Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 FORD ESCAPE TORQUE CONVERTER IN MY TRANSMISSION EXPLODED AT 85,000 MILES. AAMCO TOLD ME ITS A KNOWN PROBLEM WITH THIS TRANSMISSION. FORD SHOULD HAVE A RECALL ON THIS PART. WHEN THE TRANSMISSION FAILED, I WAS IN HEAVY TRAFFIC AND TRAVELLING AROUND 30 MPH. COST $5400.00 TO REPAIR BECAUSE THE METAL SHAVINGS WENT BACK INTO THE TRANSMISSION. VERY DANGEROUS!
Corrective Action:
MY 2016 FORD ESCAPE TORQUE CONVERTER IN MY TRANSMISSION EXPLODED AT 85,000 MILES. AAMCO TOLD ME ITS A KNOWN PROBLEM WITH THIS TRANSMISSION. FORD SHOULD HAVE A RECALL ON THIS PART. WHEN THE TRANSMISSION FAILED, I WAS IN HEAVY TRAFFIC AND TRAVELLING AROUND 30 MPH. COST $5400.00 TO REPAIR BECAUSE THE METAL SHAVINGS WENT BACK INTO THE TRANSMISSION. VERY DANGEROUS!
Additional Notes:
MY 2016 FORD ESCAPE TORQUE CONVERTER IN MY TRANSMISSION EXPLODED AT 85,000 MILES. AAMCO TOLD ME ITS A KNOWN PROBLEM WITH THIS TRANSMISSION. FORD SHOULD HAVE A RECALL ON THIS PART. WHEN THE TRANSMISSION FAILED, I WAS IN HEAVY TRAFFIC AND TRAVELLING AROUND 30 MPH. COST $5400.00 TO REPAIR BECAUSE THE METAL SHAVINGS WENT BACK INTO THE TRANSMISSION. VERY DANGEROUS!
Mfg Campaign: 11319883
Recall Date: Mar 31, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
SLOWED AT FLASHING YELLOW LIGHT ON HIGHWAY, WHEN ACCELERATING AFTER LIGHT, TRANSMISSION SLIPPED. WAS IN THE MIDDLE OF A LONG TRIP. SLIPPAGE OCCURRED INTERMITTENTLY, THEN FREQUENTLY AND "SERVICE TRANSMISSION NOW" MESSAGE APPEARED. SLIPPAGE OCCURRED WHENEVER CAR WAS SLOWED AND TRANSMISSION ATTEMPTED TO DOWNSHIFT AND THEN ACCELERATE AFTERWARD. VERY DANGEROUS AT INTERSECTIONS, ESPECIALLY WHEN TAKING LEFT HAND TURNS IN TRAFFIC. VEHICLE LESS THAN THREE YEARS OLD AND SLIGHTLY OVER 60K MILE WARRANTEE LIMIT. TRANSMISSION HAD TO BE REPLACED FOR $6500.
Corrective Action:
SLOWED AT FLASHING YELLOW LIGHT ON HIGHWAY, WHEN ACCELERATING AFTER LIGHT, TRANSMISSION SLIPPED. WAS IN THE MIDDLE OF A LONG TRIP. SLIPPAGE OCCURRED INTERMITTENTLY, THEN FREQUENTLY AND "SERVICE TRANSMISSION NOW" MESSAGE APPEARED. SLIPPAGE OCCURRED WHENEVER CAR WAS SLOWED AND TRANSMISSION ATTEMPTED TO DOWNSHIFT AND THEN ACCELERATE AFTERWARD. VERY DANGEROUS AT INTERSECTIONS, ESPECIALLY WHEN TAKING LEFT HAND TURNS IN TRAFFIC. VEHICLE LESS THAN THREE YEARS OLD AND SLIGHTLY OVER 60K MILE WARRANTEE LIMIT. TRANSMISSION HAD TO BE REPLACED FOR $6500.
Additional Notes:
SLOWED AT FLASHING YELLOW LIGHT ON HIGHWAY, WHEN ACCELERATING AFTER LIGHT, TRANSMISSION SLIPPED. WAS IN THE MIDDLE OF A LONG TRIP. SLIPPAGE OCCURRED INTERMITTENTLY, THEN FREQUENTLY AND "SERVICE TRANSMISSION NOW" MESSAGE APPEARED. SLIPPAGE OCCURRED WHENEVER CAR WAS SLOWED AND TRANSMISSION ATTEMPTED TO DOWNSHIFT AND THEN ACCELERATE AFTERWARD. VERY DANGEROUS AT INTERSECTIONS, ESPECIALLY WHEN TAKING LEFT HAND TURNS IN TRAFFIC. VEHICLE LESS THAN THREE YEARS OLD AND SLIGHTLY OVER 60K MILE WARRANTEE LIMIT. TRANSMISSION HAD TO BE REPLACED FOR $6500.
Mfg Campaign: 11319145
Recall Date: Mar 24, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT, THE VEHICLE DRIFTED RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE TOM MASANO FORD LINCOLN LOCATED AT (1600 LANCASTER AVE, READING PA 19607) WHO CONFIRMED THE OIL LEAK AND THAT THE RIGHT REAR SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT, THE VEHICLE DRIFTED RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE TOM MASANO FORD LINCOLN LOCATED AT (1600 LANCASTER AVE, READING PA 19607) WHO CONFIRMED THE OIL LEAK AND THAT THE RIGHT REAR SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A CLUNKING SOUND COMING FROM THE VEHICLE WHILE DRIVING. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN LEFT, THE VEHICLE DRIFTED RIGHT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT TOOK THE VEHICLE TO THE TOM MASANO FORD LINCOLN LOCATED AT (1600 LANCASTER AVE, READING PA 19607) WHO CONFIRMED THE OIL LEAK AND THAT THE RIGHT REAR SHOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Mfg Campaign: 11318271
Recall Date: Mar 16, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING, WITHOUT ANY WARNINGS....NO ENGINE LIGHTS, THE VEHICLE JERKED THEN WHEN TRYING TO ACCELERATE IT WOULDN'T MOVE, ONLY ENGINE WOULD REV UP. VEHICLE STALLED ONE TIME AND AFTER STARTING BACK UP IT WAS ABLE TO ACCELERATE BUT NO MORE THAN 20-40MPH. HAD TO KEEP PULLING OVER AND RESTARTING TO GET VEHICLE TO KEEP MOVING TO GET TO A SAFE PLACE. WARNING MESSAGE FINALLY CAME UP TO SERVICE TRANSMISSION NOW. HAD NO PREVIOUS TRANSMISSION ISSUES OR MESSAGES. THIS ALL HAPPENED DURING RUSH HOUR TRAFFIC ON THE HIGHWAY.
Corrective Action:
WHILE DRIVING, WITHOUT ANY WARNINGS....NO ENGINE LIGHTS, THE VEHICLE JERKED THEN WHEN TRYING TO ACCELERATE IT WOULDN'T MOVE, ONLY ENGINE WOULD REV UP. VEHICLE STALLED ONE TIME AND AFTER STARTING BACK UP IT WAS ABLE TO ACCELERATE BUT NO MORE THAN 20-40MPH. HAD TO KEEP PULLING OVER AND RESTARTING TO GET VEHICLE TO KEEP MOVING TO GET TO A SAFE PLACE. WARNING MESSAGE FINALLY CAME UP TO SERVICE TRANSMISSION NOW. HAD NO PREVIOUS TRANSMISSION ISSUES OR MESSAGES. THIS ALL HAPPENED DURING RUSH HOUR TRAFFIC ON THE HIGHWAY.
Additional Notes:
WHILE DRIVING, WITHOUT ANY WARNINGS....NO ENGINE LIGHTS, THE VEHICLE JERKED THEN WHEN TRYING TO ACCELERATE IT WOULDN'T MOVE, ONLY ENGINE WOULD REV UP. VEHICLE STALLED ONE TIME AND AFTER STARTING BACK UP IT WAS ABLE TO ACCELERATE BUT NO MORE THAN 20-40MPH. HAD TO KEEP PULLING OVER AND RESTARTING TO GET VEHICLE TO KEEP MOVING TO GET TO A SAFE PLACE. WARNING MESSAGE FINALLY CAME UP TO SERVICE TRANSMISSION NOW. HAD NO PREVIOUS TRANSMISSION ISSUES OR MESSAGES. THIS ALL HAPPENED DURING RUSH HOUR TRAFFIC ON THE HIGHWAY.
Mfg Campaign: 11317818
Recall Date: Mar 13, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR ONLY HAS 80,000 AND THE TRANSMISSION WENT OUT, TRANSMISSION SLIPPED, RATTLED.
Corrective Action:
CAR ONLY HAS 80,000 AND THE TRANSMISSION WENT OUT, TRANSMISSION SLIPPED, RATTLED.
Additional Notes:
CAR ONLY HAS 80,000 AND THE TRANSMISSION WENT OUT, TRANSMISSION SLIPPED, RATTLED.
Mfg Campaign: 11316320
Recall Date: Mar 5, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.
Corrective Action:
MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.
Additional Notes:
MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.
Mfg Campaign: 11310836
Recall Date: Feb 23, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.
Corrective Action:
MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.
Additional Notes:
MY CAR STOPPED WHILE DRIVING ON A SIDE STREET. AUTONATION FORD CLAIMED THERE WAS A MALFUNCTION WHICH LED TO THE TRANSMISSION FAILURE. THEY WANTED $7K TO REPAIR. I TOOK IT ELSEWHERE FOR REPAIR AND WITHIN 1 WEEK AFTER REPAIR THE CAR ENGINE CAUGHT ON FIRE WHILE DRIVING. I HAD BEEN ON THE INTERSTATE BUT HAD JUST EXITED TO A NEARBY RESIDENTIAL AREA. THE ENTIRE FRONT OF THE CAR WAS MELTED. THE CAR IS TOTALED AND HAS BEEN TURNED OVER TO MY INSURANCE COMPANY, ALLSTATE.
Mfg Campaign: 11310836
Recall Date: Feb 23, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
CAR STARTED NORMALLY WHEN LEAVING THE HOME WITH AUTOSTARTER. DROVE TO A GAS STATION, PARKED, WENT INSIDE, CAME BACK OUT AND THE CAR PROMPTED WITH A "POWER STEERING ASSIST FAULT" ERROR. ATTEMPTED TO DRIVE, NO POWER STEERING. TURNED OFF CAR, RESTARTED AND ISSUE REMAINED. UPON GETTING THE CAR TO A MECHANIC, REPORTED FULL POWER STEERING FAILURE REQUIRING FULL REPLACEMENT OF POWER STEERING RACK AND PIN.
Corrective Action:
CAR STARTED NORMALLY WHEN LEAVING THE HOME WITH AUTOSTARTER. DROVE TO A GAS STATION, PARKED, WENT INSIDE, CAME BACK OUT AND THE CAR PROMPTED WITH A "POWER STEERING ASSIST FAULT" ERROR. ATTEMPTED TO DRIVE, NO POWER STEERING. TURNED OFF CAR, RESTARTED AND ISSUE REMAINED. UPON GETTING THE CAR TO A MECHANIC, REPORTED FULL POWER STEERING FAILURE REQUIRING FULL REPLACEMENT OF POWER STEERING RACK AND PIN.
Additional Notes:
CAR STARTED NORMALLY WHEN LEAVING THE HOME WITH AUTOSTARTER. DROVE TO A GAS STATION, PARKED, WENT INSIDE, CAME BACK OUT AND THE CAR PROMPTED WITH A "POWER STEERING ASSIST FAULT" ERROR. ATTEMPTED TO DRIVE, NO POWER STEERING. TURNED OFF CAR, RESTARTED AND ISSUE REMAINED. UPON GETTING THE CAR TO A MECHANIC, REPORTED FULL POWER STEERING FAILURE REQUIRING FULL REPLACEMENT OF POWER STEERING RACK AND PIN.
Mfg Campaign: 11309710
Recall Date: Feb 17, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON I-95 IN MARYLAND ON 1/29/20 WHEN I HEARD AN EXPLOSION AND REALIZED MY SUNROOF HAD EITHER EXPLODED OR IMPLODED. AS I DROVE I COULD HEAR THE GLASS SLIDING ON THE HEADLINER WHICH FORTUNATELY WAS CLOSED. I WAS ABLE TO DRIVE TO WHERE I WAS STAYING AS I WAS WORKING OUT OF STATE (I LIVE IN WELLINGTON, FL) , COVERED MY CAR ROOF WITH A TARP AND THEN TOOK IT IN FOR REPAIRS. THE DAY IT HAPPENED THE WEATHER WAS SUNNY, NOT VERY HOT AND THERE WERE NO OBJECTS THAT HIT THE ROOF OF MY CAR.
Corrective Action:
WHILE DRIVING ON I-95 IN MARYLAND ON 1/29/20 WHEN I HEARD AN EXPLOSION AND REALIZED MY SUNROOF HAD EITHER EXPLODED OR IMPLODED. AS I DROVE I COULD HEAR THE GLASS SLIDING ON THE HEADLINER WHICH FORTUNATELY WAS CLOSED. I WAS ABLE TO DRIVE TO WHERE I WAS STAYING AS I WAS WORKING OUT OF STATE (I LIVE IN WELLINGTON, FL) , COVERED MY CAR ROOF WITH A TARP AND THEN TOOK IT IN FOR REPAIRS. THE DAY IT HAPPENED THE WEATHER WAS SUNNY, NOT VERY HOT AND THERE WERE NO OBJECTS THAT HIT THE ROOF OF MY CAR.
Additional Notes:
WHILE DRIVING ON I-95 IN MARYLAND ON 1/29/20 WHEN I HEARD AN EXPLOSION AND REALIZED MY SUNROOF HAD EITHER EXPLODED OR IMPLODED. AS I DROVE I COULD HEAR THE GLASS SLIDING ON THE HEADLINER WHICH FORTUNATELY WAS CLOSED. I WAS ABLE TO DRIVE TO WHERE I WAS STAYING AS I WAS WORKING OUT OF STATE (I LIVE IN WELLINGTON, FL) , COVERED MY CAR ROOF WITH A TARP AND THEN TOOK IT IN FOR REPAIRS. THE DAY IT HAPPENED THE WEATHER WAS SUNNY, NOT VERY HOT AND THERE WERE NO OBJECTS THAT HIT THE ROOF OF MY CAR.
Mfg Campaign: 11309105
Recall Date: Feb 14, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILED ON MY 2016. IT'S NOT EVEN 5 YEARS OLD. NO WARNING OF ISSUES. MY VEHICLE IS REGULARLY HAS OIL CHANGES. IT JUST STOP ON ME AND WOULD MOVE FORWARD.
Corrective Action:
TRANSMISSION FAILED ON MY 2016. IT'S NOT EVEN 5 YEARS OLD. NO WARNING OF ISSUES. MY VEHICLE IS REGULARLY HAS OIL CHANGES. IT JUST STOP ON ME AND WOULD MOVE FORWARD.
Additional Notes:
TRANSMISSION FAILED ON MY 2016. IT'S NOT EVEN 5 YEARS OLD. NO WARNING OF ISSUES. MY VEHICLE IS REGULARLY HAS OIL CHANGES. IT JUST STOP ON ME AND WOULD MOVE FORWARD.
Mfg Campaign: 11307919
Recall Date: Feb 8, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FORD ESCAPE 2016, WHILE DRIVING ON THE STREET MY CAR STARTED SMOKING FROM THE HOOD I STOPPED IMMEDIATELY CHECKED FOR WATER, COOLANT WATER WAS EMPTY SO I FILLED WATER AND I TOOK TO THE MECHANIC SHOP THEY SAID ITS COOLANT RESERVOIR
Corrective Action:
FORD ESCAPE 2016, WHILE DRIVING ON THE STREET MY CAR STARTED SMOKING FROM THE HOOD I STOPPED IMMEDIATELY CHECKED FOR WATER, COOLANT WATER WAS EMPTY SO I FILLED WATER AND I TOOK TO THE MECHANIC SHOP THEY SAID ITS COOLANT RESERVOIR
Additional Notes:
FORD ESCAPE 2016, WHILE DRIVING ON THE STREET MY CAR STARTED SMOKING FROM THE HOOD I STOPPED IMMEDIATELY CHECKED FOR WATER, COOLANT WATER WAS EMPTY SO I FILLED WATER AND I TOOK TO THE MECHANIC SHOP THEY SAID ITS COOLANT RESERVOIR
Mfg Campaign: 11307317
Recall Date: Feb 5, 2020
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.
Corrective Action:
TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.
Additional Notes:
TL* THE CONTACT OWNED A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40-50 MPH, THE VEHICLE HYDROPLANED, LEFT THE ROADWAY AND STRUCK SEVERAL TREES HOWEVER, THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO POLICE REPORT FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL DUE TO A FRACTURED PATELLA AND BRUISES. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE VEHICLE WAS DESTROYED. JACK MADDEN FORD LOCATED AT 825 BOSTON-PROVIDENCE TURNPIKE, NORWOOD, MA 02062, (781)207-9009, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,118.
Mfg Campaign: 11306671
Recall Date: Feb 3, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2016 FORD ESCAPE BROKE DOWN ON THE MORNING OF FRIDAY, JANUARY 24TH. NO WARNING, NO PRIOR ISSUES OCCURRED. IT WAS A COMPLETE SHOCK. THE WARNING LIGHT, 'TRANSMISSION FAULT SERVICE NOW,' CAME ON ONLY WHEN THE CAR BROKE DOWN. NOT ONLY WAS IT SCARY, BUT IT WAS EXTREMELY DANGEROUS. AS A RESULT, WE HAD TO TOW THE CAR TO THE ANDERSON FORD DEALERSHIP (ANDERSON, SC) WHERE WE PURCHASED THE CAR. UNFORTUNATELY, THE CAR'S WARRANTY HAD JUST EXPIRED. MY CAR HAS 62.5K MILES. THE LOCAL DEALERSHIP WAS OF NO HELP. EVEN CONTACTING THE FORD CORPORATION BROUGHT VERY LITTLE IF ANY RELIEF. THERE'S NO DOUBT IN MY MIND THAT THIS IS A FAULTY PART. I'VE NOT SEEN A RECALL, BUT I HAVE NOTICED MANY SIMILAR ISSUES HAVE BEEN POSTED. PLEASE HELP!
Corrective Action:
MY 2016 FORD ESCAPE BROKE DOWN ON THE MORNING OF FRIDAY, JANUARY 24TH. NO WARNING, NO PRIOR ISSUES OCCURRED. IT WAS A COMPLETE SHOCK. THE WARNING LIGHT, 'TRANSMISSION FAULT SERVICE NOW,' CAME ON ONLY WHEN THE CAR BROKE DOWN. NOT ONLY WAS IT SCARY, BUT IT WAS EXTREMELY DANGEROUS. AS A RESULT, WE HAD TO TOW THE CAR TO THE ANDERSON FORD DEALERSHIP (ANDERSON, SC) WHERE WE PURCHASED THE CAR. UNFORTUNATELY, THE CAR'S WARRANTY HAD JUST EXPIRED. MY CAR HAS 62.5K MILES. THE LOCAL DEALERSHIP WAS OF NO HELP. EVEN CONTACTING THE FORD CORPORATION BROUGHT VERY LITTLE IF ANY RELIEF. THERE'S NO DOUBT IN MY MIND THAT THIS IS A FAULTY PART. I'VE NOT SEEN A RECALL, BUT I HAVE NOTICED MANY SIMILAR ISSUES HAVE BEEN POSTED. PLEASE HELP!
Additional Notes:
MY 2016 FORD ESCAPE BROKE DOWN ON THE MORNING OF FRIDAY, JANUARY 24TH. NO WARNING, NO PRIOR ISSUES OCCURRED. IT WAS A COMPLETE SHOCK. THE WARNING LIGHT, 'TRANSMISSION FAULT SERVICE NOW,' CAME ON ONLY WHEN THE CAR BROKE DOWN. NOT ONLY WAS IT SCARY, BUT IT WAS EXTREMELY DANGEROUS. AS A RESULT, WE HAD TO TOW THE CAR TO THE ANDERSON FORD DEALERSHIP (ANDERSON, SC) WHERE WE PURCHASED THE CAR. UNFORTUNATELY, THE CAR'S WARRANTY HAD JUST EXPIRED. MY CAR HAS 62.5K MILES. THE LOCAL DEALERSHIP WAS OF NO HELP. EVEN CONTACTING THE FORD CORPORATION BROUGHT VERY LITTLE IF ANY RELIEF. THERE'S NO DOUBT IN MY MIND THAT THIS IS A FAULTY PART. I'VE NOT SEEN A RECALL, BUT I HAVE NOTICED MANY SIMILAR ISSUES HAVE BEEN POSTED. PLEASE HELP!
Mfg Campaign: 11306499
Recall Date: Feb 1, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
AUG 2019 HAD TO REPLACE LUG NUTS ON 3 WHEELS AND JAN 2020 HAD TO REPLACE 4TH WHEEL I WAS TOLD THAT ROUND TIPS ON NUTS WERE LOUSE AND THEY WERE BULDGED WHEELS COULD COME OFF THESE WERE ORIGINAL I ASKED ABOUT RECALL NONE WEST HERR DEALER ITOOK TO MY MECHAINIC AND HE CHANGED 3 WHEEL NUT AUG THEN JAN HE FIX THE RR LUGS I V HEARD OTHERS COMPLAIN GRAND AUTO TECK GRAND IS NY DID MY REPAIRS WHEELS NEVER CAME OFF
Corrective Action:
AUG 2019 HAD TO REPLACE LUG NUTS ON 3 WHEELS AND JAN 2020 HAD TO REPLACE 4TH WHEEL I WAS TOLD THAT ROUND TIPS ON NUTS WERE LOUSE AND THEY WERE BULDGED WHEELS COULD COME OFF THESE WERE ORIGINAL I ASKED ABOUT RECALL NONE WEST HERR DEALER ITOOK TO MY MECHAINIC AND HE CHANGED 3 WHEEL NUT AUG THEN JAN HE FIX THE RR LUGS I V HEARD OTHERS COMPLAIN GRAND AUTO TECK GRAND IS NY DID MY REPAIRS WHEELS NEVER CAME OFF
Additional Notes:
AUG 2019 HAD TO REPLACE LUG NUTS ON 3 WHEELS AND JAN 2020 HAD TO REPLACE 4TH WHEEL I WAS TOLD THAT ROUND TIPS ON NUTS WERE LOUSE AND THEY WERE BULDGED WHEELS COULD COME OFF THESE WERE ORIGINAL I ASKED ABOUT RECALL NONE WEST HERR DEALER ITOOK TO MY MECHAINIC AND HE CHANGED 3 WHEEL NUT AUG THEN JAN HE FIX THE RR LUGS I V HEARD OTHERS COMPLAIN GRAND AUTO TECK GRAND IS NY DID MY REPAIRS WHEELS NEVER CAME OFF
Mfg Campaign: 11306242
Recall Date: Jan 31, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE HAD THIS CAR FOR A LITTLE OVER 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. IT CURRENTLY HAS 87,000 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MECHANIC SAID THAT THERE WAS A GASKET THAT FAILED AND CAUSED A TRANSMISSION LEAK. AND THANKS TO THE DESIGN TRANSMISSION FLUID IS NOT SOMETHING THAT I CAN CHECK MYSELF.
Corrective Action:
I'VE HAD THIS CAR FOR A LITTLE OVER 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. IT CURRENTLY HAS 87,000 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MECHANIC SAID THAT THERE WAS A GASKET THAT FAILED AND CAUSED A TRANSMISSION LEAK. AND THANKS TO THE DESIGN TRANSMISSION FLUID IS NOT SOMETHING THAT I CAN CHECK MYSELF.
Additional Notes:
I'VE HAD THIS CAR FOR A LITTLE OVER 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. IT CURRENTLY HAS 87,000 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MECHANIC SAID THAT THERE WAS A GASKET THAT FAILED AND CAUSED A TRANSMISSION LEAK. AND THANKS TO THE DESIGN TRANSMISSION FLUID IS NOT SOMETHING THAT I CAN CHECK MYSELF.
Mfg Campaign: 11301159
Recall Date: Jan 22, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE APIM IN THE TOUCH SCREEN THAT CONTROLS GPS, RADIO, BLU TOOTH, IS FAULTY SO NAVIGATION WILL STOP WORKING, CALLS ON BLU TOOTH WILL DROP, AND YOU CAN'T CHANGE RADIO STATIONS. MY BACKUP CAMERA WILL ALSO GET STUCK ON THE SCREEN EVEN WHEN I'M IN DRIVE. THIS CAN HAPPEN AT ALL TIMES, BUT USUALLY WILL START OUT WORKING THEN
Corrective Action:
THE APIM IN THE TOUCH SCREEN THAT CONTROLS GPS, RADIO, BLU TOOTH, IS FAULTY SO NAVIGATION WILL STOP WORKING, CALLS ON BLU TOOTH WILL DROP, AND YOU CAN'T CHANGE RADIO STATIONS. MY BACKUP CAMERA WILL ALSO GET STUCK ON THE SCREEN EVEN WHEN I'M IN DRIVE. THIS CAN HAPPEN AT ALL TIMES, BUT USUALLY WILL START OUT WORKING THEN
Additional Notes:
THE APIM IN THE TOUCH SCREEN THAT CONTROLS GPS, RADIO, BLU TOOTH, IS FAULTY SO NAVIGATION WILL STOP WORKING, CALLS ON BLU TOOTH WILL DROP, AND YOU CAN'T CHANGE RADIO STATIONS. MY BACKUP CAMERA WILL ALSO GET STUCK ON THE SCREEN EVEN WHEN I'M IN DRIVE. THIS CAN HAPPEN AT ALL TIMES, BUT USUALLY WILL START OUT WORKING THEN
Mfg Campaign: 11300724
Recall Date: Jan 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I'VE HAD THIS CAR FOR LESS THAN 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE RELIABLE AFTER I HAD MY DAUGHTER. IT CURRENTLY HAS 86,850 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, THANKFULLY ON BACK ROADS, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MY MECHANIC TRIED A FLUSH, WHICH HAD IT WORKING LONG ENOUGH FOR ME TO GET 5 MILES DOWN THE ROAD, WHERE IT COMPLETELY QUIT ACCELERATING AFTER I STOPPED AT A STOP SIGN. THIS CAR IS IN IMPECCABLE SHAPE OTHERWISE, HAS LESS THAN 90K MILES ON IT, AND IS LESS THAN 3 YEARS OLD. THERE IS ABSOLUTELY NO REASON IT SHOULD BE NEEDING A COMPLETELY NEW TRANSMISSION.
Corrective Action:
I'VE HAD THIS CAR FOR LESS THAN 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE RELIABLE AFTER I HAD MY DAUGHTER. IT CURRENTLY HAS 86,850 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, THANKFULLY ON BACK ROADS, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MY MECHANIC TRIED A FLUSH, WHICH HAD IT WORKING LONG ENOUGH FOR ME TO GET 5 MILES DOWN THE ROAD, WHERE IT COMPLETELY QUIT ACCELERATING AFTER I STOPPED AT A STOP SIGN. THIS CAR IS IN IMPECCABLE SHAPE OTHERWISE, HAS LESS THAN 90K MILES ON IT, AND IS LESS THAN 3 YEARS OLD. THERE IS ABSOLUTELY NO REASON IT SHOULD BE NEEDING A COMPLETELY NEW TRANSMISSION.
Additional Notes:
I'VE HAD THIS CAR FOR LESS THAN 3 YEARS AND HAVE BEEN ON TIME WITH EVERY SINGLE NORMAL UPKEEP AND MAINTENANCE SERVICE. I BOUGHT THIS CAR BECAUSE I THOUGHT IT WOULD BE RELIABLE AFTER I HAD MY DAUGHTER. IT CURRENTLY HAS 86,850 MILES ON IT, AND WHILE DRIVING HOME FROM WORK, THANKFULLY ON BACK ROADS, I FELT THE CAR SHUDDER WHEN I TRIED TO ACCELERATE, THE GEARS SLIPPED SEVERAL TIMES, AND THE ENGINE WOULD ALTERNATE BETWEEN REVVING WHEN I WAS BARELY TOUCHING THE GAS, TO NOT GOING ANYWHERE AT ALL WHEN I HAD THE PEDAL TO THE FLOOR. I HAD TO HAVE IT TOWED AND WAS TOLD THAT IT HAD MAJOR TRANSMISSION ISSUES. MY MECHANIC TRIED A FLUSH, WHICH HAD IT WORKING LONG ENOUGH FOR ME TO GET 5 MILES DOWN THE ROAD, WHERE IT COMPLETELY QUIT ACCELERATING AFTER I STOPPED AT A STOP SIGN. THIS CAR IS IN IMPECCABLE SHAPE OTHERWISE, HAS LESS THAN 90K MILES ON IT, AND IS LESS THAN 3 YEARS OLD. THERE IS ABSOLUTELY NO REASON IT SHOULD BE NEEDING A COMPLETELY NEW TRANSMISSION.
Mfg Campaign: 11300387
Recall Date: Jan 20, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FAILURE OF THE SHIFT INTERLOCK CABLE. CAR WILL NOT GO INTO PARK OR REVERSE. VEHICLE WAS AT A HOSPITAL PARKING LOT AND MY WIFE THOUGHT IT WAS IN PARK REMOVED THE KEYS FROM THE IGNITION, EXITED VEHICLE AND THE VEHICLE ROLLED BACKWARDS INTO THE PARKING LOT TRAFFIC. SHE IMMEDIATELY JUMP BACK IN THE CAR AND APPLIED THE FOOT BREAK, PLACED THE EMERGENCY BRAKE ON AND TURNED ON FLASHERS.
Corrective Action:
FAILURE OF THE SHIFT INTERLOCK CABLE. CAR WILL NOT GO INTO PARK OR REVERSE. VEHICLE WAS AT A HOSPITAL PARKING LOT AND MY WIFE THOUGHT IT WAS IN PARK REMOVED THE KEYS FROM THE IGNITION, EXITED VEHICLE AND THE VEHICLE ROLLED BACKWARDS INTO THE PARKING LOT TRAFFIC. SHE IMMEDIATELY JUMP BACK IN THE CAR AND APPLIED THE FOOT BREAK, PLACED THE EMERGENCY BRAKE ON AND TURNED ON FLASHERS.
Additional Notes:
FAILURE OF THE SHIFT INTERLOCK CABLE. CAR WILL NOT GO INTO PARK OR REVERSE. VEHICLE WAS AT A HOSPITAL PARKING LOT AND MY WIFE THOUGHT IT WAS IN PARK REMOVED THE KEYS FROM THE IGNITION, EXITED VEHICLE AND THE VEHICLE ROLLED BACKWARDS INTO THE PARKING LOT TRAFFIC. SHE IMMEDIATELY JUMP BACK IN THE CAR AND APPLIED THE FOOT BREAK, PLACED THE EMERGENCY BRAKE ON AND TURNED ON FLASHERS.
Mfg Campaign: 11300048
Recall Date: Jan 17, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE SHIFTER CABLE BUSHING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED AND THE SHIFTER CABLE BUSHING WAS REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE SHIFTER CABLE BUSHING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED AND THE SHIFTER CABLE BUSHING WAS REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE PARKED, THE SHIFTER CABLE BUSHING FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS REPAIRED AND THE SHIFTER CABLE BUSHING WAS REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.
Mfg Campaign: 11300094
Recall Date: Jan 17, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JIM SHORKEY FORD LOCATED AT 1234 LONG RUN RD. WHITE OAK PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE, CASE NUMBER: 2194740). NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,100.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JIM SHORKEY FORD LOCATED AT 1234 LONG RUN RD. WHITE OAK PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE, CASE NUMBER: 2194740). NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,100.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER JIM SHORKEY FORD LOCATED AT 1234 LONG RUN RD. WHITE OAK PA, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE, CASE NUMBER: 2194740). NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,100.
Mfg Campaign: 11299201
Recall Date: Jan 14, 2020
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Valencia, CA • 36 yrs
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