Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11644216
Recall Date: Feb 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Mfg Campaign: 11643939
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 14 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission was slipping while shifting between first and second gear. No warning light was illuminated. The vehicle was taken to an independent mechanic; however, no cause of the failure was found. The vehicle was not repaired. The contact stated that on another occasion while driving 10 MPH, the vehicle jerked, the transmission unexpectedly downshifted, with the power train and check engine warning lights illuminated. The contact was able to pull over to the side of the road. The vehicle was able to restart; however, the transmission failed to operate as intended. The vehicle was towed to the residence and had not been driven since the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000.
Mfg Campaign: 11643939
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Corrective Action:
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Additional Notes:
My 2018 Ford Focus started to buck, hesitate, and felt like it was going to stall. I pulled out of an intersection and my car just wouldn't go. I almost got hit. Then my engine light came on. Took it to my mechanic and he checked it with the coding machine which showed that it was in the transmission. I looked on the recall page and although my vehicle wasn't on it, they did recall other Ford Focus vehicles for the exact same problem. Ford knows there is a problem with this. It is very upsetting that my vehicle isn't part of the recall.
Mfg Campaign: 11643695
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving 20 MPH and attempting to accelerate, the RPMs suddenly increased; however, the vehicle failed to accelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module, clutch actuators, and dual-clutch assembly. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 83,000.
Mfg Campaign: 11643723
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Corrective Action:
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Additional Notes:
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Mfg Campaign: 11643232
Recall Date: Feb 17, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Corrective Action:
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Additional Notes:
The Transmission is shuttering badly when taking off from stop . Like the transmission is slipping .
Mfg Campaign: 11643232
Recall Date: Feb 17, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus with active recalls in the past for the years 2012-2016 due to the exact issue that my transmission is portraying now. The vehicle will stutter when it exceeds speeds between 7mph to 14mph. In extreme cases the vehicle will stall out with a set RPM of 1×1000. When a stall out occurs the vehicle becomes unwieldy as it'll start to shake violently prompting the immediate response of pulling off to the side of the road to prevent any potential damage to the vehicle itself as well as other vehicles on the road. From the countless mechanics I've consulted about this issue they have all brought forth the notion that this problem isn't fixable and the only solution is replacing the entire transmission unit as a whole as this is again an extremely common fault with the new Ford Focus models.
Corrective Action:
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus with active recalls in the past for the years 2012-2016 due to the exact issue that my transmission is portraying now. The vehicle will stutter when it exceeds speeds between 7mph to 14mph. In extreme cases the vehicle will stall out with a set RPM of 1×1000. When a stall out occurs the vehicle becomes unwieldy as it'll start to shake violently prompting the immediate response of pulling off to the side of the road to prevent any potential damage to the vehicle itself as well as other vehicles on the road. From the countless mechanics I've consulted about this issue they have all brought forth the notion that this problem isn't fixable and the only solution is replacing the entire transmission unit as a whole as this is again an extremely common fault with the new Ford Focus models.
Additional Notes:
Whenever the car is just being driven normally it has begun having issues shifting gears esspecially in the lower gears. The check engine light has gone one in the vehicle several times all producing the same error code of P07A3 "Transmission friction element 'A' stuck on". All who have serviced the vehicle have expressed that this is a well known and common issue with the newer models of Focus with active recalls in the past for the years 2012-2016 due to the exact issue that my transmission is portraying now. The vehicle will stutter when it exceeds speeds between 7mph to 14mph. In extreme cases the vehicle will stall out with a set RPM of 1×1000. When a stall out occurs the vehicle becomes unwieldy as it'll start to shake violently prompting the immediate response of pulling off to the side of the road to prevent any potential damage to the vehicle itself as well as other vehicles on the road. From the countless mechanics I've consulted about this issue they have all brought forth the notion that this problem isn't fixable and the only solution is replacing the entire transmission unit as a whole as this is again an extremely common fault with the new Ford Focus models.
Mfg Campaign: 11642660
Recall Date: Feb 14, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
In 2021 there was an issue with my vehicle before 50,000 miles that the engine completely seized and had to be replaced under warranty. It took 3-4 months to get my vehicle fixed and sent to 3 different dealerships because every location did not want to fix the car and we had to fight them to get it back to me. Once I finally got the car back, less than a year later it started to pull a code saying that the engine was over heating and the engine would turn off in the middle of the road and I would have to coast to get out of traffic. Because of the engine replacement I was granted till 80,000 miles for warranty to expire and so I repeatedly brought my car in over the past 3 years for this issue while the car was still under 80,000 and each time I was told there was nothing wrong with the car. Now, the head on the engine is no longer operational and I'm outside of the 80,000 miles warranty. Conveniently, now that that the car is once again at a Ford dealership, they have now found that the head of the engine is cracked and leaked coolant into the engine. The dealership that it is at now is one of the dealerships that looked at it before and told me there was nothing wwrong.
Corrective Action:
In 2021 there was an issue with my vehicle before 50,000 miles that the engine completely seized and had to be replaced under warranty. It took 3-4 months to get my vehicle fixed and sent to 3 different dealerships because every location did not want to fix the car and we had to fight them to get it back to me. Once I finally got the car back, less than a year later it started to pull a code saying that the engine was over heating and the engine would turn off in the middle of the road and I would have to coast to get out of traffic. Because of the engine replacement I was granted till 80,000 miles for warranty to expire and so I repeatedly brought my car in over the past 3 years for this issue while the car was still under 80,000 and each time I was told there was nothing wrong with the car. Now, the head on the engine is no longer operational and I'm outside of the 80,000 miles warranty. Conveniently, now that that the car is once again at a Ford dealership, they have now found that the head of the engine is cracked and leaked coolant into the engine. The dealership that it is at now is one of the dealerships that looked at it before and told me there was nothing wwrong.
Additional Notes:
In 2021 there was an issue with my vehicle before 50,000 miles that the engine completely seized and had to be replaced under warranty. It took 3-4 months to get my vehicle fixed and sent to 3 different dealerships because every location did not want to fix the car and we had to fight them to get it back to me. Once I finally got the car back, less than a year later it started to pull a code saying that the engine was over heating and the engine would turn off in the middle of the road and I would have to coast to get out of traffic. Because of the engine replacement I was granted till 80,000 miles for warranty to expire and so I repeatedly brought my car in over the past 3 years for this issue while the car was still under 80,000 and each time I was told there was nothing wrong with the car. Now, the head on the engine is no longer operational and I'm outside of the 80,000 miles warranty. Conveniently, now that that the car is once again at a Ford dealership, they have now found that the head of the engine is cracked and leaked coolant into the engine. The dealership that it is at now is one of the dealerships that looked at it before and told me there was nothing wwrong.
Mfg Campaign: 11642586
Recall Date: Feb 13, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (R). The contact turned off the vehicle and the vehicle failed to restart. AAA arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch B stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the TCM. The manufacturer was made aware of the failure. The failure mileage was 143,365.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (R). The contact turned off the vehicle and the vehicle failed to restart. AAA arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch B stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the TCM. The manufacturer was made aware of the failure. The failure mileage was 143,365.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (R). The contact turned off the vehicle and the vehicle failed to restart. AAA arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch B stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the TCM. The manufacturer was made aware of the failure. The failure mileage was 143,365.
Mfg Campaign: 11641319
Recall Date: Feb 7, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle hesitated, and an unknown warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the manufacturer offered to help with the cost for the repair. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle hesitated, and an unknown warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the manufacturer offered to help with the cost for the repair. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle hesitated, and an unknown warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. In addition, the manufacturer offered to help with the cost for the repair. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 500.
Mfg Campaign: 11640708
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639732
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639732
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11639732
Recall Date: Jan 30, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine and transmission temperature warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the dealer informed the contact that a used transmission was installed into the vehicle by the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 103,449.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine and transmission temperature warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the dealer informed the contact that a used transmission was installed into the vehicle by the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 103,449.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine and transmission temperature warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the dealer informed the contact that a used transmission was installed into the vehicle by the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 103,449.
Mfg Campaign: 11639298
Recall Date: Jan 29, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate, and the transmission was slipping while shifting between first and second gear. Additionally, the engine overheated due to the coolant leak, and the message to "Pull Over" was displayed. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the transmission had been replaced on four previous occasions. The failure mileage was 77,805.
Corrective Action:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate, and the transmission was slipping while shifting between first and second gear. Additionally, the engine overheated due to the coolant leak, and the message to "Pull Over" was displayed. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the transmission had been replaced on four previous occasions. The failure mileage was 77,805.
Additional Notes:
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle failed to properly accelerate, and the transmission was slipping while shifting between first and second gear. Additionally, the engine overheated due to the coolant leak, and the message to "Pull Over" was displayed. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failure. The contact stated that the transmission had been replaced on four previous occasions. The failure mileage was 77,805.
Mfg Campaign: 11639387
Recall Date: Jan 29, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Corrective Action:
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Additional Notes:
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Mfg Campaign: 11638228
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Corrective Action:
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Additional Notes:
Additional information to existing case # 11636712. The 3rd Evap canister valve repair on 1/15/2025 from Cook Ford Case# from Ford Michigan regarding Evap Canister Valve Recall Also, a 3rd pending code on the Transmission Control Module on my 2018 Ford Focus listed on the Cook Ford repair invoice
Mfg Campaign: 11638228
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My car is having a hard time shifting in lower gears, RPM's race, but car does not move forward. This is the 2nd time in 6 months we've had this issue. We've already had both clutches replaced the last time this issue happened. Car is at approximately 67,000 miles.
Corrective Action:
My car is having a hard time shifting in lower gears, RPM's race, but car does not move forward. This is the 2nd time in 6 months we've had this issue. We've already had both clutches replaced the last time this issue happened. Car is at approximately 67,000 miles.
Additional Notes:
My car is having a hard time shifting in lower gears, RPM's race, but car does not move forward. This is the 2nd time in 6 months we've had this issue. We've already had both clutches replaced the last time this issue happened. Car is at approximately 67,000 miles.
Mfg Campaign: 11637892
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle has had 3 Evap Canister Valve Recall repairs since 2021, I purchased my 2018 Ford Focus Titanium brand new in January 2019. I have all receipts. I recently had the 3rd Evap canister valve repair January 15,2025. My vehicle had pending codes P144A and P1450 which would have prevented it from passing Texas Emmissions. My Vehicle has also had a Transmission Control Module Recall repair -TCM twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code P2867 which is the TCM code. I have AAA tow truck history of my vehicle being towed to Classic Ford for these repeat repairs. I have taken my car to Classic Ford several times in Galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in Texas City recently repaired the 3rd Evap Canister Valve on January 15, 2025 in which they also found the faulty code for the Transmission Control Module. This is a serious concern.
Corrective Action:
My vehicle has had 3 Evap Canister Valve Recall repairs since 2021, I purchased my 2018 Ford Focus Titanium brand new in January 2019. I have all receipts. I recently had the 3rd Evap canister valve repair January 15,2025. My vehicle had pending codes P144A and P1450 which would have prevented it from passing Texas Emmissions. My Vehicle has also had a Transmission Control Module Recall repair -TCM twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code P2867 which is the TCM code. I have AAA tow truck history of my vehicle being towed to Classic Ford for these repeat repairs. I have taken my car to Classic Ford several times in Galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in Texas City recently repaired the 3rd Evap Canister Valve on January 15, 2025 in which they also found the faulty code for the Transmission Control Module. This is a serious concern.
Additional Notes:
My vehicle has had 3 Evap Canister Valve Recall repairs since 2021, I purchased my 2018 Ford Focus Titanium brand new in January 2019. I have all receipts. I recently had the 3rd Evap canister valve repair January 15,2025. My vehicle had pending codes P144A and P1450 which would have prevented it from passing Texas Emmissions. My Vehicle has also had a Transmission Control Module Recall repair -TCM twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code P2867 which is the TCM code. I have AAA tow truck history of my vehicle being towed to Classic Ford for these repeat repairs. I have taken my car to Classic Ford several times in Galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in Texas City recently repaired the 3rd Evap Canister Valve on January 15, 2025 in which they also found the faulty code for the Transmission Control Module. This is a serious concern.
Mfg Campaign: 11636712
Recall Date: Jan 18, 2025
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury