Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the brake hydraulic line needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). Additionally, the air bag warning light was illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the brake hydraulic line needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). Additionally, the air bag warning light was illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the brake hydraulic line needed to be replaced. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). Additionally, the air bag warning light was illuminated intermittently. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11519099
Recall Date: Apr 26, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and there was an abnormal clicking sound heard. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and there was an abnormal clicking sound heard. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and there was an abnormal clicking sound heard. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Mfg Campaign: 11518838
Recall Date: Apr 25, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11518879
Recall Date: Apr 25, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11518916
Recall Date: Apr 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact also stated that an abnormal clunking sound was coming from the front end of the vehicle with the check engine warning light illuminated. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11518916
Recall Date: Apr 25, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000
Mfg Campaign: 11518929
Recall Date: Apr 25, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at low speeds in a drive-thru, the brake pedal depressed to the floorboard. There was smoke coming from under the hood. The contact was able to drive to his residence. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at low speeds in a drive-thru, the brake pedal depressed to the floorboard. There was smoke coming from under the hood. The contact was able to drive to his residence. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at low speeds in a drive-thru, the brake pedal depressed to the floorboard. There was smoke coming from under the hood. The contact was able to drive to his residence. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 90,000.
Mfg Campaign: 11518579
Recall Date: Apr 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Broken flex plate on transmission
Corrective Action:
Broken flex plate on transmission
Additional Notes:
Broken flex plate on transmission
Mfg Campaign: 11518711
Recall Date: Apr 24, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulics) and 18V167000, however, the parts to complete the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to recall the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulics) and 18V167000, however, the parts to complete the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to recall the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 23V162000 (Service Brakes, Hydraulics) and 18V167000, however, the parts to complete the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to recall the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11518721
Recall Date: Apr 24, 2023
Ford Motor Company
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the parking brake engaged unintendedly. Additionally, several unknown warning lights were illuminated. The contact stated that when the brake pedal was depressed, the vehicle rocked back and forth. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the parking brake engaged unintendedly. Additionally, several unknown warning lights were illuminated. The contact stated that when the brake pedal was depressed, the vehicle rocked back and forth. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the parking brake engaged unintendedly. Additionally, several unknown warning lights were illuminated. The contact stated that when the brake pedal was depressed, the vehicle rocked back and forth. The vehicle was taken to the dealer; however, no failure was found. The failure recurred. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11518739
Recall Date: Apr 24, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train) and 23V162000 (Service Brake, Hydraulics). The contact stated that while driving approximately 15 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle slowed down after several seconds. The vehicle was driven to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed and determine that the brake hose needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 29,939.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train) and 23V162000 (Service Brake, Hydraulics). The contact stated that while driving approximately 15 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle slowed down after several seconds. The vehicle was driven to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed and determine that the brake hose needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 29,939.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train) and 23V162000 (Service Brake, Hydraulics). The contact stated that while driving approximately 15 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle slowed down after several seconds. The vehicle was driven to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed and determine that the brake hose needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 29,939.
Mfg Campaign: 11518042
Recall Date: Apr 20, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. No warning lights were illuminated. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. No warning lights were illuminated. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. No warning lights were illuminated. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000. VIN tool confirms parts not available.
Mfg Campaign: 11518076
Recall Date: Apr 20, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
Mfg Campaign: 11517781
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
Mfg Campaign: 11517781
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.
Corrective Action:
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.
Additional Notes:
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.
Mfg Campaign: 11517792
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle started to lose forward momentum. The contact stated that the engine started to misfire and vibrate after each misfire. The contact stated that when the engine misfired, the vehicle nearly stalled. The contact stated that the check engine warning light illuminated during the misfire. The contact stated that when he manually downshifted, the check engine warning light would flash on and off. The contact had taken the vehicle to an independent mechanic who diagnosed that that a piston had melted. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle started to lose forward momentum. The contact stated that the engine started to misfire and vibrate after each misfire. The contact stated that when the engine misfired, the vehicle nearly stalled. The contact stated that the check engine warning light illuminated during the misfire. The contact stated that when he manually downshifted, the check engine warning light would flash on and off. The contact had taken the vehicle to an independent mechanic who diagnosed that that a piston had melted. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 70 MPH, the vehicle started to lose forward momentum. The contact stated that the engine started to misfire and vibrate after each misfire. The contact stated that when the engine misfired, the vehicle nearly stalled. The contact stated that the check engine warning light illuminated during the misfire. The contact stated that when he manually downshifted, the check engine warning light would flash on and off. The contact had taken the vehicle to an independent mechanic who diagnosed that that a piston had melted. The mechanic stated that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 147,000.
Mfg Campaign: 11517858
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purchased car 2 months ago. Vehicle started overheating and was towed to the local ford dealership. Was called and quoted $14,400 to replace the engine due to an issue that Ford apparently knows about and has a class action suit against them for. Car is only 7 years old and should not need an entire engine.
Corrective Action:
Purchased car 2 months ago. Vehicle started overheating and was towed to the local ford dealership. Was called and quoted $14,400 to replace the engine due to an issue that Ford apparently knows about and has a class action suit against them for. Car is only 7 years old and should not need an entire engine.
Additional Notes:
Purchased car 2 months ago. Vehicle started overheating and was towed to the local ford dealership. Was called and quoted $14,400 to replace the engine due to an issue that Ford apparently knows about and has a class action suit against them for. Car is only 7 years old and should not need an entire engine.
Mfg Campaign: 11517888
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.
Corrective Action:
After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.
Additional Notes:
After a rear-end collision, my passenger front air bag light comes on intermittently. Because of this, I don't know if the air bag was compromised or if the collision caused a faulty sensor. I can't get an answer from Ford.
Mfg Campaign: 11517907
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After a rear-end collision, my check engine light came on. I have been told it is due to a problem with the purge valve; however, the purge value is located in the front of the vehicle. I am concerned that a rear-end collision can cause this vehicle damage to the emission system that is coded incorrectly, or a rear-end collision can cause damage to the car's computer system causing it to throw faulty codes.
Corrective Action:
After a rear-end collision, my check engine light came on. I have been told it is due to a problem with the purge valve; however, the purge value is located in the front of the vehicle. I am concerned that a rear-end collision can cause this vehicle damage to the emission system that is coded incorrectly, or a rear-end collision can cause damage to the car's computer system causing it to throw faulty codes.
Additional Notes:
After a rear-end collision, my check engine light came on. I have been told it is due to a problem with the purge valve; however, the purge value is located in the front of the vehicle. I am concerned that a rear-end collision can cause this vehicle damage to the emission system that is coded incorrectly, or a rear-end collision can cause damage to the car's computer system causing it to throw faulty codes.
Mfg Campaign: 11517909
Recall Date: Apr 19, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated that while the brake pedal was depressed, the vehicle made an abnormal sound. Additionally, while parked, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated that while the brake pedal was depressed, the vehicle made an abnormal sound. Additionally, while parked, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated that while the brake pedal was depressed, the vehicle made an abnormal sound. Additionally, while parked, the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11517930
Recall Date: Apr 19, 2023
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