Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought this car in 2020-2021. My check engine light came on recently and when I took it in to get it fixed, I payed $1,140 (general maintenance, and fuel injector cleaner) and when I picked it back up they informed me that some 2018 models had a recall on my car. I called the dealership, and they informed me I had no open recalls. However, I am having all of the symptoms of the recall open on some of the same vehicles. Whenever I get gas, my car will not start. I have to turn my car over multiple times before it will safely start. Sometimes, when I get gas, if I slow down or completely stop my car will just turn off and then I have to repeat the same process over and over until it will start on its own. It has died in the middle of busy roads before and it is not safe.
Corrective Action:
I bought this car in 2020-2021. My check engine light came on recently and when I took it in to get it fixed, I payed $1,140 (general maintenance, and fuel injector cleaner) and when I picked it back up they informed me that some 2018 models had a recall on my car. I called the dealership, and they informed me I had no open recalls. However, I am having all of the symptoms of the recall open on some of the same vehicles. Whenever I get gas, my car will not start. I have to turn my car over multiple times before it will safely start. Sometimes, when I get gas, if I slow down or completely stop my car will just turn off and then I have to repeat the same process over and over until it will start on its own. It has died in the middle of busy roads before and it is not safe.
Additional Notes:
I bought this car in 2020-2021. My check engine light came on recently and when I took it in to get it fixed, I payed $1,140 (general maintenance, and fuel injector cleaner) and when I picked it back up they informed me that some 2018 models had a recall on my car. I called the dealership, and they informed me I had no open recalls. However, I am having all of the symptoms of the recall open on some of the same vehicles. Whenever I get gas, my car will not start. I have to turn my car over multiple times before it will safely start. Sometimes, when I get gas, if I slow down or completely stop my car will just turn off and then I have to repeat the same process over and over until it will start on its own. It has died in the middle of busy roads before and it is not safe.
Mfg Campaign: 11603121
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant keeps disappearing with no sign of leaking, only possibly on the ground when my car sit. Engine keeps overheating and smoke comes out of air vents. Recall that is out now is what seems to be the issue but does not cover my Ford focus.
Corrective Action:
Coolant keeps disappearing with no sign of leaking, only possibly on the ground when my car sit. Engine keeps overheating and smoke comes out of air vents. Recall that is out now is what seems to be the issue but does not cover my Ford focus.
Additional Notes:
Coolant keeps disappearing with no sign of leaking, only possibly on the ground when my car sit. Engine keeps overheating and smoke comes out of air vents. Recall that is out now is what seems to be the issue but does not cover my Ford focus.
Mfg Campaign: 11602848
Recall Date: Jul 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine failure warnings, overheating, and car loss power slowed down to 5 miles per hour. The engine was replaced four times; head gasket replaced three times. I have had the car for three years, and it has been out of service for more than 190 days with the same problem. I have pleaded and begged Ford Motor Company and the dealership to take the car back and give me a refund. It is at the dealership service department now. They have had it from July 3-July 15, 2024.
Corrective Action:
Engine failure warnings, overheating, and car loss power slowed down to 5 miles per hour. The engine was replaced four times; head gasket replaced three times. I have had the car for three years, and it has been out of service for more than 190 days with the same problem. I have pleaded and begged Ford Motor Company and the dealership to take the car back and give me a refund. It is at the dealership service department now. They have had it from July 3-July 15, 2024.
Additional Notes:
Engine failure warnings, overheating, and car loss power slowed down to 5 miles per hour. The engine was replaced four times; head gasket replaced three times. I have had the car for three years, and it has been out of service for more than 190 days with the same problem. I have pleaded and begged Ford Motor Company and the dealership to take the car back and give me a refund. It is at the dealership service department now. They have had it from July 3-July 15, 2024.
Mfg Campaign: 11602429
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated that the vehicle was parked at the residence and upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted by a towing service. The contact stated while driving to the dealer at 25-30 MPH, the vehicle experienced engine hesitation. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with metal shavings in the engine oil. No further information was provided. The dealer related the failure to the recall and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated that the vehicle was parked at the residence and upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted by a towing service. The contact stated while driving to the dealer at 25-30 MPH, the vehicle experienced engine hesitation. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with metal shavings in the engine oil. No further information was provided. The dealer related the failure to the recall and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 35-40 MPH, the check engine warning light was illuminated. The dealer was contacted, and an appointment was scheduled for diagnostic testing. The contact stated that the vehicle was parked at the residence and upon attempting to start the vehicle, the vehicle failed to start. The vehicle was jumpstarted by a towing service. The contact stated while driving to the dealer at 25-30 MPH, the vehicle experienced engine hesitation. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with metal shavings in the engine oil. No further information was provided. The dealer related the failure to the recall and informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11601472
Recall Date: Jul 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's son owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving 50-55 MPH in the rain, the low oil pressure warning light illuminated. The driver was able to continue driving; however, the vehicle jerked and lost motive power. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The contact stated that while the driver was depressing the accelerator pedal, the vehicle shuddered and became undriveable. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered to reimburse the contact for any rental vehicle expenses incurred. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Corrective Action:
The contact's son owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving 50-55 MPH in the rain, the low oil pressure warning light illuminated. The driver was able to continue driving; however, the vehicle jerked and lost motive power. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The contact stated that while the driver was depressing the accelerator pedal, the vehicle shuddered and became undriveable. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered to reimburse the contact for any rental vehicle expenses incurred. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Additional Notes:
The contact's son owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while the driver was driving 50-55 MPH in the rain, the low oil pressure warning light illuminated. The driver was able to continue driving; however, the vehicle jerked and lost motive power. The check engine warning light was illuminated. The driver was able to pull over to the side of the road. The contact stated that while the driver was depressing the accelerator pedal, the vehicle shuddered and became undriveable. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and offered to reimburse the contact for any rental vehicle expenses incurred. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Mfg Campaign: 11601541
Recall Date: Jul 12, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and idled with the check engine warning light illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with purge valve failure. The contact was informed that the purge valve needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and idled with the check engine warning light illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with purge valve failure. The contact was informed that the purge valve needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and idled with the check engine warning light illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with purge valve failure. The contact was informed that the purge valve needed to be replaced. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 83,000.
Mfg Campaign: 11601246
Recall Date: Jul 11, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the "Low oil pressure" warning illuminated. The contact stated that the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed that the oil pump had failed and damaged the engine. The vehicle was not repaired. The contact had the vehicle towed to a dealer and was informed that the oil pump had failed and that the engine and oil pump needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the "Low oil pressure" warning illuminated. The contact stated that the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed that the oil pump had failed and damaged the engine. The vehicle was not repaired. The contact had the vehicle towed to a dealer and was informed that the oil pump had failed and that the engine and oil pump needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 60 MPH, the "Low oil pressure" warning illuminated. The contact stated that the vehicle stalled. The contact had the vehicle towed to an independent mechanic who diagnosed that the oil pump had failed and damaged the engine. The vehicle was not repaired. The contact had the vehicle towed to a dealer and was informed that the oil pump had failed and that the engine and oil pump needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Mfg Campaign: 11600434
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failure
Corrective Action:
Engine failure
Additional Notes:
Engine failure
Mfg Campaign: 11600632
Recall Date: Jul 9, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11598648
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Corrective Action:
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Additional Notes:
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Mfg Campaign: 11598408
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Corrective Action:
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Additional Notes:
The oil pump control arm failed. There is an open recall with no remedy. We were originally told Q2 2024 and now it's Q1 2025. This is unacceptable as this recall was issued in January 2024 with no remedy.
Mfg Campaign: 11598408
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11597915
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is slipping causing the transmission to emit a “transmission hot” code on car . Dealer is aware of certain cars with the same issue . This is an automatic transmission but codes are reading that the clutch is stuck . Car suddenly loses power which can cause a major accident .
Corrective Action:
Transmission is slipping causing the transmission to emit a “transmission hot” code on car . Dealer is aware of certain cars with the same issue . This is an automatic transmission but codes are reading that the clutch is stuck . Car suddenly loses power which can cause a major accident .
Additional Notes:
Transmission is slipping causing the transmission to emit a “transmission hot” code on car . Dealer is aware of certain cars with the same issue . This is an automatic transmission but codes are reading that the clutch is stuck . Car suddenly loses power which can cause a major accident .
Mfg Campaign: 11597945
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the engine seized with a loss of oil pressure. The oil pressure warning light was illuminated. Additionally, the contact was able to pull over to the shoulder of the roadway and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and referred the contact to the local dealer for assistance. The vehicle was towed to a local dealer where it was diagnosed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the engine seized with a loss of oil pressure. The oil pressure warning light was illuminated. Additionally, the contact was able to pull over to the shoulder of the roadway and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and referred the contact to the local dealer for assistance. The vehicle was towed to a local dealer where it was diagnosed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH, the engine seized with a loss of oil pressure. The oil pressure warning light was illuminated. Additionally, the contact was able to pull over to the shoulder of the roadway and the vehicle was towed to an independent mechanic to be diagnosed. The mechanic related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and referred the contact to the local dealer for assistance. The vehicle was towed to a local dealer where it was diagnosed that the oil pump and engine needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11597978
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Corrective Action:
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Additional Notes:
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Mfg Campaign: 11598051
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Corrective Action:
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Additional Notes:
My oil light came on while driving, it was flashing. I pulled over, checked my oil level and it was full. I had it towed to the nearby Firestone that I always use to check what was going on, I was afraid to keep driving it. The mechanic called me a day later and said that my wetbelt had disintegrated and that my engine was gone. He said that there was no way to check this during oil changes also. He said this wetbelt caused a loss of oil pressure which is why my engine was impacted. Firestone didn't know what the error code was and reached out to the Ford Manufacturer and they were advised what a wetbelt was and did. I attempted to get the recall taken care of in March at Cavalier Ford and they cancelled my appointment since there was no active fix. I have also been advised I can replace the engine out of pocket and hopefully Ford will reimburse me. I also reached out to Beach Ford to see what I could do and what my options were, she also told me I would pay out of pocket and hopefully be reimbursed. No one can confirm if I would even be reimbursed, if I had the amount of money needed to get a new engine. Luckily, I was not put at risk or others. I do drive for a living, 50% of my job is on the road. I stopped driving my car at the first sign of trouble and only hurt the engine.
Mfg Campaign: 11598051
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 53,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 53,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 53,000. VIN tool confirms parts not available.
Mfg Campaign: 11597457
Recall Date: Jun 28, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the engine would shut off or idle roughly immediately after starting up. There were several unknown warning lights illuminated. The manufacturer was made aware of the failure and a case was filed; the contact was later referred to the NHTSA Hotline for assistance. Upon investigation, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the engine would shut off or idle roughly immediately after starting up. There were several unknown warning lights illuminated. The manufacturer was made aware of the failure and a case was filed; the contact was later referred to the NHTSA Hotline for assistance. Upon investigation, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the engine would shut off or idle roughly immediately after starting up. There were several unknown warning lights illuminated. The manufacturer was made aware of the failure and a case was filed; the contact was later referred to the NHTSA Hotline for assistance. Upon investigation, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 25,000.
Mfg Campaign: 11597226
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was not repaired. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was not repaired. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The low oil pressure warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the oil pump. The vehicle was not repaired. The vehicle was towed to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. VIN tool confirms parts not available.
Mfg Campaign: 11597296
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Oil light on engine is on. Issue is related to recall. Not able to fix issue until early next year
Corrective Action:
Oil light on engine is on. Issue is related to recall. Not able to fix issue until early next year
Additional Notes:
Oil light on engine is on. Issue is related to recall. Not able to fix issue until early next year
Mfg Campaign: 11597348
Recall Date: Jun 27, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury