Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S22
Recall Date: Jul 5, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C13
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.1K ComplaintsFord Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Mfg Campaign: 11111711
Recall Date: Jul 16, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. I QUICKLY RELEASED AND DEPRESSED THE BRAKE PEDAL AGAIN WITH THE SAME RESULT. I TRIED TO AVOID THE VEHICLE BY TURNING TO MY RIGHT, BUT I WAS TOO CLOSE AND HIT THE RIGHT BACK BUMPER OF THE VEHICLE IN FRONT OF ME, CAUSING EXTREME DAMAGE TO THE FRONT LEFT SIDE OF MY CAR. THE INSURANCE COMPANY TOTALLED THE CAR.
Corrective Action:
WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. I QUICKLY RELEASED AND DEPRESSED THE BRAKE PEDAL AGAIN WITH THE SAME RESULT. I TRIED TO AVOID THE VEHICLE BY TURNING TO MY RIGHT, BUT I WAS TOO CLOSE AND HIT THE RIGHT BACK BUMPER OF THE VEHICLE IN FRONT OF ME, CAUSING EXTREME DAMAGE TO THE FRONT LEFT SIDE OF MY CAR. THE INSURANCE COMPANY TOTALLED THE CAR.
Additional Notes:
WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. I QUICKLY RELEASED AND DEPRESSED THE BRAKE PEDAL AGAIN WITH THE SAME RESULT. I TRIED TO AVOID THE VEHICLE BY TURNING TO MY RIGHT, BUT I WAS TOO CLOSE AND HIT THE RIGHT BACK BUMPER OF THE VEHICLE IN FRONT OF ME, CAUSING EXTREME DAMAGE TO THE FRONT LEFT SIDE OF MY CAR. THE INSURANCE COMPANY TOTALLED THE CAR.
Mfg Campaign: 11111310
Recall Date: Jul 14, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WANT TO CONTINUE WITH THE COMPLAINTS ON SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. I DRIVE FOR UBER/LEFT AND IT'S VERY UNNERVING WHEN I HAVE A RIDER AND THIS HAPPENS. I CAN'T ACCELERATE SAFELY THROUGH AN INTERSECTION BECAUSE OF THE SHUDDERING SOUNDS LIKE THE WHOLE CAR IS GOING TO BREAKDOWN. PLEASE PLEASE CALL FOR A RECALL ON THIS MATTER.
Corrective Action:
I WANT TO CONTINUE WITH THE COMPLAINTS ON SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. I DRIVE FOR UBER/LEFT AND IT'S VERY UNNERVING WHEN I HAVE A RIDER AND THIS HAPPENS. I CAN'T ACCELERATE SAFELY THROUGH AN INTERSECTION BECAUSE OF THE SHUDDERING SOUNDS LIKE THE WHOLE CAR IS GOING TO BREAKDOWN. PLEASE PLEASE CALL FOR A RECALL ON THIS MATTER.
Additional Notes:
I WANT TO CONTINUE WITH THE COMPLAINTS ON SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. I DRIVE FOR UBER/LEFT AND IT'S VERY UNNERVING WHEN I HAVE A RIDER AND THIS HAPPENS. I CAN'T ACCELERATE SAFELY THROUGH AN INTERSECTION BECAUSE OF THE SHUDDERING SOUNDS LIKE THE WHOLE CAR IS GOING TO BREAKDOWN. PLEASE PLEASE CALL FOR A RECALL ON THIS MATTER.
Mfg Campaign: 11110115
Recall Date: Jul 8, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2017 FORD FOCUS SE HAS A REALLY BAD HESITATION WHEN SHIFTING THROUGH GEARS, IT WILL ROLL BACKWARDS ON HILLS AFTER COMING TO A COMPLETE STOP. VERY HORRIBLE SHUDDERING AND VIBRATION IN FRONT END. CLUNKING AND CHATTERING WHEN DRIVING. SLOW RESPONSE WHEN ACCELERATING. I FEEL LIKE MY CAR HAS TO SEARCH FOR THE GEAR SOMETIMES. RPM WILL RISE AND LOWER WEIRDLY WHEN SHIFTING. THERE IS NO RECALL ON THIS PARTICULAR MODEL AND YEAR YET BUT I THINK THERE SHOULD BE JUST LIKE THE OLDER FOCUS'S. THIS WAS ALL IN MOTION UNDER NORMAL DRIVING CONDITIONS. I'VE TRIED TAKING TO DEALER BUT THEY SAY NO RECALL YET!!!! IT HAS BEEN HAPPENING FOR QUITE SOME TIME, FEELS TO GET WORSE.
Corrective Action:
MY 2017 FORD FOCUS SE HAS A REALLY BAD HESITATION WHEN SHIFTING THROUGH GEARS, IT WILL ROLL BACKWARDS ON HILLS AFTER COMING TO A COMPLETE STOP. VERY HORRIBLE SHUDDERING AND VIBRATION IN FRONT END. CLUNKING AND CHATTERING WHEN DRIVING. SLOW RESPONSE WHEN ACCELERATING. I FEEL LIKE MY CAR HAS TO SEARCH FOR THE GEAR SOMETIMES. RPM WILL RISE AND LOWER WEIRDLY WHEN SHIFTING. THERE IS NO RECALL ON THIS PARTICULAR MODEL AND YEAR YET BUT I THINK THERE SHOULD BE JUST LIKE THE OLDER FOCUS'S. THIS WAS ALL IN MOTION UNDER NORMAL DRIVING CONDITIONS. I'VE TRIED TAKING TO DEALER BUT THEY SAY NO RECALL YET!!!! IT HAS BEEN HAPPENING FOR QUITE SOME TIME, FEELS TO GET WORSE.
Additional Notes:
MY 2017 FORD FOCUS SE HAS A REALLY BAD HESITATION WHEN SHIFTING THROUGH GEARS, IT WILL ROLL BACKWARDS ON HILLS AFTER COMING TO A COMPLETE STOP. VERY HORRIBLE SHUDDERING AND VIBRATION IN FRONT END. CLUNKING AND CHATTERING WHEN DRIVING. SLOW RESPONSE WHEN ACCELERATING. I FEEL LIKE MY CAR HAS TO SEARCH FOR THE GEAR SOMETIMES. RPM WILL RISE AND LOWER WEIRDLY WHEN SHIFTING. THERE IS NO RECALL ON THIS PARTICULAR MODEL AND YEAR YET BUT I THINK THERE SHOULD BE JUST LIKE THE OLDER FOCUS'S. THIS WAS ALL IN MOTION UNDER NORMAL DRIVING CONDITIONS. I'VE TRIED TAKING TO DEALER BUT THEY SAY NO RECALL YET!!!! IT HAS BEEN HAPPENING FOR QUITE SOME TIME, FEELS TO GET WORSE.
Mfg Campaign: 11109936
Recall Date: Jul 6, 2018
Ford Motor Company
Defect Description:
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11105192
Recall Date: Jul 2, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE CLUTCH PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. IN ORDER TO OPERATE THE VEHICLE, THE CLUTCH HAD TO BE MANUALLY PULLED BACK UP. THE VEHICLE WAS TAKEN TO KLABEN FORD LINCOLN, INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,026. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11105192
Recall Date: Jul 2, 2018
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. BOB MAXEY FORD INC. (1833 E JEFFERSON AVE, DETROIT, MI) WAS CONTACTED, BUT DID NOT ASSIST SINCE THE SUN ROOF WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 14,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. BOB MAXEY FORD INC. (1833 E JEFFERSON AVE, DETROIT, MI) WAS CONTACTED, BUT DID NOT ASSIST SINCE THE SUN ROOF WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 14,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, THE SUN ROOF SPONTANEOUSLY SHATTERED. THERE WERE NO INJURIES. THE FAILURE OCCURRED WITHOUT WARNING. BOB MAXEY FORD INC. (1833 E JEFFERSON AVE, DETROIT, MI) WAS CONTACTED, BUT DID NOT ASSIST SINCE THE SUN ROOF WAS NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST SINCE THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 14,500.
Mfg Campaign: 11104764
Recall Date: Jun 29, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION SLIPPING @ TAKE OFF,WHILE DRIVING. IT STALLED BETWEEN SPEED @ 18MPH AND 35MPH
Corrective Action:
TRANSMISSION SLIPPING @ TAKE OFF,WHILE DRIVING. IT STALLED BETWEEN SPEED @ 18MPH AND 35MPH
Additional Notes:
TRANSMISSION SLIPPING @ TAKE OFF,WHILE DRIVING. IT STALLED BETWEEN SPEED @ 18MPH AND 35MPH
Mfg Campaign: 11104811
Recall Date: Jun 29, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR HESITATES AND SHAKES AT ACCELERATION CAUSING RISK OF ACCIDENT. IT JUMPS WHEN GOING FROM A STOPPED OR SLOW POSITION TO GIVING IT GAS. IT WAS IN MOTION WHEN I TRIED TO PASS ANOTHER VEHICLE AND ANOTHER CAR WAS COMING HEAD ON. MY CAR WOULD NOT GO DUE TO THE ENGINE SHAKING. IT WILL DO THE SAME THING AT A STOP SIGN AND YOU GIVE IT THE SLIGHTEST AMOUNT OF GAS. WORSENS AS IT HEATS UP.
Corrective Action:
CAR HESITATES AND SHAKES AT ACCELERATION CAUSING RISK OF ACCIDENT. IT JUMPS WHEN GOING FROM A STOPPED OR SLOW POSITION TO GIVING IT GAS. IT WAS IN MOTION WHEN I TRIED TO PASS ANOTHER VEHICLE AND ANOTHER CAR WAS COMING HEAD ON. MY CAR WOULD NOT GO DUE TO THE ENGINE SHAKING. IT WILL DO THE SAME THING AT A STOP SIGN AND YOU GIVE IT THE SLIGHTEST AMOUNT OF GAS. WORSENS AS IT HEATS UP.
Additional Notes:
CAR HESITATES AND SHAKES AT ACCELERATION CAUSING RISK OF ACCIDENT. IT JUMPS WHEN GOING FROM A STOPPED OR SLOW POSITION TO GIVING IT GAS. IT WAS IN MOTION WHEN I TRIED TO PASS ANOTHER VEHICLE AND ANOTHER CAR WAS COMING HEAD ON. MY CAR WOULD NOT GO DUE TO THE ENGINE SHAKING. IT WILL DO THE SAME THING AT A STOP SIGN AND YOU GIVE IT THE SLIGHTEST AMOUNT OF GAS. WORSENS AS IT HEATS UP.
Mfg Campaign: 11102151
Recall Date: Jun 15, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR THE CLUTCH WAS DEPRESSED AND DID NOT RELEASE LEAVING THE CAR TO COAST TO A STOP IN NEUTRAL. THIS OCCURRED IN A PARKING LOT, WHILE TRAILING >5 MPH PULLING BACK ON THE CLUTCH DID NOT RELEASE IT AND VERTICAL WAS TOWED WITH IT STILL FULLY DEPRESSED . LUCKILY THIS ISSUED HAPPENED IN A SAFE LOCATION, BECAUSE THIS ISSUE RESULTED IN FULL LOSS OF POWER BEING SENT TO THE WHEELS.
Corrective Action:
WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR THE CLUTCH WAS DEPRESSED AND DID NOT RELEASE LEAVING THE CAR TO COAST TO A STOP IN NEUTRAL. THIS OCCURRED IN A PARKING LOT, WHILE TRAILING >5 MPH PULLING BACK ON THE CLUTCH DID NOT RELEASE IT AND VERTICAL WAS TOWED WITH IT STILL FULLY DEPRESSED . LUCKILY THIS ISSUED HAPPENED IN A SAFE LOCATION, BECAUSE THIS ISSUE RESULTED IN FULL LOSS OF POWER BEING SENT TO THE WHEELS.
Additional Notes:
WHEN ATTEMPTING TO SHIFT INTO FIRST GEAR THE CLUTCH WAS DEPRESSED AND DID NOT RELEASE LEAVING THE CAR TO COAST TO A STOP IN NEUTRAL. THIS OCCURRED IN A PARKING LOT, WHILE TRAILING >5 MPH PULLING BACK ON THE CLUTCH DID NOT RELEASE IT AND VERTICAL WAS TOWED WITH IT STILL FULLY DEPRESSED . LUCKILY THIS ISSUED HAPPENED IN A SAFE LOCATION, BECAUSE THIS ISSUE RESULTED IN FULL LOSS OF POWER BEING SENT TO THE WHEELS.
Mfg Campaign: 11097194
Recall Date: May 22, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Mfg Campaign: 11091407
Recall Date: May 2, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FOCUS. AFTER PULLING INTO HER OFFICE PARKING LOT, THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED OFF THE VEHICLE. SUDDENLY, THE VEHICLE BEGAN TO ROLL FORWARD AND STRUCK A STONE WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE SUSTAINED MINOR DAMAGE AND DID NOT NEED TO BE TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 16,000.
Mfg Campaign: 11091407
Recall Date: May 2, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CLUTCH PEDAL STUCK TO THE FLOOR FOR THE SECOND TIME WHEN DRIVING. WAS DRIVING ABOUT 46 MPH AND SHIFTED TO 5TH GEAR AND THE CLUTCH WENT HALF WAY TO THE FLOOR WITHOUT RETURNING... TRIED TO PRESS IT IN AGAIN AND IT WENT ALL THE WAY TO THE FLOOR AND STAYED. HAD TO PULL OVER AND POP CAR OUT OF 5TH GEAR AND COULD NO LONGER MOVE AGAIN. HAVING CAR TOWED IN AND FORD WILL LOOK AT CAR FOR THE SECOND TIME. THIS WAS VERY DANGEROUS AGAIN BECAUSE CARS WERE BEHIND ME TAILGATING AND I COULD HAVE BEEN HIT WHEN PULLING OVER WITHOUT ANY POWER TO MOVE OUT OF THE WAY. PLEASE PLEASE CHECK INTO THIS ASAP. COUNTLESS OTHER FOCUS RS OWNERS HAVE HAD THE SAME ISSUE!
Corrective Action:
CLUTCH PEDAL STUCK TO THE FLOOR FOR THE SECOND TIME WHEN DRIVING. WAS DRIVING ABOUT 46 MPH AND SHIFTED TO 5TH GEAR AND THE CLUTCH WENT HALF WAY TO THE FLOOR WITHOUT RETURNING... TRIED TO PRESS IT IN AGAIN AND IT WENT ALL THE WAY TO THE FLOOR AND STAYED. HAD TO PULL OVER AND POP CAR OUT OF 5TH GEAR AND COULD NO LONGER MOVE AGAIN. HAVING CAR TOWED IN AND FORD WILL LOOK AT CAR FOR THE SECOND TIME. THIS WAS VERY DANGEROUS AGAIN BECAUSE CARS WERE BEHIND ME TAILGATING AND I COULD HAVE BEEN HIT WHEN PULLING OVER WITHOUT ANY POWER TO MOVE OUT OF THE WAY. PLEASE PLEASE CHECK INTO THIS ASAP. COUNTLESS OTHER FOCUS RS OWNERS HAVE HAD THE SAME ISSUE!
Additional Notes:
CLUTCH PEDAL STUCK TO THE FLOOR FOR THE SECOND TIME WHEN DRIVING. WAS DRIVING ABOUT 46 MPH AND SHIFTED TO 5TH GEAR AND THE CLUTCH WENT HALF WAY TO THE FLOOR WITHOUT RETURNING... TRIED TO PRESS IT IN AGAIN AND IT WENT ALL THE WAY TO THE FLOOR AND STAYED. HAD TO PULL OVER AND POP CAR OUT OF 5TH GEAR AND COULD NO LONGER MOVE AGAIN. HAVING CAR TOWED IN AND FORD WILL LOOK AT CAR FOR THE SECOND TIME. THIS WAS VERY DANGEROUS AGAIN BECAUSE CARS WERE BEHIND ME TAILGATING AND I COULD HAVE BEEN HIT WHEN PULLING OVER WITHOUT ANY POWER TO MOVE OUT OF THE WAY. PLEASE PLEASE CHECK INTO THIS ASAP. COUNTLESS OTHER FOCUS RS OWNERS HAVE HAD THE SAME ISSUE!
Mfg Campaign: 11090214
Recall Date: Apr 26, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2017 FORD FOCUS SHUDDERS AND CLUNKS WHEN ACCELERATING FROM A STOP. CAR SHUDDERS SO HARD THAT IT FEELS LIKE TRANSMISSION IS FALLING OUT OF CAR. TOOK IT BACK TO BILL ESTES FORD WHERE I PURCHASED CAR AT 5000 MILES AND THEY KEPT IT FOR TWO DAYS AND SAID IT WAS NORMAL AND OPERATING WITHIN SPECIFICATIONS. CAR CONTINUED SHUDDERING PROBLEMS AND THEN I TOOK IT TO TOM WOOD FORD AND WAS TOLD IT WAS NORMAL AND TO JUST KEEP DRIVING IT. THEN TOOK IT TO DON HINDS FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE ALL FOCUS MODELS HAVE THE PROBLEM. I THEN TOOK IT TO PEARSON FORD WITH ABOUT 10,000 MILES ON IT AND THEY REPROGRAMMED THE LEARNING MODULE. I WAS TOLD AGAIN THAT THEY ALL FOCUS HAVE THE PROBLEM AND THEIR OPTIONS TO FIX IT IS LIMITED BY FORD CORPORATE. CAR CONTINUED TO SHUDDER AND CLUNK ON ACCELERATING. TOOK IT BACK TO PEARSON FORD WITH 13000 MILES AND THEY REPROGRAMMED TRANSMISSION CONTROL, PCM AND ADAPTIVE LEARNING MODULE. CAR SHUDDERING WAS LESS FOR ABOUT 4 DAYS. NOW WITH 15000 MILES THE SHUDDERING AND CLUNKING IS WORSE THAN EVER AND SHUDDERING IS OCCURRING AT ACCELERATING FROM A STOP OR WHILE ACCELERATING AT HIGHWAY SPEED. THE PROBLEM SEEMS TO BE THAT THE DEALERS ARE BEING TOLD BY FORD CORPORATE TO SAY IT'S NORMAL TO SHUDDER AND CLUNK. CLASS ACTION SUIT FOR FORD FOCUS TRANSMISSION/CLUTCH PROBLEMS DID NOT INCLUDE 2017 MODELS ONLY UP TO 2016 EVEN THOUGH THE 2017 MODELS HAVE THE SAME TRANSMISSION/CLUTCH.
Corrective Action:
2017 FORD FOCUS SHUDDERS AND CLUNKS WHEN ACCELERATING FROM A STOP. CAR SHUDDERS SO HARD THAT IT FEELS LIKE TRANSMISSION IS FALLING OUT OF CAR. TOOK IT BACK TO BILL ESTES FORD WHERE I PURCHASED CAR AT 5000 MILES AND THEY KEPT IT FOR TWO DAYS AND SAID IT WAS NORMAL AND OPERATING WITHIN SPECIFICATIONS. CAR CONTINUED SHUDDERING PROBLEMS AND THEN I TOOK IT TO TOM WOOD FORD AND WAS TOLD IT WAS NORMAL AND TO JUST KEEP DRIVING IT. THEN TOOK IT TO DON HINDS FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE ALL FOCUS MODELS HAVE THE PROBLEM. I THEN TOOK IT TO PEARSON FORD WITH ABOUT 10,000 MILES ON IT AND THEY REPROGRAMMED THE LEARNING MODULE. I WAS TOLD AGAIN THAT THEY ALL FOCUS HAVE THE PROBLEM AND THEIR OPTIONS TO FIX IT IS LIMITED BY FORD CORPORATE. CAR CONTINUED TO SHUDDER AND CLUNK ON ACCELERATING. TOOK IT BACK TO PEARSON FORD WITH 13000 MILES AND THEY REPROGRAMMED TRANSMISSION CONTROL, PCM AND ADAPTIVE LEARNING MODULE. CAR SHUDDERING WAS LESS FOR ABOUT 4 DAYS. NOW WITH 15000 MILES THE SHUDDERING AND CLUNKING IS WORSE THAN EVER AND SHUDDERING IS OCCURRING AT ACCELERATING FROM A STOP OR WHILE ACCELERATING AT HIGHWAY SPEED. THE PROBLEM SEEMS TO BE THAT THE DEALERS ARE BEING TOLD BY FORD CORPORATE TO SAY IT'S NORMAL TO SHUDDER AND CLUNK. CLASS ACTION SUIT FOR FORD FOCUS TRANSMISSION/CLUTCH PROBLEMS DID NOT INCLUDE 2017 MODELS ONLY UP TO 2016 EVEN THOUGH THE 2017 MODELS HAVE THE SAME TRANSMISSION/CLUTCH.
Additional Notes:
2017 FORD FOCUS SHUDDERS AND CLUNKS WHEN ACCELERATING FROM A STOP. CAR SHUDDERS SO HARD THAT IT FEELS LIKE TRANSMISSION IS FALLING OUT OF CAR. TOOK IT BACK TO BILL ESTES FORD WHERE I PURCHASED CAR AT 5000 MILES AND THEY KEPT IT FOR TWO DAYS AND SAID IT WAS NORMAL AND OPERATING WITHIN SPECIFICATIONS. CAR CONTINUED SHUDDERING PROBLEMS AND THEN I TOOK IT TO TOM WOOD FORD AND WAS TOLD IT WAS NORMAL AND TO JUST KEEP DRIVING IT. THEN TOOK IT TO DON HINDS FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO BECAUSE ALL FOCUS MODELS HAVE THE PROBLEM. I THEN TOOK IT TO PEARSON FORD WITH ABOUT 10,000 MILES ON IT AND THEY REPROGRAMMED THE LEARNING MODULE. I WAS TOLD AGAIN THAT THEY ALL FOCUS HAVE THE PROBLEM AND THEIR OPTIONS TO FIX IT IS LIMITED BY FORD CORPORATE. CAR CONTINUED TO SHUDDER AND CLUNK ON ACCELERATING. TOOK IT BACK TO PEARSON FORD WITH 13000 MILES AND THEY REPROGRAMMED TRANSMISSION CONTROL, PCM AND ADAPTIVE LEARNING MODULE. CAR SHUDDERING WAS LESS FOR ABOUT 4 DAYS. NOW WITH 15000 MILES THE SHUDDERING AND CLUNKING IS WORSE THAN EVER AND SHUDDERING IS OCCURRING AT ACCELERATING FROM A STOP OR WHILE ACCELERATING AT HIGHWAY SPEED. THE PROBLEM SEEMS TO BE THAT THE DEALERS ARE BEING TOLD BY FORD CORPORATE TO SAY IT'S NORMAL TO SHUDDER AND CLUNK. CLASS ACTION SUIT FOR FORD FOCUS TRANSMISSION/CLUTCH PROBLEMS DID NOT INCLUDE 2017 MODELS ONLY UP TO 2016 EVEN THOUGH THE 2017 MODELS HAVE THE SAME TRANSMISSION/CLUTCH.
Mfg Campaign: 11089571
Recall Date: Apr 23, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Corrective Action:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Additional Notes:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Mfg Campaign: 11089313
Recall Date: Apr 22, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Corrective Action:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Additional Notes:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Mfg Campaign: 11089313
Recall Date: Apr 22, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Corrective Action:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Additional Notes:
UNSAFE CONDITION: WHILE DRIVING AND ACCELERATING UPON SHIFTING THE ENGINE WILL CONTINUE TO ACCELERATE RIGHT TO THE REDLINE THERE IS NO CONTROL OF THE THROTTLE AT THIS POINT ALSO TRAVELING DOWN THE HIGHWAY I CAN STEP IN ON THE CLUTH AND RELEASE THE THROTTLE AND THE ENGINE WILL ACCELERATE OR MAINTAIN ITS RPM SPEED YOU CAN SHIRT TO NEUTRL AND COAST TO THE CURB AND IT WILL MAINTIN THE ENGINE SPEED WHEREVER IT DECIDES ON AGAIN THERE IS NO CONTROL OF THE THROTTLE I HAVE BEEN TO THE FORD DEALER TWICE NOW 1ST TIME THEY COULD NOT DUPLICATE SECOND TIME AGAIN THEY COULD NOT DUPLICATE THEY HANDED ME A SHEET STATING IT WAS NORMAL FOR THE ENGINE RPM TO MAINTAIN FOR A FEW SECONDS DURING SHIFT TO EASE THE SHIFTING AND MATCHING OF TRANSMISSION SPEED THIS IS AN UNSAFE CONDITION, WHEN YOU RELEASE THE THROTTE IT SHOULD CLOSE IMMEDIATLY AND RPM SHOULD RETURN TO BASE IDLE. I HAVE BEEN AN ASE CERTIFIED MASTER AUTO AND TRUCK TECHNICIAN FOR 33 YEARS. I HAVE SIT DOWN WITH THE SERVICE MANAGER AND THE GENERAL SALES MANAGER AND I DONT THINK FORD MOTOR COMPANY OR THE DEALER IS TAKING THIS MATTER SERIOUSLY SOMEONE IS GOING TO GET HURT HERE PLEASE HELP
Mfg Campaign: 11089313
Recall Date: Apr 22, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CLUTCH PEDAL LOSES PRESSURE/SPRING AND GOES TO FLOOR LEAVING VEHICLE IN GEAR AND VEHICLE STALLS WHEN DRIVING - DID THIS ON A HIGHWAY TWICE WHEN ATTEMPTING TO SHIFT GEARS. VERY DANGEROUS AS IT ALMOST CAUSED A BAD ACCIDENT ON THE HIGHWAY AT ALMOST 70MPH. VEHICLE LUCKY MADE IT TO THE SIDE OF THE ROAD COSTING IN AFTER STALLING WHEN CLUTCH WOULD NOT RETURN TO ITS NORMAL STATE. DEALERSHIP NOT ABLE TO REPRODUCE ISSUE BUT ISSUE IS INTERMITTENT AND I FEAR IT COULD CAUSE A SERIOUS ACCIDENT AS IT CAUSES THE CAR TO STALL WHEN THE CLUTCH GOES TO THE FLOOR AFTER LOSING PRESSURE ALL OF A SUDDEN WHEN VEHICLE IS STILL IN GEAR - IT WILL STALL OUT. SEEMS TO BE A POPULAR ISSUE AMONG MANY OTHER 2016-2017 FORD FOCUS RS VEHICLES. OTHERS REPORTED ISSUE WAS FINALLY RESOLVED BY REPLACING MASTER AND SLAVE CLUTCH CYLINDERS. SIMPLY BLEEDING LINES AND/OR REPLACING CLUTCH AND/OR FLYWHEEL DOES NOT RESOLVE ISSUE. FORD NEEDS TO RESEARCH AND ISSUE A RECALL ASAP AS THIS IS LIFE THREATENING BECAUSE THE VEHICLE WILL STALL OUT WHEN THIS OCCURS.
Corrective Action:
CLUTCH PEDAL LOSES PRESSURE/SPRING AND GOES TO FLOOR LEAVING VEHICLE IN GEAR AND VEHICLE STALLS WHEN DRIVING - DID THIS ON A HIGHWAY TWICE WHEN ATTEMPTING TO SHIFT GEARS. VERY DANGEROUS AS IT ALMOST CAUSED A BAD ACCIDENT ON THE HIGHWAY AT ALMOST 70MPH. VEHICLE LUCKY MADE IT TO THE SIDE OF THE ROAD COSTING IN AFTER STALLING WHEN CLUTCH WOULD NOT RETURN TO ITS NORMAL STATE. DEALERSHIP NOT ABLE TO REPRODUCE ISSUE BUT ISSUE IS INTERMITTENT AND I FEAR IT COULD CAUSE A SERIOUS ACCIDENT AS IT CAUSES THE CAR TO STALL WHEN THE CLUTCH GOES TO THE FLOOR AFTER LOSING PRESSURE ALL OF A SUDDEN WHEN VEHICLE IS STILL IN GEAR - IT WILL STALL OUT. SEEMS TO BE A POPULAR ISSUE AMONG MANY OTHER 2016-2017 FORD FOCUS RS VEHICLES. OTHERS REPORTED ISSUE WAS FINALLY RESOLVED BY REPLACING MASTER AND SLAVE CLUTCH CYLINDERS. SIMPLY BLEEDING LINES AND/OR REPLACING CLUTCH AND/OR FLYWHEEL DOES NOT RESOLVE ISSUE. FORD NEEDS TO RESEARCH AND ISSUE A RECALL ASAP AS THIS IS LIFE THREATENING BECAUSE THE VEHICLE WILL STALL OUT WHEN THIS OCCURS.
Additional Notes:
CLUTCH PEDAL LOSES PRESSURE/SPRING AND GOES TO FLOOR LEAVING VEHICLE IN GEAR AND VEHICLE STALLS WHEN DRIVING - DID THIS ON A HIGHWAY TWICE WHEN ATTEMPTING TO SHIFT GEARS. VERY DANGEROUS AS IT ALMOST CAUSED A BAD ACCIDENT ON THE HIGHWAY AT ALMOST 70MPH. VEHICLE LUCKY MADE IT TO THE SIDE OF THE ROAD COSTING IN AFTER STALLING WHEN CLUTCH WOULD NOT RETURN TO ITS NORMAL STATE. DEALERSHIP NOT ABLE TO REPRODUCE ISSUE BUT ISSUE IS INTERMITTENT AND I FEAR IT COULD CAUSE A SERIOUS ACCIDENT AS IT CAUSES THE CAR TO STALL WHEN THE CLUTCH GOES TO THE FLOOR AFTER LOSING PRESSURE ALL OF A SUDDEN WHEN VEHICLE IS STILL IN GEAR - IT WILL STALL OUT. SEEMS TO BE A POPULAR ISSUE AMONG MANY OTHER 2016-2017 FORD FOCUS RS VEHICLES. OTHERS REPORTED ISSUE WAS FINALLY RESOLVED BY REPLACING MASTER AND SLAVE CLUTCH CYLINDERS. SIMPLY BLEEDING LINES AND/OR REPLACING CLUTCH AND/OR FLYWHEEL DOES NOT RESOLVE ISSUE. FORD NEEDS TO RESEARCH AND ISSUE A RECALL ASAP AS THIS IS LIFE THREATENING BECAUSE THE VEHICLE WILL STALL OUT WHEN THIS OCCURS.
Mfg Campaign: 11088509
Recall Date: Apr 16, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Corrective Action:
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Additional Notes:
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Mfg Campaign: 11081017
Recall Date: Mar 23, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Corrective Action:
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Additional Notes:
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Mfg Campaign: 11081017
Recall Date: Mar 23, 2018
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury