Complaints & Recalls
Official Safety Recalls - Important!
43 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Mar 11, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C31
Recall Date: Nov 23, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Nov 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S38
Recall Date: Aug 10, 2021
Consumer Complaints
282 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect
Corrective Action:
The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect
Additional Notes:
The display screen goes black and freezes for long periods and during navigation use; Reverse camera is black or doesn't display; FordPass doesn't connect
Mfg Campaign: 11676262
Recall Date: Jul 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated upon taking the vehicle for the State Inspection, the contact was informed that the gateway module of the vehicle was not communicating, preventing the inspection from being performed. The vehicle was taken to the dealer, where it was determined that the gateway module needed to be reprogrammed. The contact was informed that a fee would be charged for repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 22N15 (Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing); however, the manufacturer informed the contact that the vehicle was not covered under the campaign. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,160.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated upon taking the vehicle for the State Inspection, the contact was informed that the gateway module of the vehicle was not communicating, preventing the inspection from being performed. The vehicle was taken to the dealer, where it was determined that the gateway module needed to be reprogrammed. The contact was informed that a fee would be charged for repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 22N15 (Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing); however, the manufacturer informed the contact that the vehicle was not covered under the campaign. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,160.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated upon taking the vehicle for the State Inspection, the contact was informed that the gateway module of the vehicle was not communicating, preventing the inspection from being performed. The vehicle was taken to the dealer, where it was determined that the gateway module needed to be reprogrammed. The contact was informed that a fee would be charged for repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 22N15 (Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing); however, the manufacturer informed the contact that the vehicle was not covered under the campaign. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 45,160.
Mfg Campaign: 11676268
Recall Date: Jul 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The contact was informed that the OBD Port needed to be replaced. The vehicle was repaired. The contact was informed that the repair was not covered under an unknown recall or warranty. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed, and the case was denied. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 36,702.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The contact was informed that the OBD Port needed to be replaced. The vehicle was repaired. The contact was informed that the repair was not covered under an unknown recall or warranty. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed, and the case was denied. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 36,702.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was being Emissions tested, the contact was informed that the OBD Port was inoperable, and the emissions test could to be performed. The vehicle was taken to the dealer where it was diagnosed with a failed OBD Port. The contact was informed that the OBD Port needed to be replaced. The vehicle was repaired. The contact was informed that the repair was not covered under an unknown recall or warranty. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed, and the case was denied. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 36,702.
Mfg Campaign: 11676010
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door check bracket is making loud crunching sound and making door difficult to open and close. This is cause for concern about integrity of door and ability to use vehicle. Not been inspected yet.
Corrective Action:
Driver door check bracket is making loud crunching sound and making door difficult to open and close. This is cause for concern about integrity of door and ability to use vehicle. Not been inspected yet.
Additional Notes:
Driver door check bracket is making loud crunching sound and making door difficult to open and close. This is cause for concern about integrity of door and ability to use vehicle. Not been inspected yet.
Mfg Campaign: 11675451
Recall Date: Jul 22, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that when the brake pedal was depressed, the vehicle failed to stop as intended. The contact stated that there was a delay prior to the vehicle stopping. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with rear braking system failure. The contact was informed that the rear braking system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that when the brake pedal was depressed, the vehicle failed to stop as intended. The contact stated that there was a delay prior to the vehicle stopping. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with rear braking system failure. The contact was informed that the rear braking system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. Additionally, the contact stated that when the brake pedal was depressed, the vehicle failed to stop as intended. The contact stated that there was a delay prior to the vehicle stopping. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with rear braking system failure. The contact was informed that the rear braking system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11674471
Recall Date: Jul 18, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers door popping noise when opening and closing the door, not closing properly, window not being able to roll up and down. Vehicle was brought to dealership for inspection and the problem was confirmed that there is arm bracket failure in the front door. No warning lights come on and no injury has occurred but car is not being driven for safety reasons at this time. We never received a letter about the one time repair and until the problem happened had no idea about this. We are on a list with local dealership and have been waiting for Ford to get parts and approve repair. We have no idea how many people are in front of us on this list.
Corrective Action:
Drivers door popping noise when opening and closing the door, not closing properly, window not being able to roll up and down. Vehicle was brought to dealership for inspection and the problem was confirmed that there is arm bracket failure in the front door. No warning lights come on and no injury has occurred but car is not being driven for safety reasons at this time. We never received a letter about the one time repair and until the problem happened had no idea about this. We are on a list with local dealership and have been waiting for Ford to get parts and approve repair. We have no idea how many people are in front of us on this list.
Additional Notes:
Drivers door popping noise when opening and closing the door, not closing properly, window not being able to roll up and down. Vehicle was brought to dealership for inspection and the problem was confirmed that there is arm bracket failure in the front door. No warning lights come on and no injury has occurred but car is not being driven for safety reasons at this time. We never received a letter about the one time repair and until the problem happened had no idea about this. We are on a list with local dealership and have been waiting for Ford to get parts and approve repair. We have no idea how many people are in front of us on this list.
Mfg Campaign: 11672736
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, the fuel tank gauge decreased from 1/4th to empty almost immediately. The contact arrived at a gas station and discovered that the fuel tank was not empty. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel gauge sending unit. The contact was informed that the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 21,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, the fuel tank gauge decreased from 1/4th to empty almost immediately. The contact arrived at a gas station and discovered that the fuel tank was not empty. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel gauge sending unit. The contact was informed that the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 21,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, the fuel tank gauge decreased from 1/4th to empty almost immediately. The contact arrived at a gas station and discovered that the fuel tank was not empty. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel gauge sending unit. The contact was informed that the fuel tank needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 21,000. The VIN was not available.
Mfg Campaign: 11672258
Recall Date: Jul 9, 2025
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The shade for the panoramic sunroof malfunctioned. The shade will not roll up properly causing the shade to sag and block rear visibility.
Corrective Action:
The shade for the panoramic sunroof malfunctioned. The shade will not roll up properly causing the shade to sag and block rear visibility.
Additional Notes:
The shade for the panoramic sunroof malfunctioned. The shade will not roll up properly causing the shade to sag and block rear visibility.
Mfg Campaign: 11671415
Recall Date: Jul 6, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. The next time we opened the sun shade, it seems to be catching. As I drove there was a sliding sound that we finally identified as coming from the sunroof. Something could be seen from the sunshade: an outline of something that continued to slide around in all directions. I looked it up on the internet, concerned about what it could be and discovered that there have been 2021 Escapes with the panoramic sunroof that have a manufacturing defect resulting in poor adhesion of the fixed glass panel and/or front panel to the roof frame. There was a warning that The roof panel or front panel could detach from the vehicle while driving. Detachment could result in injury or death to road users. It can also lead to water leaks and wind noise which it links to the drip rails. I am concerned that this item sliding around is going to tear the headliner and fall on me or a passenger and am not sure it IS a drip rail.
Corrective Action:
There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. The next time we opened the sun shade, it seems to be catching. As I drove there was a sliding sound that we finally identified as coming from the sunroof. Something could be seen from the sunshade: an outline of something that continued to slide around in all directions. I looked it up on the internet, concerned about what it could be and discovered that there have been 2021 Escapes with the panoramic sunroof that have a manufacturing defect resulting in poor adhesion of the fixed glass panel and/or front panel to the roof frame. There was a warning that The roof panel or front panel could detach from the vehicle while driving. Detachment could result in injury or death to road users. It can also lead to water leaks and wind noise which it links to the drip rails. I am concerned that this item sliding around is going to tear the headliner and fall on me or a passenger and am not sure it IS a drip rail.
Additional Notes:
There was a clunking sound when I opened the sun roof. Later when we closed the sun shade, it seems to be hesitating. The next time we opened the sun shade, it seems to be catching. As I drove there was a sliding sound that we finally identified as coming from the sunroof. Something could be seen from the sunshade: an outline of something that continued to slide around in all directions. I looked it up on the internet, concerned about what it could be and discovered that there have been 2021 Escapes with the panoramic sunroof that have a manufacturing defect resulting in poor adhesion of the fixed glass panel and/or front panel to the roof frame. There was a warning that The roof panel or front panel could detach from the vehicle while driving. Detachment could result in injury or death to road users. It can also lead to water leaks and wind noise which it links to the drip rails. I am concerned that this item sliding around is going to tear the headliner and fall on me or a passenger and am not sure it IS a drip rail.
Mfg Campaign: 11669806
Recall Date: Jun 27, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11668665
Recall Date: Jun 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated while driving at an undisclosed speed, the message "Service Engine Soon" was displayed. The vehicle was taken to the dealer where it was diagnosed and determined that an unknown valve needed to be replaced. The unknown valve failure was related to the fuel intake. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same valve failure. The check engine warning light was illuminated. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed with the same failure and the vehicle was repaired again; however, the failure reoccurred. The manufacturer was made aware of the failure and referred the contact to NHSTA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11668665
Recall Date: Jun 23, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunshade rolled in after the cross bar of the panoramic sunroom fell on the sunshade. My dealer is quoting me $1500 to repair the sunshade and no other mechanics will even touch it. My car is a 2021 Ford Escape SEL. Its is a very gently used car and it is terrible that this is happening. It has impacted me financially in a big way and am struggling to find a way to pay for it. I have only had my car for 1 year. Please make Ford do a recall so others do not have to go through this too. Thank you!
Corrective Action:
The sunshade rolled in after the cross bar of the panoramic sunroom fell on the sunshade. My dealer is quoting me $1500 to repair the sunshade and no other mechanics will even touch it. My car is a 2021 Ford Escape SEL. Its is a very gently used car and it is terrible that this is happening. It has impacted me financially in a big way and am struggling to find a way to pay for it. I have only had my car for 1 year. Please make Ford do a recall so others do not have to go through this too. Thank you!
Additional Notes:
The sunshade rolled in after the cross bar of the panoramic sunroom fell on the sunshade. My dealer is quoting me $1500 to repair the sunshade and no other mechanics will even touch it. My car is a 2021 Ford Escape SEL. Its is a very gently used car and it is terrible that this is happening. It has impacted me financially in a big way and am struggling to find a way to pay for it. I have only had my car for 1 year. Please make Ford do a recall so others do not have to go through this too. Thank you!
Mfg Campaign: 11667255
Recall Date: Jun 16, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door check bracket is broken
Corrective Action:
The door check bracket is broken
Additional Notes:
The door check bracket is broken
Mfg Campaign: 11666929
Recall Date: Jun 14, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that while making a right turn at approximately 10 MPH, a fuel odor had begun to leak into the interior cabin before the engine caught on fire. The A/C was activated during the time of the failure. No warning lights illuminated. The contact stated that while attempting to extinguish the fire, she fell on her stomach while pregnant, causing a miscarriage for which medical attention was sought. A police report was not filed. A Fire report was filed. The origin of the fire was unknown. The contact stated that a nearby school bus provided a fire extinguisher for the contact to extinguish the fire. In addition, the contact stated that the vehicle's engine was replaced a the local dealer prior to the fire however soon noticed the vehicle was still not operating as normal. The dealer was notified but declined to provide a loaner vehicle. The vehicle was towed to a local residential address after the fire, where it remains on a driveway. The origin of the fire was unknown. The contact mentioned that, due to costs the vehicle was not diagnosed or repaired for the fire failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that while making a right turn at approximately 10 MPH, a fuel odor had begun to leak into the interior cabin before the engine caught on fire. The A/C was activated during the time of the failure. No warning lights illuminated. The contact stated that while attempting to extinguish the fire, she fell on her stomach while pregnant, causing a miscarriage for which medical attention was sought. A police report was not filed. A Fire report was filed. The origin of the fire was unknown. The contact stated that a nearby school bus provided a fire extinguisher for the contact to extinguish the fire. In addition, the contact stated that the vehicle's engine was replaced a the local dealer prior to the fire however soon noticed the vehicle was still not operating as normal. The dealer was notified but declined to provide a loaner vehicle. The vehicle was towed to a local residential address after the fire, where it remains on a driveway. The origin of the fire was unknown. The contact mentioned that, due to costs the vehicle was not diagnosed or repaired for the fire failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that while making a right turn at approximately 10 MPH, a fuel odor had begun to leak into the interior cabin before the engine caught on fire. The A/C was activated during the time of the failure. No warning lights illuminated. The contact stated that while attempting to extinguish the fire, she fell on her stomach while pregnant, causing a miscarriage for which medical attention was sought. A police report was not filed. A Fire report was filed. The origin of the fire was unknown. The contact stated that a nearby school bus provided a fire extinguisher for the contact to extinguish the fire. In addition, the contact stated that the vehicle's engine was replaced a the local dealer prior to the fire however soon noticed the vehicle was still not operating as normal. The dealer was notified but declined to provide a loaner vehicle. The vehicle was towed to a local residential address after the fire, where it remains on a driveway. The origin of the fire was unknown. The contact mentioned that, due to costs the vehicle was not diagnosed or repaired for the fire failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) and NHTSA Campaign Number: 24V187000 (Fuel System, Gasoline however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11663746
Recall Date: May 29, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11663389
Recall Date: May 28, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 14,300. A complaint was filed with the manufacturer as well as the NHTSA.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 14,300. A complaint was filed with the manufacturer as well as the NHTSA.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact was informed at a State Inspection that the gateway module had failed and needed to be replaced to complete the State Inspection. The vehicle was taken to the dealer, where the gateway module was updated. The contact related the failure to Ford Campaign Number: 22N15. The manufacturer was notified of the failure but denied reimbursement for the repair. The failure mileage was approximately 14,300. A complaint was filed with the manufacturer as well as the NHTSA.
Mfg Campaign: 11662542
Recall Date: May 22, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Corrective Action:
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Additional Notes:
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Mfg Campaign: 11661786
Recall Date: May 19, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Corrective Action:
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Additional Notes:
The contact called for a customer who owns a 2021 Ford Escape. The contact stated that while opening and closing the front driver’s side door, there was a loud banging and clucking sound coming from the door. The vehicle was taken to a certified mechanic, where it was diagnosed and determined that the bolts on the door arm mounted onto the door assembly had fractured and detached. The contact was informed that the door assembly might need to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 22,000.
Mfg Campaign: 11661786
Recall Date: May 19, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
Corrective Action:
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
Additional Notes:
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
Mfg Campaign: 11660628
Recall Date: May 13, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
Corrective Action:
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
Additional Notes:
I was leaving work and my 2021 Ford Escape hybrid started but then a triangle warning light came on, a "stop safely now" warning appeared and the car shut off. There were no problems prior to this event. I had the vehicle towed to a Ford dealership in February where they replaced the 12v battery and the machine needed to diagnose the electrical issue was down. Yesterday I finally got news that it was firing code P0DE6 and the hybrid battery needs replaced as well. There have been several recalls related to hybrid batteries with these same warning indicators, however my car's VIN was not included in the recall. Could the recall be extended to include other vehicles that this is happening to? It seems as if there are many more out there than what the recall covered and it's a much bigger issue than Ford may realize. People's cars could just shut down in the middle of the road with little to no warning.
Mfg Campaign: 11660628
Recall Date: May 13, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury