Complaints & Recalls
Consumer Complaints
248 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
At 90,000 miles the Engine Timing Crankshaft Sprocket (i.e Crankshaft Gear,Part #: BE8Z6306AD) holding the timing belt on the vehicle has failed. This resulted in the timing belt backing off the cam gears and coming in contact with and melting through the plastic timing belt cover. Luckily, there was an audible grinding noise coming from the engine that alerted us the problem before the timing belt became dislodged. On further review there are numerous cases on the internet of this situation occurring. Please see examples at: [XXX] , [XXX] , and [XXX] . The service interval for this component established by Ford is 150,000 miles. Therefore, these situations represent an early failure of this engine component and poses a safety risk to drivers if the belt comes off track or breaks during operation because the vehicle could immediately lose power. The attached image shows the timing belt melting through the plastic timing cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
At 90,000 miles the Engine Timing Crankshaft Sprocket (i.e Crankshaft Gear,Part #: BE8Z6306AD) holding the timing belt on the vehicle has failed. This resulted in the timing belt backing off the cam gears and coming in contact with and melting through the plastic timing belt cover. Luckily, there was an audible grinding noise coming from the engine that alerted us the problem before the timing belt became dislodged. On further review there are numerous cases on the internet of this situation occurring. Please see examples at: [XXX] , [XXX] , and [XXX] . The service interval for this component established by Ford is 150,000 miles. Therefore, these situations represent an early failure of this engine component and poses a safety risk to drivers if the belt comes off track or breaks during operation because the vehicle could immediately lose power. The attached image shows the timing belt melting through the plastic timing cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
At 90,000 miles the Engine Timing Crankshaft Sprocket (i.e Crankshaft Gear,Part #: BE8Z6306AD) holding the timing belt on the vehicle has failed. This resulted in the timing belt backing off the cam gears and coming in contact with and melting through the plastic timing belt cover. Luckily, there was an audible grinding noise coming from the engine that alerted us the problem before the timing belt became dislodged. On further review there are numerous cases on the internet of this situation occurring. Please see examples at: [XXX] , [XXX] , and [XXX] . The service interval for this component established by Ford is 150,000 miles. Therefore, these situations represent an early failure of this engine component and poses a safety risk to drivers if the belt comes off track or breaks during operation because the vehicle could immediately lose power. The attached image shows the timing belt melting through the plastic timing cover. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11551113
Recall Date: Oct 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Parked vehicle in space and in 1st gear. Clutch engages while fully depressed causing car to lose control and not able to stop.
Corrective Action:
Parked vehicle in space and in 1st gear. Clutch engages while fully depressed causing car to lose control and not able to stop.
Additional Notes:
Parked vehicle in space and in 1st gear. Clutch engages while fully depressed causing car to lose control and not able to stop.
Mfg Campaign: 11550746
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car started to not reverse. Then took several times to start. Started shuddering while driving very slowly and it is extremely dangerous! I have two young children. I have been with out a vehicle for 2 months and its really affecting our lives. Ford charged me $283 to diagnosis it has a faulty clutch. Quoted $4100. I cant afford that since I cant even get to work with out my car. IT SHOULD HAVE A RECALL FOR MY VIN. I HAVE SEEN OTHERS WITH THIS SAME ISSUE. PLEASE take my complaint seriously and please help!!!!!
Corrective Action:
The car started to not reverse. Then took several times to start. Started shuddering while driving very slowly and it is extremely dangerous! I have two young children. I have been with out a vehicle for 2 months and its really affecting our lives. Ford charged me $283 to diagnosis it has a faulty clutch. Quoted $4100. I cant afford that since I cant even get to work with out my car. IT SHOULD HAVE A RECALL FOR MY VIN. I HAVE SEEN OTHERS WITH THIS SAME ISSUE. PLEASE take my complaint seriously and please help!!!!!
Additional Notes:
The car started to not reverse. Then took several times to start. Started shuddering while driving very slowly and it is extremely dangerous! I have two young children. I have been with out a vehicle for 2 months and its really affecting our lives. Ford charged me $283 to diagnosis it has a faulty clutch. Quoted $4100. I cant afford that since I cant even get to work with out my car. IT SHOULD HAVE A RECALL FOR MY VIN. I HAVE SEEN OTHERS WITH THIS SAME ISSUE. PLEASE take my complaint seriously and please help!!!!!
Mfg Campaign: 11550878
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Mfg Campaign: 11548089
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. The contact stated that the gear shifter was inoperable. The contact stated that when she depressed the accelerator pedal the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the powertrain control module had failed. The contact was informed that the transmission clutch needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer and was diagnosed with a failed TCM. The contact was informed that the TCM needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer and the contact was informed that the TCM needed to be replaced again. The vehicle was repaired; however, after retrieving the vehicle the failure recurred. The contact stated that the dealer informed her that the failure was with the third gear. The vehicle was not repaired. The contact stated that she had not been able to drive her vehicle for almost two years. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 119,000. The VIN was unavailable.
Mfg Campaign: 11548089
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Mfg Campaign: 11544765
Recall Date: Sep 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the gear shifter was inoperable. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the transmission or the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 98,000.
Mfg Campaign: 11544765
Recall Date: Sep 15, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I turned my car on July, 14, 2023 , I put my foot on the break to put in reverse, and when I put it in reverse it would not reverse and my brakes locked up and my car would start to roll forward while I was in reverse gear . My car drives forward but will not go in reverse and my engine light is not own. I took it two different shops , both with the same diagnois's , said it is my transmission and to contact Ford dealership directly for any possible recalls.
Corrective Action:
I turned my car on July, 14, 2023 , I put my foot on the break to put in reverse, and when I put it in reverse it would not reverse and my brakes locked up and my car would start to roll forward while I was in reverse gear . My car drives forward but will not go in reverse and my engine light is not own. I took it two different shops , both with the same diagnois's , said it is my transmission and to contact Ford dealership directly for any possible recalls.
Additional Notes:
I turned my car on July, 14, 2023 , I put my foot on the break to put in reverse, and when I put it in reverse it would not reverse and my brakes locked up and my car would start to roll forward while I was in reverse gear . My car drives forward but will not go in reverse and my engine light is not own. I took it two different shops , both with the same diagnois's , said it is my transmission and to contact Ford dealership directly for any possible recalls.
Mfg Campaign: 11532963
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmision suddenly started making a grinding noise.
Corrective Action:
Transmision suddenly started making a grinding noise.
Additional Notes:
Transmision suddenly started making a grinding noise.
Mfg Campaign: 11531670
Recall Date: Jul 11, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
Corrective Action:
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
Additional Notes:
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
Mfg Campaign: 11529717
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
Corrective Action:
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
Additional Notes:
I was in Michigan and my car, which had been in great shape, unexpectedly failed to start after sitting for two days. After jump-starting the battery, the maintenance light turned on and my display showed a transmission malfunction. So while I traveled in my car to Columbus, unaware of the potential danger that my car could catch fire and explode because it couldn't shift beyond third gear, I stopped at AutoZone for an inspection where the man informed me about a specific error code called P0606. The car dealership, Holmes Motors, was well aware of the issues with my car because we had informed them about another defective Ford Fiesta they had in stock. However, they made a deliberate decision not to reveal any of this important information to me or my family. I’ve been had problems when my car failed to start after refueling last year. One of the two main issues I've encountered with Them. Firstly, they advised me that they had repaired my vehicle; that was not the case. Secondly, they never upheld the warranty and argued that my recurring issue was not eligible for coverage, after they just worked on it. The other Ford Fiesta that we saw coincidentally ended up being my ex-roommate's car, and it still had the same problems. At AACMO in Columbus, They confirmed that my dual clutch assembly transmission had malfunctioned and overwhelmed my TCM. This exact same incident was also mentioned in the lawsuit filed against Ford, and from numerous people who faced the same issue. I’m stuck in Ohio with insufficient funds for repairs or a replacement, which means I have no way home and zero source of income to sustain myself. It sucks that the entire burden of repairs falls on us while these companies neglect to accept any accountability for their faults. Has not been brought to the manufacture yet. If there is any other actions to help assist in my situation, please feel welcome to contact me. Thank you.
Mfg Campaign: 11529717
Recall Date: Jun 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The battery in the car died which caused the TCM to fail requiring a new replacement. My car was built in May of 2016 which leaves it outside the recall date per this article which forced me to cover all the costs: Customer Satisfaction Program 14M02 https://static.nhtsa.gov/odi/tsbs/2022/MC-10226944-0001.pdf Although my car is outside of this window, it failed due to the same DPS6 automatic transmission TCM listed in this recall and I would want to see my car's model year added to this recall.
Corrective Action:
The battery in the car died which caused the TCM to fail requiring a new replacement. My car was built in May of 2016 which leaves it outside the recall date per this article which forced me to cover all the costs: Customer Satisfaction Program 14M02 https://static.nhtsa.gov/odi/tsbs/2022/MC-10226944-0001.pdf Although my car is outside of this window, it failed due to the same DPS6 automatic transmission TCM listed in this recall and I would want to see my car's model year added to this recall.
Additional Notes:
The battery in the car died which caused the TCM to fail requiring a new replacement. My car was built in May of 2016 which leaves it outside the recall date per this article which forced me to cover all the costs: Customer Satisfaction Program 14M02 https://static.nhtsa.gov/odi/tsbs/2022/MC-10226944-0001.pdf Although my car is outside of this window, it failed due to the same DPS6 automatic transmission TCM listed in this recall and I would want to see my car's model year added to this recall.
Mfg Campaign: 11520915
Recall Date: May 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Mfg Campaign: 11520069
Recall Date: May 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Mfg Campaign: 11520069
Recall Date: May 2, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that the transmission was not working as designed. While driving at various speeds, the vehicle accelerated abruptly. While changing gears at low speed, the vehicle was shaking and shuddering. While driving approximately 30 MPH, the RPM raised up to 3,000 RPM. While attempting to accelerate from a stop, the vehicle failed to move. Additionally, while depressing the brake pedal, the vehicle accelerated. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer where it was diagnosed that a vapor valve replacement was needed. The vehicle was repaired but the failure persisted. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 112,000.
Mfg Campaign: 11520069
Recall Date: May 2, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that the ignition switched failed to respond after the key was placed in the ignition. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer, where it was diagnosed and determined that the key needed to be replaced and a new key was cut. The vehicle had been repaired; however, the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that the ignition switched failed to respond after the key was placed in the ignition. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer, where it was diagnosed and determined that the key needed to be replaced and a new key was cut. The vehicle had been repaired; however, the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that the ignition switched failed to respond after the key was placed in the ignition. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer, where it was diagnosed and determined that the key needed to be replaced and a new key was cut. The vehicle had been repaired; however, the failure reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11519796
Recall Date: May 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
Corrective Action:
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
Additional Notes:
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
Mfg Campaign: 11519706
Recall Date: Apr 30, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
Potential Consequences:
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
Corrective Action:
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
Additional Notes:
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
Mfg Campaign: 11519706
Recall Date: Apr 30, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front windshield and the windows became foggy, causing poor visibility of the roadway. The contact opened the rear liftgate door and noticed that the spare tire well was filled with water. The vehicle was taken to the dealer, where it was determined that water was leaking into the rear of the vehicle from the rear liftgate door. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front windshield and the windows became foggy, causing poor visibility of the roadway. The contact opened the rear liftgate door and noticed that the spare tire well was filled with water. The vehicle was taken to the dealer, where it was determined that water was leaking into the rear of the vehicle from the rear liftgate door. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front windshield and the windows became foggy, causing poor visibility of the roadway. The contact opened the rear liftgate door and noticed that the spare tire well was filled with water. The vehicle was taken to the dealer, where it was determined that water was leaking into the rear of the vehicle from the rear liftgate door. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
Mfg Campaign: 11516768
Recall Date: Apr 12, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
It seems the clutch is bypassing when stopped at a stoplight or sign. You can pull out but you have to let the clutch pedal all the way up and then push it in again. If you set too long it will try to inch forward. The car only had 46,000 miles when it started. I have talked to other people and obviously Ford has a problem and doesn’t want to fix it.
Corrective Action:
It seems the clutch is bypassing when stopped at a stoplight or sign. You can pull out but you have to let the clutch pedal all the way up and then push it in again. If you set too long it will try to inch forward. The car only had 46,000 miles when it started. I have talked to other people and obviously Ford has a problem and doesn’t want to fix it.
Additional Notes:
It seems the clutch is bypassing when stopped at a stoplight or sign. You can pull out but you have to let the clutch pedal all the way up and then push it in again. If you set too long it will try to inch forward. The car only had 46,000 miles when it started. I have talked to other people and obviously Ford has a problem and doesn’t want to fix it.
Mfg Campaign: 11515277
Recall Date: Apr 3, 2023
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