FORD EXPLORER 2025

Complete listing of complaints and recalls for this vehicle

41
Complaints
18
Recalls

Complaints & Recalls

41 Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V393000 SAFETY RECALL
304.7K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S67
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V371000 SAFETY RECALL
3 Vehicles Affected
Recall Date: Jun 3, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.

Potential Risk:
Loss of brake function and wheel damage can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S60.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S60
Notice Date: Jun 20, 2025
Recall Date: Jun 3, 2025
Ford Motor Company
NHTSA Campaign: 25V344000 SAFETY RECALL
156 Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2025 Transit, F-150, and Explorer vehicles. The connecting rod and rod bearing components may have manufacturing defects that can lead to engine damage and engine failure.

Potential Risk:
A damaged engine can result in engine failure and a stall, increasing the risk of a crash.
FREE Recall Solution:
The remedy is under development. Owner notification letters notifying owners of the safety risk were mailed June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S55.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S55
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V316000 SAFETY RECALL
206 Vehicles Affected
Recall Date: May 9, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.

Potential Risk:
A loose subframe bolt may reduce the vehicle's performance in a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Ford's number for this recall is 25S43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S43
Notice Date: May 21, 2025
Recall Date: May 9, 2025
Ford Motor Company
NHTSA Campaign: 25V239000 SAFETY RECALL
24.7K Vehicles Affected
Recall Date: Apr 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Potential Risk:
A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S35
Notice Date: Jun 6, 2025
Recall Date: Apr 11, 2025
Ford Motor Company
NHTSA Campaign: 25V164000 SAFETY RECALL
269 Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

Potential Risk:
Unexpected vehicle movement increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S19
Notice Date: Apr 11, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 25V020000 SAFETY RECALL
259 Vehicles Affected
Recall Date: Jan 17, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.

Potential Risk:
An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S03
Notice Date: Jan 29, 2025
Recall Date: Jan 17, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V801000 SAFETY RECALL
391 Vehicles Affected
Recall Date: Oct 25, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C34
Notice Date: Mar 28, 2025
Recall Date: Oct 25, 2024
Ford Motor Company
NHTSA Campaign: 24V634000 SAFETY RECALL
24 Vehicles Affected
Recall Date: Aug 23, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S54
Notice Date: Oct 7, 2024
Recall Date: Aug 23, 2024

Consumer Complaints

41 Complaints
Ford Motor Company
Campaign: 11621286 Other
Oct 22, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.

Corrective Action:

I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.

Additional Notes:

I am concerned that the Forward Collision Warning and Automatic Emergency Braking are not working sensitive enough to assist in preventing a collision. I had a 2021 Explorer with these features on it and it would give an audible warning at least 8-10 feet if a vehicle was slowing down ahead, this new Explorer does not give an audible warning until about 4 feet near a vehicle slowing down and no braking for at least 3 feet before a collision. I believe anyone in my vehicle are at risk of a collision. I have taken it to the dealer with this concern, it was put on the diagnostic and they found nothing wrong. The sales manager took my vehicle out to verify this problem, following another vehicle that had stopped to make a left turn and if we would have been going any faster we would have hit them, the audible went off and the braking worked at the same time , within 3-4 feet of hitting that car. I drive this car everyday and have never had any kind of warning given to me . I believe the settings are NOT sensitive enough to work properly. I am to the point as to why did I order and pay for these features if I don't get the benefit of them. I have become very fearful for my family with the way these features aren't working as they did on my prior Explorer. I asked the technician at the dealership if they could change the sensitivity and he said no , unless Ford said to do this. I think the warning should be sooner.

Manufacturer: FORD
Mfg Campaign: 11621286
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024

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