Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Ecosport vehicles sold in the United States Federal Territiories. These vehicles were shipped with the European brake reservoir pictogram cap label and the European English language owner's manual kits. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C04
Recall Date: May 14, 2018
Consumer Complaints
870 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was involved in a front end collision [XXX] that caused my vehicle to be totaled and me to be transported to the hospital via an ambulance. I purchased the vehicle with the understanding that it had numerous safety features including airbags throughout. During this accident my impact completely crumpled my engine compartment and left portions of my engine were left lying around. The only airbag to deploy was the skirt one below the steering wheel column. The curtain one over my driver door and the steering wheel one did not deploy. I sustained a concussion, post concussion syndrome, chest wall injury, hematoma and abrasions to my left arm and both legs. The bruises sustained to my abdomen make it look like I am still wearing my seatbelt. The post concussion syndrome has caused me memory loss for the entire day, before and after the accident other than a moment here or there. I cannot remember the accident or what led up to it. I continue to have headaches and nausea. I am really just looking for answers on why my other airbags did not deploy. Ford has declined to inspect the airbags unless I agree to have the vehicle brought to one of their inspection locations. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was involved in a front end collision [XXX] that caused my vehicle to be totaled and me to be transported to the hospital via an ambulance. I purchased the vehicle with the understanding that it had numerous safety features including airbags throughout. During this accident my impact completely crumpled my engine compartment and left portions of my engine were left lying around. The only airbag to deploy was the skirt one below the steering wheel column. The curtain one over my driver door and the steering wheel one did not deploy. I sustained a concussion, post concussion syndrome, chest wall injury, hematoma and abrasions to my left arm and both legs. The bruises sustained to my abdomen make it look like I am still wearing my seatbelt. The post concussion syndrome has caused me memory loss for the entire day, before and after the accident other than a moment here or there. I cannot remember the accident or what led up to it. I continue to have headaches and nausea. I am really just looking for answers on why my other airbags did not deploy. Ford has declined to inspect the airbags unless I agree to have the vehicle brought to one of their inspection locations. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was involved in a front end collision [XXX] that caused my vehicle to be totaled and me to be transported to the hospital via an ambulance. I purchased the vehicle with the understanding that it had numerous safety features including airbags throughout. During this accident my impact completely crumpled my engine compartment and left portions of my engine were left lying around. The only airbag to deploy was the skirt one below the steering wheel column. The curtain one over my driver door and the steering wheel one did not deploy. I sustained a concussion, post concussion syndrome, chest wall injury, hematoma and abrasions to my left arm and both legs. The bruises sustained to my abdomen make it look like I am still wearing my seatbelt. The post concussion syndrome has caused me memory loss for the entire day, before and after the accident other than a moment here or there. I cannot remember the accident or what led up to it. I continue to have headaches and nausea. I am really just looking for answers on why my other airbags did not deploy. Ford has declined to inspect the airbags unless I agree to have the vehicle brought to one of their inspection locations. Thank you [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11634730
Recall Date: Jan 7, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634375
Recall Date: Jan 6, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her brother was driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to the driver's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her brother was driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to the driver's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her brother was driving approximately 35 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to the driver's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
Mfg Campaign: 11633714
Recall Date: Jan 2, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11633312
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while the vehicle was at a red light, the vehicle stalled. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. The contact stated that the failure occurred on several occasions and the vehicle was no longer drivable and failed to return to normal operation. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the diagnostic result was unknown. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while the vehicle was at a red light, the vehicle stalled. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. The contact stated that the failure occurred on several occasions and the vehicle was no longer drivable and failed to return to normal operation. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the diagnostic result was unknown. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while the vehicle was at a red light, the vehicle stalled. The contact turned off and restarted the vehicle for the vehicle to return to normal operation. The contact stated that the failure occurred on several occasions and the vehicle was no longer drivable and failed to return to normal operation. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed; however, the diagnostic result was unknown. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mfg Campaign: 11633426
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while pulling into the garage and depressing the brake pedal, the engine revved significantly. The contact stated upon shifting to park(P), the vehicle jerked and remained parked. The contact then turned off the vehicle. There was no warning light illuminated. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle rolled forward unintendedly. The contact parked and turned off the vehicle temporarily. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while pulling into the garage and depressing the brake pedal, the engine revved significantly. The contact stated upon shifting to park(P), the vehicle jerked and remained parked. The contact then turned off the vehicle. There was no warning light illuminated. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle rolled forward unintendedly. The contact parked and turned off the vehicle temporarily. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while pulling into the garage and depressing the brake pedal, the engine revved significantly. The contact stated upon shifting to park(P), the vehicle jerked and remained parked. The contact then turned off the vehicle. There was no warning light illuminated. Additionally, the contact stated while at a complete stop and depressing the brake pedal, the vehicle rolled forward unintendedly. The contact parked and turned off the vehicle temporarily. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000. VIN tool confirms parts not available.
Mfg Campaign: 11631780
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 70 MPH, the low engine oil pressure warning light illuminated. The contact pulled over and the vehicle was towed to a dealer where it was diagnosed that the oil drive belt needed to be replaced. The VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 70 MPH, the low engine oil pressure warning light illuminated. The contact pulled over and the vehicle was towed to a dealer where it was diagnosed that the oil drive belt needed to be replaced. The VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 70 MPH, the low engine oil pressure warning light illuminated. The contact pulled over and the vehicle was towed to a dealer where it was diagnosed that the oil drive belt needed to be replaced. The VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part was not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11630156
Recall Date: Dec 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11629947
Recall Date: Dec 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Mfg Campaign: 11626766
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Mfg Campaign: 11626766
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 40 MPH, the check engine warning light illuminated. The message that there was “No Oil Pressure” was displayed. The vehicle decelerated and stalled. The vehicle was restarted but failed to accelerate above 20 MPH. The contact pulled over safely. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed and determined that the fuel pump had failed, and the engine needed to be replaced. After the engine replacement, the mechanic informed the contact that there was engine oil leaking onto the ignition coil. The vehicle was not repaired. The dealer informed the contact that the additional repairs would be an out-of-pocket expense. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 91,000.
Mfg Campaign: 11626766
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership says the vehicle needs a new engine and turbocharger, wants us to pay $8,100 for it. The dealership denies the issue is related to the active recall and ongoing class-action lawsuit, even though the circumstances align perfectly down to the mileage range in which this issue is expected to occur.
Corrective Action:
My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership says the vehicle needs a new engine and turbocharger, wants us to pay $8,100 for it. The dealership denies the issue is related to the active recall and ongoing class-action lawsuit, even though the circumstances align perfectly down to the mileage range in which this issue is expected to occur.
Additional Notes:
My partner lost acceleration on the highway, abruptly and without warning. We took the while to a Ford dealership for diagnostics. They found that the turbocharger had come loose and was grinding against the engine. Metal infiltrated into the oil, large pieces settled in the oil pan. The dealership says the vehicle needs a new engine and turbocharger, wants us to pay $8,100 for it. The dealership denies the issue is related to the active recall and ongoing class-action lawsuit, even though the circumstances align perfectly down to the mileage range in which this issue is expected to occur.
Mfg Campaign: 11626909
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My mother was driving my car when it randomly had displayed the check engine light and low oil pressure light. My mother immediately stopped driving it and we had it towed to my mechanic. My manic said the Engine is very noise, but oil is full. Said the wet belt timing system and the oil pump are inside the crankcase and need to be inspected, but to avoid breakage extensive testing needs to be done, but before that can happen the oil pan must be removed. After speaking with a master tech at Ford he let her know it will need an engine and possible turbo replacement, and this is a common issue in these vehicles.
Corrective Action:
My mother was driving my car when it randomly had displayed the check engine light and low oil pressure light. My mother immediately stopped driving it and we had it towed to my mechanic. My manic said the Engine is very noise, but oil is full. Said the wet belt timing system and the oil pump are inside the crankcase and need to be inspected, but to avoid breakage extensive testing needs to be done, but before that can happen the oil pan must be removed. After speaking with a master tech at Ford he let her know it will need an engine and possible turbo replacement, and this is a common issue in these vehicles.
Additional Notes:
My mother was driving my car when it randomly had displayed the check engine light and low oil pressure light. My mother immediately stopped driving it and we had it towed to my mechanic. My manic said the Engine is very noise, but oil is full. Said the wet belt timing system and the oil pump are inside the crankcase and need to be inspected, but to avoid breakage extensive testing needs to be done, but before that can happen the oil pan must be removed. After speaking with a master tech at Ford he let her know it will need an engine and possible turbo replacement, and this is a common issue in these vehicles.
Mfg Campaign: 11626265
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Component failure: LUG NUTS. Unable to remove the WHEEL because of SWOLLEN lug nuts. This is a massive safety issue.
Corrective Action:
Component failure: LUG NUTS. Unable to remove the WHEEL because of SWOLLEN lug nuts. This is a massive safety issue.
Additional Notes:
Component failure: LUG NUTS. Unable to remove the WHEEL because of SWOLLEN lug nuts. This is a massive safety issue.
Mfg Campaign: 11625884
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Component failure: LUG NUTS. Unable to remove the WHEEL because of SWOLLEN lug nuts. This is a massive safety issue.
Corrective Action:
Component failure: LUG NUTS. Unable to remove the WHEEL because of SWOLLEN lug nuts. This is a massive safety issue.
Additional Notes:
Component failure: LUG NUTS. Unable to remove the WHEEL because of SWOLLEN lug nuts. This is a massive safety issue.
Mfg Campaign: 11625884
Recall Date: Nov 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who referred the contact to another mechanic for assistance. The vehicle was towed to an independent mechanic who replaced the canister purge valve. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who referred the contact to another mechanic for assistance. The vehicle was towed to an independent mechanic who replaced the canister purge valve. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact stated while driving 60-65 MPH, the vehicle stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, who referred the contact to another mechanic for assistance. The vehicle was towed to an independent mechanic who replaced the canister purge valve. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Mfg Campaign: 11625405
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11625520
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Eco Sport. The contact stated that while driving at 45 MPH, the vehicle began to shake. The driver decreased the speed to 30 MPH. There was an abnormal rattling noise detected. The low oil pressure light was flashing. The vehicle was taken to an independent mechanic, who determined the failure was due to the drive belt. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 75,000.
Corrective Action:
The contact owns a 2018 Ford Eco Sport. The contact stated that while driving at 45 MPH, the vehicle began to shake. The driver decreased the speed to 30 MPH. There was an abnormal rattling noise detected. The low oil pressure light was flashing. The vehicle was taken to an independent mechanic, who determined the failure was due to the drive belt. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 75,000.
Additional Notes:
The contact owns a 2018 Ford Eco Sport. The contact stated that while driving at 45 MPH, the vehicle began to shake. The driver decreased the speed to 30 MPH. There was an abnormal rattling noise detected. The low oil pressure light was flashing. The vehicle was taken to an independent mechanic, who determined the failure was due to the drive belt. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The approximate failure mileage was 75,000.
Mfg Campaign: 11625024
Recall Date: Nov 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Corrective Action:
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Additional Notes:
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Mfg Campaign: 11624569
Recall Date: Nov 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Corrective Action:
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Additional Notes:
My engine light came on in September 2024. I took it to the Ford dealership and they told me it was my purge valve. I had my mechanic replace my purge valve and my engine light went off. 24 hours later my engine light came back on. I took it to the Ford dealership and they said the valve was loose and they fixed it. My engine light was off when they gave me my vehicle back. 2 fays layer my engine light came back on. While driving on I-45 my car shut off and stalled. I talked with the Ford corporate office and they informed me about my car's safety recall and that they will not have the parts until next year. I wanted to have my car be a total loss and purchase a 2024 Ford Escape. I was not approved and Ford is trying to give me my car back. I no longer feel safe driving behind the wheel of a car that has an increasing chance of shutting off and causing a crash.
Mfg Campaign: 11624569
Recall Date: Nov 11, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury