Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Corrective Action:
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Additional Notes:
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Mfg Campaign: 11340779
Recall Date: Jul 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Corrective Action:
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Additional Notes:
MY PURGE VALVE STUCK ON OPEN EACH FULL OF GAS THE CAR IDLE AND DIE FOR COUPLE TIME POWER TRAIN GRANDING AT LOW MPG
Mfg Campaign: 11340779
Recall Date: Jul 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE SLIPPED OUT OF GEAR. THE VEHICLE THEN DECELERATED INDEPENDENTLY. THE CONTACT ALMOST GOT REAR ENDED. THE VEHICLE WAS TAKEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, 541-887-6176) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE SLIPPED OUT OF GEAR. THE VEHICLE THEN DECELERATED INDEPENDENTLY. THE CONTACT ALMOST GOT REAR ENDED. THE VEHICLE WAS TAKEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, 541-887-6176) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE VEHICLE SLIPPED OUT OF GEAR. THE VEHICLE THEN DECELERATED INDEPENDENTLY. THE CONTACT ALMOST GOT REAR ENDED. THE VEHICLE WAS TAKEN TO CRATER LAKE FORD LINCOLN (2611 BIDDLE RD, MEDFORD, OR 97504, 541-887-6176) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,500.
Mfg Campaign: 11339925
Recall Date: Jul 17, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Corrective Action:
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Additional Notes:
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Mfg Campaign: 11339946
Recall Date: Jul 17, 2020
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Corrective Action:
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Additional Notes:
WHEN YOU REFUEL THE CAR IT WILL HESITATE TO RESTART, IT TAKES AT LEAST THREE TIMES TO GET THE CAR TO START.
Mfg Campaign: 11339946
Recall Date: Jul 17, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Mfg Campaign: 11339316
Recall Date: Jul 14, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING, THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE SPUTTERED, HESITATED, JERKED, AND RESPONDED VERY SLOWLY. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Mfg Campaign: 11339316
Recall Date: Jul 14, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Corrective Action:
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Additional Notes:
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Mfg Campaign: 11338383
Recall Date: Jul 9, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Corrective Action:
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Additional Notes:
MY CAR IS DOING THE EXACT SAME PROBLEMS THE OTHER RECALLS ARE HAVING. PROBLEMS WITH THE EVAP SYSTEM AND THE TRANSMISSION STALLING I PUT IT IN GEAR AND IT WONT GO
Mfg Campaign: 11338383
Recall Date: Jul 9, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT'S WIFE OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE POWER STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE AND REPAIRED. SEVERAL MONTHS LATER WHILE DRIVING AT 45 MPH, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. GARY YEOMANS FORD WAS CONTACTED AND IT WAS SUGGESTED TO REMOVE THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY TWENTY MINUTES AND THEN RECONNECT THE TERMINAL TO RESET THE SYSTEM. THE INSTRUCTIONS WERE FOLLOWED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER HOWEVER, THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT'S WIFE OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE POWER STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE AND REPAIRED. SEVERAL MONTHS LATER WHILE DRIVING AT 45 MPH, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. GARY YEOMANS FORD WAS CONTACTED AND IT WAS SUGGESTED TO REMOVE THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY TWENTY MINUTES AND THEN RECONNECT THE TERMINAL TO RESET THE SYSTEM. THE INSTRUCTIONS WERE FOLLOWED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER HOWEVER, THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT'S WIFE OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE POWER STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE AND REPAIRED. SEVERAL MONTHS LATER WHILE DRIVING AT 45 MPH, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. GARY YEOMANS FORD WAS CONTACTED AND IT WAS SUGGESTED TO REMOVE THE NEGATIVE BATTERY TERMINAL FOR APPROXIMATELY TWENTY MINUTES AND THEN RECONNECT THE TERMINAL TO RESET THE SYSTEM. THE INSTRUCTIONS WERE FOLLOWED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER HOWEVER, THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11331963
Recall Date: Jul 1, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Corrective Action:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Additional Notes:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Mfg Campaign: 11331292
Recall Date: Jun 28, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Corrective Action:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Additional Notes:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Mfg Campaign: 11331292
Recall Date: Jun 28, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Corrective Action:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Additional Notes:
A FULL TANK IS 160 MILES. AND HAS A SMELL WHEN THE A/C ON. ENGINE LIGHT ON BUT CAN'T FIND THE PROBLEM.
Mfg Campaign: 11331292
Recall Date: Jun 28, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING MY VEHICLE WHEN ALL THE SUDDEN THE CAR STOPPED SPEEDING UP. I KEPT HITTING THE BREAKS AND ALL MY CAR CONTINUED TO DO WAS SLOW DOWN. AFTER THAT THEN MY CAR KEPT KICKING BACK AT ME WHEN I WAS TRYING TO PRESS ON THE GAS AGAIN WHEN I COULD HIT THE GAS OR TURN ON THE CAR TO START IT WAS KICKING BACK. I GO BACK TO TRY ONE MORE TIME TO TURN ON THE CAR AND ALL MY SYSTEMS SHUT OFF AND ALSO INCLUDING MY VEHICLE. *TR
Corrective Action:
I WAS DRIVING MY VEHICLE WHEN ALL THE SUDDEN THE CAR STOPPED SPEEDING UP. I KEPT HITTING THE BREAKS AND ALL MY CAR CONTINUED TO DO WAS SLOW DOWN. AFTER THAT THEN MY CAR KEPT KICKING BACK AT ME WHEN I WAS TRYING TO PRESS ON THE GAS AGAIN WHEN I COULD HIT THE GAS OR TURN ON THE CAR TO START IT WAS KICKING BACK. I GO BACK TO TRY ONE MORE TIME TO TURN ON THE CAR AND ALL MY SYSTEMS SHUT OFF AND ALSO INCLUDING MY VEHICLE. *TR
Additional Notes:
I WAS DRIVING MY VEHICLE WHEN ALL THE SUDDEN THE CAR STOPPED SPEEDING UP. I KEPT HITTING THE BREAKS AND ALL MY CAR CONTINUED TO DO WAS SLOW DOWN. AFTER THAT THEN MY CAR KEPT KICKING BACK AT ME WHEN I WAS TRYING TO PRESS ON THE GAS AGAIN WHEN I COULD HIT THE GAS OR TURN ON THE CAR TO START IT WAS KICKING BACK. I GO BACK TO TRY ONE MORE TIME TO TURN ON THE CAR AND ALL MY SYSTEMS SHUT OFF AND ALSO INCLUDING MY VEHICLE. *TR
Mfg Campaign: 11330950
Recall Date: Jun 26, 2020
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Mfg Campaign: 11330960
Recall Date: Jun 26, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS WHILE THE RPMS INCREASED AT LOW SPEEDS. ADDITIONALLY, THE VEHICLE HESITATED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT ALSO STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START IMMEDIATELY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. MOUNTAINEER FORD LOCATED AT 615 N. EISENHOWER DR, BECKLEY, WV 25801, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Mfg Campaign: 11330960
Recall Date: Jun 26, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
Corrective Action:
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
Additional Notes:
THERE ARE SUPPOSED TO BE 2 BOLTS ON THE BACK OF THE DRIVER'S SIDE SEAT. 1 CLOSE TO THE DOOR AND ONE NEXT TO THE CONSOLE. I LOOKED AND NOTICED THAT THERE WAS NO BOLT IN THE MACHINED HOLE CLOSEST TO THE REAR OF THE CENTER CONSOLE. I NOTICED THIS WHILE THE CAR WAS STATIONARY, WHILE I WAS VACUUMING THE FLOOR. *TR
Mfg Campaign: 11329124
Recall Date: Jun 16, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR
Corrective Action:
ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR
Additional Notes:
ONE OF THE 2 REAR BOLTS THAT BOLT THE REAR OF THE DRIVER'S SEAT TO CAR FLOOR IS MISSING. I NOTICED THIS WHEN I WAS VACUUMING THE CAR OUT. THE SEAT IS ONLY BOLTED A 3 POINTS AND IS A MAJOR SECURITY ISSUE. *TR
Mfg Campaign: 11329132
Recall Date: Jun 16, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
DROVE THE CAR FOR ABOUT AN HOUR, THEN STOPPED AT A GAS STATION. WHEN THE CAR WAS STARTED AGAIN, THE POWER STEERING FAILURE WARNING LIGHT CAME ON, AND POWER STEERING ASSIST WAS NONOPERATIONAL. EVEN AFTER COOLING DOWN THE ENGINE, THE POWER STEERING STILL DID NOT WORK. TOOK TO A FORD SERVICE CENTER, AND WAS TOLD THAT THE RACK AND PINION SYSTEM HAD FAILED, AND IT WOULD COST ABOUT $2,000 TO FIX. *TR
Corrective Action:
DROVE THE CAR FOR ABOUT AN HOUR, THEN STOPPED AT A GAS STATION. WHEN THE CAR WAS STARTED AGAIN, THE POWER STEERING FAILURE WARNING LIGHT CAME ON, AND POWER STEERING ASSIST WAS NONOPERATIONAL. EVEN AFTER COOLING DOWN THE ENGINE, THE POWER STEERING STILL DID NOT WORK. TOOK TO A FORD SERVICE CENTER, AND WAS TOLD THAT THE RACK AND PINION SYSTEM HAD FAILED, AND IT WOULD COST ABOUT $2,000 TO FIX. *TR
Additional Notes:
DROVE THE CAR FOR ABOUT AN HOUR, THEN STOPPED AT A GAS STATION. WHEN THE CAR WAS STARTED AGAIN, THE POWER STEERING FAILURE WARNING LIGHT CAME ON, AND POWER STEERING ASSIST WAS NONOPERATIONAL. EVEN AFTER COOLING DOWN THE ENGINE, THE POWER STEERING STILL DID NOT WORK. TOOK TO A FORD SERVICE CENTER, AND WAS TOLD THAT THE RACK AND PINION SYSTEM HAD FAILED, AND IT WOULD COST ABOUT $2,000 TO FIX. *TR
Mfg Campaign: 11329134
Recall Date: Jun 16, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
Corrective Action:
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
Additional Notes:
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
Mfg Campaign: 11326142
Recall Date: May 27, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury