Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S22
Recall Date: Jul 5, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Focus vehicles. The rear left side seat back frame may have an insufficient weld between the outboard pivot bracket and the pivot nut joint, resulting in the seat back having reduced strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C13
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Mfg Campaign: 11639389
Recall Date: Jan 29, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that while stopped at a traffic light, after the light had changed, the contact depressed the accelerator pedal however, the vehicle failed to respond as needed. The contact stated that the engine revved but the vehicle failed to respond. There was no warning light illuminated. The contact attempted to turn off and restart the vehicle; however, after shifting to drive (D) and depressing the accelerator pedal, the vehicle failed to move. The vehicle was towed to a local dealer to be diagnosed. The dealer diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several years before, and the check engine and several unknown warning lights were illuminated. The manufacturer was informed of the failure and referred the contact to NHTSA Hotline. The failure mileage was approximately 92,000.
Mfg Campaign: 11639389
Recall Date: Jan 29, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Corrective Action:
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Additional Notes:
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Mfg Campaign: 11639144
Recall Date: Jan 28, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Corrective Action:
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Additional Notes:
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
Mfg Campaign: 11639144
Recall Date: Jan 28, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car is roughly seven years old and has around 75,000 miles. It is is very good condition mechanically. I was driving down the highway and the vehicle stopped accelerating, but the RPMs surged even with my foot off the accelerator. I was able to pull off to the side of the road and get somewhere safe before the car completely stopped. Once I put the car in park, it made a loud "grinding" noise and would no longer move. I called roadside assistance and had the car towed to a mechanic - he said that it needed a new transmission, but was otherwise in very good condition. He advised me to reach out to Ford regarding recalls, as the 2016 model had almost the exact same issue and mine was manufactured just months after.
Corrective Action:
Car is roughly seven years old and has around 75,000 miles. It is is very good condition mechanically. I was driving down the highway and the vehicle stopped accelerating, but the RPMs surged even with my foot off the accelerator. I was able to pull off to the side of the road and get somewhere safe before the car completely stopped. Once I put the car in park, it made a loud "grinding" noise and would no longer move. I called roadside assistance and had the car towed to a mechanic - he said that it needed a new transmission, but was otherwise in very good condition. He advised me to reach out to Ford regarding recalls, as the 2016 model had almost the exact same issue and mine was manufactured just months after.
Additional Notes:
Car is roughly seven years old and has around 75,000 miles. It is is very good condition mechanically. I was driving down the highway and the vehicle stopped accelerating, but the RPMs surged even with my foot off the accelerator. I was able to pull off to the side of the road and get somewhere safe before the car completely stopped. Once I put the car in park, it made a loud "grinding" noise and would no longer move. I called roadside assistance and had the car towed to a mechanic - he said that it needed a new transmission, but was otherwise in very good condition. He advised me to reach out to Ford regarding recalls, as the 2016 model had almost the exact same issue and mine was manufactured just months after.
Mfg Campaign: 11638713
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the TCM had failed and needed to be replaced. The dealer confirmed that the VIN was associated with Customer Satisfaction Numbers: 14M01 – (Extended Warranty on the clutch, transmission software calibration), and 14M02- (Extended Warranty for the Transmission Control Module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 105,980.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the TCM had failed and needed to be replaced. The dealer confirmed that the VIN was associated with Customer Satisfaction Numbers: 14M01 – (Extended Warranty on the clutch, transmission software calibration), and 14M02- (Extended Warranty for the Transmission Control Module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 105,980.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the TCM had failed and needed to be replaced. The dealer confirmed that the VIN was associated with Customer Satisfaction Numbers: 14M01 – (Extended Warranty on the clutch, transmission software calibration), and 14M02- (Extended Warranty for the Transmission Control Module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 105,980.
Mfg Campaign: 11638889
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Corrective Action:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Additional Notes:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Mfg Campaign: 11638971
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Corrective Action:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Additional Notes:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Mfg Campaign: 11638971
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Corrective Action:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Additional Notes:
I started driving and the car seemed to act rough. I went up a small hill and I had almost no power halfway up. The car showed the symbol of the little car that looks like it is sliding. I had to chug up the rest of the hill fighting the car itself because there was no where else to go. It kept revving but went no more than about ten mph. Once I got over the top I pulled into someone's driveway so I could get back home. I was unable to reverse. The car just revved. I had to turn off the car, put it in neutral, and push the car backwards out of the driveway. I was able to start the car and nurse it home, but it jumped and revved the entire time. I tried to use down hills to my advantage and barely paused at stop signs for fear of getting stuck on the road. I got to my house and parked. Now the car only starts when it wants to. I checked codes and got P287A for the clutch. I haven't called Ford for service options yet because I really don't know what to do and have no idea how I'd get there. I think this car should have been included in the powertrain recall because this came out of nowhere.
Mfg Campaign: 11638971
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving at undisclosed speeds, the vehicle hesitated while accelerating, and failed to properly shift gears. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the clutch had previously been repaired and sealed by the same local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving at undisclosed speeds, the vehicle hesitated while accelerating, and failed to properly shift gears. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the clutch had previously been repaired and sealed by the same local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving at undisclosed speeds, the vehicle hesitated while accelerating, and failed to properly shift gears. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed with clutch failure. The vehicle was not repaired. The contact stated that the clutch had previously been repaired and sealed by the same local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11638234
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on I-90 at speed when the engine red warning light came on and the engine lost power and started making a lot of noise. I had to pull off on the shoulder of the interstate and shut down engine. Waited for 5 minutes and restarted engine but the warning light remained on. Fortunately, I was near an exit and limped to my maintenance provider. Their diagnosis was that the oil pump had failed and it was providing no oil pressure at all. They also said that there was an existing recall #23V905000 that pertained to this failure of the oil pump. I then contacted Ford and was told that my VIN number was not linked to the recall number because my car has a manual transmission. It is obvious that the recall is due to an engine oil pump failure and that has absolutely nothing to do with either a manual or automatic transmission.
Corrective Action:
I was driving on I-90 at speed when the engine red warning light came on and the engine lost power and started making a lot of noise. I had to pull off on the shoulder of the interstate and shut down engine. Waited for 5 minutes and restarted engine but the warning light remained on. Fortunately, I was near an exit and limped to my maintenance provider. Their diagnosis was that the oil pump had failed and it was providing no oil pressure at all. They also said that there was an existing recall #23V905000 that pertained to this failure of the oil pump. I then contacted Ford and was told that my VIN number was not linked to the recall number because my car has a manual transmission. It is obvious that the recall is due to an engine oil pump failure and that has absolutely nothing to do with either a manual or automatic transmission.
Additional Notes:
I was driving on I-90 at speed when the engine red warning light came on and the engine lost power and started making a lot of noise. I had to pull off on the shoulder of the interstate and shut down engine. Waited for 5 minutes and restarted engine but the warning light remained on. Fortunately, I was near an exit and limped to my maintenance provider. Their diagnosis was that the oil pump had failed and it was providing no oil pressure at all. They also said that there was an existing recall #23V905000 that pertained to this failure of the oil pump. I then contacted Ford and was told that my VIN number was not linked to the recall number because my car has a manual transmission. It is obvious that the recall is due to an engine oil pump failure and that has absolutely nothing to do with either a manual or automatic transmission.
Mfg Campaign: 11638348
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Mfg Campaign: 11638007
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was idling very rough. The contact stated that while idling, the vehicle shuddered and jerked significantly, and the vehicle stalled. The vehicle was able to restart. Additionally, the contact stated while driving at an undisclosed speed, the vehicle stalled. The contact was able to pull into a parking lot. The contact was able to restart the vehicle with assistance. The contact stated that the check engine warning light had illuminated several times. The vehicle was taken to AutoZone, where diagnostic trouble codes related to a stuck canister purge valve were retrieved. Additionally, the vehicle was taken to the dealer, where it was diagnosed that the transmission clutch and the engine mount needed to be replaced. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.
Mfg Campaign: 11638007
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car was experiencing symptoms similar to past incidents when it needed service on the transmission. Shaking, vibration when moving forward from a stop or slow down.
Corrective Action:
Car was experiencing symptoms similar to past incidents when it needed service on the transmission. Shaking, vibration when moving forward from a stop or slow down.
Additional Notes:
Car was experiencing symptoms similar to past incidents when it needed service on the transmission. Shaking, vibration when moving forward from a stop or slow down.
Mfg Campaign: 11638058
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The Check Engine Oil warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. The vehicle was towed to the residence. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The Check Engine Oil warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. The vehicle was towed to the residence. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The Check Engine Oil warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. The vehicle was towed to the residence. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Mfg Campaign: 11637275
Recall Date: Jan 21, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TCM transmission control module failed and im being told that my year isn't covered under a recall when other models are it left my family stranded untill I could limp my car home
Corrective Action:
TCM transmission control module failed and im being told that my year isn't covered under a recall when other models are it left my family stranded untill I could limp my car home
Additional Notes:
TCM transmission control module failed and im being told that my year isn't covered under a recall when other models are it left my family stranded untill I could limp my car home
Mfg Campaign: 11636443
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with oil pump failure. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special warranty programs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 107,000.
Corrective Action:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with oil pump failure. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special warranty programs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 107,000.
Additional Notes:
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with oil pump failure. The contact was informed that the oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the repair was not covered under recall repair or special warranty programs. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 107,000.
Mfg Campaign: 11636618
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Corrective Action:
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Additional Notes:
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Mfg Campaign: 11636655
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Corrective Action:
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Additional Notes:
I was getting off of work to go home when I got on the main hwy my car just started to slow down and would not go over 10 mph and the speed limited on that hwy is 45 mph so I had to get off the road before I was hit from behind.
Mfg Campaign: 11636655
Recall Date: Jan 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine light came on and couldn't do a reverse with 60k miles
Corrective Action:
Engine light came on and couldn't do a reverse with 60k miles
Additional Notes:
Engine light came on and couldn't do a reverse with 60k miles
Mfg Campaign: 11636244
Recall Date: Jan 16, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury