Complaints & Recalls
Consumer Complaints
104 ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNED A 2017 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DRIFTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO DRIVE BACK TO THE ROADWAY; HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE WHEN IT WAS DEPRESSED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE CONTACT STATED THAT ONLY THE SIDE AIR BAGS DEPLOYED. THE CONTACT NOTICED SMOKE COMING THROUGH THE AIR VENTS. THE CONTACT WAS UNABLE TO OPEN THE DOORS AND HAD TO EXIT THROUGH THE PASSENGER WINDOW. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE CVC JOINT UNDER THE VEHICLE WAS FRACTURED. THE CONTACT SUSTAINED BACK, ARM, NECK, RIGHT KNEE, AND RIGHT HIP INJURIES AS WELL AS CUTS ON HIS LEFT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801, (417) 317-5299) WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2017 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DRIFTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO DRIVE BACK TO THE ROADWAY; HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE WHEN IT WAS DEPRESSED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE CONTACT STATED THAT ONLY THE SIDE AIR BAGS DEPLOYED. THE CONTACT NOTICED SMOKE COMING THROUGH THE AIR VENTS. THE CONTACT WAS UNABLE TO OPEN THE DOORS AND HAD TO EXIT THROUGH THE PASSENGER WINDOW. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE CVC JOINT UNDER THE VEHICLE WAS FRACTURED. THE CONTACT SUSTAINED BACK, ARM, NECK, RIGHT KNEE, AND RIGHT HIP INJURIES AS WELL AS CUTS ON HIS LEFT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801, (417) 317-5299) WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2017 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE INADVERTENTLY DRIFTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO DRIVE BACK TO THE ROADWAY; HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE WHEN IT WAS DEPRESSED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A TREE. THE CONTACT STATED THAT ONLY THE SIDE AIR BAGS DEPLOYED. THE CONTACT NOTICED SMOKE COMING THROUGH THE AIR VENTS. THE CONTACT WAS UNABLE TO OPEN THE DOORS AND HAD TO EXIT THROUGH THE PASSENGER WINDOW. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE CVC JOINT UNDER THE VEHICLE WAS FRACTURED. THE CONTACT SUSTAINED BACK, ARM, NECK, RIGHT KNEE, AND RIGHT HIP INJURIES AS WELL AS CUTS ON HIS LEFT ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801, (417) 317-5299) WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11102626
Recall Date: Jun 19, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN I MOVED GEARSHIFT FROM PARK TO DRIVE, CAR ACCELERATED VIOLENTLY. I DO NOT BELIEVE I ACCIDENTALLY USED THE ACCELERATOR, THIS OCCURED IN PARKING LOT.AFTER MOVING ABOUT 20 FEET I HIT A HEAVY GATE WITH ENOUGH FORCE TO DO EXTENSIVE DAMAGE TO CAR INCLUDING BENT CHASSIS.
Corrective Action:
WHEN I MOVED GEARSHIFT FROM PARK TO DRIVE, CAR ACCELERATED VIOLENTLY. I DO NOT BELIEVE I ACCIDENTALLY USED THE ACCELERATOR, THIS OCCURED IN PARKING LOT.AFTER MOVING ABOUT 20 FEET I HIT A HEAVY GATE WITH ENOUGH FORCE TO DO EXTENSIVE DAMAGE TO CAR INCLUDING BENT CHASSIS.
Additional Notes:
WHEN I MOVED GEARSHIFT FROM PARK TO DRIVE, CAR ACCELERATED VIOLENTLY. I DO NOT BELIEVE I ACCIDENTALLY USED THE ACCELERATOR, THIS OCCURED IN PARKING LOT.AFTER MOVING ABOUT 20 FEET I HIT A HEAVY GATE WITH ENOUGH FORCE TO DO EXTENSIVE DAMAGE TO CAR INCLUDING BENT CHASSIS.
Mfg Campaign: 11091300
Recall Date: May 2, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I STOPPED TWICE ON AN INTERSECTION AND A TRAFFIC LIGHT AND THE ENGINE REVVED UP TO 3000 TO 4000 RPM INVOLUNTARILY FROM BETWEEN 500 AND 1000 RPM AND I HAD TO STEP HARD ON THE BRAKE IN ORDER NOT TO HAVE THE VIBRATING CAR MOVE FORWARD. NO, I DID NOT HIT THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. AFTER I SHIFTED THE CAR INTO NEUTRAL AT THE NEXT RED LIGHT IT DID NOT SHOW THIS BEHAVIOR AGAIN. SO IT LOOKS LIKE A SOFTWARE GLITCH IN THE SHIFTING COMPUTER PART.
Corrective Action:
I STOPPED TWICE ON AN INTERSECTION AND A TRAFFIC LIGHT AND THE ENGINE REVVED UP TO 3000 TO 4000 RPM INVOLUNTARILY FROM BETWEEN 500 AND 1000 RPM AND I HAD TO STEP HARD ON THE BRAKE IN ORDER NOT TO HAVE THE VIBRATING CAR MOVE FORWARD. NO, I DID NOT HIT THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. AFTER I SHIFTED THE CAR INTO NEUTRAL AT THE NEXT RED LIGHT IT DID NOT SHOW THIS BEHAVIOR AGAIN. SO IT LOOKS LIKE A SOFTWARE GLITCH IN THE SHIFTING COMPUTER PART.
Additional Notes:
I STOPPED TWICE ON AN INTERSECTION AND A TRAFFIC LIGHT AND THE ENGINE REVVED UP TO 3000 TO 4000 RPM INVOLUNTARILY FROM BETWEEN 500 AND 1000 RPM AND I HAD TO STEP HARD ON THE BRAKE IN ORDER NOT TO HAVE THE VIBRATING CAR MOVE FORWARD. NO, I DID NOT HIT THE BRAKE AND THE GAS PEDAL AT THE SAME TIME. AFTER I SHIFTED THE CAR INTO NEUTRAL AT THE NEXT RED LIGHT IT DID NOT SHOW THIS BEHAVIOR AGAIN. SO IT LOOKS LIKE A SOFTWARE GLITCH IN THE SHIFTING COMPUTER PART.
Mfg Campaign: 11019072
Recall Date: Aug 23, 2017
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE I WAS DRIVING GOING UP ON A HILL AND TRYING TO ACCELERATE FROM 35 TO 35, EVEN THOUGH I'M PRESSING THE GAS PEDAL, THERE IS NO RESPONSE FOR 1 MINUTE AND THEN SUDDENLY IT WILL ACCELERATE UP TO 45 TO 50 AND IT'S SO SCARY ESPECIALLY WHEN IT STARTS GOING FASTER ON THE SHARP CURVES AND DRIVING UP. I HAD TO BRAKE TO SLOW IT DOWN BUT I DON'T WANT TO BE REAR ENDED. THIS HAS BEEN HAPPENING LATELY AND IT'S A SAFETY CONCERN FOR MY FAMILY.
Corrective Action:
WHILE I WAS DRIVING GOING UP ON A HILL AND TRYING TO ACCELERATE FROM 35 TO 35, EVEN THOUGH I'M PRESSING THE GAS PEDAL, THERE IS NO RESPONSE FOR 1 MINUTE AND THEN SUDDENLY IT WILL ACCELERATE UP TO 45 TO 50 AND IT'S SO SCARY ESPECIALLY WHEN IT STARTS GOING FASTER ON THE SHARP CURVES AND DRIVING UP. I HAD TO BRAKE TO SLOW IT DOWN BUT I DON'T WANT TO BE REAR ENDED. THIS HAS BEEN HAPPENING LATELY AND IT'S A SAFETY CONCERN FOR MY FAMILY.
Additional Notes:
WHILE I WAS DRIVING GOING UP ON A HILL AND TRYING TO ACCELERATE FROM 35 TO 35, EVEN THOUGH I'M PRESSING THE GAS PEDAL, THERE IS NO RESPONSE FOR 1 MINUTE AND THEN SUDDENLY IT WILL ACCELERATE UP TO 45 TO 50 AND IT'S SO SCARY ESPECIALLY WHEN IT STARTS GOING FASTER ON THE SHARP CURVES AND DRIVING UP. I HAD TO BRAKE TO SLOW IT DOWN BUT I DON'T WANT TO BE REAR ENDED. THIS HAS BEEN HAPPENING LATELY AND IT'S A SAFETY CONCERN FOR MY FAMILY.
Mfg Campaign: 11005365
Recall Date: Jul 14, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury