME WITH THIS BURDEN. I ALSO FILED WITH THE OHIO ATTORNEY GENERAL OFFICE AND THEY COULDNT HELP ME.
Mfg Campaign: 11557367
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Corrective Action:
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Additional Notes:
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Mfg Campaign: 11557368
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Corrective Action:
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Additional Notes:
I bought my car brand new Ford ecosport. Car was running good until couple of weeks ago. My engine broke down in middle of high way 15 and 805 free way in California. Oil pressures which I tow the car to mechanic that night. The mechanic called me the next day and told me and said oil pump issues which led to break engine. I called and went to Ford dealer they won't work with me. My car is 74k miles which is they told is out warranty. My issue is the car has major mechanical issues. I didn't any warning signs before ford broke down. I would like to file complaint. So please let me know what I need to do . There is over 95 complaint with the same issue.
Mfg Campaign: 11557368
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Corrective Action:
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Additional Notes:
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Mfg Campaign: 11557474
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Potential Consequences:
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Corrective Action:
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Additional Notes:
This model of the Ford Ecosport needs to be recalled due to a faulty engine. My engine had to be replaced at 70k miles because of a design flaw. As I was driving, the car indicated low oil pressure and stopped accelerating. The engine had to be completely replaced.
Mfg Campaign: 11557474
Recall Date: Nov 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.
Corrective Action:
Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.
Additional Notes:
Our 2018 Ford EcoSport with less then 50,000 miles had an engine failure while driving on the highway. This was due to the loss of oil pressure. We were out of the warranty by just a few weeks and Ford provided no help or support. We found out that this was a common problem with the engine on this style car but again there was zero support or help from Ford. The old pressure light came on while on a road trip with my wife. Once the light came on the car stopped accelerating so we pulled off the highway and took or car to the nearest Ford Dealership. They told us the engine was destroyed and needed to be replaced. Again we were offered zero support or answers from Ford and we had no choice but to pay over $7,000 to get a new engine in a year old car with less then 50,000 miles.
Mfg Campaign: 11557160
Recall Date: Nov 28, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. The contact stated that she exited the freeway and veered to the side of the road, where the vehicle lost motive power. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. The contact stated that she exited the freeway and veered to the side of the road, where the vehicle lost motive power. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 65-70 MPH, the low oil pressure warning light illuminated, and the vehicle started losing motive power. The contact stated that she exited the freeway and veered to the side of the road, where the vehicle lost motive power. The vehicle failed to restart and was towed to an unknown dealer. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
Mfg Campaign: 11557200
Recall Date: Nov 28, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Mfg Campaign: 11556236
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 MPH, the brake pedal became firm, and it was difficult to depress the brake pedal. The engine oil pressure, engine, and the wrench warning lights were illuminated. The vehicle was taken to an independent mechanic. The contact was informed that the failure was due to a faulty oil pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 77,301.
Mfg Campaign: 11556236
Recall Date: Nov 21, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Mfg Campaign: 11556023
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while driving 35-40 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the thermostat had failed. The vehicle was then taken to another independent mechanic, who made the same assessment and informed the contact that the failure could be covered under warranty. The vehicle was taken to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine under warranty; however, the failure recurred within 24 hours. The vehicle was taken back to the dealer, where the thermostat and the starter were replaced. The contact stated that while pulling out of a Walmart parking lot the following day, the vehicle shut off. The contact jumpstarted the vehicle, and the battery was replaced at Walmart; however, the vehicle shut off several times within an hour of replacing the battery. The contact stated that while coming to a complete stop in the highway, the vehicle shut off. The contact was unable to pull to the side of the road. The contact stated that she pushed the vehicle to the side of the road with the assistance of bystanders. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not repaired. The contact stated that the auto Start/Stop feature seemed to malfunction with the engine turning off when coming to a stop, but the vehicle failed to restart as needed. The manufacturer was not notified of the failure. The failure mileage was approximately 42,0000.
Mfg Campaign: 11556023
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Ecosport. The contact stated while his daughter was driving into a parking area, she heard an abnormal sound coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed that the engine oil was at sufficient levels. The low-oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Corrective Action:
The contact owns a 2018 Ford Ecosport. The contact stated while his daughter was driving into a parking area, she heard an abnormal sound coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed that the engine oil was at sufficient levels. The low-oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Additional Notes:
The contact owns a 2018 Ford Ecosport. The contact stated while his daughter was driving into a parking area, she heard an abnormal sound coming from the engine compartment. After a visual inspection of the engine compartment, the contact observed that the engine oil was at sufficient levels. The low-oil pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil pump causing damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE23015 (Engine and Engine Cooling). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 81,000.
Mfg Campaign: 11556066
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Corrective Action:
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Additional Notes:
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Mfg Campaign: 11556069
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Corrective Action:
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Additional Notes:
I bought my 2018 firs eco sport 3 months ago. Right after my 3rd car payment, the low oil pressure light came on. Took pictures of the dipstick, oil was good! Just had it changed , with receipt, 90% life left. Made it to miles down the road car made a little noise and stalled and would not start. Ford dealer had it Wednesday evening and on Monday they still have not touched my car! 202 complaints on this issues !
Mfg Campaign: 11556069
Recall Date: Nov 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.
Corrective Action:
I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.
Additional Notes:
I just bought the car and a year later it started showing low engine oil and then the whole car stopped running in the middle of the road. The engine went out.
Mfg Campaign: 11555578
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.
Corrective Action:
The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.
Additional Notes:
The engine failed at 57,000 miles due to an oil pump failure. There was no warning light or check engine light. I was on the freeway and the car started to shake I was able to get off the freeway but this could have ended badly if I was unable to control the car on the freeway. The car has been at the dealer for over five weeks now waiting on a replacement engine that I am responsible for paying for even though it was not my fault to the tune of $8,500. The engines are going out on several of these cars and they need to be recalled it is a huge burden of expense and also accidents that are happening even resulting in death.
Mfg Campaign: 11555640
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the low-pressure oil warning light illuminated. The contact stated that the vehicle had received an oil change approximately five days prior to the failure. The contact was able to drive the vehicle to the local Midas where the contact was informed that the oil pump was not processing the engine oil. The contact was advised not to start the vehicle, and to have it towed to the dealer. The vehicle was towed to the dealer where it was diagnosed with an oil pump failure. The contact was informed that the engine, oil pump, wet belt, and turbo needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The manufacturer advised the contact that the warranty had expired and to report the failure to the NHTSA Hotline. The failure mileage was approximately 48,176.
Mfg Campaign: 11555414
Recall Date: Nov 16, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have had my vehicle's oil changes done regularly and have copies of those receipts. It only has 64,961 miles. While driving to work on 11/6/23 on a busy road my car gave me a "dangerously low oil pressure" warning light and I could hear a loud noise from my engine. The car behind me almost hit me as I began to slow; very glad I was not on the interstate yet. We had not had any problems with the engine before and have had no comments of concerns from mechanics during regular maintenance. We had it towed to the Ford dealership where I bought it, Steve Marsh in Milan, TN. They diagnosed the problem as being a failure of the oil pump belt and said I need a new engine that will cost $6,200. This belt is not due to be replaced until 150,000 miles per my owner's manual. It is still at the dealership and is available for inspection. It is not covered by factory warranty and I don't have a service plan. The dealership and I have both contacted Ford separately and were told they do not have any assistance to pay for this problem at this time. I have case # [XXX] from Ford. From my research online, what I was told by the dealer and a separate mechanic, this is a known problem with this engine and there is no way to know it is going bad until it happens. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11555418
Recall Date: Nov 16, 2023
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