Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S16
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S16
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Mar 11, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C31
Recall Date: Nov 23, 2021
Consumer Complaints
234 ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11677188
Recall Date: Jul 30, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water in the cab. Found online a few others have posted about clogged ac drip line. By the time you find it, your carpet is ruined. Have not Been able to locate the drip line.
Corrective Action:
Water in the cab. Found online a few others have posted about clogged ac drip line. By the time you find it, your carpet is ruined. Have not Been able to locate the drip line.
Additional Notes:
Water in the cab. Found online a few others have posted about clogged ac drip line. By the time you find it, your carpet is ruined. Have not Been able to locate the drip line.
Mfg Campaign: 11677005
Recall Date: Jul 29, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I am the owner of a 2022 Ford Escape experiencing a serious issues: My vehicle is subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine—a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford’s delay in delivering a fix a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.
Corrective Action:
I am the owner of a 2022 Ford Escape experiencing a serious issues: My vehicle is subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine—a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford’s delay in delivering a fix a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.
Additional Notes:
I am the owner of a 2022 Ford Escape experiencing a serious issues: My vehicle is subject to NHTSA Recall 25V467 / Ford Recall 25S76, concerning the potential for a cracked fuel injector leading to fuel accumulation on top of the engine—a serious fire hazard. According to NHTSA, there is currently no remedy available. This adds another layer of safety concern, particularly considering the compounding risks and Ford’s delay in delivering a fix a pending recall involving potential engine fires, I am deeply concerned about the safety and reliability of my vehicle. I am asking that my concerns be formally investigated and that Ford take appropriate responsibility for repairs, reimbursement (if applicable), or an expanded VIN inclusion under the CSP.
Mfg Campaign: 11677082
Recall Date: Jul 29, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was an abnormal grinding sound coming from the brakes. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer and the brake pads and rotors were replaced; however, the failure persisted. The contact stated that when the weather was humid or it rained, the sound was louder. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was an abnormal grinding sound coming from the brakes. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer and the brake pads and rotors were replaced; however, the failure persisted. The contact stated that when the weather was humid or it rained, the sound was louder. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated that while reversing, there was an abnormal grinding sound coming from the brakes. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer and the brake pads and rotors were replaced; however, the failure persisted. The contact stated that when the weather was humid or it rained, the sound was louder. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11674494
Recall Date: Jul 18, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FORD MOTOR COMPANY CORPORATION NEEDS TO REPLACE FUEL INJECTORS ON ALL FORD BRONCO AND ESCAPE MODELS EFFECTED BY RECALL! STOP DRAGGING YOUR FEET FORD MOTOR CORPORATION! MY DAUGHTER'S LIFE COULD BE AT RISK! I HAVE ALWAYS OWNED A FORD SINCE I STARTED DRIVING AT AGE 16. NOW [XXX]. I HAVE ALWAYS STOOD BY YOUR PRODUCT! NOW IT'S TIME TO STAND BY MY DAUGHTER AND RESOLVE THE ISSUE THE RIGHT WAY! WHAT YOU'RE DOING AS A CORPORATION CURRENTLY WILL HAVE GRAVE CONSEQUENCES! [XXX] FORD CORPORATION! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
FORD MOTOR COMPANY CORPORATION NEEDS TO REPLACE FUEL INJECTORS ON ALL FORD BRONCO AND ESCAPE MODELS EFFECTED BY RECALL! STOP DRAGGING YOUR FEET FORD MOTOR CORPORATION! MY DAUGHTER'S LIFE COULD BE AT RISK! I HAVE ALWAYS OWNED A FORD SINCE I STARTED DRIVING AT AGE 16. NOW [XXX]. I HAVE ALWAYS STOOD BY YOUR PRODUCT! NOW IT'S TIME TO STAND BY MY DAUGHTER AND RESOLVE THE ISSUE THE RIGHT WAY! WHAT YOU'RE DOING AS A CORPORATION CURRENTLY WILL HAVE GRAVE CONSEQUENCES! [XXX] FORD CORPORATION! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
FORD MOTOR COMPANY CORPORATION NEEDS TO REPLACE FUEL INJECTORS ON ALL FORD BRONCO AND ESCAPE MODELS EFFECTED BY RECALL! STOP DRAGGING YOUR FEET FORD MOTOR CORPORATION! MY DAUGHTER'S LIFE COULD BE AT RISK! I HAVE ALWAYS OWNED A FORD SINCE I STARTED DRIVING AT AGE 16. NOW [XXX]. I HAVE ALWAYS STOOD BY YOUR PRODUCT! NOW IT'S TIME TO STAND BY MY DAUGHTER AND RESOLVE THE ISSUE THE RIGHT WAY! WHAT YOU'RE DOING AS A CORPORATION CURRENTLY WILL HAVE GRAVE CONSEQUENCES! [XXX] FORD CORPORATION! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11674388
Recall Date: Jul 17, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The guard plate between the sunroof and the moonroof fell off and the retractable screen rolled all the way back and is inoperable. The guard plate fell and hit my child while I was driving. When I searched the internet to see if others have experienced this issue, I discovered that it is a known issue with these vehicles. Unsecured falling parts is a danger and a recall should be issued to fix this issue immediately.
Corrective Action:
The guard plate between the sunroof and the moonroof fell off and the retractable screen rolled all the way back and is inoperable. The guard plate fell and hit my child while I was driving. When I searched the internet to see if others have experienced this issue, I discovered that it is a known issue with these vehicles. Unsecured falling parts is a danger and a recall should be issued to fix this issue immediately.
Additional Notes:
The guard plate between the sunroof and the moonroof fell off and the retractable screen rolled all the way back and is inoperable. The guard plate fell and hit my child while I was driving. When I searched the internet to see if others have experienced this issue, I discovered that it is a known issue with these vehicles. Unsecured falling parts is a danger and a recall should be issued to fix this issue immediately.
Mfg Campaign: 11673864
Recall Date: Jul 16, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated that while depressing the brake pedal there was an excessive amount of brake dust coming from the front brake pads. Additionally, there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and filed a claim and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated that while depressing the brake pedal there was an excessive amount of brake dust coming from the front brake pads. Additionally, there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and filed a claim and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated that while depressing the brake pedal there was an excessive amount of brake dust coming from the front brake pads. Additionally, there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was contacted and filed a claim and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11673631
Recall Date: Jul 15, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) and TSB 24N08. The contact stated that while his wife was driving 65 MPH, the vehicle jerked, and a fuel odor was coming from the vehicle when the vehicle was turned off. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under a recall. The vehicle was not repaired. The contact stated that recently the seat belt warning light illuminated and remained illuminated. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) and TSB 24N08. The contact stated that while his wife was driving 65 MPH, the vehicle jerked, and a fuel odor was coming from the vehicle when the vehicle was turned off. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under a recall. The vehicle was not repaired. The contact stated that recently the seat belt warning light illuminated and remained illuminated. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (FUEL SYSTEM, GASOLINE) and TSB 24N08. The contact stated that while his wife was driving 65 MPH, the vehicle jerked, and a fuel odor was coming from the vehicle when the vehicle was turned off. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under a recall. The vehicle was not repaired. The contact stated that recently the seat belt warning light illuminated and remained illuminated. The vehicle was taken to the dealer, who refused to check the vehicle. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11672086
Recall Date: Jul 8, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle has an issue with braking system. When attempting to stop, the brake pedal required much more force to be applied that subsequently increased stopping distance. Safety to operator and/or others is at great risk due to extended stopping distances. The condition has not been confirmed by the dealer service department or independent service center. However, this condition occurred to the owner of the vehicle as well as the vehicle owner's son (that is in the auto industry as an insurance adjuster). The dealer only looked at the condition of the brake pads, calipers, and rotors. The dealer did not look into the hydraulic braking system or brake lines. (NOTE: There is an open recall on many Ford Escapes, however, this particular vehicle identification number is outside the current recall notice. I believe they should investigate and/or expand the recall to add more vehicles due to our discovery) The vehicle has not been inspected by the manufacturer, police, insurance representative or others. No ODB Codes or warning lights appeared on the dash information screen.
Corrective Action:
Vehicle has an issue with braking system. When attempting to stop, the brake pedal required much more force to be applied that subsequently increased stopping distance. Safety to operator and/or others is at great risk due to extended stopping distances. The condition has not been confirmed by the dealer service department or independent service center. However, this condition occurred to the owner of the vehicle as well as the vehicle owner's son (that is in the auto industry as an insurance adjuster). The dealer only looked at the condition of the brake pads, calipers, and rotors. The dealer did not look into the hydraulic braking system or brake lines. (NOTE: There is an open recall on many Ford Escapes, however, this particular vehicle identification number is outside the current recall notice. I believe they should investigate and/or expand the recall to add more vehicles due to our discovery) The vehicle has not been inspected by the manufacturer, police, insurance representative or others. No ODB Codes or warning lights appeared on the dash information screen.
Additional Notes:
Vehicle has an issue with braking system. When attempting to stop, the brake pedal required much more force to be applied that subsequently increased stopping distance. Safety to operator and/or others is at great risk due to extended stopping distances. The condition has not been confirmed by the dealer service department or independent service center. However, this condition occurred to the owner of the vehicle as well as the vehicle owner's son (that is in the auto industry as an insurance adjuster). The dealer only looked at the condition of the brake pads, calipers, and rotors. The dealer did not look into the hydraulic braking system or brake lines. (NOTE: There is an open recall on many Ford Escapes, however, this particular vehicle identification number is outside the current recall notice. I believe they should investigate and/or expand the recall to add more vehicles due to our discovery) The vehicle has not been inspected by the manufacturer, police, insurance representative or others. No ODB Codes or warning lights appeared on the dash information screen.
Mfg Campaign: 11670378
Recall Date: Jun 30, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated that the rearview camera was displaying a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact stated that the rearview camera displayed a distorted image and a black screen. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated that the rearview camera was displaying a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact stated that the rearview camera displayed a distorted image and a black screen. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated that the rearview camera was displaying a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact stated that the rearview camera displayed a distorted image and a black screen. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was 70,000.
Mfg Campaign: 11669182
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Corrective Action:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Additional Notes:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Mfg Campaign: 11666882
Recall Date: Jun 14, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Corrective Action:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Additional Notes:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Mfg Campaign: 11666882
Recall Date: Jun 14, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Corrective Action:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Additional Notes:
While going on the highway it braked hard and displayed service stabilitrak light with traction control light flashing went away after 10 seconds. Then I pulled into my driveway and it snapped the wheel out of my hand forcefully almost breaking my wrist and wouldn't let me turn right. Towed it to ford where they claim a loose battery terminal was present. No warning at all before this. Upper engine noise too (possibly pulley) 28k miles and trans is shifting hard as well. The trust for the vehicle is gone. I have a video as well of the steering wheel snapping.
Mfg Campaign: 11666882
Recall Date: Jun 14, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head
Corrective Action:
While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head
Additional Notes:
While driving, the metal crossbar trim above my head separating the front (movable) and rear (fixed) roof glass fell off, jamming the sunshade and then falling on my head
Mfg Campaign: 11666816
Recall Date: Jun 13, 2025
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Corrective Action:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Additional Notes:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Mfg Campaign: 11666235
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Corrective Action:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Additional Notes:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Mfg Campaign: 11666235
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Corrective Action:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Additional Notes:
The rearview backup camera no longer functions at all. Upon putting the car in reverse, I receive a black screen with glitching colors for a few seconds that turns completely black and gives me an error stating rearview camera is unavailable. There has been no damage recently to the vehicle or any other modifications made, or no other known contributing events, it just stopped working on its own. I also received no warning prior to this happening from any systems in the vehicle. This is especially dangerous since I rely upon this camera and alert sensors to safely back up and avoid damage to my vehicle, myself, others, and surrounding objects. I am aware that several Ford models built the same year have an active recall for this exact issue, in addition to the 2023-2024 Escape models. I would highly recommend looking into this issue as it pertains to the 2022 Escape as well.
Mfg Campaign: 11666235
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Before 8k miles and 10k, 22 ford escape check engine light came on two different times, app flagged for fuel evap system. Took in March and April 2023 and parts were replaced (control valve and hose) on two separate occasion, both within warranty. At 62k miles in June 2025, same check engine came on, had to replace hose again for evap system outside of warranty.
Corrective Action:
Before 8k miles and 10k, 22 ford escape check engine light came on two different times, app flagged for fuel evap system. Took in March and April 2023 and parts were replaced (control valve and hose) on two separate occasion, both within warranty. At 62k miles in June 2025, same check engine came on, had to replace hose again for evap system outside of warranty.
Additional Notes:
Before 8k miles and 10k, 22 ford escape check engine light came on two different times, app flagged for fuel evap system. Took in March and April 2023 and parts were replaced (control valve and hose) on two separate occasion, both within warranty. At 62k miles in June 2025, same check engine came on, had to replace hose again for evap system outside of warranty.
Mfg Campaign: 11666392
Recall Date: Jun 11, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues
Corrective Action:
I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues
Additional Notes:
I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues
Mfg Campaign: 11664257
Recall Date: Jun 2, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues
Corrective Action:
I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues
Additional Notes:
I am writing to formally express my concern regarding the safety of my 2022 Ford Escape Plug-in Hybrid Electric Vehicle (PHEV), which I believe may have been rushed to market without sufficient development or reliability testing. As Ford’s first iteration of the Escape PHEV, it appears to suffer from multiple critical defects that suggest the technology was not fully ready for consumers. In less than 2.5 years of ownership, I have experienced the following serious safety-related issues: The vehicle is currently under recall for a defective high-voltage battery, and there have been multiple other recalls related to the PHEV technology, raising serious concerns about the reliability and safety of the overall hybrid system. NHTSA Recall Number 24V954. I experienced brake issues within the first 18 months of which have not been fixed and still making odd noises Most alarmingly, the engine failed while I was driving on the highway with under 32,000 miles on the vehicle, causing a sudden and dangerous loss of power. This incident placed me and others at serious risk of harm. While the dealership did repair the engine under warranty, Ford has not offered any meaningful assistance beyond that, nor have they provided alternative transportation or a solution that addresses my ongoing safety concerns. Ford corporate has refused to communicate with me in writing and will only speak by phone, making it extremely difficult to document discussions, obtain clear answers, or hold them accountable for their responses. Due to a lack of support from Ford, I was forced to borrow my mother’s vehicle for two weeks while mine was being serviced, as there were 17 other customers on a waitlist for a loaner vehicle at the dealership. Despite these serious problems, I still don't have a vehicle and I no longer feel safe driving the car, and a financial burden, as I now owe more on the car than it is worth on trade-in. I have not picked up the car due to safety concerns. I believe these issues
Mfg Campaign: 11664257
Recall Date: Jun 2, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury