Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
A FEW WEEKS AFTER I HAD GOTTEN MY CAR ON MAY 12TH 2018 I NOTICED GRINDING, JERKING, FELT ALMOST AS IF IT WERE TRYONG TO STALL AND THAT THERE WAS ALOT OF PLAY IN THE TRANSMISSION WHEN ROTATING TIRES, I TOOK THE CAR TO THE WLFORD DEALERSHIP IN SIKESTON MISSOURI THEY CLAIM THAT THEY DIDNT NOT HEAR, SEE, OR FEEL ANYTHING. BUT DID NOT PUT THE CAR ON THE RACK OR ANYTHING THEY JUST DROVE IT AROUND THE BLOCK. THEY THREW A FIT ABOUT GIVING ME A LOANER AND WERE DOING THERE BEST TO PREVENT ANY WORK BEING DONE ON THE CAR. THEY CLAIM THAT THIS WAS NORMAL I DONE SOME RESEARCH AND OTHERS HAVE HAD PROBLEMS WITH THIS POS POWERSHIFT AUTOMATIC TRANSMISSION. WELL ITS NOW 4 MONTHS DOWN THE ROAD AND THE CAR IS ONLY GETTING WORSE IT IS JERKING BAD, GRINDING, CLINKING, CLACKING, POOR THROTTLE RESPONSE, BARELY ABLE TO GET UP A HILL, THE WHOLSE TRANSMISSION IS SH*T. THESE CARS ARE MAD CHEAP AND SOLD AT AN OVERPRICED AMOUNT, I WILL NOT BE BUYING ANYTHING FROM FORD AGAIN. BUT FOR HOW MUCH I PAID, THERE WILL BE A NEW TRANSMISSION OR SOMEONE GIVING A NEW CAR IF THIS SH*T KEEPS UP. 2018 FORD FOCUS WORST POS ON THIS PLANET DO NOT BUY IT. WHO WAS THE DUMB*SS TO EVEN THINK THAT A COUPLE OF SOLENOIDS AND A COMPUTER COULD CONTROL A MANUAL TRANSMISSION IN AN AUTOMATIC GEARBOX???? ITS NOT POWERSHIFT EITHER CAUSE THIS CAR HAS NO POWER WHATSOEVER IT FEELS LIKE IT HAS 50HP AND 2LBS TQ. 3RD GEAR IS THE ONLY GET UP AND GO GEAR ALL THE OTHER ONES ARE SLUGGISH AN YOU HAVE TO PUT THE PEDAL ALMOST ALL THE WAY TO THE FLOOR JUST TO GO ANYWHERE.
Corrective Action:
A FEW WEEKS AFTER I HAD GOTTEN MY CAR ON MAY 12TH 2018 I NOTICED GRINDING, JERKING, FELT ALMOST AS IF IT WERE TRYONG TO STALL AND THAT THERE WAS ALOT OF PLAY IN THE TRANSMISSION WHEN ROTATING TIRES, I TOOK THE CAR TO THE WLFORD DEALERSHIP IN SIKESTON MISSOURI THEY CLAIM THAT THEY DIDNT NOT HEAR, SEE, OR FEEL ANYTHING. BUT DID NOT PUT THE CAR ON THE RACK OR ANYTHING THEY JUST DROVE IT AROUND THE BLOCK. THEY THREW A FIT ABOUT GIVING ME A LOANER AND WERE DOING THERE BEST TO PREVENT ANY WORK BEING DONE ON THE CAR. THEY CLAIM THAT THIS WAS NORMAL I DONE SOME RESEARCH AND OTHERS HAVE HAD PROBLEMS WITH THIS POS POWERSHIFT AUTOMATIC TRANSMISSION. WELL ITS NOW 4 MONTHS DOWN THE ROAD AND THE CAR IS ONLY GETTING WORSE IT IS JERKING BAD, GRINDING, CLINKING, CLACKING, POOR THROTTLE RESPONSE, BARELY ABLE TO GET UP A HILL, THE WHOLSE TRANSMISSION IS SH*T. THESE CARS ARE MAD CHEAP AND SOLD AT AN OVERPRICED AMOUNT, I WILL NOT BE BUYING ANYTHING FROM FORD AGAIN. BUT FOR HOW MUCH I PAID, THERE WILL BE A NEW TRANSMISSION OR SOMEONE GIVING A NEW CAR IF THIS SH*T KEEPS UP. 2018 FORD FOCUS WORST POS ON THIS PLANET DO NOT BUY IT. WHO WAS THE DUMB*SS TO EVEN THINK THAT A COUPLE OF SOLENOIDS AND A COMPUTER COULD CONTROL A MANUAL TRANSMISSION IN AN AUTOMATIC GEARBOX???? ITS NOT POWERSHIFT EITHER CAUSE THIS CAR HAS NO POWER WHATSOEVER IT FEELS LIKE IT HAS 50HP AND 2LBS TQ. 3RD GEAR IS THE ONLY GET UP AND GO GEAR ALL THE OTHER ONES ARE SLUGGISH AN YOU HAVE TO PUT THE PEDAL ALMOST ALL THE WAY TO THE FLOOR JUST TO GO ANYWHERE.
Additional Notes:
A FEW WEEKS AFTER I HAD GOTTEN MY CAR ON MAY 12TH 2018 I NOTICED GRINDING, JERKING, FELT ALMOST AS IF IT WERE TRYONG TO STALL AND THAT THERE WAS ALOT OF PLAY IN THE TRANSMISSION WHEN ROTATING TIRES, I TOOK THE CAR TO THE WLFORD DEALERSHIP IN SIKESTON MISSOURI THEY CLAIM THAT THEY DIDNT NOT HEAR, SEE, OR FEEL ANYTHING. BUT DID NOT PUT THE CAR ON THE RACK OR ANYTHING THEY JUST DROVE IT AROUND THE BLOCK. THEY THREW A FIT ABOUT GIVING ME A LOANER AND WERE DOING THERE BEST TO PREVENT ANY WORK BEING DONE ON THE CAR. THEY CLAIM THAT THIS WAS NORMAL I DONE SOME RESEARCH AND OTHERS HAVE HAD PROBLEMS WITH THIS POS POWERSHIFT AUTOMATIC TRANSMISSION. WELL ITS NOW 4 MONTHS DOWN THE ROAD AND THE CAR IS ONLY GETTING WORSE IT IS JERKING BAD, GRINDING, CLINKING, CLACKING, POOR THROTTLE RESPONSE, BARELY ABLE TO GET UP A HILL, THE WHOLSE TRANSMISSION IS SH*T. THESE CARS ARE MAD CHEAP AND SOLD AT AN OVERPRICED AMOUNT, I WILL NOT BE BUYING ANYTHING FROM FORD AGAIN. BUT FOR HOW MUCH I PAID, THERE WILL BE A NEW TRANSMISSION OR SOMEONE GIVING A NEW CAR IF THIS SH*T KEEPS UP. 2018 FORD FOCUS WORST POS ON THIS PLANET DO NOT BUY IT. WHO WAS THE DUMB*SS TO EVEN THINK THAT A COUPLE OF SOLENOIDS AND A COMPUTER COULD CONTROL A MANUAL TRANSMISSION IN AN AUTOMATIC GEARBOX???? ITS NOT POWERSHIFT EITHER CAUSE THIS CAR HAS NO POWER WHATSOEVER IT FEELS LIKE IT HAS 50HP AND 2LBS TQ. 3RD GEAR IS THE ONLY GET UP AND GO GEAR ALL THE OTHER ONES ARE SLUGGISH AN YOU HAVE TO PUT THE PEDAL ALMOST ALL THE WAY TO THE FLOOR JUST TO GO ANYWHERE.
Mfg Campaign: 11128226
Recall Date: Sep 8, 2018
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!
Corrective Action:
I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!
Additional Notes:
I'M UNSURE IF MY VEHICLE HAS THE DEFECTIVE TAKATA INFLATORS: MY VEHICLE WAS IN MOTION, UNDER POWER AND TRAVELING GREATER THEN 32 MPH EXITING A HIGHWAY ONTO A CITY STREET. WHILE TURNING LEFT, I EITHER TURNED TO WIDE OR THE OTHER VEHICLE TURNED TO CLOSE AND MY DRIVER SIDE FRONT QTR IMPACTED THE PASSENGER FRONT QTR OF THE OTHER VEHICLE. THE IMPACT ENERGY WAS SO SIGNIFICANT THAT THE DAMAGE WAS ON THE LEFT FRONT QTR, THE FRONT AND IT TRANSFERRED THROUGH THE VEHICLE AND MY PASSENGER SIDE LOOKS MORE DAMAGED THEN THE DRIVERS SIDE. SO MUCH SO THAT THE PASSENGER DOOR WOOD NOT OPEN. I HIT MY HEAD ON THE STEERING WHEEL, WAS VIOLENTLY THRASHED AROUND IN THE VEHICLE AND THEN HIT MY HEAD ON THE DRIVER WINDOW. THE IMPACT WAS SO SIGNIFICANT THAT THE TRANSMISSION WAS COMPLETELY DESTROYED, THE ENGINE BROKE FREE FROM ITS MOUNTS, THE COOLING SYSTEM FAILED AND EVEN MY TITANIUM GLASSES WERE BROKEN WHEN I HIT MY HEAD. YET, THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE HAD ONLY 4197 MILES ON IT - BRAND NEW!!! I'VE CONTACTED FORD, FILED A CLAIM AND THEY WERE NEARLY USELESS IN HELPING WITH EVALUATING THE AIR BAG DEPLOYMENT FAILURE. THEY EVEN CONNECTED ME TO DEALERSHIPS TO HAVE THE VEHICLE TAKEN TO, ONLY TO FIND OUT THAT THEY DIDN'T EVEN HAVE TECHNICIANS, TOWING OR EVEN A BODY SHOP. I'VE CALLED SEVERAL TIMES AND RESTATED THE CONCERNS AND SPOKE TO A COUPLE OF CALL CENTER PEOPLE WITHOUT ANY HELP AND EVEN TRIED THE ONLINE CHAT TOOL AND IT KEEP FREEZING UP. THE VEHICLE IS A TOTAL LOST, I HAVE HEAD, NECK AND TISSUE TRAUMA. I'VE EXPLAINED THIS TO THE CALL CENTER AND THEY BASICALLY HAVE BEEN UNHELPFUL....I HAVE NEARLY 30 YEARS IN AUTOMOTIVE AND THE BAGS SHOULD HAVE DEPLOYED AND KEEP ME FROM INJURY!!!
Mfg Campaign: 11122188
Recall Date: Aug 24, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH
Corrective Action:
HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH
Additional Notes:
HIT SOMEONE DUE TO NO BRAKES. THEN LATER WHEN TRYING TO STILL HEAR AIR IN BRAKES WAS GOING 10 MPH
Mfg Campaign: 11120830
Recall Date: Aug 18, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CLUTCH PEDAL STUCK TO THE FLOOR INTERMITTENTLY (2X IN 1600 MILES)
Corrective Action:
CLUTCH PEDAL STUCK TO THE FLOOR INTERMITTENTLY (2X IN 1600 MILES)
Additional Notes:
CLUTCH PEDAL STUCK TO THE FLOOR INTERMITTENTLY (2X IN 1600 MILES)
Mfg Campaign: 11115141
Recall Date: Aug 1, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.
Corrective Action:
EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.
Additional Notes:
EXPLODING SUNROOF - TRAVELING SOUTH ON I-5 AT A SPEED OF 60MPH IN TACOMA TODAY (7/5/2018) IN MY BRAND NEW 6 MONTH OLD 2018 FOCUS RS AND JUST PASSED 56TH STREET EXIT. SUDDENLY WITH WHAT SOUNDED LIKE A GUN SHOT, THE SUNROOF EXPLODED AND I WAS COVERED WITH GLASS AS THE SUNROOF COVER WAS OPEN. FORTUNATELY I HAD A HAT ON OTHERWISE THE VERY SMALL SHARDS MIGHT HAVE GOTTEN INTO MY HAIR, EYES AND FACE. PULLED OF THE HIGHWAY AND TOOK A COUPLE PICTURES. THE DAMAGES FROM THE EXPLODING GLASS CAUSED ADDITIONAL DAMAGES TO THE ROOF AND WING OF THE CAR. THIS IS CURRENTLY ESTIMATED AT OVER $2600 IN DAMAGES. NOT TO MENTION THE CLEAN UP THE THE INTERIOR CAR WILL NEED. THANK GOD MY KIDS WEREN'T IN THE BACK SEAT AS THEY WOULD HAVE GOT THE BRUNT OF THE GLASS.
Mfg Campaign: 11109754
Recall Date: Jul 5, 2018
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Mfg Campaign: 11103838
Recall Date: Jun 25, 2018
Ford Motor Company
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE TRUNK AND ONTO THE FLOOR IN THE REAR OF THE VEHICLE. ADDITIONALLY, THE REAR SEAT BELT BOLTS DETACHED FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MIDDLETOWN FORD (1750 NORTH VERITY PARKWAY, MIDDLETOWN, OH 45042) WHERE IT WAS DIAGNOSED THAT THE WELL TO THE FRAME WAS MISSING. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT MADE AWARE OF THE SEAT BELT FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 1,930.
Mfg Campaign: 11103838
Recall Date: Jun 25, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB
Corrective Action:
TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB
Additional Notes:
TL* THE CONTACT RENTED A 2018 FORD FOCUS FROM ENTERPRISE RENT-A-CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE LOST BRAKING ABILITY AND STRUCK ANOTHER VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED BACK TO ENTERPRISE RENT-A-CAR AND NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TT VIN NOT AVAILABLE. CONSUMER STATED THE BRAKES WOULD NOT GRAB. CAR JUST KEPT MOVING BECAUSE CONSUMER WAS TRAVELING AT A LOW RATE OF SPEED, THERE WAS A MINOR DAMAGE TO BOTH CARS. UPDATED 9/26/18*JB
Mfg Campaign: 11103373
Recall Date: Jun 22, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.
Corrective Action:
BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.
Additional Notes:
BOTH OF THE REAR SIDE WINDOWS HAD MOULDING THAT WAS LOOSE, THE FIRST TECH AT SCHICKER FORD SAID THAT THEY WERE ALL LIKE THAT, THE NEXT DAY I WENT BACK AND TALKED TO ANOTHER TECH WHO GAVE ME THE SAME ANSWER. I SENT PHOTOS OF THE LOOSE MOLDING, THEN THE TECH SAID HE WOULD HAVE TO GET FORDS APPROVAL BEFORE IT COULD BE REPLACED. AFTER ABOUT A WEEK FORD GAVE APPROVAL TO REPLACE THEM. THE TECH. SAID THAT FORD WOULD NOT AUTHORIZE FOR A LOANER TO BE PROVIDED TO ME, SO I HAD TO WAIT THREE HOURS BEFORE THE JOB WAS COMPLETED. THIS IS A 2018 FORD FOCUS SE.
Mfg Campaign: 11097931
Recall Date: May 25, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Mfg Campaign: 11094082
Recall Date: May 16, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Mfg Campaign: 11094082
Recall Date: May 16, 2018
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Corrective Action:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Additional Notes:
WHILE DRIVING AT HIGHWAY SPEEDS IN EVEN MILD WIND OR TURBULENT AIR FROM TRAFFIC THE CAR HAS A LOSS OF STABILITY. THE CAR WAS PURCHASED IN WINTER AND AS SOON AS CONDITIONS IMPROVED FOR HIGHWAY SPEED TO RESUME WE FOUND OUT.WE DO NOT FEEL THE CAR SHOULD NOT BE USED FOR HIGHWAY DRIVING. WHEN GETTING OFF THE HIGHWAY INTERMITTENTLY A VIBRATION OCCURS AS WELL AS WHEN TRAVELING AT 50MPH OCCASIONALLY FEELING A DRIVE LINE VIBRATION FEELS LIKE IT COMES FROM THE RIGHT FRONT WHEEL. SO FAR THE CAR HAS BEEN TO 2 DEALERS AND THEY BOTH ACKNOWLEDGE THE ISSUES AND THEN SAY THAT THIS IS PROPER THAT WHEN DRIVING A NEW FOCUS FROM THEIR LOTS THEY ARE THE SAME.
Mfg Campaign: 11094082
Recall Date: May 16, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Corrective Action:
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Additional Notes:
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Mfg Campaign: 11076145
Recall Date: Mar 4, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Corrective Action:
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Additional Notes:
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Mfg Campaign: 11076145
Recall Date: Mar 4, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY PERSONAL CAR HAD A BATTERY DIE - I CALLED THE DEALERSHIP AND I GOT IT TOWED- THE DEALERSHIP GAVE ME A RENTAL CAR FOR THE DAY - WHEN I STARTED TO WORK WITH THE RENTAL CAR I STARTED FEELING SICK WITHIN 15 MINUTES BUT KEPT DRIVING TO WORK - (A 45 MINUTE RIDE) I WAS AT WORK FOR 15 MINUTES AND THEN HEADED TO AN APPOINTMENT- I GOT CONFUSED AND STARTED HALLUCINATING - I PULLED OVER ON THE SIDE OF THE ROAD - FOR ABOUT 4 HOURS I WAS GOING IN AND OUT OF CONSCIOUSNESS- I WAS ROLLING MY WINDOWS UP AND DOWN BECAUSE I DIDN'T FEEL GOOD WHICH THE DOCTOR SAID THAT IS WHAT SAVED ME - FINALLY I GOT BACK IN THE CAR BECAUSE OF MY DAUGHTERS CONCERNS - I HAD TO STOP THE CAR AND STARTED VIOLENTLY THROWING UP BLOOD - AT THAT POINT MY DAUGHTER TOOK ME TO REDI MED - THEY THOUGHT I WAS HAVING A STROKE AND GOT ME TO THE HOSPITAL - WHEN I GOT TO THE HOSPITAL THEY TOOK BLOOD WORK AND HOOKED ME UP TO EKG AND THEN TOOK ME FOR A CATSCAN - MY BLOOD WORK CAME BACK WITH HIGH LEVELS OF CARBON MONOXIDE POISONING AND THEN I WAS ON OXYGEN FOR 2 1/2 DAYS - THIS WHOLE THING WAS A CRAZY EXPERIENCE
Corrective Action:
MY PERSONAL CAR HAD A BATTERY DIE - I CALLED THE DEALERSHIP AND I GOT IT TOWED- THE DEALERSHIP GAVE ME A RENTAL CAR FOR THE DAY - WHEN I STARTED TO WORK WITH THE RENTAL CAR I STARTED FEELING SICK WITHIN 15 MINUTES BUT KEPT DRIVING TO WORK - (A 45 MINUTE RIDE) I WAS AT WORK FOR 15 MINUTES AND THEN HEADED TO AN APPOINTMENT- I GOT CONFUSED AND STARTED HALLUCINATING - I PULLED OVER ON THE SIDE OF THE ROAD - FOR ABOUT 4 HOURS I WAS GOING IN AND OUT OF CONSCIOUSNESS- I WAS ROLLING MY WINDOWS UP AND DOWN BECAUSE I DIDN'T FEEL GOOD WHICH THE DOCTOR SAID THAT IS WHAT SAVED ME - FINALLY I GOT BACK IN THE CAR BECAUSE OF MY DAUGHTERS CONCERNS - I HAD TO STOP THE CAR AND STARTED VIOLENTLY THROWING UP BLOOD - AT THAT POINT MY DAUGHTER TOOK ME TO REDI MED - THEY THOUGHT I WAS HAVING A STROKE AND GOT ME TO THE HOSPITAL - WHEN I GOT TO THE HOSPITAL THEY TOOK BLOOD WORK AND HOOKED ME UP TO EKG AND THEN TOOK ME FOR A CATSCAN - MY BLOOD WORK CAME BACK WITH HIGH LEVELS OF CARBON MONOXIDE POISONING AND THEN I WAS ON OXYGEN FOR 2 1/2 DAYS - THIS WHOLE THING WAS A CRAZY EXPERIENCE
Additional Notes:
MY PERSONAL CAR HAD A BATTERY DIE - I CALLED THE DEALERSHIP AND I GOT IT TOWED- THE DEALERSHIP GAVE ME A RENTAL CAR FOR THE DAY - WHEN I STARTED TO WORK WITH THE RENTAL CAR I STARTED FEELING SICK WITHIN 15 MINUTES BUT KEPT DRIVING TO WORK - (A 45 MINUTE RIDE) I WAS AT WORK FOR 15 MINUTES AND THEN HEADED TO AN APPOINTMENT- I GOT CONFUSED AND STARTED HALLUCINATING - I PULLED OVER ON THE SIDE OF THE ROAD - FOR ABOUT 4 HOURS I WAS GOING IN AND OUT OF CONSCIOUSNESS- I WAS ROLLING MY WINDOWS UP AND DOWN BECAUSE I DIDN'T FEEL GOOD WHICH THE DOCTOR SAID THAT IS WHAT SAVED ME - FINALLY I GOT BACK IN THE CAR BECAUSE OF MY DAUGHTERS CONCERNS - I HAD TO STOP THE CAR AND STARTED VIOLENTLY THROWING UP BLOOD - AT THAT POINT MY DAUGHTER TOOK ME TO REDI MED - THEY THOUGHT I WAS HAVING A STROKE AND GOT ME TO THE HOSPITAL - WHEN I GOT TO THE HOSPITAL THEY TOOK BLOOD WORK AND HOOKED ME UP TO EKG AND THEN TOOK ME FOR A CATSCAN - MY BLOOD WORK CAME BACK WITH HIGH LEVELS OF CARBON MONOXIDE POISONING AND THEN I WAS ON OXYGEN FOR 2 1/2 DAYS - THIS WHOLE THING WAS A CRAZY EXPERIENCE
Mfg Campaign: 11060978
Recall Date: Jan 7, 2018
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