Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.
Mfg Campaign: 11655996
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.
Mfg Campaign: 11655996
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the "Engine Oil Pressure Low - Stop Safely" message was displayed on the instrument panel. The contact stated that the vehicle became inoperable due to the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the "Engine Oil Pressure Low - Stop Safely" message was displayed on the instrument panel. The contact stated that the vehicle became inoperable due to the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the "Engine Oil Pressure Low - Stop Safely" message was displayed on the instrument panel. The contact stated that the vehicle became inoperable due to the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 128,000. VIN tool confirms parts not available.
Mfg Campaign: 11655756
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Corrective Action:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Additional Notes:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Mfg Campaign: 11655551
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Corrective Action:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Additional Notes:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Mfg Campaign: 11655551
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Corrective Action:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Additional Notes:
My vehicle was identified as part of the safety recall in 2023. In 2024 my car started struggling and the low engine oil pressure warning started showing on my dash. The check engine light and service soon indicator lights started showing on the dash as well. The car was just past 71,000mi. When I purchased the car it was at about 60,000mi. Since the issues seemed related to the recall I went to a Ford dealer. My car was checked with the dealer and I was given a loaner vehicle. I was told that my car’s engine needed to be replaced. I drove a loaner car from September 2024 to April 2025 as my car waited for an engine to be sent to my dealer. Once the engine was replaced I was told that I also would have to purchase a battery since my car hadn’t been driven for so long. I now have my car returned to me but I am nervous to drive it with the same recall issue still outstanding. Parts for the recall remedy were announced to be available by the end of the first quarter of 2025 but they are not. There is also not any updates to when parts will be available.
Mfg Campaign: 11655551
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Corrective Action:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Additional Notes:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Mfg Campaign: 11655002
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Corrective Action:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Additional Notes:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Mfg Campaign: 11655002
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Corrective Action:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Additional Notes:
I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.
Mfg Campaign: 11655002
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
Corrective Action:
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
Additional Notes:
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
Mfg Campaign: 11655041
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
Corrective Action:
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
Additional Notes:
Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.
Mfg Campaign: 11655041
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received a notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11654137
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer and was diagnosed with engine failure due to the failure of the oil pump belt tensioner. The engine was replaced but the dealer confirmed that the parts for the recall repair of the oil belt tensioner were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer and was diagnosed with engine failure due to the failure of the oil pump belt tensioner. The engine was replaced but the dealer confirmed that the parts for the recall repair of the oil belt tensioner were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low oil warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer and was diagnosed with engine failure due to the failure of the oil pump belt tensioner. The engine was replaced but the dealer confirmed that the parts for the recall repair of the oil belt tensioner were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000. VIN tool confirms parts not available.
Mfg Campaign: 11653844
Recall Date: Apr 10, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 35 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The message "Put Foot on The Brake and Press Start" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 35 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The message "Put Foot on The Brake and Press Start" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 35 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The failure had occurred on several occasions. The contact stated that the check engine warning light was illuminated. The message "Put Foot on The Brake and Press Start" was displayed on the instrument panel. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11653478
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11653541
Recall Date: Apr 8, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to wait for the correspondence from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to wait for the correspondence from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact to wait for the correspondence from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11653128
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated intermittently. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Mfg Campaign: 11652489
Recall Date: Apr 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11651995
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine and the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The contact was informed of an unknown recall; however, the contact was informed that the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 99,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine and the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The contact was informed of an unknown recall; however, the contact was informed that the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 99,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with coolant intrusion into the engine and the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was confirmed that the engine needed to be replaced. The contact was informed of an unknown recall; however, the contact was informed that the VIN was not included in the recall. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 99,000.
Mfg Campaign: 11652062
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated that after refueling and driving approximately 35 MPH, the vehicle lost motive power. The accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The contact turned off the vehicle, but the vehicle failed to restart. The service and engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed with engine failure. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, where it was diagnosed that the engine was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the battery was dead. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 77,224. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated that after refueling and driving approximately 35 MPH, the vehicle lost motive power. The accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The contact turned off the vehicle, but the vehicle failed to restart. The service and engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed with engine failure. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, where it was diagnosed that the engine was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the battery was dead. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 77,224. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated that after refueling and driving approximately 35 MPH, the vehicle lost motive power. The accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The contact turned off the vehicle, but the vehicle failed to restart. The service and engine warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed with engine failure. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, where it was diagnosed that the engine was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer again, where it was diagnosed that the battery was dead. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 77,224. VIN tool confirms parts not available.
Mfg Campaign: 11651324
Recall Date: Mar 28, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
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