Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Cause not cranking and boost for while but stopped while running… displaying transmission fault service now… codes P1450 unable to bleed up fuel vacuum P0456 evaporative emission system leak detect..P144A emission system purge vapor line restricted/ blocked P0171 system too lean… seems to be bad vac line to tank and air leak… car stalling
Corrective Action:
Cause not cranking and boost for while but stopped while running… displaying transmission fault service now… codes P1450 unable to bleed up fuel vacuum P0456 evaporative emission system leak detect..P144A emission system purge vapor line restricted/ blocked P0171 system too lean… seems to be bad vac line to tank and air leak… car stalling
Additional Notes:
Cause not cranking and boost for while but stopped while running… displaying transmission fault service now… codes P1450 unable to bleed up fuel vacuum P0456 evaporative emission system leak detect..P144A emission system purge vapor line restricted/ blocked P0171 system too lean… seems to be bad vac line to tank and air leak… car stalling
Mfg Campaign: 11467635
Recall Date: Jun 5, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The component that failed is the CANISTER PURGE VALVE. The engine light was on and we took it to a certified auto shop. Report from the auto shop: Diagnosis for check engine lamp on, run tests for codes P0300 random misfire, P0316 misfire on startup, P1450 cannot bleed fuel tank vacuum. No misfires present at this time found sticking canister purge valve pulling a constant vacuum on the fuel tank, makes is possible to pull raw fuel if the fuel level is high, suspect this to be the cause of misfire codes. Recommendation by the auto shop: Replace canister purge valve, clear computer, and retest on cold start.
Corrective Action:
The component that failed is the CANISTER PURGE VALVE. The engine light was on and we took it to a certified auto shop. Report from the auto shop: Diagnosis for check engine lamp on, run tests for codes P0300 random misfire, P0316 misfire on startup, P1450 cannot bleed fuel tank vacuum. No misfires present at this time found sticking canister purge valve pulling a constant vacuum on the fuel tank, makes is possible to pull raw fuel if the fuel level is high, suspect this to be the cause of misfire codes. Recommendation by the auto shop: Replace canister purge valve, clear computer, and retest on cold start.
Additional Notes:
The component that failed is the CANISTER PURGE VALVE. The engine light was on and we took it to a certified auto shop. Report from the auto shop: Diagnosis for check engine lamp on, run tests for codes P0300 random misfire, P0316 misfire on startup, P1450 cannot bleed fuel tank vacuum. No misfires present at this time found sticking canister purge valve pulling a constant vacuum on the fuel tank, makes is possible to pull raw fuel if the fuel level is high, suspect this to be the cause of misfire codes. Recommendation by the auto shop: Replace canister purge valve, clear computer, and retest on cold start.
Mfg Campaign: 11467127
Recall Date: Jun 2, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Last Sunday, May 15th, 2022 my check engine light suddenly came on. Monday morning, I drove to Auto Zone and had a chip reader placed on it. Gave me error code P1450 Unable to Bleed Up Fuel Tank Vacuum. When I went to gas up that day, I was a 1/4 tank and my vehicle would not start immediately, it stalled. I had to pump the accelerator and it eventually started. This same thing happened to my 2014 Ford Escape. My Focus is a 2018 SE and has 51k miles on it. My VIN is not associated with recall, however, if this is a known problem, it needs to be addressed by Ford. I talked to my independent mechanic, and he said he’s seen a lot of Fords with this and it’s hard to diagnose. I work 45 mins away from his location, so on my end, trying to find a few days off to have my car worked on and unfortunately, I’ll have to miss work as it’s my only mode of transportation working out of the area.
Corrective Action:
Last Sunday, May 15th, 2022 my check engine light suddenly came on. Monday morning, I drove to Auto Zone and had a chip reader placed on it. Gave me error code P1450 Unable to Bleed Up Fuel Tank Vacuum. When I went to gas up that day, I was a 1/4 tank and my vehicle would not start immediately, it stalled. I had to pump the accelerator and it eventually started. This same thing happened to my 2014 Ford Escape. My Focus is a 2018 SE and has 51k miles on it. My VIN is not associated with recall, however, if this is a known problem, it needs to be addressed by Ford. I talked to my independent mechanic, and he said he’s seen a lot of Fords with this and it’s hard to diagnose. I work 45 mins away from his location, so on my end, trying to find a few days off to have my car worked on and unfortunately, I’ll have to miss work as it’s my only mode of transportation working out of the area.
Additional Notes:
Last Sunday, May 15th, 2022 my check engine light suddenly came on. Monday morning, I drove to Auto Zone and had a chip reader placed on it. Gave me error code P1450 Unable to Bleed Up Fuel Tank Vacuum. When I went to gas up that day, I was a 1/4 tank and my vehicle would not start immediately, it stalled. I had to pump the accelerator and it eventually started. This same thing happened to my 2014 Ford Escape. My Focus is a 2018 SE and has 51k miles on it. My VIN is not associated with recall, however, if this is a known problem, it needs to be addressed by Ford. I talked to my independent mechanic, and he said he’s seen a lot of Fords with this and it’s hard to diagnose. I work 45 mins away from his location, so on my end, trying to find a few days off to have my car worked on and unfortunately, I’ll have to miss work as it’s my only mode of transportation working out of the area.
Mfg Campaign: 11466022
Recall Date: May 25, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving 40 MPH, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 35,600.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving 40 MPH, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 35,600.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving 40 MPH, the check engine warning light illuminated. The contact took the vehicle to an independent mechanic and was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 35,600.
Mfg Campaign: 11465699
Recall Date: May 23, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
Mfg Campaign: 11465704
Recall Date: May 23, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to an independent mechanic where the purge valve, fuel pump, fuel tank, gasket, and fuel sender valve were replaced. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 49,805.
Mfg Campaign: 11465704
Recall Date: May 23, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
the purge value and cancaster is going bad and i know some 2018 ford force had a problem with these i would like my vin to be added to the recall since it should not had went bad
Corrective Action:
the purge value and cancaster is going bad and i know some 2018 ford force had a problem with these i would like my vin to be added to the recall since it should not had went bad
Additional Notes:
the purge value and cancaster is going bad and i know some 2018 ford force had a problem with these i would like my vin to be added to the recall since it should not had went bad
Mfg Campaign: 11465111
Recall Date: May 18, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle broke down on the side of a major highway at nighttime. We would not find out later that it was both the engine and turbo that needed to be replaced. We purchased the vehicle brand new in 2018 and purchased the maintenance plan with it. Vehicle was maintenance by Ford only and to their standards as recommended yet the vehicle still died with less than 84k miles on it. In fact two weeks prior the vehicle had an oil change. When we finally received the diagnosis of needing a new engine the mechanic stated this is an issue with the 3 cylinder Fords that the company has not addressed yet. My friend who has the exact same car just had hers break down for the same reasons but at 67k miles. The difference is she purchased the extended warranty and we purchased the maintenance plan so hers is being covered 100% and she is being provided a loaner vehicle. Ford refused to cover all of the repair costs even though this issue was clearly a manufacturer issue. They actually kept lowering the assistance amount as time went on. They refused to provide a loaner or reimburse any of the hundreds of dollars we spent on towing. We were without the vehicle for several months and Ford could care less and suggested several times to get a rental even thought we expressed we could not afford it due to costs we already put into the car but especially because we are still paying on the original vehicle loan as well as insurance. Fords customer service was the worst I ever experienced and in every aspect we dealt with them all the way to corporate.
Corrective Action:
My vehicle broke down on the side of a major highway at nighttime. We would not find out later that it was both the engine and turbo that needed to be replaced. We purchased the vehicle brand new in 2018 and purchased the maintenance plan with it. Vehicle was maintenance by Ford only and to their standards as recommended yet the vehicle still died with less than 84k miles on it. In fact two weeks prior the vehicle had an oil change. When we finally received the diagnosis of needing a new engine the mechanic stated this is an issue with the 3 cylinder Fords that the company has not addressed yet. My friend who has the exact same car just had hers break down for the same reasons but at 67k miles. The difference is she purchased the extended warranty and we purchased the maintenance plan so hers is being covered 100% and she is being provided a loaner vehicle. Ford refused to cover all of the repair costs even though this issue was clearly a manufacturer issue. They actually kept lowering the assistance amount as time went on. They refused to provide a loaner or reimburse any of the hundreds of dollars we spent on towing. We were without the vehicle for several months and Ford could care less and suggested several times to get a rental even thought we expressed we could not afford it due to costs we already put into the car but especially because we are still paying on the original vehicle loan as well as insurance. Fords customer service was the worst I ever experienced and in every aspect we dealt with them all the way to corporate.
Additional Notes:
My vehicle broke down on the side of a major highway at nighttime. We would not find out later that it was both the engine and turbo that needed to be replaced. We purchased the vehicle brand new in 2018 and purchased the maintenance plan with it. Vehicle was maintenance by Ford only and to their standards as recommended yet the vehicle still died with less than 84k miles on it. In fact two weeks prior the vehicle had an oil change. When we finally received the diagnosis of needing a new engine the mechanic stated this is an issue with the 3 cylinder Fords that the company has not addressed yet. My friend who has the exact same car just had hers break down for the same reasons but at 67k miles. The difference is she purchased the extended warranty and we purchased the maintenance plan so hers is being covered 100% and she is being provided a loaner vehicle. Ford refused to cover all of the repair costs even though this issue was clearly a manufacturer issue. They actually kept lowering the assistance amount as time went on. They refused to provide a loaner or reimburse any of the hundreds of dollars we spent on towing. We were without the vehicle for several months and Ford could care less and suggested several times to get a rental even thought we expressed we could not afford it due to costs we already put into the car but especially because we are still paying on the original vehicle loan as well as insurance. Fords customer service was the worst I ever experienced and in every aspect we dealt with them all the way to corporate.
Mfg Campaign: 11464615
Recall Date: May 14, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is currently a recall on 2018 Ford Focus however the dealer claims my VIN is not included. Three weeks ago my check engine light came on I went to a gas station they checked it it states it was a small evaporative leak. It went off, IT came back theee days later. I went to the auto shop they said it was a gas filler neck issues. They fixed it the light went off then a day later came back on. I took it to the shop they said there is a safety recall issue with a deformation of the plastic gas tank due to the CPV which causes the deformation. The dealer refused to fix my car claiming the recall does not included my VIN. Even though what the recall stated is EXACTLY what is wrong with my car.
Corrective Action:
There is currently a recall on 2018 Ford Focus however the dealer claims my VIN is not included. Three weeks ago my check engine light came on I went to a gas station they checked it it states it was a small evaporative leak. It went off, IT came back theee days later. I went to the auto shop they said it was a gas filler neck issues. They fixed it the light went off then a day later came back on. I took it to the shop they said there is a safety recall issue with a deformation of the plastic gas tank due to the CPV which causes the deformation. The dealer refused to fix my car claiming the recall does not included my VIN. Even though what the recall stated is EXACTLY what is wrong with my car.
Additional Notes:
There is currently a recall on 2018 Ford Focus however the dealer claims my VIN is not included. Three weeks ago my check engine light came on I went to a gas station they checked it it states it was a small evaporative leak. It went off, IT came back theee days later. I went to the auto shop they said it was a gas filler neck issues. They fixed it the light went off then a day later came back on. I took it to the shop they said there is a safety recall issue with a deformation of the plastic gas tank due to the CPV which causes the deformation. The dealer refused to fix my car claiming the recall does not included my VIN. Even though what the recall stated is EXACTLY what is wrong with my car.
Mfg Campaign: 11464248
Recall Date: May 11, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, the vehicle was jerking. While driving approximately 30 MPH and shifting into 3rd gear, the vehicle jerked. The check engine warning light was illuminated. After restarting the vehicle, the vehicle operated as designed. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 114,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, the vehicle was jerking. While driving approximately 30 MPH and shifting into 3rd gear, the vehicle jerked. The check engine warning light was illuminated. After restarting the vehicle, the vehicle operated as designed. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 114,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while starting the vehicle, the vehicle was jerking. While driving approximately 30 MPH and shifting into 3rd gear, the vehicle jerked. The check engine warning light was illuminated. After restarting the vehicle, the vehicle operated as designed. The vehicle was taken to the local dealer where it was diagnosed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 114,000.
Mfg Campaign: 11464065
Recall Date: May 10, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine, and computer that controls check engine and low oil pressure lights. Car started ticking, had appt but not until may 18th dealership where I bought it. On Friday April 15th when I turned car off and got out smelled burning smell. Husband lifted hood and let cool down for an hour, when to go check fluids and no oil, looked under neath no leaks. Have video of all and everything. No alert senor came on to say low oil pressure, or check engine especially since it was bone dry no oil. Bought car with 11800 or so miles on it 6 weeks before. When bought car had oil in it. At 13510 miles no oil. Safety was at risk because it could have caught fire with running it with no oil in it, until app time of May 18th 2022. Took to key scales ford where car was bought, and confirmed no leaks, no oil, no warning lights. Was towed to them on Monday April 18th, was inspected wensday April 20th. No warning lights what so ever came on at all. Car information stated no warnings no messages. Again I have video taken from Friday April 15th when we found car to have no oil. Ford after 2weeks finally decided to replace engine but no answer on computer for warning lights as of now. Engine on back order.
Corrective Action:
Engine, and computer that controls check engine and low oil pressure lights. Car started ticking, had appt but not until may 18th dealership where I bought it. On Friday April 15th when I turned car off and got out smelled burning smell. Husband lifted hood and let cool down for an hour, when to go check fluids and no oil, looked under neath no leaks. Have video of all and everything. No alert senor came on to say low oil pressure, or check engine especially since it was bone dry no oil. Bought car with 11800 or so miles on it 6 weeks before. When bought car had oil in it. At 13510 miles no oil. Safety was at risk because it could have caught fire with running it with no oil in it, until app time of May 18th 2022. Took to key scales ford where car was bought, and confirmed no leaks, no oil, no warning lights. Was towed to them on Monday April 18th, was inspected wensday April 20th. No warning lights what so ever came on at all. Car information stated no warnings no messages. Again I have video taken from Friday April 15th when we found car to have no oil. Ford after 2weeks finally decided to replace engine but no answer on computer for warning lights as of now. Engine on back order.
Additional Notes:
Engine, and computer that controls check engine and low oil pressure lights. Car started ticking, had appt but not until may 18th dealership where I bought it. On Friday April 15th when I turned car off and got out smelled burning smell. Husband lifted hood and let cool down for an hour, when to go check fluids and no oil, looked under neath no leaks. Have video of all and everything. No alert senor came on to say low oil pressure, or check engine especially since it was bone dry no oil. Bought car with 11800 or so miles on it 6 weeks before. When bought car had oil in it. At 13510 miles no oil. Safety was at risk because it could have caught fire with running it with no oil in it, until app time of May 18th 2022. Took to key scales ford where car was bought, and confirmed no leaks, no oil, no warning lights. Was towed to them on Monday April 18th, was inspected wensday April 20th. No warning lights what so ever came on at all. Car information stated no warnings no messages. Again I have video taken from Friday April 15th when we found car to have no oil. Ford after 2weeks finally decided to replace engine but no answer on computer for warning lights as of now. Engine on back order.
Mfg Campaign: 11463275
Recall Date: May 3, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Every time I fill up my has tank my car stalls. And after 3 or 4 tried with me giving it gas it will start and idle super high. I have even switched to a higher grade gas and it happens with all grades. And if it doesn't stall right away it will cut off shortly after putting it in drive.
Corrective Action:
Every time I fill up my has tank my car stalls. And after 3 or 4 tried with me giving it gas it will start and idle super high. I have even switched to a higher grade gas and it happens with all grades. And if it doesn't stall right away it will cut off shortly after putting it in drive.
Additional Notes:
Every time I fill up my has tank my car stalls. And after 3 or 4 tried with me giving it gas it will start and idle super high. I have even switched to a higher grade gas and it happens with all grades. And if it doesn't stall right away it will cut off shortly after putting it in drive.
Mfg Campaign: 11462203
Recall Date: Apr 26, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is a 2018 Ford Focus st and I am not the first person to have this problem. My vehicle casually lost 3rd and 4th gear synchronizer out of the blue and I had to purchase to synchronizers to replace them. Among pulling the transmission apart and splitting the case open. My mechanic and I identified that 3rd and 4th gear synchronizers had metal tabs on them to keep them in position and they snapped off on every side, so there being a total of six tabs broken, three per synchronizer as you see in the photos. I am not the first person to have this issue so I would ask if you would please review this issue and look deeper into it to possibly come up with a solution.
Corrective Action:
My vehicle is a 2018 Ford Focus st and I am not the first person to have this problem. My vehicle casually lost 3rd and 4th gear synchronizer out of the blue and I had to purchase to synchronizers to replace them. Among pulling the transmission apart and splitting the case open. My mechanic and I identified that 3rd and 4th gear synchronizers had metal tabs on them to keep them in position and they snapped off on every side, so there being a total of six tabs broken, three per synchronizer as you see in the photos. I am not the first person to have this issue so I would ask if you would please review this issue and look deeper into it to possibly come up with a solution.
Additional Notes:
My vehicle is a 2018 Ford Focus st and I am not the first person to have this problem. My vehicle casually lost 3rd and 4th gear synchronizer out of the blue and I had to purchase to synchronizers to replace them. Among pulling the transmission apart and splitting the case open. My mechanic and I identified that 3rd and 4th gear synchronizers had metal tabs on them to keep them in position and they snapped off on every side, so there being a total of six tabs broken, three per synchronizer as you see in the photos. I am not the first person to have this issue so I would ask if you would please review this issue and look deeper into it to possibly come up with a solution.
Mfg Campaign: 11462363
Recall Date: Apr 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.
Corrective Action:
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.
Additional Notes:
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.
Mfg Campaign: 11460773
Recall Date: Apr 14, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.
Corrective Action:
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.
Additional Notes:
I purchased this vehicle used in 8/2021 and within 6 months, I have an inoperable vehicle with a hefty car loan of over $15,000 to payoff monthly. I can’t afford another car and I should not be responsible for paying for a car due to defective parts from the manufacturer that is causing other damage to my vehicle. I haven’t had the use of my vehicle since this time. This is unfair and unacceptable. The component that failed/malfunctioned was the double clutch on the transmission. The vehicle is available for inspection upon request. This poses a safety risk because the vehicle ultimately can lose control, it jerks, slow drags/stalls, gets hot while in traffic which will which eventually shut off preventing me from moving the vehicle out of traffic. This can put me and my passengers in danger of getting hit in the event of a collision from oncoming traffic resulting in eminent danger of getting seriously injured or killed. The problem has been reproduced at an independent service center, Gray’s Garage in Dover, TN. The problem is a known issue on Ford Focus 2016 – 2018 manual transmissions vehicles and associated with recall NHTSA CAMPAIGN ID: 18V845000. It is evident that this issue is also present with 2018 Ford Focus automatic transmission vehicles. Car was inspected by certified mechanic in Dover, TN and I was advised the double clutch was broken and it messed up the transmission. The issue first appeared on 2/14/22, I was stopped at a traffic light with my foot on the break. When moved feet off break just before beginning to accelerate, I heard a noise. The car began to jerk until I got to 15 mph speed and then it downshifts or slow drags. The car alerted me that the transmission hot and to pull over, turn the car off for 5 minutes to let it cool off. I kept trying the steps on multiple occasions this day and the result was the same every time I come to a stop it happens. I was basically stranded, unable to drive any distance with a non-functioning car.
Mfg Campaign: 11460773
Recall Date: Apr 14, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
Mfg Campaign: 11460430
Recall Date: Apr 11, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The contact continued to drive. The vehicle was taken to an independent mechanic where it was diagnosed that the emission system had failed. The canister purge valve and the vapor vent valve were replaced; however, the failure recurred while driving. The vehicle was taken back to the independent mechanic where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced; however, the failure persisted. The vehicle was taken back to independent who provided the same diagnostic; however, the vehicle was not repaired. The vehicle was then taken to the dealer where it was diagnosed that the canister vent valve and the canister vent solenoid needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 25,509. Vehicle had an issue with the Canister Purge Valve, canister vent solenoid and also other issues related to a recall that is on this type of vehicle. Our VIN number was not included with the recall, but it is the same thing that they are saying in the recall that happened to our Ford. The car only has 25817 miles. Warranty ran out on years but not mileage.
Mfg Campaign: 11460430
Recall Date: Apr 11, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
Mfg Campaign: 11460050
Recall Date: Apr 7, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would stall after being started. The vehicle had to be started several times before being able to accelerate. The fuel gauge was occasionally inoperable. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local mechanic which diagnosed the failure to be an evaporative emission control system. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.
Mfg Campaign: 11460050
Recall Date: Apr 7, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH on the highway, the vehicle stalled and then stopped independently. The check engine warning light illuminated on the instrument panel. The vehicle was restarted and driven safely to an independent mechanic. The vehicle was diagnosed with canister purge value failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,555.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH on the highway, the vehicle stalled and then stopped independently. The check engine warning light illuminated on the instrument panel. The vehicle was restarted and driven safely to an independent mechanic. The vehicle was diagnosed with canister purge value failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,555.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 70 MPH on the highway, the vehicle stalled and then stopped independently. The check engine warning light illuminated on the instrument panel. The vehicle was restarted and driven safely to an independent mechanic. The vehicle was diagnosed with canister purge value failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,555.
Mfg Campaign: 11458131
Recall Date: Mar 24, 2022
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