Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S75
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S04
Recall Date: Feb 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C31
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S50
Recall Date: Aug 25, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S06
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Consumer Complaints
97 ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.
Corrective Action:
I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.
Additional Notes:
I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.
Mfg Campaign: 11676040
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.
Corrective Action:
I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.
Additional Notes:
I noticed a loud squeak when driving over bumps at lower speeds. Almost sounds like a bad shock or spring. I am not sure.
Mfg Campaign: 11676040
Recall Date: Jul 24, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, where the vehicle was diagnosed and determined that the wiring harness located on the passenger’s side of the vehicle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,500.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, where the vehicle was diagnosed and determined that the wiring harness located on the passenger’s side of the vehicle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,500.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. There were several unknown warning lights illuminated. The vehicle was taken to the dealer, where the vehicle was diagnosed and determined that the wiring harness located on the passenger’s side of the vehicle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,500.
Mfg Campaign: 11675704
Recall Date: Jul 23, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, a diagnostic test was not performed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle had been scheduled for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,100.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, a diagnostic test was not performed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle had been scheduled for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,100.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, a diagnostic test was not performed. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle had been scheduled for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 44,100.
Mfg Campaign: 11673636
Recall Date: Jul 15, 2025
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated while driving 75 MPH on the interstate, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the vehicle responded as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer however, the dealer was unable to retrieve a diagnostic trouble code, and informed the contact that there was no failure. No assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the repair would have to be out-of-pocket with the possibility of being reimbursed. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated while driving 75 MPH on the interstate, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the vehicle responded as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer however, the dealer was unable to retrieve a diagnostic trouble code, and informed the contact that there was no failure. No assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the repair would have to be out-of-pocket with the possibility of being reimbursed. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated while driving 75 MPH on the interstate, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the vehicle responded as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer however, the dealer was unable to retrieve a diagnostic trouble code, and informed the contact that there was no failure. No assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the repair would have to be out-of-pocket with the possibility of being reimbursed. The contact related the failure to NHTSA Campaign Number: 25V455000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 17,000.
Mfg Campaign: 11672572
Recall Date: Jul 10, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was informed that the Cross-traffic monitor and Blind Spot monitor had failed. The contact was informed that the software was updated; however, the failure persisted. The vehicle was not repaired. The manufacture was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 33,000.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was informed that the Cross-traffic monitor and Blind Spot monitor had failed. The contact was informed that the software was updated; however, the failure persisted. The vehicle was not repaired. The manufacture was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 33,000.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated while his wife had parked and remained in the vehicle, and while driving at various speeds, several unknown warning lights illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and the contact was informed that the Cross-traffic monitor and Blind Spot monitor had failed. The contact was informed that the software was updated; however, the failure persisted. The vehicle was not repaired. The manufacture was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The approximate failure mileage was 33,000.
Mfg Campaign: 11671921
Recall Date: Jul 8, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Request for Inspection and Service – Transmission & Water Leak Issues on 2023 Ford Explorer I’m reaching out regarding my 2023 Ford Explorer, as I’ve recently experienced two concerning issues that I’d like to have inspected and resolved: Transmission Behavior: The vehicle has been showing signs of abnormal transmission performance, including -- “hesitation when accelerating,” “jerky gear shifts at low speed,” or “delayed engagement when shifting from park to drive”. These issues are becoming more noticeable and impact the vehicle’s drivability and safety. Water Leak: I've also discovered a water leak, going down second row seat belts and getting water in corner of sunroof itself. I suspect it may be related to sunroof coming to a complete seal when shut via the buttons on vehicle even though it should be sealed, which I've read may be a known problem on this model. The vehicle is still under warranty, the vehicle has less than 36k milese on it, and I would like to schedule an inspection at your earliest convenience. If there are any recalls, service bulletins, or warranty coverages related to these issues, please let me know. I’d also appreciate a diagnostic without incurring fees for problems that may fall under warranty or known concerns. Thank you in advance for your attention to these matters. I look forward to your reply with next steps. Best regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Request for Inspection and Service – Transmission & Water Leak Issues on 2023 Ford Explorer I’m reaching out regarding my 2023 Ford Explorer, as I’ve recently experienced two concerning issues that I’d like to have inspected and resolved: Transmission Behavior: The vehicle has been showing signs of abnormal transmission performance, including -- “hesitation when accelerating,” “jerky gear shifts at low speed,” or “delayed engagement when shifting from park to drive”. These issues are becoming more noticeable and impact the vehicle’s drivability and safety. Water Leak: I've also discovered a water leak, going down second row seat belts and getting water in corner of sunroof itself. I suspect it may be related to sunroof coming to a complete seal when shut via the buttons on vehicle even though it should be sealed, which I've read may be a known problem on this model. The vehicle is still under warranty, the vehicle has less than 36k milese on it, and I would like to schedule an inspection at your earliest convenience. If there are any recalls, service bulletins, or warranty coverages related to these issues, please let me know. I’d also appreciate a diagnostic without incurring fees for problems that may fall under warranty or known concerns. Thank you in advance for your attention to these matters. I look forward to your reply with next steps. Best regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Request for Inspection and Service – Transmission & Water Leak Issues on 2023 Ford Explorer I’m reaching out regarding my 2023 Ford Explorer, as I’ve recently experienced two concerning issues that I’d like to have inspected and resolved: Transmission Behavior: The vehicle has been showing signs of abnormal transmission performance, including -- “hesitation when accelerating,” “jerky gear shifts at low speed,” or “delayed engagement when shifting from park to drive”. These issues are becoming more noticeable and impact the vehicle’s drivability and safety. Water Leak: I've also discovered a water leak, going down second row seat belts and getting water in corner of sunroof itself. I suspect it may be related to sunroof coming to a complete seal when shut via the buttons on vehicle even though it should be sealed, which I've read may be a known problem on this model. The vehicle is still under warranty, the vehicle has less than 36k milese on it, and I would like to schedule an inspection at your earliest convenience. If there are any recalls, service bulletins, or warranty coverages related to these issues, please let me know. I’d also appreciate a diagnostic without incurring fees for problems that may fall under warranty or known concerns. Thank you in advance for your attention to these matters. I look forward to your reply with next steps. Best regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11666544
Recall Date: Jun 12, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11665773
Recall Date: Jun 9, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn into the intended direction. In addition, the contact stated the vehicle failed to remain in the intended lane while driving. The vehicle was taken to the dealer where it was diagnosed and determined that the shocks and struts needed to be replaced. The vehicle was repaired. In addition, the contact stated the vehicle had been taken to the dealer several times prior to the failure. The vehicle was taken to an alternate dealer where it was diagnosed with strut mount failures. The contact was informed that the strut mounts needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 18,000.
Mfg Campaign: 11665773
Recall Date: Jun 9, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
my vehicles checked for a light came on. The Ford State it is not an emergency and that the vehicle can be driven, but it does need to have somebody at the Ford dealer fix it. Appointments are two weeks out. There are several problems with this number one most important I have lost signals I don’t know how you can say you can drive a vehicle and have no signals, number two. : I only have wipers on rapid speed. Number three, and of course this is just a luxury. The wiper on the rear window of the SUV does not work at all. Number four: the alert covers the main part of the vehicle screen very distracted. You cannot clear it. You cannot get rid of it even if you say OK.I think this should be a recall from everything I read there are tons of people who have this happening with this particular year and vehicle I do think it’s a safety hazard. I’m going to try to get my vehicle in sooner than the 13th. I’ve had the appointment now for almost a week. I just thought you folks should know. I don’t know if this is the appropriate form or not.
Corrective Action:
my vehicles checked for a light came on. The Ford State it is not an emergency and that the vehicle can be driven, but it does need to have somebody at the Ford dealer fix it. Appointments are two weeks out. There are several problems with this number one most important I have lost signals I don’t know how you can say you can drive a vehicle and have no signals, number two. : I only have wipers on rapid speed. Number three, and of course this is just a luxury. The wiper on the rear window of the SUV does not work at all. Number four: the alert covers the main part of the vehicle screen very distracted. You cannot clear it. You cannot get rid of it even if you say OK.I think this should be a recall from everything I read there are tons of people who have this happening with this particular year and vehicle I do think it’s a safety hazard. I’m going to try to get my vehicle in sooner than the 13th. I’ve had the appointment now for almost a week. I just thought you folks should know. I don’t know if this is the appropriate form or not.
Additional Notes:
my vehicles checked for a light came on. The Ford State it is not an emergency and that the vehicle can be driven, but it does need to have somebody at the Ford dealer fix it. Appointments are two weeks out. There are several problems with this number one most important I have lost signals I don’t know how you can say you can drive a vehicle and have no signals, number two. : I only have wipers on rapid speed. Number three, and of course this is just a luxury. The wiper on the rear window of the SUV does not work at all. Number four: the alert covers the main part of the vehicle screen very distracted. You cannot clear it. You cannot get rid of it even if you say OK.I think this should be a recall from everything I read there are tons of people who have this happening with this particular year and vehicle I do think it’s a safety hazard. I’m going to try to get my vehicle in sooner than the 13th. I’ve had the appointment now for almost a week. I just thought you folks should know. I don’t know if this is the appropriate form or not.
Mfg Campaign: 11659681
Recall Date: May 8, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
Corrective Action:
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
Additional Notes:
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
Mfg Campaign: 11658301
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
Corrective Action:
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
Additional Notes:
Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis
Mfg Campaign: 11658301
Recall Date: May 1, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed completely while the vehicle was in motion. It is currently at the Ford service center in Cocoa, Florida, and is available for inspection upon request. How was your safety or the safety of others put at risk? My wife and our two children (ages [XXX] and [XXX] ) were nearly killed due to this catastrophic steering failure. While traveling at approximately 70 MPH on [XXX] near West Melbourne, Florida (between exits XXX and XXX) in the far right lane, the vehicle suddenly and without warning jerked aggressively to the left, crossing into the center lane, nearly causing a high-speed collision with a semi-truck. The truck driver was able to swerve just in time to avoid an accident. At that point, the vehicle became extremely difficult to steer. It continued to pull to the left, and it required all of my wife's strength to get it off the highway and safely stopped on the shoulder. The safety of multiple drivers on the interstate was compromised due to this failure. Has the problem been reproduced or confirmed by a dealer or independent service center? We are currently awaiting confirmation. The vehicle is in the possession of the Ford service center in Cocoa, Florida, and they are attempting to diagnose the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently with Ford. We were told they are trying to recreate the issue by driving it in a field behind the dealership, but as of now, they have not taken the vehicle back out on the road or highway for testing. The Florida Highway Patrol was called at the time of the incident, but they did not dispatch a trooper since there was no crash or contact with another vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed completely while the vehicle was in motion. It is currently at the Ford service center in Cocoa, Florida, and is available for inspection upon request. How was your safety or the safety of others put at risk? My wife and our two children (ages [XXX] and [XXX] ) were nearly killed due to this catastrophic steering failure. While traveling at approximately 70 MPH on [XXX] near West Melbourne, Florida (between exits XXX and XXX) in the far right lane, the vehicle suddenly and without warning jerked aggressively to the left, crossing into the center lane, nearly causing a high-speed collision with a semi-truck. The truck driver was able to swerve just in time to avoid an accident. At that point, the vehicle became extremely difficult to steer. It continued to pull to the left, and it required all of my wife's strength to get it off the highway and safely stopped on the shoulder. The safety of multiple drivers on the interstate was compromised due to this failure. Has the problem been reproduced or confirmed by a dealer or independent service center? We are currently awaiting confirmation. The vehicle is in the possession of the Ford service center in Cocoa, Florida, and they are attempting to diagnose the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently with Ford. We were told they are trying to recreate the issue by driving it in a field behind the dealership, but as of now, they have not taken the vehicle back out on the road or highway for testing. The Florida Highway Patrol was called at the time of the incident, but they did not dispatch a trooper since there was no crash or contact with another vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed completely while the vehicle was in motion. It is currently at the Ford service center in Cocoa, Florida, and is available for inspection upon request. How was your safety or the safety of others put at risk? My wife and our two children (ages [XXX] and [XXX] ) were nearly killed due to this catastrophic steering failure. While traveling at approximately 70 MPH on [XXX] near West Melbourne, Florida (between exits XXX and XXX) in the far right lane, the vehicle suddenly and without warning jerked aggressively to the left, crossing into the center lane, nearly causing a high-speed collision with a semi-truck. The truck driver was able to swerve just in time to avoid an accident. At that point, the vehicle became extremely difficult to steer. It continued to pull to the left, and it required all of my wife's strength to get it off the highway and safely stopped on the shoulder. The safety of multiple drivers on the interstate was compromised due to this failure. Has the problem been reproduced or confirmed by a dealer or independent service center? We are currently awaiting confirmation. The vehicle is in the possession of the Ford service center in Cocoa, Florida, and they are attempting to diagnose the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently with Ford. We were told they are trying to recreate the issue by driving it in a field behind the dealership, but as of now, they have not taken the vehicle back out on the road or highway for testing. The Florida Highway Patrol was called at the time of the incident, but they did not dispatch a trooper since there was no crash or contact with another vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Mfg Campaign: 11654443
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed completely while the vehicle was in motion. It is currently at the Ford service center in Cocoa, Florida, and is available for inspection upon request. How was your safety or the safety of others put at risk? My wife and our two children (ages [XXX] and [XXX] ) were nearly killed due to this catastrophic steering failure. While traveling at approximately 70 MPH on [XXX] near West Melbourne, Florida (between exits XXX and XXX) in the far right lane, the vehicle suddenly and without warning jerked aggressively to the left, crossing into the center lane, nearly causing a high-speed collision with a semi-truck. The truck driver was able to swerve just in time to avoid an accident. At that point, the vehicle became extremely difficult to steer. It continued to pull to the left, and it required all of my wife's strength to get it off the highway and safely stopped on the shoulder. The safety of multiple drivers on the interstate was compromised due to this failure. Has the problem been reproduced or confirmed by a dealer or independent service center? We are currently awaiting confirmation. The vehicle is in the possession of the Ford service center in Cocoa, Florida, and they are attempting to diagnose the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently with Ford. We were told they are trying to recreate the issue by driving it in a field behind the dealership, but as of now, they have not taken the vehicle back out on the road or highway for testing. The Florida Highway Patrol was called at the time of the incident, but they did not dispatch a trooper since there was no crash or contact with another vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed completely while the vehicle was in motion. It is currently at the Ford service center in Cocoa, Florida, and is available for inspection upon request. How was your safety or the safety of others put at risk? My wife and our two children (ages [XXX] and [XXX] ) were nearly killed due to this catastrophic steering failure. While traveling at approximately 70 MPH on [XXX] near West Melbourne, Florida (between exits XXX and XXX) in the far right lane, the vehicle suddenly and without warning jerked aggressively to the left, crossing into the center lane, nearly causing a high-speed collision with a semi-truck. The truck driver was able to swerve just in time to avoid an accident. At that point, the vehicle became extremely difficult to steer. It continued to pull to the left, and it required all of my wife's strength to get it off the highway and safely stopped on the shoulder. The safety of multiple drivers on the interstate was compromised due to this failure. Has the problem been reproduced or confirmed by a dealer or independent service center? We are currently awaiting confirmation. The vehicle is in the possession of the Ford service center in Cocoa, Florida, and they are attempting to diagnose the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently with Ford. We were told they are trying to recreate the issue by driving it in a field behind the dealership, but as of now, they have not taken the vehicle back out on the road or highway for testing. The Florida Highway Patrol was called at the time of the incident, but they did not dispatch a trooper since there was no crash or contact with another vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed completely while the vehicle was in motion. It is currently at the Ford service center in Cocoa, Florida, and is available for inspection upon request. How was your safety or the safety of others put at risk? My wife and our two children (ages [XXX] and [XXX] ) were nearly killed due to this catastrophic steering failure. While traveling at approximately 70 MPH on [XXX] near West Melbourne, Florida (between exits XXX and XXX) in the far right lane, the vehicle suddenly and without warning jerked aggressively to the left, crossing into the center lane, nearly causing a high-speed collision with a semi-truck. The truck driver was able to swerve just in time to avoid an accident. At that point, the vehicle became extremely difficult to steer. It continued to pull to the left, and it required all of my wife's strength to get it off the highway and safely stopped on the shoulder. The safety of multiple drivers on the interstate was compromised due to this failure. Has the problem been reproduced or confirmed by a dealer or independent service center? We are currently awaiting confirmation. The vehicle is in the possession of the Ford service center in Cocoa, Florida, and they are attempting to diagnose the issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle is currently with Ford. We were told they are trying to recreate the issue by driving it in a field behind the dealership, but as of now, they have not taken the vehicle back out on the road or highway for testing. The Florida Highway Patrol was called at the time of the incident, but they did not dispatch a trooper since there was no crash or contact with another vehicle. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Mfg Campaign: 11654443
Recall Date: Apr 14, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.
Corrective Action:
The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.
Additional Notes:
The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.
Mfg Campaign: 11652734
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Corrective Action:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Additional Notes:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Mfg Campaign: 11648886
Recall Date: Mar 17, 2025
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Corrective Action:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Additional Notes:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Mfg Campaign: 11648886
Recall Date: Mar 17, 2025
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Corrective Action:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Additional Notes:
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
Mfg Campaign: 11648886
Recall Date: Mar 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Ford Explorer. The contact stated while driving 60-70 MPH, the rear subframe bolt detached, and destroyed the axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V675000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the rear axle was damaged, and the horizontal bolt had fractured in half. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2023 Ford Explorer. The contact stated while driving 60-70 MPH, the rear subframe bolt detached, and destroyed the axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V675000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the rear axle was damaged, and the horizontal bolt had fractured in half. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2023 Ford Explorer. The contact stated while driving 60-70 MPH, the rear subframe bolt detached, and destroyed the axle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V675000 (Power Train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the rear axle was damaged, and the horizontal bolt had fractured in half. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.
Mfg Campaign: 11644576
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have had 4 Ford Explorers that have the same problem that Ford has not commented on when I complain. If the car is parked facing down a hill with less than 1/4 tank of gas it won't start. The design of the tank precludes gas from reaching the engine. Unable to start the car, it cannot be brought out of park and rolled to a flat location. This time I had more than 1/4 of a tank and the same problem occurred. This happened in my driveway but what if you're on a street with an incline?
Corrective Action:
I have had 4 Ford Explorers that have the same problem that Ford has not commented on when I complain. If the car is parked facing down a hill with less than 1/4 tank of gas it won't start. The design of the tank precludes gas from reaching the engine. Unable to start the car, it cannot be brought out of park and rolled to a flat location. This time I had more than 1/4 of a tank and the same problem occurred. This happened in my driveway but what if you're on a street with an incline?
Additional Notes:
I have had 4 Ford Explorers that have the same problem that Ford has not commented on when I complain. If the car is parked facing down a hill with less than 1/4 tank of gas it won't start. The design of the tank precludes gas from reaching the engine. Unable to start the car, it cannot be brought out of park and rolled to a flat location. This time I had more than 1/4 of a tank and the same problem occurred. This happened in my driveway but what if you're on a street with an incline?
Mfg Campaign: 11640937
Recall Date: Feb 5, 2025
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