Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk. The contact was able to park at a nearby gas station and the check engine warning light turned off. The vehicle was taken to an independent mechanic and was diagnosed with needing the engine filter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to a second independent mechanic, where it was diagnosed with needing the engine and engine assembly to be replaced. The vehicle was repaired, and the contact was informed after the repair that the catalytic converter also needed to be replaced. The independent mechanic replaced the catalytic converter and the oxygen sensors. The vehicle was repaired but continued to experience the failure. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk. The contact was able to park at a nearby gas station and the check engine warning light turned off. The vehicle was taken to an independent mechanic and was diagnosed with needing the engine filter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to a second independent mechanic, where it was diagnosed with needing the engine and engine assembly to be replaced. The vehicle was repaired, and the contact was informed after the repair that the catalytic converter also needed to be replaced. The independent mechanic replaced the catalytic converter and the oxygen sensors. The vehicle was repaired but continued to experience the failure. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle started to jerk. The contact was able to park at a nearby gas station and the check engine warning light turned off. The vehicle was taken to an independent mechanic and was diagnosed with needing the engine filter to be replaced. The vehicle was repaired but continued to experience the failure. The vehicle was not drivable. The contact towed the vehicle to a second independent mechanic, where it was diagnosed with needing the engine and engine assembly to be replaced. The vehicle was repaired, and the contact was informed after the repair that the catalytic converter also needed to be replaced. The independent mechanic replaced the catalytic converter and the oxygen sensors. The vehicle was repaired but continued to experience the failure. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000
Mfg Campaign: 11539285
Recall Date: Aug 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Several weeks ago, my "ENGINE LIGHT" came on. I went to the mechanics and they diagnosed it as a "CLUTCHED MOTOR" My A&B clutches are affected by this. Now my car does a little jerk when I drive it sometimes. I do the proper maintenance on it when it needs to be done, so I'm not sure why this all is happening. I would appreciate if I could get some type of understanding and/or feedback on this situation.
Corrective Action:
Several weeks ago, my "ENGINE LIGHT" came on. I went to the mechanics and they diagnosed it as a "CLUTCHED MOTOR" My A&B clutches are affected by this. Now my car does a little jerk when I drive it sometimes. I do the proper maintenance on it when it needs to be done, so I'm not sure why this all is happening. I would appreciate if I could get some type of understanding and/or feedback on this situation.
Additional Notes:
Several weeks ago, my "ENGINE LIGHT" came on. I went to the mechanics and they diagnosed it as a "CLUTCHED MOTOR" My A&B clutches are affected by this. Now my car does a little jerk when I drive it sometimes. I do the proper maintenance on it when it needs to be done, so I'm not sure why this all is happening. I would appreciate if I could get some type of understanding and/or feedback on this situation.
Mfg Campaign: 11538680
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after several attempts to start the vehicle, the vehicle started however, there was an abnormal sound coming from the vehicle. The contact shut off the vehicle and waited for a while however, the vehicle failed to restart. The contact attempted to jumpstart the vehicle, but the vehicle would not start. The contact added oil to the engine and the vehicle was able to restart but with a clicking sound coming from the engine. Additionally, the vehicle would not accelerate properly. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced due to the clutch sticking. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,900.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after several attempts to start the vehicle, the vehicle started however, there was an abnormal sound coming from the vehicle. The contact shut off the vehicle and waited for a while however, the vehicle failed to restart. The contact attempted to jumpstart the vehicle, but the vehicle would not start. The contact added oil to the engine and the vehicle was able to restart but with a clicking sound coming from the engine. Additionally, the vehicle would not accelerate properly. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced due to the clutch sticking. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,900.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after several attempts to start the vehicle, the vehicle started however, there was an abnormal sound coming from the vehicle. The contact shut off the vehicle and waited for a while however, the vehicle failed to restart. The contact attempted to jumpstart the vehicle, but the vehicle would not start. The contact added oil to the engine and the vehicle was able to restart but with a clicking sound coming from the engine. Additionally, the vehicle would not accelerate properly. The vehicle was towed to the dealer and the contact was informed that the transmission needed to be replaced due to the clutch sticking. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,900.
Mfg Campaign: 11538020
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11537701
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11537701
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
[XXX], oil light came on, and engine fault light, That day I made a appt at the dewey ford dealership, in ankeny iowa, for monday, august 8..., I had no car problems before this date ( the 5th) august 9th, dewey texts me to let me know, the oil pump failed, and there is metal contamination in the engine and the turbo , I need a new engine and turbo charger.. to the tune of 6249.71 dollars my car is a 2018 ford focus with 50.500 miles on it !! They are saying there is not any warranty on the car, .. I see that there are some class action lawsuits for ford, with the very problem I am describing.. of course no one from ford has mentioned that... please let me know what to do... Thankyou for your help [XXX] [XXX] [XXX] .. text only please.. dont hear well ( or e mail ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11537701
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 45 MPH, the clutch started slipping. The contact stated that the accelerator pedal was depressed, and the RPMs increased; however, the vehicle failed to accelerate as needed. No warning light was illuminated. The vehicle was driven to the dealer to be diagnosed. The dealer determined that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle was no longer under Warranty. The failure mileage was unknown.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 45 MPH, the clutch started slipping. The contact stated that the accelerator pedal was depressed, and the RPMs increased; however, the vehicle failed to accelerate as needed. No warning light was illuminated. The vehicle was driven to the dealer to be diagnosed. The dealer determined that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle was no longer under Warranty. The failure mileage was unknown.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 45 MPH, the clutch started slipping. The contact stated that the accelerator pedal was depressed, and the RPMs increased; however, the vehicle failed to accelerate as needed. No warning light was illuminated. The vehicle was driven to the dealer to be diagnosed. The dealer determined that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle was no longer under Warranty. The failure mileage was unknown.
Mfg Campaign: 11537522
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
While on interstate felt steering wander. Within minutes I received a warning that the steering had a fault and service required. Now the car say it has steering failure. The cost to repair has been estimated at $4000+. I am still purchasing this vehicle and the mileage it at 75,000. With how quickly I lost steering I would say less than 10 miles of first steering issue. I am grateful I was able to park the car to avoid an accident. I have not been able to use this vehicle since this incident. The front wheels are locked up and towing it was inconvenient. This is the second problem we have had with this model the first being a transmission issue.
Corrective Action:
While on interstate felt steering wander. Within minutes I received a warning that the steering had a fault and service required. Now the car say it has steering failure. The cost to repair has been estimated at $4000+. I am still purchasing this vehicle and the mileage it at 75,000. With how quickly I lost steering I would say less than 10 miles of first steering issue. I am grateful I was able to park the car to avoid an accident. I have not been able to use this vehicle since this incident. The front wheels are locked up and towing it was inconvenient. This is the second problem we have had with this model the first being a transmission issue.
Additional Notes:
While on interstate felt steering wander. Within minutes I received a warning that the steering had a fault and service required. Now the car say it has steering failure. The cost to repair has been estimated at $4000+. I am still purchasing this vehicle and the mileage it at 75,000. With how quickly I lost steering I would say less than 10 miles of first steering issue. I am grateful I was able to park the car to avoid an accident. I have not been able to use this vehicle since this incident. The front wheels are locked up and towing it was inconvenient. This is the second problem we have had with this model the first being a transmission issue.
Mfg Campaign: 11536251
Recall Date: Aug 3, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Corrective Action:
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Additional Notes:
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Mfg Campaign: 11535992
Recall Date: Aug 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Corrective Action:
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Additional Notes:
Transmission issue. Dry clutch system causes the clutch to overheat and the TCM to fail. The car jerks and lurches and doesn't shift when it should. FORD issued recall for 2016 and the same transmission is in the 2018 as well.
Mfg Campaign: 11535992
Recall Date: Aug 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle was not able to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,133.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle was not able to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,133.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at approximately 35 MPH, the vehicle stalled. The vehicle was not able to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,133.
Mfg Campaign: 11536034
Recall Date: Aug 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Slipping of transmission in my Ford Focus 2018 SE With transmission not in-gaging fully and sluggish have difficulty with it not pulling up hills. My vehicle has an automatic transmission, not a clutch. Had repair vehicle about 2 years ago. Under supposed recall. Vehicle is now reacting the same as before. I am not sure what the previous repairs entailed. However, the vehicle has ran fine until 2 days ago.
Corrective Action:
Slipping of transmission in my Ford Focus 2018 SE With transmission not in-gaging fully and sluggish have difficulty with it not pulling up hills. My vehicle has an automatic transmission, not a clutch. Had repair vehicle about 2 years ago. Under supposed recall. Vehicle is now reacting the same as before. I am not sure what the previous repairs entailed. However, the vehicle has ran fine until 2 days ago.
Additional Notes:
Slipping of transmission in my Ford Focus 2018 SE With transmission not in-gaging fully and sluggish have difficulty with it not pulling up hills. My vehicle has an automatic transmission, not a clutch. Had repair vehicle about 2 years ago. Under supposed recall. Vehicle is now reacting the same as before. I am not sure what the previous repairs entailed. However, the vehicle has ran fine until 2 days ago.
Mfg Campaign: 11535701
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while attempting to start the vehicle, the ignition switch had to be turned several times before the vehicle started. Additionally, while driving at various speeds, the vehicle jerked and shuddered while changing gear, with the check engine light warning light illuminated. The vehicle was taken to the local mechanic who determined that the transmission control module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 69,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while attempting to start the vehicle, the ignition switch had to be turned several times before the vehicle started. Additionally, while driving at various speeds, the vehicle jerked and shuddered while changing gear, with the check engine light warning light illuminated. The vehicle was taken to the local mechanic who determined that the transmission control module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 69,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while attempting to start the vehicle, the ignition switch had to be turned several times before the vehicle started. Additionally, while driving at various speeds, the vehicle jerked and shuddered while changing gear, with the check engine light warning light illuminated. The vehicle was taken to the local mechanic who determined that the transmission control module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 69,000.
Mfg Campaign: 11535714
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The canister purge valve (which ford currently has a recall on just not for my vin) got stuck open and ruined the front manifold catalytic converter. Called ford to explain that this part is impacting other models
Corrective Action:
The canister purge valve (which ford currently has a recall on just not for my vin) got stuck open and ruined the front manifold catalytic converter. Called ford to explain that this part is impacting other models
Additional Notes:
The canister purge valve (which ford currently has a recall on just not for my vin) got stuck open and ruined the front manifold catalytic converter. Called ford to explain that this part is impacting other models
Mfg Campaign: 11535815
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Corrective Action:
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Additional Notes:
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Mfg Campaign: 11535898
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Corrective Action:
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Additional Notes:
As I was driving my 2018 Ford Focus, the check engine flashed on. Almost as soon as I noticed it flashed on, it went away. Several more miles down the interstate, it came on again. Almost as soon as it came on, a warning displayed stating Engine Temp Hot, Stop Safely. As I started to pull over onto the shoulder, the power steering went out and then the brakes became extremely hard to push in. As my car slowed down I noticed smoke and as soon as we stopped flames came out from under the hood of the car. I called 911 and the Indiana State Police came and Incident # 2023-00344031 was filed after Pike Township Fire department extinguished the flames. State Farm Insurance was contacted and my car was deemed a total loss. I have photos but the website wouldn't upload the photos.
Mfg Campaign: 11535898
Recall Date: Aug 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
Corrective Action:
I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
Additional Notes:
I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
Mfg Campaign: 11535113
Recall Date: Jul 28, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
Corrective Action:
I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
Additional Notes:
I brought my 2018 Ford focus in July 22 2021 . I took it in because it had taken over an hour to crank and when it did crank it get really bad had it brought to Green Ford in Greensboro North Carolina. They said they fixed it. I end up having to bring it back the next day. When I brought it back they said that the head gaskets had cracked so they were going to replace and the engine. The engine was on back order. The engine was on backorder. They finally had it fixed and ready for me September 16th, 2021. May 26th, 2022. I brought it down to town and country Ford in Charlotte, North Carolina because I had a light on and something smell like it was burning. They informed me that my engine once again had overheated and a head gasket was cracked . Again, the engine was on backorder so I received my car June 22nd 2022. At that time I was told that my warranty was 60,000 mi or 5 years. July 24th 2023 driving home from work. My car overheated and I pulled over and had called it to be towed into green ford in Greensboro, North Carolina again. They called July 25th, 2022 stating that the engine had blown again. But this time is because the fan had died in that my car was not under warranty. I had asked for the invoice at green ford from the back in July 22,2021. As my stepfather and I were looking over both invoices, we noticed that green Ford had a code on there for a remanufactured engine/ OEM long block. When called about this they stated that's how they bill for labor. I'll try to call customer service with Ford. They can't give me any information on how they bill for labor. My complaint is that I've had two engines put into my car in a year and a half and no one's wanting to figure out why my car is overheating. I believe that it have been the fan the whole time. Down for the third time. My engine is blown. I have no warranty and they're trying to charge me $9,500 for parts and labor.
Mfg Campaign: 11535113
Recall Date: Jul 28, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle failed to shift gear properly. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated and then unintendedly accelerated. The check engine warning light and the transmission warning light was illuminated. The vehicle was taken to an independent mechanic and scanned with an OBD2 scanner however, the vehicle produced unknown codes. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and not covered under warranty. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle failed to shift gear properly. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated and then unintendedly accelerated. The check engine warning light and the transmission warning light was illuminated. The vehicle was taken to an independent mechanic and scanned with an OBD2 scanner however, the vehicle produced unknown codes. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and not covered under warranty. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that on several occasions while driving at undisclosed speeds, the vehicle failed to shift gear properly. The contact stated that while the accelerator pedal was depressed, the vehicle inadvertently decelerated and then unintendedly accelerated. The check engine warning light and the transmission warning light was illuminated. The vehicle was taken to an independent mechanic and scanned with an OBD2 scanner however, the vehicle produced unknown codes. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and not covered under warranty. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000.
Mfg Campaign: 11534904
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
UNKNOWN clutch actuators housing needs constant cleaning and causing car to not go into reverse
Corrective Action:
UNKNOWN clutch actuators housing needs constant cleaning and causing car to not go into reverse
Additional Notes:
UNKNOWN clutch actuators housing needs constant cleaning and causing car to not go into reverse
Mfg Campaign: 11533336
Recall Date: Jul 19, 2023
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