Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Ford EcoSport vehicles. The front seat frames may have been improperly welded, resulting in the seat back being improperly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C08
Recall Date: Jan 2, 2019
Consumer Complaints
502 ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11637692
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the low oil pressure message was displayed. The contact stated that while driving 20 MPH, there was an abnormal sound coming from the engine. The vehicle was taken to the dealer and was diagnosed with engine failure due to low oil pressure. The contact was informed that the recall repairs would begin in 2025. The vehicle remained with the dealer unrepaired. The manufacturer was not made aware of the issue. The failure mileage was 92,810. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the low oil pressure message was displayed. The contact stated that while driving 20 MPH, there was an abnormal sound coming from the engine. The vehicle was taken to the dealer and was diagnosed with engine failure due to low oil pressure. The contact was informed that the recall repairs would begin in 2025. The vehicle remained with the dealer unrepaired. The manufacturer was not made aware of the issue. The failure mileage was 92,810. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the low oil pressure message was displayed. The contact stated that while driving 20 MPH, there was an abnormal sound coming from the engine. The vehicle was taken to the dealer and was diagnosed with engine failure due to low oil pressure. The contact was informed that the recall repairs would begin in 2025. The vehicle remained with the dealer unrepaired. The manufacturer was not made aware of the issue. The failure mileage was 92,810. VIN tool confirms parts not available.
Mfg Campaign: 11637725
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 30 MPH, the vehicle experienced a loss of automotive power. The check engine oil warning light illuminated. In addition, the contact noticed smoke coming from under the hood and pulled into the residence. The vehicle was diagnosed by a local independent mechanic on scene, that the vehicle had a lack of lubricant causing the oil the build up and damage to the engine. The vehicle was diagnosed and determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact discovered NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and later confirmed that the VIN was included in the recall; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 30 MPH, the vehicle experienced a loss of automotive power. The check engine oil warning light illuminated. In addition, the contact noticed smoke coming from under the hood and pulled into the residence. The vehicle was diagnosed by a local independent mechanic on scene, that the vehicle had a lack of lubricant causing the oil the build up and damage to the engine. The vehicle was diagnosed and determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact discovered NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and later confirmed that the VIN was included in the recall; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 30 MPH, the vehicle experienced a loss of automotive power. The check engine oil warning light illuminated. In addition, the contact noticed smoke coming from under the hood and pulled into the residence. The vehicle was diagnosed by a local independent mechanic on scene, that the vehicle had a lack of lubricant causing the oil the build up and damage to the engine. The vehicle was diagnosed and determined that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. Upon further investigation, the contact discovered NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and later confirmed that the VIN was included in the recall; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 71,000. VIN tool confirms parts not available.
Mfg Campaign: 11637772
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, the check engine and oil pressure warning lights illuminated. The contact was able to get off the expressway safely. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 60,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, the check engine and oil pressure warning lights illuminated. The contact was able to get off the expressway safely. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 60,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, the check engine and oil pressure warning lights illuminated. The contact was able to get off the expressway safely. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 60,000. VIN tool confirms parts not available.
Mfg Campaign: 11637385
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I realize there is an open recall of 23V905. As well, my vehicle did experience a loss of oil pressure which caused the engine to fail. My local Ford Dealership DID replace the engine. However, the recall is still open given the fact the oil pump is still part of the original recall. My frustration is that this recall has been opened since February 2024 and there is no time frame of the repair and closing of the recall and Ford Motor Company refuses to take a complaint on it and has not communicated to their dealerships as to the time frame.
Corrective Action:
I realize there is an open recall of 23V905. As well, my vehicle did experience a loss of oil pressure which caused the engine to fail. My local Ford Dealership DID replace the engine. However, the recall is still open given the fact the oil pump is still part of the original recall. My frustration is that this recall has been opened since February 2024 and there is no time frame of the repair and closing of the recall and Ford Motor Company refuses to take a complaint on it and has not communicated to their dealerships as to the time frame.
Additional Notes:
I realize there is an open recall of 23V905. As well, my vehicle did experience a loss of oil pressure which caused the engine to fail. My local Ford Dealership DID replace the engine. However, the recall is still open given the fact the oil pump is still part of the original recall. My frustration is that this recall has been opened since February 2024 and there is no time frame of the repair and closing of the recall and Ford Motor Company refuses to take a complaint on it and has not communicated to their dealerships as to the time frame.
Mfg Campaign: 11637052
Recall Date: Jan 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the highway or in the middle of the road as I am driving the car loses power and stops in the middle of the road. The manufacturer should be responsible for this because this is obviously something that needs to be fixed where it could be causing my death or my family's death while on the road. My car stops more than six times from the moment that I leave my house even as I am on the road it will literally stop 5 to 6 times losing power in the middle of the street that could cause a potential situation or deathly this needs to be fixed as soon as possible. I should not be responsible for these damages because it is obviously a malfunction of the manufacturer.
Corrective Action:
My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the highway or in the middle of the road as I am driving the car loses power and stops in the middle of the road. The manufacturer should be responsible for this because this is obviously something that needs to be fixed where it could be causing my death or my family's death while on the road. My car stops more than six times from the moment that I leave my house even as I am on the road it will literally stop 5 to 6 times losing power in the middle of the street that could cause a potential situation or deathly this needs to be fixed as soon as possible. I should not be responsible for these damages because it is obviously a malfunction of the manufacturer.
Additional Notes:
My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the highway or in the middle of the road as I am driving the car loses power and stops in the middle of the road. The manufacturer should be responsible for this because this is obviously something that needs to be fixed where it could be causing my death or my family's death while on the road. My car stops more than six times from the moment that I leave my house even as I am on the road it will literally stop 5 to 6 times losing power in the middle of the street that could cause a potential situation or deathly this needs to be fixed as soon as possible. I should not be responsible for these damages because it is obviously a malfunction of the manufacturer.
Mfg Campaign: 11632379
Recall Date: Dec 26, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I drive this vehicle, sometimes it will lose all power even at 55 miles an hour. It comes up ...power reduced brake applied. I can't give it gas or anything. It lasts about 10 seconds.
Corrective Action:
When I drive this vehicle, sometimes it will lose all power even at 55 miles an hour. It comes up ...power reduced brake applied. I can't give it gas or anything. It lasts about 10 seconds.
Additional Notes:
When I drive this vehicle, sometimes it will lose all power even at 55 miles an hour. It comes up ...power reduced brake applied. I can't give it gas or anything. It lasts about 10 seconds.
Mfg Campaign: 11632019
Recall Date: Dec 22, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle has 19,800 miles on it and is now facing 1100 in repairs for a fuel pressure sensor that has failed. The dealership, Lafayette Ford Lincoln of Lafayette, Indiana, claims this is a normal wear and tear item. Despite the fact that I have the Platinum extended coverage they say that it is normal for fuel system parts to fail with such little use. This is the third major item on this vehicle to need repair. I currently have a recall that the manufacturer has not contacted us for a solution and we had the thermostats go out at 15,000 miles. Nearly causing damage to the engine. When speaking to corporate service they say that these items are also wear and tear despite there being so little tear. In the platinum package brochure they make mention of "it being easier to say what is not covered" and do not exclude sensors or tubes in the brochure. After a quick Facebook search for issues with EcoSport's it seems that this has many reports from other owners. I tried to speak with corporate supervisor and was placed on hold where they then hung up on me. It seems that when I pointed out that this might be a car issue they became defensive. I believe this is a bigger issue for this vehicle and this engine. If my car fails at 19,000 miles what is to say other failures are not related.
Corrective Action:
My vehicle has 19,800 miles on it and is now facing 1100 in repairs for a fuel pressure sensor that has failed. The dealership, Lafayette Ford Lincoln of Lafayette, Indiana, claims this is a normal wear and tear item. Despite the fact that I have the Platinum extended coverage they say that it is normal for fuel system parts to fail with such little use. This is the third major item on this vehicle to need repair. I currently have a recall that the manufacturer has not contacted us for a solution and we had the thermostats go out at 15,000 miles. Nearly causing damage to the engine. When speaking to corporate service they say that these items are also wear and tear despite there being so little tear. In the platinum package brochure they make mention of "it being easier to say what is not covered" and do not exclude sensors or tubes in the brochure. After a quick Facebook search for issues with EcoSport's it seems that this has many reports from other owners. I tried to speak with corporate supervisor and was placed on hold where they then hung up on me. It seems that when I pointed out that this might be a car issue they became defensive. I believe this is a bigger issue for this vehicle and this engine. If my car fails at 19,000 miles what is to say other failures are not related.
Additional Notes:
My vehicle has 19,800 miles on it and is now facing 1100 in repairs for a fuel pressure sensor that has failed. The dealership, Lafayette Ford Lincoln of Lafayette, Indiana, claims this is a normal wear and tear item. Despite the fact that I have the Platinum extended coverage they say that it is normal for fuel system parts to fail with such little use. This is the third major item on this vehicle to need repair. I currently have a recall that the manufacturer has not contacted us for a solution and we had the thermostats go out at 15,000 miles. Nearly causing damage to the engine. When speaking to corporate service they say that these items are also wear and tear despite there being so little tear. In the platinum package brochure they make mention of "it being easier to say what is not covered" and do not exclude sensors or tubes in the brochure. After a quick Facebook search for issues with EcoSport's it seems that this has many reports from other owners. I tried to speak with corporate supervisor and was placed on hold where they then hung up on me. It seems that when I pointed out that this might be a car issue they became defensive. I believe this is a bigger issue for this vehicle and this engine. If my car fails at 19,000 miles what is to say other failures are not related.
Mfg Campaign: 11631010
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Mfg Campaign: 11630573
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Mfg Campaign: 11630573
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the main control screen had blacked out and the safety features including the back-over prevention camera was inoperable. The contact stated while driving 60 MPH, the message that the vehicle was overheating was displayed on the dashboard and the vehicle decelerated to 9 MPH. The contact was able to exit the highway and pull over. The vehicle was towed to the dealer and the contact was informed that the recall repairs would begin in 2025. The manufacturer was made aware of the issue. The failure mileage was 73,000. VIN tool confirms parts not available.
Mfg Campaign: 11630573
Recall Date: Dec 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Mfg Campaign: 11629297
Recall Date: Dec 6, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11629057
Recall Date: Dec 5, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Eco Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and the powertrain malfunction warning lights illuminated. The contact pulled over to a family member’s residence. The contact was not able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford Eco Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and the powertrain malfunction warning lights illuminated. The contact pulled over to a family member’s residence. The contact was not able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford Eco Sport. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and the powertrain malfunction warning lights illuminated. The contact pulled over to a family member’s residence. The contact was not able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was not available. VIN tool confirms parts not available.
Mfg Campaign: 11628660
Recall Date: Dec 3, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RECALL 23S64 OIL PUMP DRIVE, OIL PUMP DRIVE GEAR , BRAKE BOOSTER VACCUM PUMP. ENGINE FAILURE HAS MADE THIS CAR A SAFETY RISK AND CAN NOT BE DRIVEN. FORD HAS STATED THEY DO NOT HAVE PARTS TO REPAIR TILL Q1 2025. OFFERED NO SOLUTION AS A INTERREPAIR OR A RENTAL CAR UNTIL PARTS ARE AVAILABLE
Corrective Action:
RECALL 23S64 OIL PUMP DRIVE, OIL PUMP DRIVE GEAR , BRAKE BOOSTER VACCUM PUMP. ENGINE FAILURE HAS MADE THIS CAR A SAFETY RISK AND CAN NOT BE DRIVEN. FORD HAS STATED THEY DO NOT HAVE PARTS TO REPAIR TILL Q1 2025. OFFERED NO SOLUTION AS A INTERREPAIR OR A RENTAL CAR UNTIL PARTS ARE AVAILABLE
Additional Notes:
RECALL 23S64 OIL PUMP DRIVE, OIL PUMP DRIVE GEAR , BRAKE BOOSTER VACCUM PUMP. ENGINE FAILURE HAS MADE THIS CAR A SAFETY RISK AND CAN NOT BE DRIVEN. FORD HAS STATED THEY DO NOT HAVE PARTS TO REPAIR TILL Q1 2025. OFFERED NO SOLUTION AS A INTERREPAIR OR A RENTAL CAR UNTIL PARTS ARE AVAILABLE
Mfg Campaign: 11628432
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford Ecosport. The contact stated that while the daughter was driving approximately 20 mph the check engine and oil pressure warning lights had illuminated, a burning odor was present inside the vehicle and white smoke was coming from the exhaust pipes. The daughter was alerted by another motorist that the vehicle was on fire. After parking and exiting the vehicle flames and smoke were present coming from the engine compartment. A nearby police officer used a fire extinguisher to extinguish the flames and the fire department was called to the scene. A police report was taken and the vehicle was towed away to a nearby lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The contact had previously received a recall notice regarding the NHTSA Campaign Number: 23V90500(ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 54,000.
Corrective Action:
The contact owns a 2019 Ford Ecosport. The contact stated that while the daughter was driving approximately 20 mph the check engine and oil pressure warning lights had illuminated, a burning odor was present inside the vehicle and white smoke was coming from the exhaust pipes. The daughter was alerted by another motorist that the vehicle was on fire. After parking and exiting the vehicle flames and smoke were present coming from the engine compartment. A nearby police officer used a fire extinguisher to extinguish the flames and the fire department was called to the scene. A police report was taken and the vehicle was towed away to a nearby lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The contact had previously received a recall notice regarding the NHTSA Campaign Number: 23V90500(ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 54,000.
Additional Notes:
The contact owns a 2019 Ford Ecosport. The contact stated that while the daughter was driving approximately 20 mph the check engine and oil pressure warning lights had illuminated, a burning odor was present inside the vehicle and white smoke was coming from the exhaust pipes. The daughter was alerted by another motorist that the vehicle was on fire. After parking and exiting the vehicle flames and smoke were present coming from the engine compartment. A nearby police officer used a fire extinguisher to extinguish the flames and the fire department was called to the scene. A police report was taken and the vehicle was towed away to a nearby lot. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The contact had previously received a recall notice regarding the NHTSA Campaign Number: 23V90500(ENGINE AND ENGINE COOLING). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 54,000.
Mfg Campaign: 11627929
Recall Date: Nov 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds on several occasions, the vehicle stalled. The vehicle was able to be restarted immediately after the first failure; however, the vehicle failed to start immediately after all other failures. The contact stated that the vehicle was no longer able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion. The vehicle was then towed to a dealer where it was determined that there was coolant intrusion in the cylinder and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds on several occasions, the vehicle stalled. The vehicle was able to be restarted immediately after the first failure; however, the vehicle failed to start immediately after all other failures. The contact stated that the vehicle was no longer able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion. The vehicle was then towed to a dealer where it was determined that there was coolant intrusion in the cylinder and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds on several occasions, the vehicle stalled. The vehicle was able to be restarted immediately after the first failure; however, the vehicle failed to start immediately after all other failures. The contact stated that the vehicle was no longer able to be restarted. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced due to coolant intrusion. The vehicle was then towed to a dealer where it was determined that there was coolant intrusion in the cylinder and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Mfg Campaign: 11626831
Recall Date: Nov 22, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626100
Recall Date: Nov 19, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light recently appeared on the instrument panel. The manufacturer was made aware of the issue. The failure mileage was approximately 40,00. The VIN was not available.
Corrective Action:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light recently appeared on the instrument panel. The manufacturer was made aware of the issue. The failure mileage was approximately 40,00. The VIN was not available.
Additional Notes:
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light recently appeared on the instrument panel. The manufacturer was made aware of the issue. The failure mileage was approximately 40,00. The VIN was not available.
Mfg Campaign: 11625409
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was having issues where accelerating was difficult for a couple weeks. Then I was going 70 on the highway and began dropping speed quickly (down to 30 mph within 30 seconds). I was pressing on the gas and nothing was happening. My check engine light turned on and the wrench light showed up, my screen when black and I had to pull over, felt like car stalled. Turned car off and then back on to try to get somewhere safer. Far would not go over 20 pulled into parking spot and breaks didn’t work. Got towed to my family mechanic and he drove it and said the same thing happened (he thought it was electric so send me to ford dealer). Dealer could not find anything wrong except a software update was needed. Problem was resolved but I found it hard to believe that was it. Fast forward 10 months later same thing happens. Lights turned on then off. Auto stop/start no longer working. Car feels like it is struggling to accelerate again and once I’m up to the intended speed it seems like it doesn’t want to change gears. Car basically seems like it is driving all wrong.
Corrective Action:
I was having issues where accelerating was difficult for a couple weeks. Then I was going 70 on the highway and began dropping speed quickly (down to 30 mph within 30 seconds). I was pressing on the gas and nothing was happening. My check engine light turned on and the wrench light showed up, my screen when black and I had to pull over, felt like car stalled. Turned car off and then back on to try to get somewhere safer. Far would not go over 20 pulled into parking spot and breaks didn’t work. Got towed to my family mechanic and he drove it and said the same thing happened (he thought it was electric so send me to ford dealer). Dealer could not find anything wrong except a software update was needed. Problem was resolved but I found it hard to believe that was it. Fast forward 10 months later same thing happens. Lights turned on then off. Auto stop/start no longer working. Car feels like it is struggling to accelerate again and once I’m up to the intended speed it seems like it doesn’t want to change gears. Car basically seems like it is driving all wrong.
Additional Notes:
I was having issues where accelerating was difficult for a couple weeks. Then I was going 70 on the highway and began dropping speed quickly (down to 30 mph within 30 seconds). I was pressing on the gas and nothing was happening. My check engine light turned on and the wrench light showed up, my screen when black and I had to pull over, felt like car stalled. Turned car off and then back on to try to get somewhere safer. Far would not go over 20 pulled into parking spot and breaks didn’t work. Got towed to my family mechanic and he drove it and said the same thing happened (he thought it was electric so send me to ford dealer). Dealer could not find anything wrong except a software update was needed. Problem was resolved but I found it hard to believe that was it. Fast forward 10 months later same thing happens. Lights turned on then off. Auto stop/start no longer working. Car feels like it is struggling to accelerate again and once I’m up to the intended speed it seems like it doesn’t want to change gears. Car basically seems like it is driving all wrong.
Mfg Campaign: 11624865
Recall Date: Nov 12, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury