Complaints & Recalls
Official Safety Recalls - Important!
39 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2022 Escape, and 2021-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 24V-330. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S16
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 Bronco Sport and 2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S16
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S48
Recall Date: Mar 11, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C31
Recall Date: Nov 23, 2021
Consumer Complaints
234 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "Q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.
Corrective Action:
Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "Q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.
Additional Notes:
Ford states that if I charge my vehicle it will catch on fire. I paid $8,000 extra to have a plug-in vehicle and I haven't been able to charge it for months. Ford said they would fix this in "Q2 2025" and this has now been pushed to "maybe September 2025". I don't feel safe driving this vehicle, but I have to use it to get my child to daycare each day. I believe it's completely unreasonable to tell me that the vehicle I purchased to plug-in and drive using battery, which has been over 50% of all my driving in the last 3 years, can't be used to drive on the battery. This vehicle is unusable as it was intended to be used, unsafe, and Ford keeps delaying their supposed fix.
Mfg Campaign: 11654525
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When Accelerating from approximately 25mph - 40mph and accelerating hard, the vehicle is shifting to Neutral (HARD). It feels like you hit a wall. Does not occur from stop. Letting off throttle and the transmission will reengage and allow full acceleration as if nothing happened. No warning indicators on dash. Is duplicatable. Vehicle had Telematics control module update in December already. Vehicle had transmission replacement 25-JUNE-2024 according to History. Tried reporting on GCR but would not permit. Sounds identical to 24S33 but this vehicle is unaffected. Will report to dealer when recall for 24S79 is available, avoiding hard acceleration if possible. May have dash camera footage if requested.
Corrective Action:
When Accelerating from approximately 25mph - 40mph and accelerating hard, the vehicle is shifting to Neutral (HARD). It feels like you hit a wall. Does not occur from stop. Letting off throttle and the transmission will reengage and allow full acceleration as if nothing happened. No warning indicators on dash. Is duplicatable. Vehicle had Telematics control module update in December already. Vehicle had transmission replacement 25-JUNE-2024 according to History. Tried reporting on GCR but would not permit. Sounds identical to 24S33 but this vehicle is unaffected. Will report to dealer when recall for 24S79 is available, avoiding hard acceleration if possible. May have dash camera footage if requested.
Additional Notes:
When Accelerating from approximately 25mph - 40mph and accelerating hard, the vehicle is shifting to Neutral (HARD). It feels like you hit a wall. Does not occur from stop. Letting off throttle and the transmission will reengage and allow full acceleration as if nothing happened. No warning indicators on dash. Is duplicatable. Vehicle had Telematics control module update in December already. Vehicle had transmission replacement 25-JUNE-2024 according to History. Tried reporting on GCR but would not permit. Sounds identical to 24S33 but this vehicle is unaffected. Will report to dealer when recall for 24S79 is available, avoiding hard acceleration if possible. May have dash camera footage if requested.
Mfg Campaign: 11653110
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11653191
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.
Corrective Action:
Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.
Additional Notes:
Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.
Mfg Campaign: 11651307
Recall Date: Mar 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.
Corrective Action:
Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.
Additional Notes:
Problem with fuel injectors. Car has a very rough idle when cold. Also while driving there is a rough idle from the engine.
Mfg Campaign: 11651307
Recall Date: Mar 28, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunshade for the panorama broke for the second time. The first failure was covered under Ford TSB 22-2278 and this has since failed again under Ford TSB 23-2139. If this sunshade failure where to happen while driving, the shade might sag and visually impaire the driver.
Corrective Action:
Sunshade for the panorama broke for the second time. The first failure was covered under Ford TSB 22-2278 and this has since failed again under Ford TSB 23-2139. If this sunshade failure where to happen while driving, the shade might sag and visually impaire the driver.
Additional Notes:
Sunshade for the panorama broke for the second time. The first failure was covered under Ford TSB 22-2278 and this has since failed again under Ford TSB 23-2139. If this sunshade failure where to happen while driving, the shade might sag and visually impaire the driver.
Mfg Campaign: 11650744
Recall Date: Mar 26, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door door check bracket separating from housing assembly. No wreck or accident with vehicle. May be the spot welds on the door bracket assembly which have, apparently, demonstrated issues for this year make model of Escape. I contacted the nearest Ford Dealer with a body shop and they said they were unable to assist because there is no active recall.
Corrective Action:
Driver door door check bracket separating from housing assembly. No wreck or accident with vehicle. May be the spot welds on the door bracket assembly which have, apparently, demonstrated issues for this year make model of Escape. I contacted the nearest Ford Dealer with a body shop and they said they were unable to assist because there is no active recall.
Additional Notes:
Driver door door check bracket separating from housing assembly. No wreck or accident with vehicle. May be the spot welds on the door bracket assembly which have, apparently, demonstrated issues for this year make model of Escape. I contacted the nearest Ford Dealer with a body shop and they said they were unable to assist because there is no active recall.
Mfg Campaign: 11649514
Recall Date: Mar 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
First problem I have with my 2022 Ford escape was the purge valve not sealing within the emissions system. Caused the check engine light to come on and struggle to start up after pumping gas. Ford dealer fixed it. Check engine light is still on, now it is saying that an O2 sensor is the cause of my check engine light. All of this is within the power train system of the 2022 Ford escape which is causing the vehicle to read that it cannot pass and will fail an emissions test if it were to undergo one.
Corrective Action:
First problem I have with my 2022 Ford escape was the purge valve not sealing within the emissions system. Caused the check engine light to come on and struggle to start up after pumping gas. Ford dealer fixed it. Check engine light is still on, now it is saying that an O2 sensor is the cause of my check engine light. All of this is within the power train system of the 2022 Ford escape which is causing the vehicle to read that it cannot pass and will fail an emissions test if it were to undergo one.
Additional Notes:
First problem I have with my 2022 Ford escape was the purge valve not sealing within the emissions system. Caused the check engine light to come on and struggle to start up after pumping gas. Ford dealer fixed it. Check engine light is still on, now it is saying that an O2 sensor is the cause of my check engine light. All of this is within the power train system of the 2022 Ford escape which is causing the vehicle to read that it cannot pass and will fail an emissions test if it were to undergo one.
Mfg Campaign: 11649155
Recall Date: Mar 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The local dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The local dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated that the vehicle was experiencing excessive oil consumption. The local dealer was notified of the failure; however, the vehicle was not diagnosed or repaired. The dealer referred the contact to the NHTSA Hotline for assistance. The contact related the failure to NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 45,000.
Mfg Campaign: 11646567
Recall Date: Mar 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission got stuck in 6th gear doing 80 miles per hour on the highway. Was unable to upshift or downshift. Had to switch driving modes for vehicle to begin downshifting. Also experienced getting stuck in certain gears and very rough shifting in 1st, 2nd, and 3rd gear. No warning lights were presebt and according ti the dealer no codes were present on the transmission either. Components that failed included the torque converter, valve body, and clutch. Dealer confirmed that the transmission was having problems and rebuilt it under warranty at 48,000 miles. However I came in a 30,000 miles for recommended service as I was getting rough shifting and requested a flush and was told it was lifetime fluid for the 8 speed transmissions. At 48,000 it got stuck and almost caused accidents hence this report. Ally protect processed the insurance claim for what Ford refused to cover, only a small cost incurred on my part for the rental. Can provide more information as needed.
Corrective Action:
Transmission got stuck in 6th gear doing 80 miles per hour on the highway. Was unable to upshift or downshift. Had to switch driving modes for vehicle to begin downshifting. Also experienced getting stuck in certain gears and very rough shifting in 1st, 2nd, and 3rd gear. No warning lights were presebt and according ti the dealer no codes were present on the transmission either. Components that failed included the torque converter, valve body, and clutch. Dealer confirmed that the transmission was having problems and rebuilt it under warranty at 48,000 miles. However I came in a 30,000 miles for recommended service as I was getting rough shifting and requested a flush and was told it was lifetime fluid for the 8 speed transmissions. At 48,000 it got stuck and almost caused accidents hence this report. Ally protect processed the insurance claim for what Ford refused to cover, only a small cost incurred on my part for the rental. Can provide more information as needed.
Additional Notes:
Transmission got stuck in 6th gear doing 80 miles per hour on the highway. Was unable to upshift or downshift. Had to switch driving modes for vehicle to begin downshifting. Also experienced getting stuck in certain gears and very rough shifting in 1st, 2nd, and 3rd gear. No warning lights were presebt and according ti the dealer no codes were present on the transmission either. Components that failed included the torque converter, valve body, and clutch. Dealer confirmed that the transmission was having problems and rebuilt it under warranty at 48,000 miles. However I came in a 30,000 miles for recommended service as I was getting rough shifting and requested a flush and was told it was lifetime fluid for the 8 speed transmissions. At 48,000 it got stuck and almost caused accidents hence this report. Ally protect processed the insurance claim for what Ford refused to cover, only a small cost incurred on my part for the rental. Can provide more information as needed.
Mfg Campaign: 11645695
Recall Date: Mar 1, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the accelerator pedal, there was an abnormal moaning sound coming from the brakes. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The contact stated that the rear caliper spring clips and the rear caliper pin bushing were replaced, and the vehicle was repaired. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the accelerator pedal, there was an abnormal moaning sound coming from the brakes. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The contact stated that the rear caliper spring clips and the rear caliper pin bushing were replaced, and the vehicle was repaired. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated while reversing and depressing the accelerator pedal, there was an abnormal moaning sound coming from the brakes. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was not provided. The contact stated that the rear caliper spring clips and the rear caliper pin bushing were replaced, and the vehicle was repaired. The contact related the failure to TSB: 23-2308 (Moaning Noise When in Reverse; in cold weather and/or high humidity); however, the vehicle was not included in the TSB. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11645594
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In January 2024 vehicle check engine light came on and took to Autozone to check error code. It came back as a vapor canister purge valve. There are strong smells of gasoline, or rotten eggs. Vehicle has 52k miles and mpg has decreased as well last week. Reaching out to ford dealer but currently have received no recalls.
Corrective Action:
In January 2024 vehicle check engine light came on and took to Autozone to check error code. It came back as a vapor canister purge valve. There are strong smells of gasoline, or rotten eggs. Vehicle has 52k miles and mpg has decreased as well last week. Reaching out to ford dealer but currently have received no recalls.
Additional Notes:
In January 2024 vehicle check engine light came on and took to Autozone to check error code. It came back as a vapor canister purge valve. There are strong smells of gasoline, or rotten eggs. Vehicle has 52k miles and mpg has decreased as well last week. Reaching out to ford dealer but currently have received no recalls.
Mfg Campaign: 11640177
Recall Date: Feb 2, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640051
Recall Date: Feb 1, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640051
Recall Date: Feb 1, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The SUV when driving about 45 MPH and go to place the brakes the car shakes and when you back up it is a real loud high Shril sound took it to Ford and they wont return the car I can not take anymore I am tired I have had problems since I first purchase the ford suv I am disgusted fuel injections transmission back breaks problems I want to return the car please contact me [XXX] [XXX] Note: they supposedly fixed the problems but there is still fuel injection leakages and transmissions and back brake assistance problems still to this day ford has not fixed the problems and allowing me to drive on the road with a unsafe car and endangering others/children on the road Back in 2020 there was a recall on this car and the dealership apparently did not fix the problems sold me this car 2022 july bad brakes, transmissions, fuel injections problems and seat belts for child are bad the car shakes One example in July 2023 the car suddenly stopped and shut off luckily I was slowing down at a red light I expressed this to the ford dealership in falls church va and they just shrugged me off INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11640051
Recall Date: Feb 1, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start immediately. The check engine warning light was illuminated. The vehicle was able to start after the third attempt. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 47,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start immediately. The check engine warning light was illuminated. The vehicle was able to start after the third attempt. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 47,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start immediately. The check engine warning light was illuminated. The vehicle was able to start after the third attempt. The vehicle was taken to the dealer, who determined that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 47,000.
Mfg Campaign: 11639875
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated while driving 65 MPH on a high windy day, the vehicle failed to resist the wind, was being pushed, and nearly became uncontrollable. The contact stated that the failure recurred while driving on a high windy day, and the contact felt that the vehicle was hydroplaning. The contact stated that the failure had recurred while driving on a bridge. Additionally, the contact stated while driving 65 MPH, the vehicle failed to resist a sudden wind gust and was pushed into another lane. The contact was able to immediately steer the vehicle back into the intended lane. The contact stated that the failure had recurred several times while driving on high and lower windy days, and the contact had noticed that the vehicle became easier to control upon decelerating. The contact stated that other passengers in the vehicle, including her young son and her husband had noticed the failure. The vehicle was taken to the dealer to be diagnosed. The dealer informed the contact that a Ford engineer would inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated while driving 65 MPH on a high windy day, the vehicle failed to resist the wind, was being pushed, and nearly became uncontrollable. The contact stated that the failure recurred while driving on a high windy day, and the contact felt that the vehicle was hydroplaning. The contact stated that the failure had recurred while driving on a bridge. Additionally, the contact stated while driving 65 MPH, the vehicle failed to resist a sudden wind gust and was pushed into another lane. The contact was able to immediately steer the vehicle back into the intended lane. The contact stated that the failure had recurred several times while driving on high and lower windy days, and the contact had noticed that the vehicle became easier to control upon decelerating. The contact stated that other passengers in the vehicle, including her young son and her husband had noticed the failure. The vehicle was taken to the dealer to be diagnosed. The dealer informed the contact that a Ford engineer would inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated while driving 65 MPH on a high windy day, the vehicle failed to resist the wind, was being pushed, and nearly became uncontrollable. The contact stated that the failure recurred while driving on a high windy day, and the contact felt that the vehicle was hydroplaning. The contact stated that the failure had recurred while driving on a bridge. Additionally, the contact stated while driving 65 MPH, the vehicle failed to resist a sudden wind gust and was pushed into another lane. The contact was able to immediately steer the vehicle back into the intended lane. The contact stated that the failure had recurred several times while driving on high and lower windy days, and the contact had noticed that the vehicle became easier to control upon decelerating. The contact stated that other passengers in the vehicle, including her young son and her husband had noticed the failure. The vehicle was taken to the dealer to be diagnosed. The dealer informed the contact that a Ford engineer would inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 23,000.
Mfg Campaign: 11638729
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.
Corrective Action:
I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.
Additional Notes:
I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.
Mfg Campaign: 11638193
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.
Corrective Action:
I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.
Additional Notes:
I think this is related to NHTSA Recall 24V954. I experience loss of driving power at various times. This started about three months ago. It is intermittent. It used to be once or twice a week. Lately it is happening almost every day. Sometimes it is a minor annoyance, but sometimes it can result in a serious safety issue. When in electric mode, the car will suddenly lose driving power. Other power, such as radio, lights, etc., are not affected. This is most common when the car is stopped, e.g. at a red light, or driving at low speeds, when the car is often in EV mode. For example, if I’m at a red light, when the light turns green I press the accelerator but they car doesn’t respond, no power. Or, if I’m driving at low speed in EV mode the car will suddenly lose power and glide to a stop. The only way to resolve this is to come to a full stop, turn off the car and then turn it on again. The reason I am writing is to reinforce that it can be a serious safety issue. I can give three examples. 1) January 15 I was driving in the right lane on an interstate highway, moving slowly due to congestion. I lost power and glided to a complete stop, in traffic. There was no shoulder. Cars were merging in and out of my lane to avoid me. I had to completely turn off the car and turn it on again. 2) January 22, while stopped at a red light, I pulled into the intersection when the light turned green, only to have the car die in the intersection. 3) January 22, same as example 2, but at a stop sign. The letter from Ford says there is no remedy yet, at least not until Q2 of 2025, but they have not issued instructions to stop driving the vehicle. I believe that this safety issue is serious enough that a stop should be issued. I personally will not drive this vehicle until the repair can be made.
Mfg Campaign: 11638193
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Ford Escape. The contact stated that upon arriving at her destination, the vehicle failed to shift into park(P). The message "Powertrain Fault" was displayed. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The “Service Powertrain” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Manufacturer Safety Recall: 23S27. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 81,000.
Corrective Action:
The contact owns a 2022 Ford Escape. The contact stated that upon arriving at her destination, the vehicle failed to shift into park(P). The message "Powertrain Fault" was displayed. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The “Service Powertrain” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Manufacturer Safety Recall: 23S27. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 81,000.
Additional Notes:
The contact owns a 2022 Ford Escape. The contact stated that upon arriving at her destination, the vehicle failed to shift into park(P). The message "Powertrain Fault" was displayed. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The “Service Powertrain” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Manufacturer Safety Recall: 23S27. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 81,000.
Mfg Campaign: 11633364
Recall Date: Dec 31, 2024
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