Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S05
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition and Lincoln Navigator vehicles. An engine compartment fire may occur while driving or parked, even with the ignition in the "Off" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S36
Recall Date: May 17, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S26
Recall Date: Apr 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Super Duty F-250, F-350, 2021 F-150, Expedition, and Lincoln Navigator vehicles. The front-door side impact pressure sensor modules may have been damaged during supplier assembly, which can cause the side impact air bags to not deploy properly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C26
Recall Date: Oct 15, 2021
Consumer Complaints
207 ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that while driving at approximately 70 MPH, the vehicle experienced a loss of automotive power. No warning lights illuminated. The contact stated that he attempted to pull over to the shoulder of the road when the vehicle independently gained automotive power. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that while driving at approximately 70 MPH, the vehicle experienced a loss of automotive power. No warning lights illuminated. The contact stated that he attempted to pull over to the shoulder of the road when the vehicle independently gained automotive power. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that while driving at approximately 70 MPH, the vehicle experienced a loss of automotive power. No warning lights illuminated. The contact stated that he attempted to pull over to the shoulder of the road when the vehicle independently gained automotive power. The local dealer was contacted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 53,000.
Mfg Campaign: 11677500
Recall Date: Jul 31, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel pump failed in express lane, unable to move the vehicle from travel lane under its own power.
Corrective Action:
Fuel pump failed in express lane, unable to move the vehicle from travel lane under its own power.
Additional Notes:
Fuel pump failed in express lane, unable to move the vehicle from travel lane under its own power.
Mfg Campaign: 11676896
Recall Date: Jul 29, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has completely failed at 68,000 miles and 4 years old. Ford is willing to cover cost of the tramission with a “partial good faith” agreement but the dealership who provides the service is charging $5,656 to put in new transmission. This is a widely known transmission problem with safety issues with multiple service bulletins. They are passing the issue onto the consumer instead of recalling. Shameful.
Corrective Action:
Transmission has completely failed at 68,000 miles and 4 years old. Ford is willing to cover cost of the tramission with a “partial good faith” agreement but the dealership who provides the service is charging $5,656 to put in new transmission. This is a widely known transmission problem with safety issues with multiple service bulletins. They are passing the issue onto the consumer instead of recalling. Shameful.
Additional Notes:
Transmission has completely failed at 68,000 miles and 4 years old. Ford is willing to cover cost of the tramission with a “partial good faith” agreement but the dealership who provides the service is charging $5,656 to put in new transmission. This is a widely known transmission problem with safety issues with multiple service bulletins. They are passing the issue onto the consumer instead of recalling. Shameful.
Mfg Campaign: 11675832
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that while his wife was inside the vehicle with the vehicle idling, the vehicle vibrated and then turned off. The contact's wife attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and the dealer retrieved DTC: P0627; and informed the contact that the fuel pump had failed. The control unit and fuel pump were replaced. The contact referenced NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that while his wife was inside the vehicle with the vehicle idling, the vehicle vibrated and then turned off. The contact's wife attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and the dealer retrieved DTC: P0627; and informed the contact that the fuel pump had failed. The control unit and fuel pump were replaced. The contact referenced NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that while his wife was inside the vehicle with the vehicle idling, the vehicle vibrated and then turned off. The contact's wife attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and the dealer retrieved DTC: P0627; and informed the contact that the fuel pump had failed. The control unit and fuel pump were replaced. The contact referenced NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11675577
Recall Date: Jul 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle continues to exhibit transmission shuddering, slipping, and hesitation during acceleration—despite two full transmission replacements in two years and multiple dealership service visits. These unresolved issues compromise safe operation, especially during highway merging, rapid acceleration, and lane changes. Both dealerships were unable to permanently address the issue after extensive mechanical intervention. Ford has issued multiple Technical Service Bulletins addressing transmission concerns in the 10R80 unit used in the Expedition. The most recent bulletin, TSB 25-2132, revises procedures for harsh and delayed shifting, shudder, and internal hydraulic leakage tied to the CDF clutch drum—which aligns directly with the findings from my own transmission overhaul documented in June 2023. Previous service entries noted suspected internal leakage around the CDF clutch, RPM flare during shifts, gear hesitation, and recurring drivability issues despite component replacement. These match symptoms targeted in prior TSBs, including: TSB 23-2123: Harsh engagement and shift delays TSB 24-2101: Hydraulic leakage diagnosis linked to clutch cylinder TSB 25-2023: Update to inspection and service steps for gear shift quality While dealerships performed repairs and even full transmission replacements, the lack of lasting resolution and repeat issues reflect a broader mechanical defect addressed reactively rather than proactively through these bulletins. Despite awareness at the manufacturer level, I experienced significant delays, financial burden, and ongoing drivability risks. I respectfully request that NHTSA further investigate Ford’s handling of repeated 10R80 transmission failures in the Expedition, particularly concerning the effectiveness of these bulletins in preventing recurrence and mitigating safety impact
Corrective Action:
This vehicle continues to exhibit transmission shuddering, slipping, and hesitation during acceleration—despite two full transmission replacements in two years and multiple dealership service visits. These unresolved issues compromise safe operation, especially during highway merging, rapid acceleration, and lane changes. Both dealerships were unable to permanently address the issue after extensive mechanical intervention. Ford has issued multiple Technical Service Bulletins addressing transmission concerns in the 10R80 unit used in the Expedition. The most recent bulletin, TSB 25-2132, revises procedures for harsh and delayed shifting, shudder, and internal hydraulic leakage tied to the CDF clutch drum—which aligns directly with the findings from my own transmission overhaul documented in June 2023. Previous service entries noted suspected internal leakage around the CDF clutch, RPM flare during shifts, gear hesitation, and recurring drivability issues despite component replacement. These match symptoms targeted in prior TSBs, including: TSB 23-2123: Harsh engagement and shift delays TSB 24-2101: Hydraulic leakage diagnosis linked to clutch cylinder TSB 25-2023: Update to inspection and service steps for gear shift quality While dealerships performed repairs and even full transmission replacements, the lack of lasting resolution and repeat issues reflect a broader mechanical defect addressed reactively rather than proactively through these bulletins. Despite awareness at the manufacturer level, I experienced significant delays, financial burden, and ongoing drivability risks. I respectfully request that NHTSA further investigate Ford’s handling of repeated 10R80 transmission failures in the Expedition, particularly concerning the effectiveness of these bulletins in preventing recurrence and mitigating safety impact
Additional Notes:
This vehicle continues to exhibit transmission shuddering, slipping, and hesitation during acceleration—despite two full transmission replacements in two years and multiple dealership service visits. These unresolved issues compromise safe operation, especially during highway merging, rapid acceleration, and lane changes. Both dealerships were unable to permanently address the issue after extensive mechanical intervention. Ford has issued multiple Technical Service Bulletins addressing transmission concerns in the 10R80 unit used in the Expedition. The most recent bulletin, TSB 25-2132, revises procedures for harsh and delayed shifting, shudder, and internal hydraulic leakage tied to the CDF clutch drum—which aligns directly with the findings from my own transmission overhaul documented in June 2023. Previous service entries noted suspected internal leakage around the CDF clutch, RPM flare during shifts, gear hesitation, and recurring drivability issues despite component replacement. These match symptoms targeted in prior TSBs, including: TSB 23-2123: Harsh engagement and shift delays TSB 24-2101: Hydraulic leakage diagnosis linked to clutch cylinder TSB 25-2023: Update to inspection and service steps for gear shift quality While dealerships performed repairs and even full transmission replacements, the lack of lasting resolution and repeat issues reflect a broader mechanical defect addressed reactively rather than proactively through these bulletins. Despite awareness at the manufacturer level, I experienced significant delays, financial burden, and ongoing drivability risks. I respectfully request that NHTSA further investigate Ford’s handling of repeated 10R80 transmission failures in the Expedition, particularly concerning the effectiveness of these bulletins in preventing recurrence and mitigating safety impact
Mfg Campaign: 11673647
Recall Date: Jul 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Mfg Campaign: 11673414
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that upon attempting to accelerate from a stop, the vehicle started to shake abnormally, and lost motive power. The check engine warning light illuminated, and the contact immediately attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local independent mechanic where it was diagnosed, and the contact was advised that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
Mfg Campaign: 11673414
Recall Date: Jul 14, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact's wife had attempted to start the vehicle several times. The contact stated that when the vehicle was started, the accelerator pedal was depressed, and the check engine warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact's wife had attempted to start the vehicle several times. The contact stated that when the vehicle was started, the accelerator pedal was depressed, and the check engine warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact's wife had attempted to start the vehicle several times. The contact stated that when the vehicle was started, the accelerator pedal was depressed, and the check engine warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000.
Mfg Campaign: 11672807
Recall Date: Jul 11, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission Failure Rough or jerky shifting: This occurs when accelerating or decelerating, and even when shifting between gears. Delayed gear engagement: Shifting from park to drive or reverse can be slow, or the vehicle may lunge into gear. Transmission slipping: The transmission slips between gears, causing a loss of power or acceleration. It can also cause a violent grinding/shaking between shifting gearshifts resulting in loss of acceleration.
Corrective Action:
Transmission Failure Rough or jerky shifting: This occurs when accelerating or decelerating, and even when shifting between gears. Delayed gear engagement: Shifting from park to drive or reverse can be slow, or the vehicle may lunge into gear. Transmission slipping: The transmission slips between gears, causing a loss of power or acceleration. It can also cause a violent grinding/shaking between shifting gearshifts resulting in loss of acceleration.
Additional Notes:
Transmission Failure Rough or jerky shifting: This occurs when accelerating or decelerating, and even when shifting between gears. Delayed gear engagement: Shifting from park to drive or reverse can be slow, or the vehicle may lunge into gear. Transmission slipping: The transmission slips between gears, causing a loss of power or acceleration. It can also cause a violent grinding/shaking between shifting gearshifts resulting in loss of acceleration.
Mfg Campaign: 11670782
Recall Date: Jul 2, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission shifts gears irregularly and has loss complete power when going up hill. This is a known issue with the 10 speed transmission but Ford has not corrected the issue that is impacting thousand of vehicles. This issue with the shifting happens everyday that I drive it.
Corrective Action:
The transmission shifts gears irregularly and has loss complete power when going up hill. This is a known issue with the 10 speed transmission but Ford has not corrected the issue that is impacting thousand of vehicles. This issue with the shifting happens everyday that I drive it.
Additional Notes:
The transmission shifts gears irregularly and has loss complete power when going up hill. This is a known issue with the 10 speed transmission but Ford has not corrected the issue that is impacting thousand of vehicles. This issue with the shifting happens everyday that I drive it.
Mfg Campaign: 11669278
Recall Date: Jun 25, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Travelling down interstate at speed and right rear quarter panel came loose, was flapping around behind and beside vehicle and partially tore free. This presents a high speed debris hazard.
Corrective Action:
Travelling down interstate at speed and right rear quarter panel came loose, was flapping around behind and beside vehicle and partially tore free. This presents a high speed debris hazard.
Additional Notes:
Travelling down interstate at speed and right rear quarter panel came loose, was flapping around behind and beside vehicle and partially tore free. This presents a high speed debris hazard.
Mfg Campaign: 11667002
Recall Date: Jun 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665915
Recall Date: Jun 9, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665915
Recall Date: Jun 9, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Follow up to my previous complaint (11665325)see link below. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665915
Recall Date: Jun 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My Ford expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a C,D,F issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that TSBs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.
Corrective Action:
My Ford expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a C,D,F issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that TSBs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.
Additional Notes:
My Ford expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a C,D,F issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that TSBs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.
Mfg Campaign: 11665325
Recall Date: Jun 6, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Ford expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a C,D,F issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that TSBs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.
Corrective Action:
My Ford expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a C,D,F issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that TSBs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.
Additional Notes:
My Ford expeditions transmission is causing unsafe driving with rough sound and thunking noise. There is a C,D,F issue and valve separator parts that are the initial issue that can cause major issues for me and many others. A Ford technician advised me that TSBs exist and made me aware that my cost could be $199 (diagnostics), $1500 (parts), and $4400 or more (transmission repair or replacement). Why is this danger still be allowed with a well known issue. The problem started and appears to be getting worse. Why is Ford being held accountable for this lack of quality in their vehicles.
Mfg Campaign: 11665325
Recall Date: Jun 6, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
May 17th was trying to get over one lane on service road, gave car gas and it acted like it fail out of gear, let off gas and then it was fine. Did the something again about 4 hours later. Car only has 94,000 miles on it and dealership is saying that it needs a new transmission. I have never hauled anything with this car, only driving on the highway. I did take my Ford in at 57,000 because it was rough sounding when it would change gears. They said they couldn't find anything wrong. Now we need a new transmission and it is out of warranty of course. I just don't see how this transmission could not last longer then 94,000 miles. The note on the car still has a few years left on it. There are not active recall per Ford Relationship Center. I also have a claim with them as well. They told me to made a claim there as well.
Corrective Action:
May 17th was trying to get over one lane on service road, gave car gas and it acted like it fail out of gear, let off gas and then it was fine. Did the something again about 4 hours later. Car only has 94,000 miles on it and dealership is saying that it needs a new transmission. I have never hauled anything with this car, only driving on the highway. I did take my Ford in at 57,000 because it was rough sounding when it would change gears. They said they couldn't find anything wrong. Now we need a new transmission and it is out of warranty of course. I just don't see how this transmission could not last longer then 94,000 miles. The note on the car still has a few years left on it. There are not active recall per Ford Relationship Center. I also have a claim with them as well. They told me to made a claim there as well.
Additional Notes:
May 17th was trying to get over one lane on service road, gave car gas and it acted like it fail out of gear, let off gas and then it was fine. Did the something again about 4 hours later. Car only has 94,000 miles on it and dealership is saying that it needs a new transmission. I have never hauled anything with this car, only driving on the highway. I did take my Ford in at 57,000 because it was rough sounding when it would change gears. They said they couldn't find anything wrong. Now we need a new transmission and it is out of warranty of course. I just don't see how this transmission could not last longer then 94,000 miles. The note on the car still has a few years left on it. There are not active recall per Ford Relationship Center. I also have a claim with them as well. They told me to made a claim there as well.
Mfg Campaign: 11662270
Recall Date: May 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased a 2021 Ford Expedition and it has 37,000 miles on it and the transmission shifts hard when putting the vehicle in drive. The vehicle jerks violently. Also when driving down hils the transmission jerks. The vehicle shouldn't have transmission problems already. The transmission in this vehicle should have a recall. The Ford company is aware that there is an issue and they should fix the issue or replace the transmission for their consumers. I have a 2012 Expedition that doesn't have this problem and it has 280,000 miles on it.
Corrective Action:
I purchased a 2021 Ford Expedition and it has 37,000 miles on it and the transmission shifts hard when putting the vehicle in drive. The vehicle jerks violently. Also when driving down hils the transmission jerks. The vehicle shouldn't have transmission problems already. The transmission in this vehicle should have a recall. The Ford company is aware that there is an issue and they should fix the issue or replace the transmission for their consumers. I have a 2012 Expedition that doesn't have this problem and it has 280,000 miles on it.
Additional Notes:
I purchased a 2021 Ford Expedition and it has 37,000 miles on it and the transmission shifts hard when putting the vehicle in drive. The vehicle jerks violently. Also when driving down hils the transmission jerks. The vehicle shouldn't have transmission problems already. The transmission in this vehicle should have a recall. The Ford company is aware that there is an issue and they should fix the issue or replace the transmission for their consumers. I have a 2012 Expedition that doesn't have this problem and it has 280,000 miles on it.
Mfg Campaign: 11661641
Recall Date: May 17, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicles jerks when shifting, pops out of gear while driving, takes a long time to find the next gear, is delayed when doing from R to D. Yesterday, 05/14/2025, I took a left turn and drove maybe .2 of a mile and the car jerked very hard and popped out of gear. The car slowed down to almost a complete stop before it finally found a gear and I could accelerate. My children and I were in the car, I was afraid it was going to stall out and we would be sitting in the middle of the road and get hit. The road we were on had no shoulder. This isn't the first time this has happened, but it was the most severe.
Corrective Action:
The vehicles jerks when shifting, pops out of gear while driving, takes a long time to find the next gear, is delayed when doing from R to D. Yesterday, 05/14/2025, I took a left turn and drove maybe .2 of a mile and the car jerked very hard and popped out of gear. The car slowed down to almost a complete stop before it finally found a gear and I could accelerate. My children and I were in the car, I was afraid it was going to stall out and we would be sitting in the middle of the road and get hit. The road we were on had no shoulder. This isn't the first time this has happened, but it was the most severe.
Additional Notes:
The vehicles jerks when shifting, pops out of gear while driving, takes a long time to find the next gear, is delayed when doing from R to D. Yesterday, 05/14/2025, I took a left turn and drove maybe .2 of a mile and the car jerked very hard and popped out of gear. The car slowed down to almost a complete stop before it finally found a gear and I could accelerate. My children and I were in the car, I was afraid it was going to stall out and we would be sitting in the middle of the road and get hit. The road we were on had no shoulder. This isn't the first time this has happened, but it was the most severe.
Mfg Campaign: 11661111
Recall Date: May 15, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This recall was issued in January 2025, we are rolling in to month 4 here, this vehicle is used for business and cant drive it while it has an open recall per insurance, we have lost out on almost 4 months of income on this vehicle along with loan payment of 4 months, I feel like Ford has not taken this serious and is taking their time considering its a little older model SUV. Not sure if there is some type of compensation for this from Ford on the delay of this fix. Also, we have had no issues with our rear camera on this vehicle; everything works fine.
Corrective Action:
This recall was issued in January 2025, we are rolling in to month 4 here, this vehicle is used for business and cant drive it while it has an open recall per insurance, we have lost out on almost 4 months of income on this vehicle along with loan payment of 4 months, I feel like Ford has not taken this serious and is taking their time considering its a little older model SUV. Not sure if there is some type of compensation for this from Ford on the delay of this fix. Also, we have had no issues with our rear camera on this vehicle; everything works fine.
Additional Notes:
This recall was issued in January 2025, we are rolling in to month 4 here, this vehicle is used for business and cant drive it while it has an open recall per insurance, we have lost out on almost 4 months of income on this vehicle along with loan payment of 4 months, I feel like Ford has not taken this serious and is taking their time considering its a little older model SUV. Not sure if there is some type of compensation for this from Ford on the delay of this fix. Also, we have had no issues with our rear camera on this vehicle; everything works fine.
Mfg Campaign: 11655233
Recall Date: Apr 17, 2025
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Valencia, CA • 36 yrs
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