Complaints & Recalls
Official Safety Recalls - Important!
61 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S37
Recall Date: Nov 14, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S17
Recall Date: Jun 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S10
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C01
Recall Date: Jan 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C20
Recall Date: Dec 1, 2017
Consumer Complaints
396 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the Check Engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the Check Engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the Check Engine warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 117,000.
Mfg Campaign: 11662107
Recall Date: May 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that occasionally while driving on the highway at 70 MPH, the vehicle lost motive power and failed to accelerate above 70 MPH. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was not fault found with the vehicle. The vehicle was not repaired. The contact referenced Emission Recall: 24E13; as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that occasionally while driving on the highway at 70 MPH, the vehicle lost motive power and failed to accelerate above 70 MPH. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was not fault found with the vehicle. The vehicle was not repaired. The contact referenced Emission Recall: 24E13; as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that occasionally while driving on the highway at 70 MPH, the vehicle lost motive power and failed to accelerate above 70 MPH. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was not fault found with the vehicle. The vehicle was not repaired. The contact referenced Emission Recall: 24E13; as probable cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
Mfg Campaign: 11660389
Recall Date: May 12, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs
Corrective Action:
1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs
Additional Notes:
1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs
Mfg Campaign: 11659933
Recall Date: May 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs
Corrective Action:
1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs
Additional Notes:
1. The issue involves the transmission and camshaft components of the vehicle. Despite the fact that both the transmission and camshaft were replaced by the Ford dealership after purchase in 2018, the vehicle continues to experience problems. These components have been inspected by the dealership, and the vehicle is available for further inspection upon request. 2. The vehicle’s loss of power during highway driving and while attempting to accelerate poses a significant safety risk. On several occasions, the vehicle has lost power while making turns or driving on the highway, nearly causing accidents with other vehicles. This has been a very frightening experience for us, as the sudden loss of power could have led to a collision. 3. Yes, the problem has been confirmed by the Ford dealership, which replaced the transmission and camshaft components. However, the vehicle continues to run roughly, indicating that the issues have not been fully resolved. These repairs were not covered under warranty, and we had to pay for them out of pocket. 4. The vehicle has been inspected by the Ford dealership multiple times. Despite the repairs, the problems persist. The vehicle has been regularly maintained and garage-kept. 5. There were no warning lamps, messages, or error codes indicating the problem before the failure. However, there has been a loud ticking sound when the vehicle is started and running, which started to occur after the initial repairs. The vehicle has had no other prior indicators to suggest the underlying issue. We purchased the vehicle brand new with only 11 miles on it it currently barely has 70k miles on it. We dropped the vehicle off at the beginning of August 2024 and didn't get it back until almost the end of October, with us needing to bring it back to the dealership for more checks/repairs in December of 2024. We have to pay out of pocket and are without a vehicle because of the constant issues and safety concerns. we can provide receipts and more docs
Mfg Campaign: 11659933
Recall Date: May 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659732
Recall Date: May 8, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Cam phaser failure, yes, available for inspection. This disrupts the engine's timing and can lead to oil pressure issues as well as engine stalling or engine damage. Yes, confirmed by ford dealer. No, not been inspected by manufacturer or others. No warning lamps yet but the noise was the first indicator and it began about 6 weeks ago. My 2018 Ford Expedition is experiencing cam phaser failure. I had an extended warranty that i have not reached the mileage for yet but the date causes me not to be able to have it fixed under warranty. This is a very expensive repair and I am finding out more and more of these vehicles in this age range are having the same problems. I would ask that Ford be required to pay for this repair. I have reported this to Ford and received a case number of [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659732
Recall Date: May 8, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Defective daytime running light, passenger side, that does not fully illuminate. I’ve noticed this on several of the same make, model, and body style (with the same DTRLs).
Corrective Action:
Defective daytime running light, passenger side, that does not fully illuminate. I’ve noticed this on several of the same make, model, and body style (with the same DTRLs).
Additional Notes:
Defective daytime running light, passenger side, that does not fully illuminate. I’ve noticed this on several of the same make, model, and body style (with the same DTRLs).
Mfg Campaign: 11659470
Recall Date: May 7, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The transmission also shifted hard, and the vehicle jerked while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The transmission was rebuilt. The following day while driving approximately 65 MPH, the transmission shifted hard, and the contact became aware that transmission fluid was leaking from the vehicle after exiting and inspecting the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle with transmission failure and replaced the transmission. The contact stated that the transmission still shifted hard while driving and the message that the engine was overheating was displayed. The vehicle was returned to the dealer who had rebuilt the new transmission. After having the third repair, the failure recurred. The vehicle was returned to the dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 60,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The transmission also shifted hard, and the vehicle jerked while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The transmission was rebuilt. The following day while driving approximately 65 MPH, the transmission shifted hard, and the contact became aware that transmission fluid was leaking from the vehicle after exiting and inspecting the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle with transmission failure and replaced the transmission. The contact stated that the transmission still shifted hard while driving and the message that the engine was overheating was displayed. The vehicle was returned to the dealer who had rebuilt the new transmission. After having the third repair, the failure recurred. The vehicle was returned to the dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 60,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted without warning. The transmission also shifted hard, and the vehicle jerked while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The transmission was rebuilt. The following day while driving approximately 65 MPH, the transmission shifted hard, and the contact became aware that transmission fluid was leaking from the vehicle after exiting and inspecting the vehicle. The vehicle was towed to the dealer who diagnosed the vehicle with transmission failure and replaced the transmission. The contact stated that the transmission still shifted hard while driving and the message that the engine was overheating was displayed. The vehicle was returned to the dealer who had rebuilt the new transmission. After having the third repair, the failure recurred. The vehicle was returned to the dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 60,000.
Mfg Campaign: 11658149
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made an abnormal sound. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate intermittently while driving. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made an abnormal sound. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate intermittently while driving. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle, the engine made an abnormal sound. The check engine warning light was illuminated. Additionally, the vehicle failed to accelerate intermittently while driving. The vehicle was taken to the dealer, who related the failure to Customer Satisfaction Program: 21N03 (Cam Phaser Replacement); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 140,000.
Mfg Campaign: 11656566
Recall Date: Apr 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Corrective Action:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Additional Notes:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Mfg Campaign: 11655666
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Corrective Action:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Additional Notes:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Mfg Campaign: 11655666
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Corrective Action:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Additional Notes:
Cam phaser and timing chain assembly is beginning to fail. Ford has a CSB out on this problem but is unwilling to repair or replace components. Transmission has had to be replaced be cause of failure at 100000 miles. I’ve had to replace the water pump twice on my Expedition. Driver side seat belt no longer retracts.
Mfg Campaign: 11655666
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I cash purchased a 2018 Ford Expedition on [XXX] - I have a 90 day warranty and purchased an extended 2 year warranty. I've taken the vehicle back twice to Auto Nation in Denver Co for transmission issues. The transmissions slips and makes a horrible nose when it shift. I can't drive it due to it being unsafe to drive. I do not feel safe driving the vehicle. Auto Nation continues to declining to repair the vehicle. I've owned the vehicle for 2months and maybe drove it for only 100 miles due to the unsafety. Ford has know issues with these 10speed transmissions. I was never informed by the dealer of these know issues therefore was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I cash purchased a 2018 Ford Expedition on [XXX] - I have a 90 day warranty and purchased an extended 2 year warranty. I've taken the vehicle back twice to Auto Nation in Denver Co for transmission issues. The transmissions slips and makes a horrible nose when it shift. I can't drive it due to it being unsafe to drive. I do not feel safe driving the vehicle. Auto Nation continues to declining to repair the vehicle. I've owned the vehicle for 2months and maybe drove it for only 100 miles due to the unsafety. Ford has know issues with these 10speed transmissions. I was never informed by the dealer of these know issues therefore was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I cash purchased a 2018 Ford Expedition on [XXX] - I have a 90 day warranty and purchased an extended 2 year warranty. I've taken the vehicle back twice to Auto Nation in Denver Co for transmission issues. The transmissions slips and makes a horrible nose when it shift. I can't drive it due to it being unsafe to drive. I do not feel safe driving the vehicle. Auto Nation continues to declining to repair the vehicle. I've owned the vehicle for 2months and maybe drove it for only 100 miles due to the unsafety. Ford has know issues with these 10speed transmissions. I was never informed by the dealer of these know issues therefore was sold a lemon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11655491
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
In January 2025, we had issues with the transmission not shifting smoothly while out of town. While driving on the freeway at around 65MPH, in traffic, the transmission suddenly downshifted from 10th to either 3rd or 4th gear immediately slowing the vehicle. We almost got rear ended and tried to get over to the shoulder. By the time we could get over, which took about a minute, the transmission recovered itself and went back into the correct gear. We arrived home, took the truck in and was told the transmission needed to be rebuilt. There was a known issue with the transmission in these vehicles. We paid to have the transmission rebuilt. In April 2025, we heard rattling in the engine. We took it in and was told the Cam Phasers were bad and needed to be replaced. Another known issue. We have had the cam phasers replaced in 2020 under warranty. We had them reprogrammed again in 2022 for a recall. Now we are having to replace them again out of pocket. We again, paid for the repairs and got the vehicle back. I called Ford customer service and asked about any programs or reimbursement for these known issues. (Ref # [XXX]) I was told there are none at this time, despite Ford knowing they have issues. Ford has done nothing to correct the problems, but is obviously aware of the issues. Our vehicle only has about 50K miles and has had the most repairs on any vehicle that I've ever owned. We have already purchased the vehicle, and I'm having to "purchase" it a second time with the high cost of repairs. At the very least, Ford should repair the defective parts and cover the cost of such repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In January 2025, we had issues with the transmission not shifting smoothly while out of town. While driving on the freeway at around 65MPH, in traffic, the transmission suddenly downshifted from 10th to either 3rd or 4th gear immediately slowing the vehicle. We almost got rear ended and tried to get over to the shoulder. By the time we could get over, which took about a minute, the transmission recovered itself and went back into the correct gear. We arrived home, took the truck in and was told the transmission needed to be rebuilt. There was a known issue with the transmission in these vehicles. We paid to have the transmission rebuilt. In April 2025, we heard rattling in the engine. We took it in and was told the Cam Phasers were bad and needed to be replaced. Another known issue. We have had the cam phasers replaced in 2020 under warranty. We had them reprogrammed again in 2022 for a recall. Now we are having to replace them again out of pocket. We again, paid for the repairs and got the vehicle back. I called Ford customer service and asked about any programs or reimbursement for these known issues. (Ref # [XXX]) I was told there are none at this time, despite Ford knowing they have issues. Ford has done nothing to correct the problems, but is obviously aware of the issues. Our vehicle only has about 50K miles and has had the most repairs on any vehicle that I've ever owned. We have already purchased the vehicle, and I'm having to "purchase" it a second time with the high cost of repairs. At the very least, Ford should repair the defective parts and cover the cost of such repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In January 2025, we had issues with the transmission not shifting smoothly while out of town. While driving on the freeway at around 65MPH, in traffic, the transmission suddenly downshifted from 10th to either 3rd or 4th gear immediately slowing the vehicle. We almost got rear ended and tried to get over to the shoulder. By the time we could get over, which took about a minute, the transmission recovered itself and went back into the correct gear. We arrived home, took the truck in and was told the transmission needed to be rebuilt. There was a known issue with the transmission in these vehicles. We paid to have the transmission rebuilt. In April 2025, we heard rattling in the engine. We took it in and was told the Cam Phasers were bad and needed to be replaced. Another known issue. We have had the cam phasers replaced in 2020 under warranty. We had them reprogrammed again in 2022 for a recall. Now we are having to replace them again out of pocket. We again, paid for the repairs and got the vehicle back. I called Ford customer service and asked about any programs or reimbursement for these known issues. (Ref # [XXX]) I was told there are none at this time, despite Ford knowing they have issues. Ford has done nothing to correct the problems, but is obviously aware of the issues. Our vehicle only has about 50K miles and has had the most repairs on any vehicle that I've ever owned. We have already purchased the vehicle, and I'm having to "purchase" it a second time with the high cost of repairs. At the very least, Ford should repair the defective parts and cover the cost of such repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11654122
Recall Date: Apr 11, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle on several occasions, there was a fast-banging metallic sound coming from the engine compartment. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle on several occasions, there was a fast-banging metallic sound coming from the engine compartment. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated that while starting the vehicle on several occasions, there was a fast-banging metallic sound coming from the engine compartment. The vehicle was taken to a dealer, where it was diagnosed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11653644
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.
Corrective Action:
Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.
Additional Notes:
Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.
Mfg Campaign: 11653658
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.
Corrective Action:
Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.
Additional Notes:
Driver side seat belt air bag popped while driving down the road and now the seat belt will not retract. shows that this is a known issue in my year model but this is not a recall for my specific vin.
Mfg Campaign: 11653658
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cam phasers are making a loud rattling noise.
Corrective Action:
Cam phasers are making a loud rattling noise.
Additional Notes:
Cam phasers are making a loud rattling noise.
Mfg Campaign: 11653768
Recall Date: Apr 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11653170
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Ford Expedition. The contact stated while starting the vehicle, there was a loud clanking sound coming from the vehicle. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed with cam phaser failure. The vehicle had been taken to the dealer two previous times for unknown repairs. The vehicle was not repaired for the most recent failure. The vehicle was taken to an independent mechanic and the repair was pending. The manufacturer was made aware of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11653170
Recall Date: Apr 7, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury