Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:INTERIOR PANELS:DASHBOARD
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated that while driving or reversing from a complete stop, the vehicle was shuddering and there was an abnormal waterflow sound coming from the dashboard. The vehicle was taken to Advance Auto, where it was diagnosed and determined that the spark plugs needed to be replaced. The contact stated that upon taking the vehicle to the dealer for an oil change and spark plug replacement, the contact was informed that the spark plugs were frozen, and the failure could cause the vehicle to stall while driving. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
Mfg Campaign: 11663621
Recall Date: May 29, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the coolant level was extremely low, and there was white smoke coming from the exhaust pipes. The contact stated that a diagnostic scanner was used to diagnose the vehicle and retrieved DTC: P0301. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the coolant level was extremely low, and there was white smoke coming from the exhaust pipes. The contact stated that a diagnostic scanner was used to diagnose the vehicle and retrieved DTC: P0301. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that the coolant level was extremely low, and there was white smoke coming from the exhaust pipes. The contact stated that a diagnostic scanner was used to diagnose the vehicle and retrieved DTC: P0301. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 94,000.
Mfg Campaign: 11663667
Recall Date: May 29, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion. Engine fault light came on and then the engine overheating light came on. Coolant was empty. Added coolant. Coolant emptied. No puddles on ground. No visible leaks. Problem confirmed by dealership. Owned vehicle for a week before the issue appeared. Outside the 21N12 customer satisfaction program by a month.
Corrective Action:
Coolant intrusion. Engine fault light came on and then the engine overheating light came on. Coolant was empty. Added coolant. Coolant emptied. No puddles on ground. No visible leaks. Problem confirmed by dealership. Owned vehicle for a week before the issue appeared. Outside the 21N12 customer satisfaction program by a month.
Additional Notes:
Coolant intrusion. Engine fault light came on and then the engine overheating light came on. Coolant was empty. Added coolant. Coolant emptied. No puddles on ground. No visible leaks. Problem confirmed by dealership. Owned vehicle for a week before the issue appeared. Outside the 21N12 customer satisfaction program by a month.
Mfg Campaign: 11663811
Recall Date: May 29, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,783.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,783.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,783.
Mfg Campaign: 11663373
Recall Date: May 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle has a known issue with the coolant leaking into the engine and causing the engine block to fail. This has been documented thousands of times with almost 100 complaints on this site. Our vehicle has 34,000 miles on it and the engine had catastrophic failure while driving, which could have caused a fatal accident. Thankfully, it didn't cause any damage or injuries. The engine is going to cost $10,500 to replace and Ford is not assisting with any of the cost. The Ford repair shop has confirmed that this is what occurred.
Corrective Action:
Vehicle has a known issue with the coolant leaking into the engine and causing the engine block to fail. This has been documented thousands of times with almost 100 complaints on this site. Our vehicle has 34,000 miles on it and the engine had catastrophic failure while driving, which could have caused a fatal accident. Thankfully, it didn't cause any damage or injuries. The engine is going to cost $10,500 to replace and Ford is not assisting with any of the cost. The Ford repair shop has confirmed that this is what occurred.
Additional Notes:
Vehicle has a known issue with the coolant leaking into the engine and causing the engine block to fail. This has been documented thousands of times with almost 100 complaints on this site. Our vehicle has 34,000 miles on it and the engine had catastrophic failure while driving, which could have caused a fatal accident. Thankfully, it didn't cause any damage or injuries. The engine is going to cost $10,500 to replace and Ford is not assisting with any of the cost. The Ford repair shop has confirmed that this is what occurred.
Mfg Campaign: 11663087
Recall Date: May 27, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact was informed by his wife that while driving at various speeds and while the vehicle was idling, the vehicle was shaking abnormally. The contact was informed that the check engine warning light was illuminated. The contact stated that while the check engine warning light was illuminated, the vehicle failed to unlock using the key fob, and the driver had to unlock the vehicle manually by entering the code on the driver’s side door. The vehicle was taken to the dealer who diagnosed the vehicle and determined that coolant was leaking into cylinders #2 and #3. The dealer confirmed that the failure was related to Technical Service Bulletin: 22/2229; NHTSA ID Number: 10214126 (Engine and Engine Cooling) with a defective short block to be replaced by a long block. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,600.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact was informed by his wife that while driving at various speeds and while the vehicle was idling, the vehicle was shaking abnormally. The contact was informed that the check engine warning light was illuminated. The contact stated that while the check engine warning light was illuminated, the vehicle failed to unlock using the key fob, and the driver had to unlock the vehicle manually by entering the code on the driver’s side door. The vehicle was taken to the dealer who diagnosed the vehicle and determined that coolant was leaking into cylinders #2 and #3. The dealer confirmed that the failure was related to Technical Service Bulletin: 22/2229; NHTSA ID Number: 10214126 (Engine and Engine Cooling) with a defective short block to be replaced by a long block. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,600.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact was informed by his wife that while driving at various speeds and while the vehicle was idling, the vehicle was shaking abnormally. The contact was informed that the check engine warning light was illuminated. The contact stated that while the check engine warning light was illuminated, the vehicle failed to unlock using the key fob, and the driver had to unlock the vehicle manually by entering the code on the driver’s side door. The vehicle was taken to the dealer who diagnosed the vehicle and determined that coolant was leaking into cylinders #2 and #3. The dealer confirmed that the failure was related to Technical Service Bulletin: 22/2229; NHTSA ID Number: 10214126 (Engine and Engine Cooling) with a defective short block to be replaced by a long block. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was included in NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 53,600.
Mfg Campaign: 11663123
Recall Date: May 27, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a cracked cylinder head and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a cracked cylinder head and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a cracked cylinder head and coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 52,000.
Mfg Campaign: 11663220
Recall Date: May 27, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle received a short block repair under CSP 21N12 in 2023 at my ford dealership. Now, less than two years later, the same issue has returned — coolant intrusion into the cylinders, visible white exhaust, and oil leaks, with an estimate for the full repair is $15,000, from this same ford dealership where I purchased the car clearly the recall repair did not fix this issue of coolant intrusion. Dealer diagnosed the issue as long block pressure tested cooling system for over an hour system dropped 8 PSI, Engine consuming coolant into cylinders and burning through exhaust. Dealer Recommends replacing long block with new engine and replacing one time use parts with new turbo at 15k. I still owe on the loan this is the same problem as the recall.
Corrective Action:
My vehicle received a short block repair under CSP 21N12 in 2023 at my ford dealership. Now, less than two years later, the same issue has returned — coolant intrusion into the cylinders, visible white exhaust, and oil leaks, with an estimate for the full repair is $15,000, from this same ford dealership where I purchased the car clearly the recall repair did not fix this issue of coolant intrusion. Dealer diagnosed the issue as long block pressure tested cooling system for over an hour system dropped 8 PSI, Engine consuming coolant into cylinders and burning through exhaust. Dealer Recommends replacing long block with new engine and replacing one time use parts with new turbo at 15k. I still owe on the loan this is the same problem as the recall.
Additional Notes:
My vehicle received a short block repair under CSP 21N12 in 2023 at my ford dealership. Now, less than two years later, the same issue has returned — coolant intrusion into the cylinders, visible white exhaust, and oil leaks, with an estimate for the full repair is $15,000, from this same ford dealership where I purchased the car clearly the recall repair did not fix this issue of coolant intrusion. Dealer diagnosed the issue as long block pressure tested cooling system for over an hour system dropped 8 PSI, Engine consuming coolant into cylinders and burning through exhaust. Dealer Recommends replacing long block with new engine and replacing one time use parts with new turbo at 15k. I still owe on the loan this is the same problem as the recall.
Mfg Campaign: 11662930
Recall Date: May 24, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 20 MPH, the check engine warning light started flashing, and the message "Engine Fault" was displayed. The vehicle was taken to a certified mechanic, where the contact was informed that the coolant reservoir was empty, and the coolant reservoir was refilled. The vehicle was taken to the dealer, where it was diagnosed that the water pump had failed and needed to be replaced. The water pump was replaced; however, the failure recurred approximately three and a half hours later. The vehicle was inspected by a certified mechanic who noticed that the coolant reservoir was empty and refilled the coolant reservoir; however, the mechanic noticed that the coolant had lowered by a quart the following morning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 20 MPH, the check engine warning light started flashing, and the message "Engine Fault" was displayed. The vehicle was taken to a certified mechanic, where the contact was informed that the coolant reservoir was empty, and the coolant reservoir was refilled. The vehicle was taken to the dealer, where it was diagnosed that the water pump had failed and needed to be replaced. The water pump was replaced; however, the failure recurred approximately three and a half hours later. The vehicle was inspected by a certified mechanic who noticed that the coolant reservoir was empty and refilled the coolant reservoir; however, the mechanic noticed that the coolant had lowered by a quart the following morning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving approximately 20 MPH, the check engine warning light started flashing, and the message "Engine Fault" was displayed. The vehicle was taken to a certified mechanic, where the contact was informed that the coolant reservoir was empty, and the coolant reservoir was refilled. The vehicle was taken to the dealer, where it was diagnosed that the water pump had failed and needed to be replaced. The water pump was replaced; however, the failure recurred approximately three and a half hours later. The vehicle was inspected by a certified mechanic who noticed that the coolant reservoir was empty and refilled the coolant reservoir; however, the mechanic noticed that the coolant had lowered by a quart the following morning. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was unknown.
Mfg Campaign: 11662512
Recall Date: May 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made; the contact was informed that the engine needed to be replaced. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made; the contact was informed that the engine needed to be replaced. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine warning light was illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into the cylinder, which caused the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where the same assessment was made; the contact was informed that the engine needed to be replaced. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. The VIN was not available.
Mfg Campaign: 11662530
Recall Date: May 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11662560
Recall Date: May 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11662288
Recall Date: May 21, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and the engine overheated. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and engine failure. The contact was informed that the engine needed to be replaced; however, the vehicle was not repaired. The contact stated that the failure had previously occurred, and the engine was replaced at 18,000. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11662288
Recall Date: May 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
From what I understand, the engine malfunctioned in a way that caused the cylinder compression to fail in several cylinders, but not all. This caused the car to stutter, shake, and slow down significantly in traffic on the highway. A warning popped up on the dashboard that said to shut the car down as soon as possible. We pulled over right away, which left us on a bridge on the highway. This endangered us as well as passing traffic, and then the tow truck person as well. We had to have the entire engine replaced in the car, which then after about 25 miles of driving, had the exact same problem (thankfully, in a 25 mph neighborhood this time). The problem has been replicated by the service center several times. They have now installed a total of three replacement engines that were all defective.
Corrective Action:
From what I understand, the engine malfunctioned in a way that caused the cylinder compression to fail in several cylinders, but not all. This caused the car to stutter, shake, and slow down significantly in traffic on the highway. A warning popped up on the dashboard that said to shut the car down as soon as possible. We pulled over right away, which left us on a bridge on the highway. This endangered us as well as passing traffic, and then the tow truck person as well. We had to have the entire engine replaced in the car, which then after about 25 miles of driving, had the exact same problem (thankfully, in a 25 mph neighborhood this time). The problem has been replicated by the service center several times. They have now installed a total of three replacement engines that were all defective.
Additional Notes:
From what I understand, the engine malfunctioned in a way that caused the cylinder compression to fail in several cylinders, but not all. This caused the car to stutter, shake, and slow down significantly in traffic on the highway. A warning popped up on the dashboard that said to shut the car down as soon as possible. We pulled over right away, which left us on a bridge on the highway. This endangered us as well as passing traffic, and then the tow truck person as well. We had to have the entire engine replaced in the car, which then after about 25 miles of driving, had the exact same problem (thankfully, in a 25 mph neighborhood this time). The problem has been replicated by the service center several times. They have now installed a total of three replacement engines that were all defective.
Mfg Campaign: 11662291
Recall Date: May 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
Corrective Action:
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
Additional Notes:
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
Mfg Campaign: 11662450
Recall Date: May 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
Corrective Action:
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
Additional Notes:
At 46000 miles mileage cylinder 3 misfired. This led to sudden engine slowdown on a busy street. Headgasket broke and coolant intruded into engine causing total engine failure.
Mfg Campaign: 11662450
Recall Date: May 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion
Corrective Action:
Coolant intrusion
Additional Notes:
Coolant intrusion
Mfg Campaign: 11662035
Recall Date: May 20, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Faulty purge valve control valve. Which is a common issue with the 2018 Ford Escape and there is an active recall for this issue. However my car was not included and I’m experiencing this issue.
Corrective Action:
Faulty purge valve control valve. Which is a common issue with the 2018 Ford Escape and there is an active recall for this issue. However my car was not included and I’m experiencing this issue.
Additional Notes:
Faulty purge valve control valve. Which is a common issue with the 2018 Ford Escape and there is an active recall for this issue. However my car was not included and I’m experiencing this issue.
Mfg Campaign: 11662084
Recall Date: May 20, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the engine was rattling while idling with the check engine warning light illuminated. The vehicle was taken to a dealer where it was discovered that there was coolant intrusion into the engine. The contact was informed that the engine long block was damaged, which resulted in engine failure. The contact was informed that the vehicle was not covered under warranty and was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 108,738.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the engine was rattling while idling with the check engine warning light illuminated. The vehicle was taken to a dealer where it was discovered that there was coolant intrusion into the engine. The contact was informed that the engine long block was damaged, which resulted in engine failure. The contact was informed that the vehicle was not covered under warranty and was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 108,738.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while driving at various speeds, the engine was rattling while idling with the check engine warning light illuminated. The vehicle was taken to a dealer where it was discovered that there was coolant intrusion into the engine. The contact was informed that the engine long block was damaged, which resulted in engine failure. The contact was informed that the vehicle was not covered under warranty and was given an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was provided a case number. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 108,738.
Mfg Campaign: 11662112
Recall Date: May 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine coolant intrusion into Cylinder head. Vehicle is a 2018 with 95k miles on it. This is causing cylinder 1 misfiring and FORD is saying it requires a new engine block.
Corrective Action:
Engine coolant intrusion into Cylinder head. Vehicle is a 2018 with 95k miles on it. This is causing cylinder 1 misfiring and FORD is saying it requires a new engine block.
Additional Notes:
Engine coolant intrusion into Cylinder head. Vehicle is a 2018 with 95k miles on it. This is causing cylinder 1 misfiring and FORD is saying it requires a new engine block.
Mfg Campaign: 11661837
Recall Date: May 19, 2025
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