Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S37
Recall Date: Oct 25, 2019
Consumer Complaints
645 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.
Corrective Action:
In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.
Additional Notes:
In November 2024 Customer Complaint: Engine/transmission is sputtering on acceleration between 20–40 MPH. Code Pulled: Misfire code on Cylinder 4. Action Taken: Swapped ignition coil from Cylinder 4 to 3. Removed spark plug and noted wear/carbon tracing. Replaced all 4 spark plugs with Motor craft SP-594 (ASP594). No misfire present after repair. Same misfiring issue returns May 2025.
Mfg Campaign: 11670417
Recall Date: Jul 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.
Corrective Action:
Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.
Additional Notes:
Purchased a 2019 Ford Edge that now has 62,000 miles. In April of 2025, the transmission started to stutter/slipping, shifting rough, and hesitate between 20 and 40 mph. Our car was not part of the Ford recall. Ford should repair this issue without charge.
Mfg Campaign: 11670440
Recall Date: Jul 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while driving 30 MPH, the vehicle hesitated and stalled while depressing the accelerator pedal. No warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off, then turned the vehicle back on, and the vehicle began to work as intended. The contact mentioned she drove a couple of miles at 35 MPH, the contact had to pull over a total of four times, exited the vehicle, detached the battery twice, and the failure persisted. The contact mentioned that while attempting to retrieve items from her open trunk, the trunk abruptly closed, causing her to become trapped. The contact attempted to open the truck with the key fob; however, was unsuccessful and started yelling, causing a bystander to assist. The bystander was able to manually open the trunk in order to release the contact from the entrapment. The contact sustained scratches and was sore from the incident however did not receive medical attention. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the torque transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred to the NHTSA Hotline. The approximate failure mileage was 100,264.
Mfg Campaign: 11670594
Recall Date: Jul 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle shuddered abnormally and failed to properly accelerate. The contact stated that the failure was present while driving approximately 30 MPH before self-correcting. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 62,000.
Mfg Campaign: 11670149
Recall Date: Jun 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while stopped at a traffic light and attempting to depress to accelerator pedal, the vehicle failed to respond as intended; however, after several seconds the vehicle worked as intended. There was no warning lights illuminated. A dealer was contacted. The vehicle was taken to an independent mechanic where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was then taken to a dealer where it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred by the manufacturer to report the failure to the NHTSA Hotline. The approximate failure mileage was 63,000.
Mfg Campaign: 11670361
Recall Date: Jun 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date.
Corrective Action:
Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date.
Additional Notes:
Transmission stops working / does not engage. At low RPMs, heavy jolts. Safety concern. Dealer assistance not correcting to date.
Mfg Campaign: 11670025
Recall Date: Jun 29, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.
Corrective Action:
The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.
Additional Notes:
The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.
Mfg Campaign: 11669695
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Corrective Action:
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Additional Notes:
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Mfg Campaign: 11669698
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Corrective Action:
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Additional Notes:
The Start / Stop fuel savings system stopped working in 2021. The engine idles constantly whether the drives are long or short. Ford said they would fix the system when parts were available. No fix to date when I set an appointment for basic service.
Mfg Campaign: 11669698
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode
Corrective Action:
Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode
Additional Notes:
Shuttering of gears & jumping had tss and oss sensors changed never fixed the issue. Vehicle has been well maintained with manufacturer guidelines. But now needs a transmission. Confirmed by transmission specialist. No warning lights or notice. Had it towed to shop due to being unsafe to drive. Vehicle went into limp mode
Mfg Campaign: 11669824
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter
Corrective Action:
Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter
Additional Notes:
Auto shudders at low speeds; 15-40 mph Dangerous car; revs high and low Told need new torque converter
Mfg Campaign: 11669372
Recall Date: Jun 26, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving at slow speeds on several occasions, the vehicle started shuddering, and the RPM fluctuated while shifting gear. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was unavailable.
Mfg Campaign: 11669480
Recall Date: Jun 26, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.
Corrective Action:
At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.
Additional Notes:
At around 44000 miles, the car shutters at low speeds while accelerating. It also seems to get worse the longer the car is being driven.
Mfg Campaign: 11668827
Recall Date: Jun 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.
Corrective Action:
Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.
Additional Notes:
Transmission/Torque converter is failing. The vehicle shudders at low speeds, it struggles to reach the speeds it needs making it hard to follow the flow of traffic or pull out into the road after coming to a stop. Brought the car in to a Ford dealership where they confirmed the issue, tried module reprogramming and tested again and confirmed it still was not fixed. There were no warning messages, the shuddering was first felt in mid to late May 2025, called on June 3rd 2025 to schedule an appointment with the Ford dealership, services performed on 6/18/25 and 6/19/25. Ford now stating the entire transmission needs to be replaced, the car is 6 years old with 75k miles.
Mfg Campaign: 11667989
Recall Date: Jun 19, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving 30 MPH and while depressing the accelerator pedal, the vehicle hesitated and stalled. The contact stated that while accelerating 50 MPH or above, the vehicle started to work as intended. The check warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed and it was determined that the crankcase hose needed to be replaced and the engine needed to be reprogramed. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced or rebuilt. The crankcase hose was replaced; however, the transmission was not rebuilt or replaced. The manufacturer was notified of the failure and informed the contact that the vehicle warranty had expired. No additional assistance was provided. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 116,000.
Mfg Campaign: 11667661
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN
Corrective Action:
Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN
Additional Notes:
Transmission lost fluid causing transmission to go bad. Ford has a recall on the transmission but not for my VIN
Mfg Campaign: 11667771
Recall Date: Jun 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FLUID FULL AND BLACK IN COLOR. TORQUE CONVERTER CAME APART WHICH RESULTED IN MATERIALS ON DIP STICK AND BAD SHUDDER SHIFTING ON THE 1-2 AND 2-3. DEALERSHIP WAS FULLY AWARE OF THIS ISSUE. I WENT TO THE DEALERSHIP SEVERAL TIMES REQUESTING ASSISTANCE WITH THE SHUDDERING ISSUE, BUT WAS TOLD THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY COULD FIX. EACH SERVICE LEVEL STATES THAT THE TRANSMISSION SHOULD BE CHECKED, BUT I WAS TOLD THAT DUE TO THE LOCATION OF THE DIPSTICK THAT THEY DO NOT CHECK. THERE WERE NO WARNING LIGHTS TO INDICATE AN ISSUE, BUT THE DEALERSHIP DID DIAGNOSE WITH THE CODE: 61439 TORQUE CONVERTER NEEDS REPLACING
Corrective Action:
TRANSMISSION FLUID FULL AND BLACK IN COLOR. TORQUE CONVERTER CAME APART WHICH RESULTED IN MATERIALS ON DIP STICK AND BAD SHUDDER SHIFTING ON THE 1-2 AND 2-3. DEALERSHIP WAS FULLY AWARE OF THIS ISSUE. I WENT TO THE DEALERSHIP SEVERAL TIMES REQUESTING ASSISTANCE WITH THE SHUDDERING ISSUE, BUT WAS TOLD THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY COULD FIX. EACH SERVICE LEVEL STATES THAT THE TRANSMISSION SHOULD BE CHECKED, BUT I WAS TOLD THAT DUE TO THE LOCATION OF THE DIPSTICK THAT THEY DO NOT CHECK. THERE WERE NO WARNING LIGHTS TO INDICATE AN ISSUE, BUT THE DEALERSHIP DID DIAGNOSE WITH THE CODE: 61439 TORQUE CONVERTER NEEDS REPLACING
Additional Notes:
TRANSMISSION FLUID FULL AND BLACK IN COLOR. TORQUE CONVERTER CAME APART WHICH RESULTED IN MATERIALS ON DIP STICK AND BAD SHUDDER SHIFTING ON THE 1-2 AND 2-3. DEALERSHIP WAS FULLY AWARE OF THIS ISSUE. I WENT TO THE DEALERSHIP SEVERAL TIMES REQUESTING ASSISTANCE WITH THE SHUDDERING ISSUE, BUT WAS TOLD THAT IT WOULD BE SEVERAL MONTHS BEFORE THEY COULD FIX. EACH SERVICE LEVEL STATES THAT THE TRANSMISSION SHOULD BE CHECKED, BUT I WAS TOLD THAT DUE TO THE LOCATION OF THE DIPSTICK THAT THEY DO NOT CHECK. THERE WERE NO WARNING LIGHTS TO INDICATE AN ISSUE, BUT THE DEALERSHIP DID DIAGNOSE WITH THE CODE: 61439 TORQUE CONVERTER NEEDS REPLACING
Mfg Campaign: 11667378
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.
Corrective Action:
The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.
Additional Notes:
The transmission, particularly from 3 to 4 and some from 5 to 6 jerks. This is a continuing issue with this model. My shop has told me it was the Torque Converter and is common with 2019 Edges.
Mfg Campaign: 11667431
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This is an additional complaint, among all the others for the faulty transmission and/or torque converter. 72K miles and have had it a month and the rough shifting at low speeds issue has reared it's head.
Corrective Action:
This is an additional complaint, among all the others for the faulty transmission and/or torque converter. 72K miles and have had it a month and the rough shifting at low speeds issue has reared it's head.
Additional Notes:
This is an additional complaint, among all the others for the faulty transmission and/or torque converter. 72K miles and have had it a month and the rough shifting at low speeds issue has reared it's head.
Mfg Campaign: 11667450
Recall Date: Jun 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine - Yes it is available for inspection. Approximately a year/18 months I was driving on the interstate and the engine shut down. I was required to pull over four lanes with no power. I took it to a Ford dealership in Franklin, TN. Supposedly it was fixed. However I now have a problem with the engine missing. I took it to my routine service repair center and their mechanic advised me coolant was seeping into the engine block. No messages or warnings were desplayed.
Corrective Action:
Engine - Yes it is available for inspection. Approximately a year/18 months I was driving on the interstate and the engine shut down. I was required to pull over four lanes with no power. I took it to a Ford dealership in Franklin, TN. Supposedly it was fixed. However I now have a problem with the engine missing. I took it to my routine service repair center and their mechanic advised me coolant was seeping into the engine block. No messages or warnings were desplayed.
Additional Notes:
Engine - Yes it is available for inspection. Approximately a year/18 months I was driving on the interstate and the engine shut down. I was required to pull over four lanes with no power. I took it to a Ford dealership in Franklin, TN. Supposedly it was fixed. However I now have a problem with the engine missing. I took it to my routine service repair center and their mechanic advised me coolant was seeping into the engine block. No messages or warnings were desplayed.
Mfg Campaign: 11667108
Recall Date: Jun 16, 2025
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