FORD ESCAPE 2024

Complete listing of complaints and recalls for this vehicle

55
Complaints
16
Recalls

Complaints & Recalls

55 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V372000 SAFETY RECALL
404 Vehicles Affected
Recall Date: Jun 3, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023-2025 Escape, and 2025 Bronco Sport vehicles. The cylinder head may have been improperly manufactured, which can cause the ball plugs to fail, resulting in an oil leak.

Potential Risk:
An oil leak can result in loss of drive power, increasing the risk of a crash. In addition, an oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the cylinder head assembly as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 17, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S61.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S61
Recall Date: Jun 3, 2025
Ford Motor Company
NHTSA Campaign: 25V343000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus, 2023-2025 Escape, 2023 Lincoln Corsair, 2025 Lincoln Corsair, Maverick, and Bronco Sport vehicles equipped with a 1.5L or 2.0L MPC engine and an engine block heater. The engine block heater may overheat when the vehicle is parked with the block heater plugged in.

Potential Risk:
An overheated engine block heater can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the block heater element and inspect the electrical cord, replacing it if necessary, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug coupled, and remove the block heater electrical cord. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S52.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S52
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V315000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

Potential Risk:
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. Interim letters notifying owners of the safety risk were mailed June 26, 2025. A second letter will be sent once the remedy is available, anticipated for third quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S49
Recall Date: May 9, 2025
Ford Motor Company
NHTSA Campaign: 24V954000 SAFETY RECALL
20.5K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S79
Notice Date: May 30, 2025
Recall Date: Dec 20, 2024
Ford Motor Company
NHTSA Campaign: 24V850000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
FREE Recall Solution:
Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C38
Notice Date: Feb 18, 2025
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V634000 SAFETY RECALL
24 Vehicles Affected
Recall Date: Aug 23, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S54
Notice Date: Oct 7, 2024
Recall Date: Aug 23, 2024
Ford Motor Company
NHTSA Campaign: 24V440000 SAFETY RECALL
209 Vehicles Affected
Recall Date: Jun 14, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023-2024 Escape two-wheel drive vehicles equipped with adaptive cruise control. The cruise control radar module was misaligned during production.

Potential Risk:
Misalignment of the radar module can result in the Adaptive Cruise Control (ACC) misclassifying an overhead object as an object in the vehicle's path, causing the vehicle to unexpectedly slow and/or stop. Other safety systems that depend on the radar model (Pre-Collision Assist, Forward Collision Warning, and Auto Emergency Braking) could have diminished or lost function. These conditions increase the risk of a crash.
FREE Recall Solution:
Dealers will adjust the angle of the radar module, free of charge. Owner notification letters were mailed July 3, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S39
Notice Date: Jul 3, 2024
Recall Date: Jun 14, 2024

Consumer Complaints

55 Complaints
Ford Motor Company
Campaign: 11657887 Other
Apr 30, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

Corrective Action:

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

Additional Notes:

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

Manufacturer: FORD
Mfg Campaign: 11657887
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Ford Motor Company
Campaign: 11657887 Other
Apr 30, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

Corrective Action:

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

Additional Notes:

I have been experiencing a series of error messages that pop up on my dashboard while driving since March 31, 2025. The first message is my adaptive cruise control braking is being turned off. The message reappears before I have a red triangle appear with the words resume control and a loud warning sound. The dash board starts a series of error messages that rotate saying pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault and front camera fault service required. I have taken my Ford to the dealership twice. I am told there is not a fix for my vehicle until Ford releases a new software update sometime in the month of May.

Manufacturer: FORD
Mfg Campaign: 11657887
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Ford Motor Company
Campaign: 11657135 Other
Apr 28, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Corrective Action:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Additional Notes:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Manufacturer: FORD
Mfg Campaign: 11657135
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Ford Motor Company
Campaign: 11657135 Other
Apr 28, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Corrective Action:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Additional Notes:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Manufacturer: FORD
Mfg Campaign: 11657135
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Ford Motor Company
Campaign: 11657135 Other
Apr 28, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Corrective Action:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Additional Notes:

While driving warnings for adaptive cruise, blind spot, forward collision, front camera, park aid etc start and then all the system quit. I have pictures. I took my car to dealership to be checked. At first I was told they could find nothing wrong. I showed them pictures of my alerts and messages on my ford pass app. I was told a software patch would be sent. I contacted them again to ask if there was more news. I was told not at this time. I saw there was a problem with this module on the 2025 escape.

Manufacturer: FORD
Mfg Campaign: 11657135
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Ford Motor Company
Campaign: 11656551 Other
Apr 24, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Alert on my dashboard flashes and I have received several "Park Aid Malfunction" Alerts. It advises me the the park assist or sensing system has detected a problem. It states if you can not activate your sensing system or have frequent active park assist faults, please have system checked by an authorized dealer. I have taken it in to my dealer 2 times now to have it serviced and once again I have had the system go off again, the next day I was driving. It has gone off on 3/13/25, 3/17/25, 3/25/25, 4/10/25, 4/14/25. I only have 3,900 miles on it. I leased this car in August of 2024. This alarm scares the crap out of me when I am driving. This last time I called my dealer told me a new update is coming out in May and that I need to wait for that to come out. But seems every time they do an update, I keep getting this signal. I am very frustrated at this time. Can you look into it for me.

Corrective Action:

Alert on my dashboard flashes and I have received several "Park Aid Malfunction" Alerts. It advises me the the park assist or sensing system has detected a problem. It states if you can not activate your sensing system or have frequent active park assist faults, please have system checked by an authorized dealer. I have taken it in to my dealer 2 times now to have it serviced and once again I have had the system go off again, the next day I was driving. It has gone off on 3/13/25, 3/17/25, 3/25/25, 4/10/25, 4/14/25. I only have 3,900 miles on it. I leased this car in August of 2024. This alarm scares the crap out of me when I am driving. This last time I called my dealer told me a new update is coming out in May and that I need to wait for that to come out. But seems every time they do an update, I keep getting this signal. I am very frustrated at this time. Can you look into it for me.

Additional Notes:

Alert on my dashboard flashes and I have received several "Park Aid Malfunction" Alerts. It advises me the the park assist or sensing system has detected a problem. It states if you can not activate your sensing system or have frequent active park assist faults, please have system checked by an authorized dealer. I have taken it in to my dealer 2 times now to have it serviced and once again I have had the system go off again, the next day I was driving. It has gone off on 3/13/25, 3/17/25, 3/25/25, 4/10/25, 4/14/25. I only have 3,900 miles on it. I leased this car in August of 2024. This alarm scares the crap out of me when I am driving. This last time I called my dealer told me a new update is coming out in May and that I need to wait for that to come out. But seems every time they do an update, I keep getting this signal. I am very frustrated at this time. Can you look into it for me.

Manufacturer: FORD
Mfg Campaign: 11656551
Notice Date: Apr 24, 2025
Recall Date: Apr 24, 2025
Ford Motor Company
Campaign: 11655134 Other
Apr 17, 2025
Defect Description:

SERVICE BRAKES, HYDRAULIC

Potential Consequences:

When turning off my 2024 Ford Escape ST Line, if I sit in the vehicle for at least 15minutes to 30minutes there's a clicking noise coming from under the hood of the vehicle. Sounds like a ABS issue. I tried turning the vehicle back on, stepping on the brake pedal (push start) the brakes will go down into the floor, I then let off the brake, & proceed to start vehicle again and now the brakes are fine. I'm aware there's an issue, I was told from the dealership I have some sort of ABS problem, however the dealership will NOT repair unless there's a code reading the problem...

Corrective Action:

When turning off my 2024 Ford Escape ST Line, if I sit in the vehicle for at least 15minutes to 30minutes there's a clicking noise coming from under the hood of the vehicle. Sounds like a ABS issue. I tried turning the vehicle back on, stepping on the brake pedal (push start) the brakes will go down into the floor, I then let off the brake, & proceed to start vehicle again and now the brakes are fine. I'm aware there's an issue, I was told from the dealership I have some sort of ABS problem, however the dealership will NOT repair unless there's a code reading the problem...

Additional Notes:

When turning off my 2024 Ford Escape ST Line, if I sit in the vehicle for at least 15minutes to 30minutes there's a clicking noise coming from under the hood of the vehicle. Sounds like a ABS issue. I tried turning the vehicle back on, stepping on the brake pedal (push start) the brakes will go down into the floor, I then let off the brake, & proceed to start vehicle again and now the brakes are fine. I'm aware there's an issue, I was told from the dealership I have some sort of ABS problem, however the dealership will NOT repair unless there's a code reading the problem...

Manufacturer: FORD
Mfg Campaign: 11655134
Notice Date: Apr 17, 2025
Recall Date: Apr 17, 2025
Ford Motor Company
Campaign: 11654895 Other
Apr 16, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Terrible wind noise when driving at speeds over 30 miles an hour. This can cause distractions while driving as it’s very noticeable.

Corrective Action:

Terrible wind noise when driving at speeds over 30 miles an hour. This can cause distractions while driving as it’s very noticeable.

Additional Notes:

Terrible wind noise when driving at speeds over 30 miles an hour. This can cause distractions while driving as it’s very noticeable.

Manufacturer: FORD
Mfg Campaign: 11654895
Notice Date: Apr 16, 2025
Recall Date: Apr 16, 2025
Ford Motor Company
Campaign: 11653623 Other
Apr 9, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Two weeks ago I noticed a crack on my windshield that had creeped up from the inside. This is a brand new Ford Escape purchased 8 months ago that I barely use because I work from home. I took the car to Mossy Ford in San Diego where several workers took an object to the bottom portion of the windshield. I was then instructed to file a report with Ford's customer service, who did nothing for a week. I was then instructed to return to Mossy Ford for a 'pen test' which I did yesterday, April 9. You can rub your fingers along the crack on the outside pane and feel nothing. They allege that a dot at the bottom of the windshield created the crack. There are a number of reports on the Internet pertaining to cracks in the windshield - suggesting installation problems and/or quality of glass. Not only will Ford not replace at their cost, I am fearful for my life with this car.

Corrective Action:

Two weeks ago I noticed a crack on my windshield that had creeped up from the inside. This is a brand new Ford Escape purchased 8 months ago that I barely use because I work from home. I took the car to Mossy Ford in San Diego where several workers took an object to the bottom portion of the windshield. I was then instructed to file a report with Ford's customer service, who did nothing for a week. I was then instructed to return to Mossy Ford for a 'pen test' which I did yesterday, April 9. You can rub your fingers along the crack on the outside pane and feel nothing. They allege that a dot at the bottom of the windshield created the crack. There are a number of reports on the Internet pertaining to cracks in the windshield - suggesting installation problems and/or quality of glass. Not only will Ford not replace at their cost, I am fearful for my life with this car.

Additional Notes:

Two weeks ago I noticed a crack on my windshield that had creeped up from the inside. This is a brand new Ford Escape purchased 8 months ago that I barely use because I work from home. I took the car to Mossy Ford in San Diego where several workers took an object to the bottom portion of the windshield. I was then instructed to file a report with Ford's customer service, who did nothing for a week. I was then instructed to return to Mossy Ford for a 'pen test' which I did yesterday, April 9. You can rub your fingers along the crack on the outside pane and feel nothing. They allege that a dot at the bottom of the windshield created the crack. There are a number of reports on the Internet pertaining to cracks in the windshield - suggesting installation problems and/or quality of glass. Not only will Ford not replace at their cost, I am fearful for my life with this car.

Manufacturer: FORD
Mfg Campaign: 11653623
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Ford Motor Company
Campaign: 11653740 Other
Apr 9, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I have a loss of power when accelerating on my 2024 Ford Escape ST Line. This problem isn't all the time, I've noticed when I either fuel or driving off a hill of a driveway, similar to a restaurant hill and when proceeding to drive the vehicle will suddenly stop while I'm accelerating. When I take my foot off the accelerator then tap on the accelerator again, then it drives. This problem happens when driving in traffic. There's also a egg/sulfur smell while I'm driving on the expressway. Like it's misfiring. My frontend also rumble's when I' come to a stop.

Corrective Action:

I have a loss of power when accelerating on my 2024 Ford Escape ST Line. This problem isn't all the time, I've noticed when I either fuel or driving off a hill of a driveway, similar to a restaurant hill and when proceeding to drive the vehicle will suddenly stop while I'm accelerating. When I take my foot off the accelerator then tap on the accelerator again, then it drives. This problem happens when driving in traffic. There's also a egg/sulfur smell while I'm driving on the expressway. Like it's misfiring. My frontend also rumble's when I' come to a stop.

Additional Notes:

I have a loss of power when accelerating on my 2024 Ford Escape ST Line. This problem isn't all the time, I've noticed when I either fuel or driving off a hill of a driveway, similar to a restaurant hill and when proceeding to drive the vehicle will suddenly stop while I'm accelerating. When I take my foot off the accelerator then tap on the accelerator again, then it drives. This problem happens when driving in traffic. There's also a egg/sulfur smell while I'm driving on the expressway. Like it's misfiring. My frontend also rumble's when I' come to a stop.

Manufacturer: FORD
Mfg Campaign: 11653740
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Ford Motor Company
Campaign: 11652511 Other
Apr 3, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

Corrective Action:

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

Additional Notes:

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

Manufacturer: FORD
Mfg Campaign: 11652511
Notice Date: Apr 3, 2025
Recall Date: Apr 3, 2025
Ford Motor Company
Campaign: 11652511 Other
Apr 3, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

Corrective Action:

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

Additional Notes:

Not sure if there's a fuel problem or what it could be, but my vehicle pause on the first take off. It doesn't happen all the time, but soon as I fuel my vehicle and proceeding to drive off I'm accelerating in traffic and the vehicle will stop, pause as if I'm braking, vehicle is still running, everything I still on, it just pause while accelerating ONLY on my first initial takeoff. I continue to try and accelerate, and then it will proceed to drive. Driving on the expressway, every now & then it has a egg sulfur smell..With NO codes reading. Service department will not fix unless they can read a potential code, or if they can catch the problem. However, the problem doesn't happen all the time. It's like having a tooth ache, & soon as you go to a dentist, the pain isn't there... The egg/sulfur smell doesn't always smell, it's like you drive it awhile, get on the expressway & you "MIGHT" discover the smell.

Manufacturer: FORD
Mfg Campaign: 11652511
Notice Date: Apr 3, 2025
Recall Date: Apr 3, 2025
Ford Motor Company
Campaign: 11652026 Other
Apr 1, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

Corrective Action:

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

Additional Notes:

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

Manufacturer: FORD
Mfg Campaign: 11652026
Notice Date: Apr 1, 2025
Recall Date: Apr 1, 2025
Ford Motor Company
Campaign: 11652026 Other
Apr 1, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

Corrective Action:

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

Additional Notes:

The contact owns a 2024 Ford Escape. The contact stated that the air bag warning light was illuminated, and a message "Belt Monitor Service Required" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The contact referenced Customer Satisfaction Program: 24N08; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 118,000.

Manufacturer: FORD
Mfg Campaign: 11652026
Notice Date: Apr 1, 2025
Recall Date: Apr 1, 2025
Ford Motor Company
Campaign: 11651343 Other
Mar 28, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Corrective Action:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Additional Notes:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Manufacturer: FORD
Mfg Campaign: 11651343
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
Ford Motor Company
Campaign: 11651343 Other
Mar 28, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Corrective Action:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Additional Notes:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Manufacturer: FORD
Mfg Campaign: 11651343
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
Ford Motor Company
Campaign: 11651343 Other
Mar 28, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Corrective Action:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Additional Notes:

While driving with the adaptive cruise control, the vehicle displayed a hazard warning and beeping to take control of the vehicle. Then multiple other warnings followed including Pre-collision assist not available, check parking sensors, blind spot system fault, cross-traffic system fault, and Front camera fault service required. These messages would go away after turning the vehicle off, but would come back between 30 or 40 miles into a drive. Then in the past 2 days they stayed on as soon as it was started. No cruise control, no blind spot detection, and lights and warnings have been constant on my dash. I took it to the Ford dealership and they did not have any recalls on the vehicle. They said that they reset the IPMA and did a IPMA alignment. They test drove for 6 miles and all of the warnings came back on. They advised that another software update is coming in April. They reset the IPMA again and said that when it comes back on to contact them after the new update comes. I called Ford Warranty Customer Service and they advised that the vehicle is still under warranty and to take it to a Ford dealership. I told them that I did that and that the dealership is unsure of the problem and guessed that the upcoming update could fix it. I told them that I'm driving a vehicle right now that the dealership fully expects will go into a fault again while driving. I also raised concern that I drive a lot of miles and my warranty could expire before they have a confirmed repair for this problem. The reply was to take it to a Ford dealership.

Manufacturer: FORD
Mfg Campaign: 11651343
Notice Date: Mar 28, 2025
Recall Date: Mar 28, 2025
Ford Motor Company
Campaign: 11647511 Other
Mar 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Corrective Action:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Additional Notes:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Manufacturer: FORD
Mfg Campaign: 11647511
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Ford Motor Company
Campaign: 11647511 Other
Mar 10, 2025
Defect Description:

ENGINE

Potential Consequences:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Corrective Action:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Additional Notes:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Manufacturer: FORD
Mfg Campaign: 11647511
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025
Ford Motor Company
Campaign: 11647511 Other
Mar 10, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Corrective Action:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Additional Notes:

The car would act like it would die or cut off after idling for a while at a drive thru or school pick up. Took the car twice to the dealership they couldn't replicate it. Then the car died and shut off in the middle of a busy intersection at a red light. I was nearly hit head on and rear ended. I got the car started and out of the way and I had it towed to the dealership. The cars check engine light was on. It had never shut off before or had the engine light come on until then. It said crank shaft sensor and the PCM weren't allowing proper engine control. And the dealership has had it sense then. Bought the car in August 2024 and January 2025 the dealership has had my car. It is now march 2025. I have invoices. They say it's fixed every time I would pick the vehicle up and it never is.

Manufacturer: FORD
Mfg Campaign: 11647511
Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025

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