Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20S15
Recall Date: Nov 17, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S15
Recall Date: Mar 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S16
Recall Date: May 13, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S20
Recall Date: Jul 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S42
Recall Date: Dec 5, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C05
Recall Date: Apr 27, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C11
Recall Date: Oct 1, 2015
Consumer Complaints
1.8K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
Hello, I was driving towards the hotel I was staying at when I heard some squeaky noises when I was turning my car (this was at night). The next day, I was leaving the parking garage, about to drive onto a main road when my power steering went. I got the car towed to the auto dealership and it turns out that there are three recalls out on my car. One of which has to do with the steering bolts becoming corroded and the steering gear detaching and the the power steering going as a result. Yet the dealership is saying that the bolts are not corded so it is an internal issue. My car only has 66k miles on it … for the power steering to go while you are driving is very scary. It seems like this is a common issue and Ford is avoiding the issue with the steering gear by blaming it on just the bolts to the steering gear. The codes that the dealer said were being thrown are as follows: u0420:00 u0420:86 C102d
Corrective Action:
Hello, I was driving towards the hotel I was staying at when I heard some squeaky noises when I was turning my car (this was at night). The next day, I was leaving the parking garage, about to drive onto a main road when my power steering went. I got the car towed to the auto dealership and it turns out that there are three recalls out on my car. One of which has to do with the steering bolts becoming corroded and the steering gear detaching and the the power steering going as a result. Yet the dealership is saying that the bolts are not corded so it is an internal issue. My car only has 66k miles on it … for the power steering to go while you are driving is very scary. It seems like this is a common issue and Ford is avoiding the issue with the steering gear by blaming it on just the bolts to the steering gear. The codes that the dealer said were being thrown are as follows: u0420:00 u0420:86 C102d
Additional Notes:
Hello, I was driving towards the hotel I was staying at when I heard some squeaky noises when I was turning my car (this was at night). The next day, I was leaving the parking garage, about to drive onto a main road when my power steering went. I got the car towed to the auto dealership and it turns out that there are three recalls out on my car. One of which has to do with the steering bolts becoming corroded and the steering gear detaching and the the power steering going as a result. Yet the dealership is saying that the bolts are not corded so it is an internal issue. My car only has 66k miles on it … for the power steering to go while you are driving is very scary. It seems like this is a common issue and Ford is avoiding the issue with the steering gear by blaming it on just the bolts to the steering gear. The codes that the dealer said were being thrown are as follows: u0420:00 u0420:86 C102d
Mfg Campaign: 11458289
Recall Date: Mar 25, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed with the fuel tank half-full, the vehicle stalled inadvertently. Additionally, the contact stated that the failure reoccurred after refueling the vehicle. There were no warning lights illuminated. The contact was able to restart the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed with the fuel tank half-full, the vehicle stalled inadvertently. Additionally, the contact stated that the failure reoccurred after refueling the vehicle. There were no warning lights illuminated. The contact was able to restart the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed with the fuel tank half-full, the vehicle stalled inadvertently. Additionally, the contact stated that the failure reoccurred after refueling the vehicle. There were no warning lights illuminated. The contact was able to restart the vehicle. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Mfg Campaign: 11458144
Recall Date: Mar 24, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway and as I was making a turn on an off-ramp, my passenger side door swung open and almost hit a person on a bike. I immediately pulled over to check on the young man. As I tried to secure the door, it appears the door will not latch and secure itself. The door was latched and secured. I had no warning lights or notifications. The door latch just gave way and stopped working.
Corrective Action:
I was driving on the highway and as I was making a turn on an off-ramp, my passenger side door swung open and almost hit a person on a bike. I immediately pulled over to check on the young man. As I tried to secure the door, it appears the door will not latch and secure itself. The door was latched and secured. I had no warning lights or notifications. The door latch just gave way and stopped working.
Additional Notes:
I was driving on the highway and as I was making a turn on an off-ramp, my passenger side door swung open and almost hit a person on a bike. I immediately pulled over to check on the young man. As I tried to secure the door, it appears the door will not latch and secure itself. The door was latched and secured. I had no warning lights or notifications. The door latch just gave way and stopped working.
Mfg Campaign: 11457629
Recall Date: Mar 21, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At a fuel stop I put shifter into park and turned off engine. When refueling was completed car would not come out of park. Dash shift indicator showed car was in neutral. Car was towed to local Ford dealer where inspection showed shifter cable had detached from transmission. The Ford dealer service department repaired the issue by replacing shift cable bushing (part number DG9Z*7K340*A) and cap (part number DG9Z*7S004*A). It is unknown if the replaced parts are available for inspection since I do not know if the service department retained them. It is unknown if components have been inspected by others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. After researching this problem this appears to be the same issue that prompted a recall of the 2016 Ford Fusion with 2.5L engine.
Corrective Action:
At a fuel stop I put shifter into park and turned off engine. When refueling was completed car would not come out of park. Dash shift indicator showed car was in neutral. Car was towed to local Ford dealer where inspection showed shifter cable had detached from transmission. The Ford dealer service department repaired the issue by replacing shift cable bushing (part number DG9Z*7K340*A) and cap (part number DG9Z*7S004*A). It is unknown if the replaced parts are available for inspection since I do not know if the service department retained them. It is unknown if components have been inspected by others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. After researching this problem this appears to be the same issue that prompted a recall of the 2016 Ford Fusion with 2.5L engine.
Additional Notes:
At a fuel stop I put shifter into park and turned off engine. When refueling was completed car would not come out of park. Dash shift indicator showed car was in neutral. Car was towed to local Ford dealer where inspection showed shifter cable had detached from transmission. The Ford dealer service department repaired the issue by replacing shift cable bushing (part number DG9Z*7K340*A) and cap (part number DG9Z*7S004*A). It is unknown if the replaced parts are available for inspection since I do not know if the service department retained them. It is unknown if components have been inspected by others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. After researching this problem this appears to be the same issue that prompted a recall of the 2016 Ford Fusion with 2.5L engine.
Mfg Campaign: 11457234
Recall Date: Mar 18, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
steering wheel attachment bolt came loose
Corrective Action:
steering wheel attachment bolt came loose
Additional Notes:
steering wheel attachment bolt came loose
Mfg Campaign: 11456941
Recall Date: Mar 16, 2022
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
A number of times last summer when really hot with the car out in the sun, the driver side seat belt would not pull open enough to allow buckling. One time I had just enough room to buckle, but it was a very tight and uncomfortable restraint. Must be the spring retracting mechanism? Was fine all fall and winter, but can’t risk not being repaired/replaced.
Corrective Action:
A number of times last summer when really hot with the car out in the sun, the driver side seat belt would not pull open enough to allow buckling. One time I had just enough room to buckle, but it was a very tight and uncomfortable restraint. Must be the spring retracting mechanism? Was fine all fall and winter, but can’t risk not being repaired/replaced.
Additional Notes:
A number of times last summer when really hot with the car out in the sun, the driver side seat belt would not pull open enough to allow buckling. One time I had just enough room to buckle, but it was a very tight and uncomfortable restraint. Must be the spring retracting mechanism? Was fine all fall and winter, but can’t risk not being repaired/replaced.
Mfg Campaign: 11456100
Recall Date: Mar 10, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving to get into an Interstate Highway, the car key was tapped and suddenly the car engine shut off, panel blacked out and showed a message “ Transmission not in park”. Tried to accelerate and was not able since car was already moving I had enough acceleration to pull over if not probably i would cause an accident.
Corrective Action:
While driving to get into an Interstate Highway, the car key was tapped and suddenly the car engine shut off, panel blacked out and showed a message “ Transmission not in park”. Tried to accelerate and was not able since car was already moving I had enough acceleration to pull over if not probably i would cause an accident.
Additional Notes:
While driving to get into an Interstate Highway, the car key was tapped and suddenly the car engine shut off, panel blacked out and showed a message “ Transmission not in park”. Tried to accelerate and was not able since car was already moving I had enough acceleration to pull over if not probably i would cause an accident.
Mfg Campaign: 11455797
Recall Date: Mar 9, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had a check engine light appear on the dash. I took the vehicle to AutoZone to have the warning read. The reading came back as a misfiring spark plug. I had an appointment to get the spark plugs changed during my next oil change. A few days after I had the engine light read, the check engine light turned off. It was off for 1-2 days and then came back on. A few days later, while I was driving, I had a warning light that the vehicle was overheating. I pulled over and checked the coolant and the reservoir was empty. There were no signs of leaking coolant (externally). I let the vehicle cool and added coolant. At this point, I tried to start the vehicle and the vehicle wouldn't start. I had the vehicle towed to an independent mechanic to have it looked at. They indicated that the coolant was leaking into the engine and recommended having the vehicle towed to Ford for a detailed diagnosis. Ford diagnosed the vehicle and indicated that the engine needed to be replaced. All within a span of 10 days.
Corrective Action:
I had a check engine light appear on the dash. I took the vehicle to AutoZone to have the warning read. The reading came back as a misfiring spark plug. I had an appointment to get the spark plugs changed during my next oil change. A few days after I had the engine light read, the check engine light turned off. It was off for 1-2 days and then came back on. A few days later, while I was driving, I had a warning light that the vehicle was overheating. I pulled over and checked the coolant and the reservoir was empty. There were no signs of leaking coolant (externally). I let the vehicle cool and added coolant. At this point, I tried to start the vehicle and the vehicle wouldn't start. I had the vehicle towed to an independent mechanic to have it looked at. They indicated that the coolant was leaking into the engine and recommended having the vehicle towed to Ford for a detailed diagnosis. Ford diagnosed the vehicle and indicated that the engine needed to be replaced. All within a span of 10 days.
Additional Notes:
I had a check engine light appear on the dash. I took the vehicle to AutoZone to have the warning read. The reading came back as a misfiring spark plug. I had an appointment to get the spark plugs changed during my next oil change. A few days after I had the engine light read, the check engine light turned off. It was off for 1-2 days and then came back on. A few days later, while I was driving, I had a warning light that the vehicle was overheating. I pulled over and checked the coolant and the reservoir was empty. There were no signs of leaking coolant (externally). I let the vehicle cool and added coolant. At this point, I tried to start the vehicle and the vehicle wouldn't start. I had the vehicle towed to an independent mechanic to have it looked at. They indicated that the coolant was leaking into the engine and recommended having the vehicle towed to Ford for a detailed diagnosis. Ford diagnosed the vehicle and indicated that the engine needed to be replaced. All within a span of 10 days.
Mfg Campaign: 11455765
Recall Date: Mar 8, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This engine needs to be recalled. Ford shame on you. You know there is a problem with the coolant and by not taking care of the people who were deceived in buying your vehicle is so horrible
Corrective Action:
This engine needs to be recalled. Ford shame on you. You know there is a problem with the coolant and by not taking care of the people who were deceived in buying your vehicle is so horrible
Additional Notes:
This engine needs to be recalled. Ford shame on you. You know there is a problem with the coolant and by not taking care of the people who were deceived in buying your vehicle is so horrible
Mfg Campaign: 11455567
Recall Date: Mar 7, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V362000 (Power train) and the vehicle was taken to the local dealer for recall repair; however, the local dealer informed the contact that they could not repair the vehicle because the vehicle was not affected by the recall. The contact stated that a year later, the vehicle started lunging forward while shifting into drive. Additionally, the contact stated that the gear shifter would emit vibrating sounds and the vehicle would shudder while driving. There were no warning lights illuminated. The contact stated that the failure had increased in intensity and frequency. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000. Parts distribution disconnect.
Mfg Campaign: 11455619
Recall Date: Mar 7, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Potential Consequences:
I had a brake hose blow out to the right front caliper causing failure of the brake system. Luckily I was driving in a parking lot at low speed so no injuries or damages occurred but this can cause serious injuries or death if the circumstances had been different. As a professional mechanic I have not seen brake hoses fail this quickly, the car is only 6 years old and has been well maintained. There were no signs of damage to the hose. I'm reporting this in case this is possibly a defective part which would put other drivers at risk.
Corrective Action:
I had a brake hose blow out to the right front caliper causing failure of the brake system. Luckily I was driving in a parking lot at low speed so no injuries or damages occurred but this can cause serious injuries or death if the circumstances had been different. As a professional mechanic I have not seen brake hoses fail this quickly, the car is only 6 years old and has been well maintained. There were no signs of damage to the hose. I'm reporting this in case this is possibly a defective part which would put other drivers at risk.
Additional Notes:
I had a brake hose blow out to the right front caliper causing failure of the brake system. Luckily I was driving in a parking lot at low speed so no injuries or damages occurred but this can cause serious injuries or death if the circumstances had been different. As a professional mechanic I have not seen brake hoses fail this quickly, the car is only 6 years old and has been well maintained. There were no signs of damage to the hose. I'm reporting this in case this is possibly a defective part which would put other drivers at risk.
Mfg Campaign: 11455367
Recall Date: Mar 5, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Corrective Action:
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Additional Notes:
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Mfg Campaign: 11455020
Recall Date: Mar 3, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Corrective Action:
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Additional Notes:
Driver side safety door lock latch gave out and door does not close to lock. Door opened in the middle of traffic. Used a rope to tie door closed in inside but door ajar light comes on still. Will not lock closed. They have recalls on this same problem just not my vehicle even though it’s the same part. Safety Rear left cross traffic sensor just gave out and flashes code on dash now. Will not sense vehicle approaching on drivers side now as well.
Mfg Campaign: 11455020
Recall Date: Mar 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We have a 2016 Ford Fusion. We’ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn’t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us 184.00 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I’ve had that had a transmission go early. I’ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn’t say anything. I shouldn’t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission
Corrective Action:
We have a 2016 Ford Fusion. We’ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn’t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us 184.00 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I’ve had that had a transmission go early. I’ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn’t say anything. I shouldn’t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission
Additional Notes:
We have a 2016 Ford Fusion. We’ve already had major engine work done on it by the dealership about 2 years ago. Then about a year later, the transmission wouldn’t go into gear. We took it in to have looked at and they said that the bushings failed and the shifter cable detached from the transmission. They charged us 184.00 and sent us on our way. They failed to tell us that this can damage the transmission cause now a year later they are telling me I need a new transmission on a 2016 Ford Fusion. This is the 2nd Ford Fusion I’ve had that had a transmission go early. I’ve also had a F-150 with Transmission problems. I was assured that they fixed the problems from the older years when I purchased this new from The dealer. The Ford Fusion has had a recall on the shifter cable and knew that it was going to cause problems down the road and didn’t say anything. I shouldn’t have to pay 6,000 dollars for a new transmission when they knew this was going to happen after the shifter cable disengaged from the transmission
Mfg Campaign: 11454562
Recall Date: Feb 28, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On February 20, 2022 I was driving down a busy road when my car out of nowhere just started jerking and would not accelerate. I was stuck in the middle of the road while cars had to slam on breaks and go around me. My car would not move. I had to then turn my car off and restart it in order to get it to a parking lot for safety. I didn't have, and still don't have any warning lights on the dashboard that indicated anything was wrong or going on with my vehicle. I had to have it towed to my mechanic who confirmed my transmission was "shot". It was done. I have always kept up on maintenance and oil changes on my car.
Corrective Action:
On February 20, 2022 I was driving down a busy road when my car out of nowhere just started jerking and would not accelerate. I was stuck in the middle of the road while cars had to slam on breaks and go around me. My car would not move. I had to then turn my car off and restart it in order to get it to a parking lot for safety. I didn't have, and still don't have any warning lights on the dashboard that indicated anything was wrong or going on with my vehicle. I had to have it towed to my mechanic who confirmed my transmission was "shot". It was done. I have always kept up on maintenance and oil changes on my car.
Additional Notes:
On February 20, 2022 I was driving down a busy road when my car out of nowhere just started jerking and would not accelerate. I was stuck in the middle of the road while cars had to slam on breaks and go around me. My car would not move. I had to then turn my car off and restart it in order to get it to a parking lot for safety. I didn't have, and still don't have any warning lights on the dashboard that indicated anything was wrong or going on with my vehicle. I had to have it towed to my mechanic who confirmed my transmission was "shot". It was done. I have always kept up on maintenance and oil changes on my car.
Mfg Campaign: 11453470
Recall Date: Feb 22, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Shift cable broke. clip broke and end of cable.
Corrective Action:
Shift cable broke. clip broke and end of cable.
Additional Notes:
Shift cable broke. clip broke and end of cable.
Mfg Campaign: 11453527
Recall Date: Feb 22, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.
Corrective Action:
I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.
Additional Notes:
I put my car in park and it stayed in drive even though I remove the key and there was no chime or warning. It would roll away unless the emergency break was applied. it seems to be the same exact issue as recall numbers: 18S20, 19S16 and 18V471.
Mfg Campaign: 11452187
Recall Date: Feb 16, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
While we were driving all dashboard lights came on and the power steering stooped working. This car had only 37841 miles, the shop had to replace complete steering gear/electronic
Corrective Action:
While we were driving all dashboard lights came on and the power steering stooped working. This car had only 37841 miles, the shop had to replace complete steering gear/electronic
Additional Notes:
While we were driving all dashboard lights came on and the power steering stooped working. This car had only 37841 miles, the shop had to replace complete steering gear/electronic
Mfg Campaign: 11452249
Recall Date: Feb 16, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
On Saturday Feb 5th, while driving our vehicle on the highway, the steering wheel started coming loose. By the time we parked the car in our driveway, the steering wheel was rocking in all directions at an inch. We had the steering wheel bolt replaced in 2018, because of this part being recalled. After being towed to a dealership, their claim is that it was caused by the bolt not being properly torqued during the recall. That seems unlikely, due to the time that has passed.
Corrective Action:
On Saturday Feb 5th, while driving our vehicle on the highway, the steering wheel started coming loose. By the time we parked the car in our driveway, the steering wheel was rocking in all directions at an inch. We had the steering wheel bolt replaced in 2018, because of this part being recalled. After being towed to a dealership, their claim is that it was caused by the bolt not being properly torqued during the recall. That seems unlikely, due to the time that has passed.
Additional Notes:
On Saturday Feb 5th, while driving our vehicle on the highway, the steering wheel started coming loose. By the time we parked the car in our driveway, the steering wheel was rocking in all directions at an inch. We had the steering wheel bolt replaced in 2018, because of this part being recalled. After being towed to a dealership, their claim is that it was caused by the bolt not being properly torqued during the recall. That seems unlikely, due to the time that has passed.
Mfg Campaign: 11452110
Recall Date: Feb 15, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on but no symptoms at that point. Mechanic pulled codes and replaced plugs. Car started skipping and starting harder, so brought in again. Replaced coil on cyl 4. And also used fuel cleaner in case fuel injector was clogged. Still no change except that the heat was not working. After a week or so. Called mechanic who said it sounded like coolant may be low so filled it and made appt. To replace fuel injector. Replaced that and noticed that coolant was low again. Star still skipping and starting hard. Brought it back and he mentioned coolant may be leaking into cylinder and they’d check if gasket blown/cracked. I expressed frustration and asked if I should bring to Ford. He said yes and actually reimbursed me $638. I made appt at Ford but they were a month out. Then I brought to friends mechanic and told him story and he determined it was definitely leaking into cylinder and likely will need new engine. Told me about TSB and all the complaints. Said I should bring to Ford to do work in case recall is issued and I’d get reimbursed.
Corrective Action:
Check engine light came on but no symptoms at that point. Mechanic pulled codes and replaced plugs. Car started skipping and starting harder, so brought in again. Replaced coil on cyl 4. And also used fuel cleaner in case fuel injector was clogged. Still no change except that the heat was not working. After a week or so. Called mechanic who said it sounded like coolant may be low so filled it and made appt. To replace fuel injector. Replaced that and noticed that coolant was low again. Star still skipping and starting hard. Brought it back and he mentioned coolant may be leaking into cylinder and they’d check if gasket blown/cracked. I expressed frustration and asked if I should bring to Ford. He said yes and actually reimbursed me $638. I made appt at Ford but they were a month out. Then I brought to friends mechanic and told him story and he determined it was definitely leaking into cylinder and likely will need new engine. Told me about TSB and all the complaints. Said I should bring to Ford to do work in case recall is issued and I’d get reimbursed.
Additional Notes:
Check engine light came on but no symptoms at that point. Mechanic pulled codes and replaced plugs. Car started skipping and starting harder, so brought in again. Replaced coil on cyl 4. And also used fuel cleaner in case fuel injector was clogged. Still no change except that the heat was not working. After a week or so. Called mechanic who said it sounded like coolant may be low so filled it and made appt. To replace fuel injector. Replaced that and noticed that coolant was low again. Star still skipping and starting hard. Brought it back and he mentioned coolant may be leaking into cylinder and they’d check if gasket blown/cracked. I expressed frustration and asked if I should bring to Ford. He said yes and actually reimbursed me $638. I made appt at Ford but they were a month out. Then I brought to friends mechanic and told him story and he determined it was definitely leaking into cylinder and likely will need new engine. Told me about TSB and all the complaints. Said I should bring to Ford to do work in case recall is issued and I’d get reimbursed.
Mfg Campaign: 11451659
Recall Date: Feb 12, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury