Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.
Mfg Campaign: 11594904
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the power train warning light illuminated. The contact stated while driving, the vehicle hesitated to accelerate. The contact took the vehicle to the dealer and was informed there was coolant intrusion in the engine, and the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall or warranty for the failure. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 113,148.
Mfg Campaign: 11594904
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This vehicle was purchased in 2018 new. In 2020, due to engine misfiring/recall a new engine was installed.. On June 10, 2024, the vehicle started misfiring and running sluggish. Took the vehicle on June 11, 2024 for a diagnostic test. The test showed that the number two cylinder was bad. It was suggested I buy a coil and spark plugs and they were installed on June 12, 2024.The vehicle still runs badly so it has been parked since June 12, 2024. I reached out to a Ford dealership and they agreed to come and fix the vehicle, but they only did the recall on the transmission. I was also informed to bring the car to their shop.
Corrective Action:
This vehicle was purchased in 2018 new. In 2020, due to engine misfiring/recall a new engine was installed.. On June 10, 2024, the vehicle started misfiring and running sluggish. Took the vehicle on June 11, 2024 for a diagnostic test. The test showed that the number two cylinder was bad. It was suggested I buy a coil and spark plugs and they were installed on June 12, 2024.The vehicle still runs badly so it has been parked since June 12, 2024. I reached out to a Ford dealership and they agreed to come and fix the vehicle, but they only did the recall on the transmission. I was also informed to bring the car to their shop.
Additional Notes:
This vehicle was purchased in 2018 new. In 2020, due to engine misfiring/recall a new engine was installed.. On June 10, 2024, the vehicle started misfiring and running sluggish. Took the vehicle on June 11, 2024 for a diagnostic test. The test showed that the number two cylinder was bad. It was suggested I buy a coil and spark plugs and they were installed on June 12, 2024.The vehicle still runs badly so it has been parked since June 12, 2024. I reached out to a Ford dealership and they agreed to come and fix the vehicle, but they only did the recall on the transmission. I was also informed to bring the car to their shop.
Mfg Campaign: 11594967
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Corrective Action:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Additional Notes:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Mfg Campaign: 11594613
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Corrective Action:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Additional Notes:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Mfg Campaign: 11594613
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Corrective Action:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Additional Notes:
May or may not be related but three different warnings came up within a 30 minute period while driving: Hill Start Assist Fault, Anti-lock Brake Fault and Parking Aid Sensor Fault. Note, I have been driving for months with proximity sensor out. Cause is currently unknown, I hope to get it into a garage this week.
Mfg Campaign: 11594613
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 ford escape began running strangely intermittently. No warning lights and it would only last less than a minute Some time later, it started slow starting on cold starts. No warning lights Eventually the engine light came on. Diagnosed with a misfire in cylinder 2. Had all 4 spark plugs and two coils replaced The engine light came back on and the car was routinely starting slow. About 2 days later the overheating warning came on and the coolant was low
Corrective Action:
My 2018 ford escape began running strangely intermittently. No warning lights and it would only last less than a minute Some time later, it started slow starting on cold starts. No warning lights Eventually the engine light came on. Diagnosed with a misfire in cylinder 2. Had all 4 spark plugs and two coils replaced The engine light came back on and the car was routinely starting slow. About 2 days later the overheating warning came on and the coolant was low
Additional Notes:
My 2018 ford escape began running strangely intermittently. No warning lights and it would only last less than a minute Some time later, it started slow starting on cold starts. No warning lights Eventually the engine light came on. Diagnosed with a misfire in cylinder 2. Had all 4 spark plugs and two coils replaced The engine light came back on and the car was routinely starting slow. About 2 days later the overheating warning came on and the coolant was low
Mfg Campaign: 11594649
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2018 ford sel 1.5 ecoboost constantly looses coolant. No leaks of coolant seen anywhere. And a smell of coolant is now coming from the rear of car. I also had a cylinder 3 misfire.
Corrective Action:
My 2018 ford sel 1.5 ecoboost constantly looses coolant. No leaks of coolant seen anywhere. And a smell of coolant is now coming from the rear of car. I also had a cylinder 3 misfire.
Additional Notes:
My 2018 ford sel 1.5 ecoboost constantly looses coolant. No leaks of coolant seen anywhere. And a smell of coolant is now coming from the rear of car. I also had a cylinder 3 misfire.
Mfg Campaign: 11594521
Recall Date: Jun 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak into engine.
Corrective Action:
Coolant leak into engine.
Additional Notes:
Coolant leak into engine.
Mfg Campaign: 11594366
Recall Date: Jun 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11594178
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the spark plugs were replaced; however, the check engine warning light returned on the drive back to the residence from the mechanic. After the check engine warning light appeared, the vehicle began to hesitate upon the depression of the accelerator pedal while driving at 35 MPH. Despite the failure, the contact managed to drive the vehicle to the destination. The contact attempted to drive the vehicle back to the independent mechanic the next day, and the vehicle began to overheat as the "High Engine Temperature Stop Safely" message appeared on the instrument panel while driving at 25 MPH. After multiple attempts to restart the vehicle, the failure persisted. The next day, the contact had the vehicle towed to a local dealer where the vehicle was diagnosed with a crack in the cylinder head. The crack resulted in an internal coolant leak which damaged the engine. The manufacturer had yet to be notified of the failure. The vehicle remained in the dealer's possession and had yet to be repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11594178
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This is an update to complaint 11594178 regarding the coolant intrusion issue for cylinder 3 in 2018 1.5l Ecoboost. Customer Relations Case number: cxh02238478. Consumer to dealership who recommended speaking to customer relations regarding the engine replacement due to the coolant in the cylinders. Consumer spoke to customer relations at manufacturer who reported that consumers VIN does not have a customer satisfaction program. Consumer directed customer relations to the Ford Pass/recall/CSP webpage which lists CSP program. Customer relations reported that vehicle is out of the mileage and the date for that program, and consumer requested information on how to appeal, as vehicle is within the years span of the CSP, and consumer did not receive notice of this being a known issue until after the safety concern of vehicle losing power and overheating and shaking while driving. Manufacturing customer relations reported that NHTSA controls when CSPs are allowed or called for, even though manufacturers determine the length of time and if the program will be conducted. Manufacturers customer relations also reported the notice of the CSP would have been sent from NHTSA, not the manufacturer, after consumer reiterated that no such notice was received for the time frame allotted for this to be addressed. Manufacturers directed consumer to file a complaint with NHTSA and to ask NHTSA about manufacturers CSP and it's requirements. Customer relations reported that there is no allotted CSP or support for consumer regarding long block replacement, as the CSP is also specific to the short block, but due to the nature of the issue and the damage caused by the engine design, the dealership service center is recommending a motor replacement. Manufacturers customer team reported no other follow up can be completed to address the safety concern or assist in fixing the vehicle, but reported many other consumers were experiencing the same issue, and to call back if there are updates.
Corrective Action:
This is an update to complaint 11594178 regarding the coolant intrusion issue for cylinder 3 in 2018 1.5l Ecoboost. Customer Relations Case number: cxh02238478. Consumer to dealership who recommended speaking to customer relations regarding the engine replacement due to the coolant in the cylinders. Consumer spoke to customer relations at manufacturer who reported that consumers VIN does not have a customer satisfaction program. Consumer directed customer relations to the Ford Pass/recall/CSP webpage which lists CSP program. Customer relations reported that vehicle is out of the mileage and the date for that program, and consumer requested information on how to appeal, as vehicle is within the years span of the CSP, and consumer did not receive notice of this being a known issue until after the safety concern of vehicle losing power and overheating and shaking while driving. Manufacturing customer relations reported that NHTSA controls when CSPs are allowed or called for, even though manufacturers determine the length of time and if the program will be conducted. Manufacturers customer relations also reported the notice of the CSP would have been sent from NHTSA, not the manufacturer, after consumer reiterated that no such notice was received for the time frame allotted for this to be addressed. Manufacturers directed consumer to file a complaint with NHTSA and to ask NHTSA about manufacturers CSP and it's requirements. Customer relations reported that there is no allotted CSP or support for consumer regarding long block replacement, as the CSP is also specific to the short block, but due to the nature of the issue and the damage caused by the engine design, the dealership service center is recommending a motor replacement. Manufacturers customer team reported no other follow up can be completed to address the safety concern or assist in fixing the vehicle, but reported many other consumers were experiencing the same issue, and to call back if there are updates.
Additional Notes:
This is an update to complaint 11594178 regarding the coolant intrusion issue for cylinder 3 in 2018 1.5l Ecoboost. Customer Relations Case number: cxh02238478. Consumer to dealership who recommended speaking to customer relations regarding the engine replacement due to the coolant in the cylinders. Consumer spoke to customer relations at manufacturer who reported that consumers VIN does not have a customer satisfaction program. Consumer directed customer relations to the Ford Pass/recall/CSP webpage which lists CSP program. Customer relations reported that vehicle is out of the mileage and the date for that program, and consumer requested information on how to appeal, as vehicle is within the years span of the CSP, and consumer did not receive notice of this being a known issue until after the safety concern of vehicle losing power and overheating and shaking while driving. Manufacturing customer relations reported that NHTSA controls when CSPs are allowed or called for, even though manufacturers determine the length of time and if the program will be conducted. Manufacturers customer relations also reported the notice of the CSP would have been sent from NHTSA, not the manufacturer, after consumer reiterated that no such notice was received for the time frame allotted for this to be addressed. Manufacturers directed consumer to file a complaint with NHTSA and to ask NHTSA about manufacturers CSP and it's requirements. Customer relations reported that there is no allotted CSP or support for consumer regarding long block replacement, as the CSP is also specific to the short block, but due to the nature of the issue and the damage caused by the engine design, the dealership service center is recommending a motor replacement. Manufacturers customer team reported no other follow up can be completed to address the safety concern or assist in fixing the vehicle, but reported many other consumers were experiencing the same issue, and to call back if there are updates.
Mfg Campaign: 11594299
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine design used for my car and multiple other makes of Ford have a common problem of leaking coolant into the engine cylinder. After having it diagnosed at the Ford dealership, I was told that I would need a completely new engine because there is no fix and there is no recall for my specific vehicle, but funnily enough, for similar ones with the same issue. I was told that because it was made at X factory instead of Y factory, mine wasn’t included in the recall issued. If it’s an engine design flaw why does it matter what factory it was built in? Anyways, I’m glad I now know my engine is unusable because I had no engine light warning. I just started it one morning and noticed that it was blowing white smoke out of the exhaust and I had no coolant when I looked at the engine. I’m sure driving a vehicle without any knowledge it was out of coolant or had a crack in the cylinder is a massive safety issue not only to myself but to others on the road with me.
Corrective Action:
The engine design used for my car and multiple other makes of Ford have a common problem of leaking coolant into the engine cylinder. After having it diagnosed at the Ford dealership, I was told that I would need a completely new engine because there is no fix and there is no recall for my specific vehicle, but funnily enough, for similar ones with the same issue. I was told that because it was made at X factory instead of Y factory, mine wasn’t included in the recall issued. If it’s an engine design flaw why does it matter what factory it was built in? Anyways, I’m glad I now know my engine is unusable because I had no engine light warning. I just started it one morning and noticed that it was blowing white smoke out of the exhaust and I had no coolant when I looked at the engine. I’m sure driving a vehicle without any knowledge it was out of coolant or had a crack in the cylinder is a massive safety issue not only to myself but to others on the road with me.
Additional Notes:
The engine design used for my car and multiple other makes of Ford have a common problem of leaking coolant into the engine cylinder. After having it diagnosed at the Ford dealership, I was told that I would need a completely new engine because there is no fix and there is no recall for my specific vehicle, but funnily enough, for similar ones with the same issue. I was told that because it was made at X factory instead of Y factory, mine wasn’t included in the recall issued. If it’s an engine design flaw why does it matter what factory it was built in? Anyways, I’m glad I now know my engine is unusable because I had no engine light warning. I just started it one morning and noticed that it was blowing white smoke out of the exhaust and I had no coolant when I looked at the engine. I’m sure driving a vehicle without any knowledge it was out of coolant or had a crack in the cylinder is a massive safety issue not only to myself but to others on the road with me.
Mfg Campaign: 11594307
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light on for a leak in the coolant, that is seeping into the engine. Ford is aware of this manufacturing defect and refuses to replace the engine. This is a very common issue that ford is very well aware of as my local ford service garage advised me.
Corrective Action:
Engine light on for a leak in the coolant, that is seeping into the engine. Ford is aware of this manufacturing defect and refuses to replace the engine. This is a very common issue that ford is very well aware of as my local ford service garage advised me.
Additional Notes:
Engine light on for a leak in the coolant, that is seeping into the engine. Ford is aware of this manufacturing defect and refuses to replace the engine. This is a very common issue that ford is very well aware of as my local ford service garage advised me.
Mfg Campaign: 11593909
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 55 MPH, the check engine warning light illuminated, and the vehicle was vibrating and driving rough. The contact pulled off the roadway and drove to an independent mechanic who diagnosed the vehicle and determined that there was a coolant intrusion in cylinder #2. The contact was able to drive the vehicle to a dealer who confirmed coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 - Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 55 MPH, the check engine warning light illuminated, and the vehicle was vibrating and driving rough. The contact pulled off the roadway and drove to an independent mechanic who diagnosed the vehicle and determined that there was a coolant intrusion in cylinder #2. The contact was able to drive the vehicle to a dealer who confirmed coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 - Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at approximately 55 MPH, the check engine warning light illuminated, and the vehicle was vibrating and driving rough. The contact pulled off the roadway and drove to an independent mechanic who diagnosed the vehicle and determined that there was a coolant intrusion in cylinder #2. The contact was able to drive the vehicle to a dealer who confirmed coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to TSB Number: 19-2139 - Coolant Intrusion Into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 125,000.
Mfg Campaign: 11593958
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle hesitated while starting. In addition, the contact stated the vehicle would occasionally remain idling. The check engine warning light was illuminated. The contact stated that the exhaust pipes began to blow an abnormal amount of smoke after being driven the following day. The vehicle was scanned with an OBD scanner where it was diagnosed that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant intrusion present in cylinder #4. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle hesitated while starting. In addition, the contact stated the vehicle would occasionally remain idling. The check engine warning light was illuminated. The contact stated that the exhaust pipes began to blow an abnormal amount of smoke after being driven the following day. The vehicle was scanned with an OBD scanner where it was diagnosed that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant intrusion present in cylinder #4. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while attempting to start the vehicle, the vehicle hesitated while starting. In addition, the contact stated the vehicle would occasionally remain idling. The check engine warning light was illuminated. The contact stated that the exhaust pipes began to blow an abnormal amount of smoke after being driven the following day. The vehicle was scanned with an OBD scanner where it was diagnosed that there was a misfire in cylinder #4. The vehicle was taken to an independent mechanic where it was diagnosed that there was a coolant intrusion present in cylinder #4. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 126,000.
Mfg Campaign: 11593963
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at 30 MPH, the vehicle lost motive power and would not accelerate above 3 MPH. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at 30 MPH, the vehicle lost motive power and would not accelerate above 3 MPH. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at 30 MPH, the vehicle lost motive power and would not accelerate above 3 MPH. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed that coolant was leaking into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 97,000.
Mfg Campaign: 11594000
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle unintendedly lost motive power. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under Warranty. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle unintendedly lost motive power. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under Warranty. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving at approximately 45 MPH, the vehicle unintendedly lost motive power. There were no warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under Warranty. The failure mileage was approximately 80,000.
Mfg Campaign: 11594034
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I got in my car on June 2, 2024, the car was misfiring really bad. I took it to a mechanic on June 3, 2024 to get oil changed and checked to see why it was misfiring and the check engine light. They told me that I had cylinder 2 misfire and misfire on start up. They stated that I need a new head gasket. I then took to the ford dealer and they stated the same codes were reported and I needed a brand new engine. The dealership did inform me that there was a 1 time replacement on a part at a certain mileage or until June 2022. I never received this notice to get it replaced.
Corrective Action:
I got in my car on June 2, 2024, the car was misfiring really bad. I took it to a mechanic on June 3, 2024 to get oil changed and checked to see why it was misfiring and the check engine light. They told me that I had cylinder 2 misfire and misfire on start up. They stated that I need a new head gasket. I then took to the ford dealer and they stated the same codes were reported and I needed a brand new engine. The dealership did inform me that there was a 1 time replacement on a part at a certain mileage or until June 2022. I never received this notice to get it replaced.
Additional Notes:
I got in my car on June 2, 2024, the car was misfiring really bad. I took it to a mechanic on June 3, 2024 to get oil changed and checked to see why it was misfiring and the check engine light. They told me that I had cylinder 2 misfire and misfire on start up. They stated that I need a new head gasket. I then took to the ford dealer and they stated the same codes were reported and I needed a brand new engine. The dealership did inform me that there was a 1 time replacement on a part at a certain mileage or until June 2022. I never received this notice to get it replaced.
Mfg Campaign: 11594065
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine has a cylinder misfire and leaks coolant (the engine was destroyed - manufacturer error).
Corrective Action:
The engine has a cylinder misfire and leaks coolant (the engine was destroyed - manufacturer error).
Additional Notes:
The engine has a cylinder misfire and leaks coolant (the engine was destroyed - manufacturer error).
Mfg Campaign: 11593704
Recall Date: Jun 11, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury