Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Having issues with the purge valve canister causing the vehicle to stall while driving on a highway late at night. Knowing that this is an issue with other vehicle made in the same year and knowing there is a recall for those parts but not on my vehicle is confusing to me.
Corrective Action:
Having issues with the purge valve canister causing the vehicle to stall while driving on a highway late at night. Knowing that this is an issue with other vehicle made in the same year and knowing there is a recall for those parts but not on my vehicle is confusing to me.
Additional Notes:
Having issues with the purge valve canister causing the vehicle to stall while driving on a highway late at night. Knowing that this is an issue with other vehicle made in the same year and knowing there is a recall for those parts but not on my vehicle is confusing to me.
Mfg Campaign: 11543322
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift was needed. The contact stated that the vehicle inadvertently lost motive power. The vehicle was towed to the dealer and diagnosed with transmission control module (TCM) and clutch failure. The contact was informed that the TCM and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the TCM was under recall however, the clutch was not under recall. The approximate failure mileage was 95,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift was needed. The contact stated that the vehicle inadvertently lost motive power. The vehicle was towed to the dealer and diagnosed with transmission control module (TCM) and clutch failure. The contact was informed that the TCM and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the TCM was under recall however, the clutch was not under recall. The approximate failure mileage was 95,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission failed to shift was needed. The contact stated that the vehicle inadvertently lost motive power. The vehicle was towed to the dealer and diagnosed with transmission control module (TCM) and clutch failure. The contact was informed that the TCM and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the TCM was under recall however, the clutch was not under recall. The approximate failure mileage was 95,000.
Mfg Campaign: 11543436
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space, there was a grinding sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the transmission control module was covered; however, the clutch was not covered. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 135,000.
Mfg Campaign: 11543445
Recall Date: Sep 8, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check oil warning light illuminated, and the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed a failure with the timing chain. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 105,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check oil warning light illuminated, and the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed a failure with the timing chain. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 105,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check oil warning light illuminated, and the vehicle lost motive power. The vehicle was towed to an independent mechanic, who diagnosed a failure with the timing chain. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 105,000.
Mfg Campaign: 11542106
Recall Date: Sep 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.
Mfg Campaign: 11541627
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating abnormally. There was an abnormal rumbling noise detected while the vehicle was in first gear. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the clutch and transmission needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under warranty. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The failure mileage was approximately 100,000.
Mfg Campaign: 11541627
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Corrective Action:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Additional Notes:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Mfg Campaign: 11540454
Recall Date: Aug 24, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Corrective Action:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Additional Notes:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Mfg Campaign: 11540454
Recall Date: Aug 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Corrective Action:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Additional Notes:
Car turned off while driving three times. Once when put in park it locked on a busy road. Replaced fuse to battery, still turned off while driving. Lights stay on and its a pretty new battery so thats nit the issue, when turning the key there is no noise, no clicking or grinding. Main issue is the fact it turns off while driving and the fact it locks up when put in park. That's helpful to no one. Windows can't be rolled up either which meant being trapped guarding a vehicle in 92 degree weather. Anti theft is literally so dumb and in annoying. Great thought, terrible in practice. Am currently waiting on tow truck. Open invention on what caused this now.
Mfg Campaign: 11540454
Recall Date: Aug 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started to hesitate. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the dual clutch to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the dual clutch to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle back to the local dealer, and the dual clutch was replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started to hesitate. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the dual clutch to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the dual clutch to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle back to the local dealer, and the dual clutch was replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 MPH, the vehicle started to hesitate. The contact stated there was no warning light illuminated. The driver was able to continue driving to her destination. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the dual clutch to be replaced. The vehicle was not repaired. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the dual clutch to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The contact towed the vehicle back to the local dealer, and the dual clutch was replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11540273
Recall Date: Aug 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine blew due to a faulty oil pump that Ford knows about. The oil pump leaks and causes metal shards to enter the engine which causes it to cease while driving. Ford refuses to fix the engine due to out of warranty. This is a known issue for 1.0 Liter engine vehicles such as the Ford Focus and Ecosport. Our Foed dealer has 2 in the shop for same issue. There is also a class action lawsuit against them.
Corrective Action:
The engine blew due to a faulty oil pump that Ford knows about. The oil pump leaks and causes metal shards to enter the engine which causes it to cease while driving. Ford refuses to fix the engine due to out of warranty. This is a known issue for 1.0 Liter engine vehicles such as the Ford Focus and Ecosport. Our Foed dealer has 2 in the shop for same issue. There is also a class action lawsuit against them.
Additional Notes:
The engine blew due to a faulty oil pump that Ford knows about. The oil pump leaks and causes metal shards to enter the engine which causes it to cease while driving. Ford refuses to fix the engine due to out of warranty. This is a known issue for 1.0 Liter engine vehicles such as the Ford Focus and Ecosport. Our Foed dealer has 2 in the shop for same issue. There is also a class action lawsuit against them.
Mfg Campaign: 11540362
Recall Date: Aug 23, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
While attempting to change front brake pads, I couldn't get any of my sockets, of which I have multiple sets of both SAE and Metric, none would fit the lug nuts. After talking with a Ford dealership parts department, I was informed that the lug nuts swell and beating a socket onto the lug nuts was the only way to get them off the vehicle. This is unacceptable, and it was lucky that I wasn't trying to change a tire in the middle of the night. I immediately bought after-market lug nuts to replace them on the vehicle at a cost well over $100. This is unacceptable.
Corrective Action:
While attempting to change front brake pads, I couldn't get any of my sockets, of which I have multiple sets of both SAE and Metric, none would fit the lug nuts. After talking with a Ford dealership parts department, I was informed that the lug nuts swell and beating a socket onto the lug nuts was the only way to get them off the vehicle. This is unacceptable, and it was lucky that I wasn't trying to change a tire in the middle of the night. I immediately bought after-market lug nuts to replace them on the vehicle at a cost well over $100. This is unacceptable.
Additional Notes:
While attempting to change front brake pads, I couldn't get any of my sockets, of which I have multiple sets of both SAE and Metric, none would fit the lug nuts. After talking with a Ford dealership parts department, I was informed that the lug nuts swell and beating a socket onto the lug nuts was the only way to get them off the vehicle. This is unacceptable, and it was lucky that I wasn't trying to change a tire in the middle of the night. I immediately bought after-market lug nuts to replace them on the vehicle at a cost well over $100. This is unacceptable.
Mfg Campaign: 11540010
Recall Date: Aug 22, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, the vehicle suddenly began to surge and shake erratically. The contact was able to exit the main roadway, after which the vehicle stalled and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, the vehicle suddenly began to surge and shake erratically. The contact was able to exit the main roadway, after which the vehicle stalled and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, the vehicle suddenly began to surge and shake erratically. The contact was able to exit the main roadway, after which the vehicle stalled and failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.
Mfg Campaign: 11540155
Recall Date: Aug 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at various speeds vehicle would shudder and hesitate to shift. Last vehicle operation while slowing from 50 mph vehicle started jerking and shuddering that followed with a transmission fault code being displayed. Vehicle no longer had reverse or can go past 1 gear. The failure mileage was approximately 119,000 miles, vehcile was towed to dealership and diagnosed with a bad clutch and needed to be replaced. Contacted manufacturer of the issue and was directed to the NHTSA.
Corrective Action:
While driving at various speeds vehicle would shudder and hesitate to shift. Last vehicle operation while slowing from 50 mph vehicle started jerking and shuddering that followed with a transmission fault code being displayed. Vehicle no longer had reverse or can go past 1 gear. The failure mileage was approximately 119,000 miles, vehcile was towed to dealership and diagnosed with a bad clutch and needed to be replaced. Contacted manufacturer of the issue and was directed to the NHTSA.
Additional Notes:
While driving at various speeds vehicle would shudder and hesitate to shift. Last vehicle operation while slowing from 50 mph vehicle started jerking and shuddering that followed with a transmission fault code being displayed. Vehicle no longer had reverse or can go past 1 gear. The failure mileage was approximately 119,000 miles, vehcile was towed to dealership and diagnosed with a bad clutch and needed to be replaced. Contacted manufacturer of the issue and was directed to the NHTSA.
Mfg Campaign: 11539224
Recall Date: Aug 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, she heard an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact continued driving to her residence. After parking the vehicle, the contact did not notice an issue with the vehicle. The contact stated two days later the vehicle failed to reverse out of the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, she heard an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact continued driving to her residence. After parking the vehicle, the contact did not notice an issue with the vehicle. The contact stated two days later the vehicle failed to reverse out of the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving 65 MPH, she heard an abnormal sound. The contact stated that the check engine warning light was illuminated. The contact continued driving to her residence. After parking the vehicle, the contact did not notice an issue with the vehicle. The contact stated two days later the vehicle failed to reverse out of the parking spot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Mfg Campaign: 11538583
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission/clutch causes the car to sputter when accelerating which is so dangerous at red lights. When I went to the mechanic he said this is happening to does focuses all over so this sounds like a universal ford thing.
Corrective Action:
The transmission/clutch causes the car to sputter when accelerating which is so dangerous at red lights. When I went to the mechanic he said this is happening to does focuses all over so this sounds like a universal ford thing.
Additional Notes:
The transmission/clutch causes the car to sputter when accelerating which is so dangerous at red lights. When I went to the mechanic he said this is happening to does focuses all over so this sounds like a universal ford thing.
Mfg Campaign: 11537815
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Mfg Campaign: 11537852
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Mfg Campaign: 11537852
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hesitation occurred after stopping and then depressing the accelerator pedal to drive. The contact stated that the failure was intermittent. The contact had spoken to an independent mechanic and was provided information on how to reset the transmission control module (TCM). The contact stated that resetting the TCM failed to fix the vehicle. The failure recurred with an unknown warning light illuminated. The contact used a handheld code scanner and retrieved DTC code: P2872 (Clutch Stuck in Engaged Position). The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 14M02 TCM - Loss of Transmission Engagement (Power Train). The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hesitation occurred after stopping and then depressing the accelerator pedal to drive. The contact stated that the failure was intermittent. The contact had spoken to an independent mechanic and was provided information on how to reset the transmission control module (TCM). The contact stated that resetting the TCM failed to fix the vehicle. The failure recurred with an unknown warning light illuminated. The contact used a handheld code scanner and retrieved DTC code: P2872 (Clutch Stuck in Engaged Position). The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 14M02 TCM - Loss of Transmission Engagement (Power Train). The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hesitation occurred after stopping and then depressing the accelerator pedal to drive. The contact stated that the failure was intermittent. The contact had spoken to an independent mechanic and was provided information on how to reset the transmission control module (TCM). The contact stated that resetting the TCM failed to fix the vehicle. The failure recurred with an unknown warning light illuminated. The contact used a handheld code scanner and retrieved DTC code: P2872 (Clutch Stuck in Engaged Position). The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 14M02 TCM - Loss of Transmission Engagement (Power Train). The failure mileage was approximately 100,000.
Mfg Campaign: 11537541
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the RPM increased dramatically, and the transmission hesitated while the vehicle lost motive power. The transmission warning light was illuminated. The vehicle was taken to the dealer, who determined there was a failure with the automatic clutch in the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Corrective Action:
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the RPM increased dramatically, and the transmission hesitated while the vehicle lost motive power. The transmission warning light was illuminated. The vehicle was taken to the dealer, who determined there was a failure with the automatic clutch in the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Additional Notes:
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the RPM increased dramatically, and the transmission hesitated while the vehicle lost motive power. The transmission warning light was illuminated. The vehicle was taken to the dealer, who determined there was a failure with the automatic clutch in the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Mfg Campaign: 11537197
Recall Date: Aug 8, 2023
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Valencia, CA • 36 yrs
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