Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S10
Recall Date: Feb 24, 2022
Consumer Complaints
130 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover warranty repairs because they said it did not throw the proper code. However ford has offered to cover half of the engine replacement, leaving me with a $4000 bill. Do I have any options? Is there a system of checks and balances that assures that ford is doing everything correctly on their end?
Corrective Action:
My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover warranty repairs because they said it did not throw the proper code. However ford has offered to cover half of the engine replacement, leaving me with a $4000 bill. Do I have any options? Is there a system of checks and balances that assures that ford is doing everything correctly on their end?
Additional Notes:
My engine failed while driving. Towed to Ford dealership, found out about recall 23S27. Symptoms were the EXACT same but ford is refusing to cover warranty repairs because they said it did not throw the proper code. However ford has offered to cover half of the engine replacement, leaving me with a $4000 bill. Do I have any options? Is there a system of checks and balances that assures that ford is doing everything correctly on their end?
Mfg Campaign: 11651570
Recall Date: Mar 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The tips peeled off and I get cuts on my fingers. Ford dealership, Golf Mill Ford in Niles IL, informed me this is a VIN specific issue and I needed to file this claim. Please advise.
Corrective Action:
From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The tips peeled off and I get cuts on my fingers. Ford dealership, Golf Mill Ford in Niles IL, informed me this is a VIN specific issue and I needed to file this claim. Please advise.
Additional Notes:
From the Ford website: "Power window switch chrome tip replacement Campaign/NHTSA# 22N17 Issue Date 2023-05-16" The tips peeled off and I get cuts on my fingers. Ford dealership, Golf Mill Ford in Niles IL, informed me this is a VIN specific issue and I needed to file this claim. Please advise.
Mfg Campaign: 11648468
Recall Date: Mar 15, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Mfg Campaign: 11645966
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while driving 35 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the high-voltage battery had failed and needed to be replaced. The contact stated that the dealer reset the check engine warning light. The contact stated that the following day after the reset, the check engine warning light illuminated a second time. The contact related the failure to NHTSA Campaign Number: 21V869000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 129,000.
Mfg Campaign: 11645966
Recall Date: Mar 3, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message “Stop Safely Now” was displayed on the instrument panel. The vehicle was towed to another dealer, Kendall Ford of Bend (2100 NE 3rd St, Bend, OR 97701); who diagnosed that the high-voltage battery had failed and needed to be replaced. The failure was related to the recall; however, the recall repair could not be completed. The manufacturer was made aware of the failure. The failure was mileage was 51,988. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message “Stop Safely Now” was displayed on the instrument panel. The vehicle was towed to another dealer, Kendall Ford of Bend (2100 NE 3rd St, Bend, OR 97701); who diagnosed that the high-voltage battery had failed and needed to be replaced. The failure was related to the recall; however, the recall repair could not be completed. The manufacturer was made aware of the failure. The failure was mileage was 51,988. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The contact stated that after coasting out of the garage the vehicle stalled, the shifter seized in park(P), and the message “Stop Safely Now” was displayed on the instrument panel. The vehicle was towed to another dealer, Kendall Ford of Bend (2100 NE 3rd St, Bend, OR 97701); who diagnosed that the high-voltage battery had failed and needed to be replaced. The failure was related to the recall; however, the recall repair could not be completed. The manufacturer was made aware of the failure. The failure was mileage was 51,988. VIN tool confirms parts not available.
Mfg Campaign: 11645384
Recall Date: Feb 27, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.
Mfg Campaign: 11645045
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System). The contact stated that while pulling out of the driveway, the message "Stop Safely Now" was displayed, and the vehicle inadvertently shifted into park(P) and failed to shift into the intended gear. The power train warning light was illuminated. The vehicle was towed to two dealers where the failure was unable to be duplicated. The vehicle was towed to another dealer, but the failure was not duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 51,988.
Mfg Campaign: 11645045
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops every 5-10 seconds, as though the tank is full, necessitating multiple restarts. This defect makes it difficult to ascertain when the tank is genuinely full, leading to the risk of overfilling. On two occasions, despite the pump's intermittent stopping, it eventually functioned normally but resulted in overfilling, causing fuel to overflow from the fuel neck. This issue has been deemed out of warranty; however, Ford has offered to cover 50% of the repair costs as a goodwill gesture. Nonetheless, I believe that this defect should be fully covered and that a recall is warranted due to its significant safety implications. Additionally, a Technical Service Bulletin (TSB) exists for this issue, and there is a substantial online community documenting similar defects in the 2020-2023 Escape Hybrids. The estimated repair cost is $1,100, and the vehicle has less than 14,000 miles on the odometer. Enclosed are the diagnostic report (repairs pending), email correspondence from Ford, and the relevant TSB.
Corrective Action:
The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops every 5-10 seconds, as though the tank is full, necessitating multiple restarts. This defect makes it difficult to ascertain when the tank is genuinely full, leading to the risk of overfilling. On two occasions, despite the pump's intermittent stopping, it eventually functioned normally but resulted in overfilling, causing fuel to overflow from the fuel neck. This issue has been deemed out of warranty; however, Ford has offered to cover 50% of the repair costs as a goodwill gesture. Nonetheless, I believe that this defect should be fully covered and that a recall is warranted due to its significant safety implications. Additionally, a Technical Service Bulletin (TSB) exists for this issue, and there is a substantial online community documenting similar defects in the 2020-2023 Escape Hybrids. The estimated repair cost is $1,100, and the vehicle has less than 14,000 miles on the odometer. Enclosed are the diagnostic report (repairs pending), email correspondence from Ford, and the relevant TSB.
Additional Notes:
The fuel neck tube requires replacement as per the mechanic's assessment. When refueling, the pump frequently stops every 5-10 seconds, as though the tank is full, necessitating multiple restarts. This defect makes it difficult to ascertain when the tank is genuinely full, leading to the risk of overfilling. On two occasions, despite the pump's intermittent stopping, it eventually functioned normally but resulted in overfilling, causing fuel to overflow from the fuel neck. This issue has been deemed out of warranty; however, Ford has offered to cover 50% of the repair costs as a goodwill gesture. Nonetheless, I believe that this defect should be fully covered and that a recall is warranted due to its significant safety implications. Additionally, a Technical Service Bulletin (TSB) exists for this issue, and there is a substantial online community documenting similar defects in the 2020-2023 Escape Hybrids. The estimated repair cost is $1,100, and the vehicle has less than 14,000 miles on the odometer. Enclosed are the diagnostic report (repairs pending), email correspondence from Ford, and the relevant TSB.
Mfg Campaign: 11640109
Recall Date: Feb 1, 2025
Ford Motor Company
Defect Description:
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control and several other features failed to activate. The contact stated that the air bag indicator and a message that the rear seat monitor default warning light were illuminated. The vehicle was then taken to a dealer where it was diagnosed and determined to replace the driver's side seat belt buckle. The vehicle was not repaired because the dealer was waiting for the part to be received. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,500.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control and several other features failed to activate. The contact stated that the air bag indicator and a message that the rear seat monitor default warning light were illuminated. The vehicle was then taken to a dealer where it was diagnosed and determined to replace the driver's side seat belt buckle. The vehicle was not repaired because the dealer was waiting for the part to be received. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,500.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while driving 65 MPH and at various speeds, the cruise control and several other features failed to activate. The contact stated that the air bag indicator and a message that the rear seat monitor default warning light were illuminated. The vehicle was then taken to a dealer where it was diagnosed and determined to replace the driver's side seat belt buckle. The vehicle was not repaired because the dealer was waiting for the part to be received. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,500.
Mfg Campaign: 11638842
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of problem for two months but says there is no one locally to fix it.
Corrective Action:
Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of problem for two months but says there is no one locally to fix it.
Additional Notes:
Door fails to stay open. Closed on my leg and caused bruising. Window will not close once open. Dealer has known of problem for two months but says there is no one locally to fix it.
Mfg Campaign: 11638126
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Corrective Action:
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Additional Notes:
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Mfg Campaign: 11628436
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Corrective Action:
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Additional Notes:
I purchased my car in September and in October my check engine light came on and a wrench light. I think could not go above 30MPH.
Mfg Campaign: 11628436
Recall Date: Dec 2, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise. Brought to dealership and they said there was metal in the transmission but were unsure of the cause. The transmission needs to be replaced, ford will not cover because it is no longer under warranty. Vehicle is only 4 years old.
Corrective Action:
Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise. Brought to dealership and they said there was metal in the transmission but were unsure of the cause. The transmission needs to be replaced, ford will not cover because it is no longer under warranty. Vehicle is only 4 years old.
Additional Notes:
Vehicle started making clunking and knocking noises when switching between hybrid and gas. Thought this was due to the engine knocking issue that Ford had previously sent a recall letter about. Then the transmission started to slip or have a hard time when switching gears and makes a cracking noise. Brought to dealership and they said there was metal in the transmission but were unsure of the cause. The transmission needs to be replaced, ford will not cover because it is no longer under warranty. Vehicle is only 4 years old.
Mfg Campaign: 11627565
Recall Date: Nov 26, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the module smart data link was replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 46,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the module smart data link was replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 46,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the module smart data link was replaced. The vehicle was repaired. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 46,000.
Mfg Campaign: 11626665
Recall Date: Nov 21, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact became aware of customer satisfaction 22n15 as a probable cause for the failure. The approximate failure mileage was 46,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact became aware of customer satisfaction 22n15 as a probable cause for the failure. The approximate failure mileage was 46,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact became aware of customer satisfaction 22n15 as a probable cause for the failure. The approximate failure mileage was 46,000.
Mfg Campaign: 11625566
Recall Date: Nov 15, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.
Corrective Action:
Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.
Additional Notes:
Left front door check arm welds broken away (same as SMS 50150). Popping sound when door is used. Driver door difficult to open posing a danger.
Mfg Campaign: 11622112
Recall Date: Oct 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Corrective Action:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Additional Notes:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Mfg Campaign: 11618658
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Corrective Action:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Additional Notes:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Mfg Campaign: 11618658
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Corrective Action:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Additional Notes:
Parked car in garage on saturday like normally done for 3+ years. Next thing, car is completely unresponsive. Will not start, honk doesnt work, no lights nothing. If this happened in the middle of the road (and it has happened to other drivers), its a safety issue. Tried jump starting, nothing works.
Mfg Campaign: 11618658
Recall Date: Oct 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engine) is lit. Pulled over, shut the car off and went to use rest room hoping car would reset itself. No joy car is in full blown limp mode 30 mph max. Called dealer and they said they would have to charge me a diagnostic fee. I said your are not supposed to charge a fee for a recall. Went home read the code with my own reader. P1061 was set. Googled the code and it said this code was setting on Escape hybrids after recall software update. On 9/5/24 took car to dealer said nothing was in the knock pid and reset the code and limo mode, tech noted it was likely to reappear. Sure enough two day later same code, same limo mode. I have a SAFETY concern with this recall leaving me powerless. Fortunately for me both times this happened was on city streets! I do a lot of freeway driving and if this happened on the freeway I would experience a high speed rear collision. Car is now having the long block replaced 23N06 and hopefully I never see this or experience this behavior again. I have my doubts!
Corrective Action:
Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engine) is lit. Pulled over, shut the car off and went to use rest room hoping car would reset itself. No joy car is in full blown limp mode 30 mph max. Called dealer and they said they would have to charge me a diagnostic fee. I said your are not supposed to charge a fee for a recall. Went home read the code with my own reader. P1061 was set. Googled the code and it said this code was setting on Escape hybrids after recall software update. On 9/5/24 took car to dealer said nothing was in the knock pid and reset the code and limo mode, tech noted it was likely to reappear. Sure enough two day later same code, same limo mode. I have a SAFETY concern with this recall leaving me powerless. Fortunately for me both times this happened was on city streets! I do a lot of freeway driving and if this happened on the freeway I would experience a high speed rear collision. Car is now having the long block replaced 23N06 and hopefully I never see this or experience this behavior again. I have my doubts!
Additional Notes:
Had software update performed by dealer for 23S27 recall. Two weeks later sitting at a light amber box appeared that said check manual and had a picture of a wrench clicked ok to dismiss. Light changed and proceeded to make my left turn with no power. Looked back at dash and now MIL lamp (check engine) is lit. Pulled over, shut the car off and went to use rest room hoping car would reset itself. No joy car is in full blown limp mode 30 mph max. Called dealer and they said they would have to charge me a diagnostic fee. I said your are not supposed to charge a fee for a recall. Went home read the code with my own reader. P1061 was set. Googled the code and it said this code was setting on Escape hybrids after recall software update. On 9/5/24 took car to dealer said nothing was in the knock pid and reset the code and limo mode, tech noted it was likely to reappear. Sure enough two day later same code, same limo mode. I have a SAFETY concern with this recall leaving me powerless. Fortunately for me both times this happened was on city streets! I do a lot of freeway driving and if this happened on the freeway I would experience a high speed rear collision. Car is now having the long block replaced 23N06 and hopefully I never see this or experience this behavior again. I have my doubts!
Mfg Campaign: 11614119
Recall Date: Sep 12, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury