FORD FUSION 2016

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
20
Recalls

Complaints & Recalls

1.8K Complaints 20 Recalls

Official Safety Recalls - Important!

20 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 23V775000 SAFETY RECALL
45.2K Vehicles Affected
Recall Date: Nov 17, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Potential Risk:
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S15
Notice Date: Dec 20, 2023
Recall Date: Nov 17, 2023
Ford Motor Company
NHTSA Campaign: 23V162000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Mar 10, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Potential Risk:
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S12
Notice Date: Jun 27, 2023
Recall Date: Mar 10, 2023
Ford Motor Company
NHTSA Campaign: 22V413000 SAFETY RECALL
2.9M Vehicles Affected
Recall Date: Jun 10, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Potential Risk:
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
FREE Recall Solution:
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S43
Notice Date: Oct 27, 2022
Recall Date: Jun 10, 2022
Ford Motor Company
NHTSA Campaign: 20V177000 SAFETY RECALL
288.1K Vehicles Affected
Recall Date: Mar 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Potential Risk:
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
FREE Recall Solution:
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S15
Notice Date: Sep 21, 2020
Recall Date: Mar 23, 2020
Ford Motor Company
NHTSA Campaign: 19V632000 SAFETY RECALL
116.2K Vehicles Affected
Recall Date: Aug 29, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Potential Risk:
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S26
Notice Date: Oct 18, 2019
Recall Date: Aug 29, 2019
Ford Motor Company
NHTSA Campaign: 19V362000 SAFETY RECALL
259.2K Vehicles Affected
Recall Date: May 13, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Potential Risk:
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S16
Notice Date: Sep 10, 2019
Recall Date: May 13, 2019
Ford Motor Company
NHTSA Campaign: 18V471000 SAFETY RECALL
504.2K Vehicles Affected
Recall Date: Jul 16, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Potential Risk:
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S20
Notice Date: Sep 20, 2018
Recall Date: Jul 16, 2018
Ford Motor Company
NHTSA Campaign: 18V167000 SAFETY RECALL
1.3M Vehicles Affected
Recall Date: Mar 12, 2018
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Potential Risk:
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 18S08
Notice Date: Apr 30, 2018
Recall Date: Mar 12, 2018
Ford Motor Company
NHTSA Campaign: 16V875000 SAFETY RECALL
603.4K Vehicles Affected
Recall Date: Dec 5, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Potential Risk:
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16S42
Notice Date: May 16, 2017
Recall Date: Dec 5, 2016
Ford Motor Company
NHTSA Campaign: 16V250000 SAFETY RECALL
39 Vehicles Affected
Recall Date: Apr 27, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

Potential Risk:
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
FREE Recall Solution:
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16C05
Notice Date: May 19, 2016
Recall Date: Apr 27, 2016
Ford Motor Company
NHTSA Campaign: 15V618000 SAFETY RECALL
658 Vehicles Affected
Recall Date: Oct 1, 2015
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

Potential Risk:
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 15C11
Notice Date: Oct 19, 2015
Recall Date: Oct 1, 2015

Consumer Complaints

1.8K Complaints
Ford Motor Company
Campaign: 11355184 Other
Sep 15, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.

Corrective Action:

CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.

Additional Notes:

CAR WOULDN'T ACCELERATE. WOULD STALL AFTER PUMPING GAS WOULD OVERHEAT WHEN IDLING. FANS WERE NOT TURNING ON CANISTER PURGE VALVE STUCK OPEN CAUSING THE FUEL TANK AND OXYGEN SENSOR TO FAIL.. RUNS ROUGH.

Manufacturer: FORD
Mfg Campaign: 11355184
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Ford Motor Company
Campaign: 11355223 Other
Sep 15, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Manufacturer: FORD
Mfg Campaign: 11355223
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Ford Motor Company
Campaign: 11355223 Other
Sep 15, 2020
Defect Description:

ENGINE

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STARTED TO OVERHEAT WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND SAT FOR SEVERAL MINUTES AND THEN DROVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT HAD THE VEHICLE TOWED TO SALINAS VALLEY FORD LINCOLN (1100 AUTO CENTER CIR, SALINAS, CA 93907) WHERE THE VEHICLE WAS DIAGNOSED WITH COOLANT IN THE EXHAUST AND CYLINDER #2 MISFIRE. THE VEHICLE WAS REPAIRED WITH A NEW ENGINE. THE BRAKE LINES FAILED AND WERE ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS PARTIALLY REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Manufacturer: FORD
Mfg Campaign: 11355223
Notice Date: Sep 15, 2020
Recall Date: Sep 15, 2020
Ford Motor Company
Campaign: 11354922 Other
Sep 14, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED. THE CONTACT DROVE THE VEHICLE HOME AND SHIFTED THE GEAR SHIFTER INTO PARK. THE CONTACT HAD TO LEAVE HOME FOR A SECOND TIME AND SHIFTED THE GEAR INTO DRIVE AND THE TRANSMISSION FAILED TO ENGAGE INTO DRIVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 178,000. *LN CONSUMER STATED VEHICLE IS IN THE REPAIR SHOP.*JB

Manufacturer: FORD
Mfg Campaign: 11354922
Notice Date: Sep 14, 2020
Recall Date: Sep 14, 2020
Ford Motor Company
Campaign: 11354636 Other
Sep 12, 2020
Defect Description:

ENGINE

Potential Consequences:

AT 78,000 MILES MY CAR HAD A CHECK ENGINE LIGHT COME ON UPON STARTING THE ENGINE FOLLOWED BY A DROP IN POWER UPON STARTING IT. THE CHECK ENGINE TURNED OFF ON MY WAY TO THE SHOP, AND THEY WERE UNABLE TO DETERMINE WHY IT CAME ON AND TURNED OFF. ABOUT 1 WEEK LATER IT CAME ON AGAIN AND I HAD IT CHECKED AND IT WAS DETERMINED THAT THERE WAS A 'CYLINDER 1 MISFIRE' WITH A ERROR CODE P0301. I HAD THE SPARK PLUGS AND IGNITION COILS ALL REPLACED. THE CHECK ENGINE LIGHT CAME ON AGAIN ABOUT 2 WEEKS LATER AFTER EXPERIENCING A DROP IN POWER UPON STARTING THE VEHICLE. AND SHORTLY TURNED OFF AGAIN. I THEN RECEIVED A 'HIGH COOLANT TEMPERATURE' WARNING WHILE DRIVING, AND MADE A STOP TO REFILL MY COOLANT HOUSING TO THE 'MAX' LINE. NOT EVEN 2 WEEKS LATER I RECEIVED THE SAME 'HIGH COOLANT TEMPERATURE' WARNING WHILE TRAVELING DOWN THE INTERSTATE FOLLOWED BY SUDDEN EMISSIONS OF WHITE SMOKE OUT OF THE EXHAUST PIPES. THERE WAS NO 'CHECK ENGINE LIGHT' ON DURING OR AFTER THIS INCIDENT. I PULLED THE VEHICLE OVER AND SHUT THE ENGINE OFF, THEN HAD IT TOWED TO A TRUSTED MECHANIC. HE DETERMINED THAT THE COOLANT MAY BE LEAKING INTO THE CYLINDER 1 CAUSING IT TO MISFIRE AND EVENTUALLY LEADING TO A BLOWN HEAD GASKET. THIS CAR WAS METICULOUSLY CARED FOR AND MAINTAINED AND SOMEHOW HAS A BLOWN HEAD GASKET BEFORE REACHING 80,000 MILES. THE EXTENT OF THE DAMAGE TO THE ENGINE IS STILL TO BE DETERMINED.

Corrective Action:

AT 78,000 MILES MY CAR HAD A CHECK ENGINE LIGHT COME ON UPON STARTING THE ENGINE FOLLOWED BY A DROP IN POWER UPON STARTING IT. THE CHECK ENGINE TURNED OFF ON MY WAY TO THE SHOP, AND THEY WERE UNABLE TO DETERMINE WHY IT CAME ON AND TURNED OFF. ABOUT 1 WEEK LATER IT CAME ON AGAIN AND I HAD IT CHECKED AND IT WAS DETERMINED THAT THERE WAS A 'CYLINDER 1 MISFIRE' WITH A ERROR CODE P0301. I HAD THE SPARK PLUGS AND IGNITION COILS ALL REPLACED. THE CHECK ENGINE LIGHT CAME ON AGAIN ABOUT 2 WEEKS LATER AFTER EXPERIENCING A DROP IN POWER UPON STARTING THE VEHICLE. AND SHORTLY TURNED OFF AGAIN. I THEN RECEIVED A 'HIGH COOLANT TEMPERATURE' WARNING WHILE DRIVING, AND MADE A STOP TO REFILL MY COOLANT HOUSING TO THE 'MAX' LINE. NOT EVEN 2 WEEKS LATER I RECEIVED THE SAME 'HIGH COOLANT TEMPERATURE' WARNING WHILE TRAVELING DOWN THE INTERSTATE FOLLOWED BY SUDDEN EMISSIONS OF WHITE SMOKE OUT OF THE EXHAUST PIPES. THERE WAS NO 'CHECK ENGINE LIGHT' ON DURING OR AFTER THIS INCIDENT. I PULLED THE VEHICLE OVER AND SHUT THE ENGINE OFF, THEN HAD IT TOWED TO A TRUSTED MECHANIC. HE DETERMINED THAT THE COOLANT MAY BE LEAKING INTO THE CYLINDER 1 CAUSING IT TO MISFIRE AND EVENTUALLY LEADING TO A BLOWN HEAD GASKET. THIS CAR WAS METICULOUSLY CARED FOR AND MAINTAINED AND SOMEHOW HAS A BLOWN HEAD GASKET BEFORE REACHING 80,000 MILES. THE EXTENT OF THE DAMAGE TO THE ENGINE IS STILL TO BE DETERMINED.

Additional Notes:

AT 78,000 MILES MY CAR HAD A CHECK ENGINE LIGHT COME ON UPON STARTING THE ENGINE FOLLOWED BY A DROP IN POWER UPON STARTING IT. THE CHECK ENGINE TURNED OFF ON MY WAY TO THE SHOP, AND THEY WERE UNABLE TO DETERMINE WHY IT CAME ON AND TURNED OFF. ABOUT 1 WEEK LATER IT CAME ON AGAIN AND I HAD IT CHECKED AND IT WAS DETERMINED THAT THERE WAS A 'CYLINDER 1 MISFIRE' WITH A ERROR CODE P0301. I HAD THE SPARK PLUGS AND IGNITION COILS ALL REPLACED. THE CHECK ENGINE LIGHT CAME ON AGAIN ABOUT 2 WEEKS LATER AFTER EXPERIENCING A DROP IN POWER UPON STARTING THE VEHICLE. AND SHORTLY TURNED OFF AGAIN. I THEN RECEIVED A 'HIGH COOLANT TEMPERATURE' WARNING WHILE DRIVING, AND MADE A STOP TO REFILL MY COOLANT HOUSING TO THE 'MAX' LINE. NOT EVEN 2 WEEKS LATER I RECEIVED THE SAME 'HIGH COOLANT TEMPERATURE' WARNING WHILE TRAVELING DOWN THE INTERSTATE FOLLOWED BY SUDDEN EMISSIONS OF WHITE SMOKE OUT OF THE EXHAUST PIPES. THERE WAS NO 'CHECK ENGINE LIGHT' ON DURING OR AFTER THIS INCIDENT. I PULLED THE VEHICLE OVER AND SHUT THE ENGINE OFF, THEN HAD IT TOWED TO A TRUSTED MECHANIC. HE DETERMINED THAT THE COOLANT MAY BE LEAKING INTO THE CYLINDER 1 CAUSING IT TO MISFIRE AND EVENTUALLY LEADING TO A BLOWN HEAD GASKET. THIS CAR WAS METICULOUSLY CARED FOR AND MAINTAINED AND SOMEHOW HAS A BLOWN HEAD GASKET BEFORE REACHING 80,000 MILES. THE EXTENT OF THE DAMAGE TO THE ENGINE IS STILL TO BE DETERMINED.

Manufacturer: FORD
Mfg Campaign: 11354636
Notice Date: Sep 12, 2020
Recall Date: Sep 12, 2020
Ford Motor Company
Campaign: 11354163 Other
Sep 10, 2020
Defect Description:

ENGINE

Potential Consequences:

I HAVE A 2016 FORD FUSION AND I JUST RECENTLY BEGAN EXPERIENCING CODE P302 AND LOSING COOLANT. I REPLACED THE SPARK PLUGS AND COIL AND THE LIGHT WENT OUT FOR A FEW WEEKS BUT THEN IT CAME BACK ON AND ONLY GOT WORSE. ON ONE OF THOSE OCCASIONS MY CAR LITERALLY SHUT OFF WHILE DRIVING IT ON A BUSY ROAD. THANKFULLY I WAS ABLE TO MANEUVER IT TO THE EMERGENCY LANE. THE SHUT OFF APPARENTLY WAS DUE TO AN ENGINE COOLANT FAILURE. AFTER SPEAKING WITH FORD ABOUT IT I WAS TOLD THAT COOLANT IS MORE THAN LIKELY LEAKING AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. I AM FILING A COMPLAINT WITH THE NHTSA CONCERNING THIS MATTER. I CAN'T AFFORD TO OVER 6K FOR A NEW MOTOR. I AM STILL MAKING PAYMENTS AND MY CAR SITS IN THE DRIVEWAY. AFTER DOING RESEARCH I SEE THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR SOME TIME, WHY HAS A RECALL NOT BEEN DONE DUE TO THE ONGOING DEFECT.

Corrective Action:

I HAVE A 2016 FORD FUSION AND I JUST RECENTLY BEGAN EXPERIENCING CODE P302 AND LOSING COOLANT. I REPLACED THE SPARK PLUGS AND COIL AND THE LIGHT WENT OUT FOR A FEW WEEKS BUT THEN IT CAME BACK ON AND ONLY GOT WORSE. ON ONE OF THOSE OCCASIONS MY CAR LITERALLY SHUT OFF WHILE DRIVING IT ON A BUSY ROAD. THANKFULLY I WAS ABLE TO MANEUVER IT TO THE EMERGENCY LANE. THE SHUT OFF APPARENTLY WAS DUE TO AN ENGINE COOLANT FAILURE. AFTER SPEAKING WITH FORD ABOUT IT I WAS TOLD THAT COOLANT IS MORE THAN LIKELY LEAKING AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. I AM FILING A COMPLAINT WITH THE NHTSA CONCERNING THIS MATTER. I CAN'T AFFORD TO OVER 6K FOR A NEW MOTOR. I AM STILL MAKING PAYMENTS AND MY CAR SITS IN THE DRIVEWAY. AFTER DOING RESEARCH I SEE THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR SOME TIME, WHY HAS A RECALL NOT BEEN DONE DUE TO THE ONGOING DEFECT.

Additional Notes:

I HAVE A 2016 FORD FUSION AND I JUST RECENTLY BEGAN EXPERIENCING CODE P302 AND LOSING COOLANT. I REPLACED THE SPARK PLUGS AND COIL AND THE LIGHT WENT OUT FOR A FEW WEEKS BUT THEN IT CAME BACK ON AND ONLY GOT WORSE. ON ONE OF THOSE OCCASIONS MY CAR LITERALLY SHUT OFF WHILE DRIVING IT ON A BUSY ROAD. THANKFULLY I WAS ABLE TO MANEUVER IT TO THE EMERGENCY LANE. THE SHUT OFF APPARENTLY WAS DUE TO AN ENGINE COOLANT FAILURE. AFTER SPEAKING WITH FORD ABOUT IT I WAS TOLD THAT COOLANT IS MORE THAN LIKELY LEAKING AND I WOULD NEED TO REPLACE THE ENTIRE ENGINE. I AM FILING A COMPLAINT WITH THE NHTSA CONCERNING THIS MATTER. I CAN'T AFFORD TO OVER 6K FOR A NEW MOTOR. I AM STILL MAKING PAYMENTS AND MY CAR SITS IN THE DRIVEWAY. AFTER DOING RESEARCH I SEE THIS IS AN ISSUE THAT HAS BEEN GOING ON FOR SOME TIME, WHY HAS A RECALL NOT BEEN DONE DUE TO THE ONGOING DEFECT.

Manufacturer: FORD
Mfg Campaign: 11354163
Notice Date: Sep 10, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
Campaign: 11353915 Other
Sep 9, 2020
Defect Description:

WHEELS:LUGS/NUTS/BOLTS/STUDS

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN AND ENLARGED AND COULD NOT BE REMOVED USING THE MANUFACTURER PROVIDED LUG NUT WRENCH. THE LUG NUTS WERE REPLACED ON ALL FOUR WHEELS AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 49,651.

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN AND ENLARGED AND COULD NOT BE REMOVED USING THE MANUFACTURER PROVIDED LUG NUT WRENCH. THE LUG NUTS WERE REPLACED ON ALL FOUR WHEELS AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 49,651.

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE SWOLLEN AND ENLARGED AND COULD NOT BE REMOVED USING THE MANUFACTURER PROVIDED LUG NUT WRENCH. THE LUG NUTS WERE REPLACED ON ALL FOUR WHEELS AND THE FAILURE WAS REMEDIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 49,651.

Manufacturer: FORD
Mfg Campaign: 11353915
Notice Date: Sep 9, 2020
Recall Date: Sep 9, 2020
Ford Motor Company
Campaign: 11354074 Other
Sep 9, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.

Corrective Action:

I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.

Additional Notes:

I AM FRUSTRATED BECAUSE I READ ONLINE THERE HAS BEEN A RECALL ON THIS SINCE 2018 AND I WAS NEVER NOTIFIED. TODAY, I ENDED UP STUCK IN MY CAR STUCK WITH MY 3 YEAR OLD SON IN THE BACKSEAT FOR 2 HOIRS NOT BEING ABLE TO MOVE BECAUSE MY CAR WOULD MOVE IF I WAS NOT STEPPING ON THE BRAKE. IT TOOK 2 HOURS FOR THE TOWING COMPANY TO ARRIVE. A PROBLEM THAT COULD HAVE BEEN AVOIDED IF I WAS NOTIFIED. THE WORST PART IS THAT I WAS JUST AT FORD 2 WEEKS AGO GWTTING A NEW BATTERY AND AN OIL CHANGE AND THEY ALSO DIDN'T NOTIFY ME OF ANYTHING. THE RECALL STATES THAT THERE IS A PROBLEM IN THE BUSHING IN THE TRANSMISSION SHIFT. I HAVE INCLUDED PICTURES OF THE PROBLEM SUCH AS THE CAR SHOWING BEING ON PARK AND ON REVERSE AT THE SAME TIME.

Manufacturer: FORD
Mfg Campaign: 11354074
Notice Date: Sep 9, 2020
Recall Date: Sep 9, 2020
Ford Motor Company
Campaign: 11353839 Other
Sep 8, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I HAVE A 2016 FORD FUSION . I HAVE HAD 3 DOOR LATCHES FAIL. I CAN NOT BELIEVE THIS COULD BE AN ISOLATED PROBLE.

Corrective Action:

I HAVE A 2016 FORD FUSION . I HAVE HAD 3 DOOR LATCHES FAIL. I CAN NOT BELIEVE THIS COULD BE AN ISOLATED PROBLE.

Additional Notes:

I HAVE A 2016 FORD FUSION . I HAVE HAD 3 DOOR LATCHES FAIL. I CAN NOT BELIEVE THIS COULD BE AN ISOLATED PROBLE.

Manufacturer: FORD
Mfg Campaign: 11353839
Notice Date: Sep 8, 2020
Recall Date: Sep 8, 2020
Ford Motor Company
Campaign: 11353873 Other
Sep 8, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Corrective Action:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Additional Notes:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Manufacturer: FORD
Mfg Campaign: 11353873
Notice Date: Sep 8, 2020
Recall Date: Sep 8, 2020
Ford Motor Company
Campaign: 11353873 Other
Sep 8, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Corrective Action:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Additional Notes:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Manufacturer: FORD
Mfg Campaign: 11353873
Notice Date: Sep 8, 2020
Recall Date: Sep 8, 2020
Ford Motor Company
Campaign: 11353873 Other
Sep 8, 2020
Defect Description:

STEERING

Potential Consequences:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Corrective Action:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Additional Notes:

WHEN THE STEERING WHEEL IS TURNED ALL THE WAY TO EITHER SIDE, MULTIPLE ALARM SOUNDS GO OFF IN THE VEHICLE INCLUDING LOSS OF POWER STEERING, LOSS OF REVERSE SENSORS, LOSS OF HILL ASSIST AND LOSS OF STABILITY CONTROL. THIS OCCURS ANYTIME THE WHEEL IS FULLY TURNED, EITHER STATIONARY OR MOVING. THIS OCCURRED 2 YEARS AGO IN THE SAME VEHICLE AND THEY REPLACED THE COMPUTER, AFTER NOT FINDING ANY OTHER ISSUE. NOW IT IS OCCURRING AGAIN, SAME SYMPTOMS, SAME CAUSE. A VIDEO CAN EASILY BE SENT IF REQUESTED.

Manufacturer: FORD
Mfg Campaign: 11353873
Notice Date: Sep 8, 2020
Recall Date: Sep 8, 2020
Ford Motor Company
Campaign: 11353564 Other
Sep 7, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTING DRIVING STRANGE, VERY ROUGH. THEN THE CLIMATE CONTROL SYSTEM WAS COMPLETELY GRAYED OUT AND A MESSAGE POPPED UP ON MY DASH 'TEMPORARILY LOST COMMUNICATION WITH CLIMATE SYSTEM' WHILE THIS ERROR MESSAGE IS UP, THE WINDOWS WON'T GO DOWN OR UP, A/C OR HEAT WON'T TURN ON, DASH DOESN'T WORK AT ALL, DOORS WON'T LOCK OR UNLOCK. VERY UNSAFE!

Corrective Action:

WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTING DRIVING STRANGE, VERY ROUGH. THEN THE CLIMATE CONTROL SYSTEM WAS COMPLETELY GRAYED OUT AND A MESSAGE POPPED UP ON MY DASH 'TEMPORARILY LOST COMMUNICATION WITH CLIMATE SYSTEM' WHILE THIS ERROR MESSAGE IS UP, THE WINDOWS WON'T GO DOWN OR UP, A/C OR HEAT WON'T TURN ON, DASH DOESN'T WORK AT ALL, DOORS WON'T LOCK OR UNLOCK. VERY UNSAFE!

Additional Notes:

WAS DRIVING DOWN THE ROAD WHEN MY CAR STARTING DRIVING STRANGE, VERY ROUGH. THEN THE CLIMATE CONTROL SYSTEM WAS COMPLETELY GRAYED OUT AND A MESSAGE POPPED UP ON MY DASH 'TEMPORARILY LOST COMMUNICATION WITH CLIMATE SYSTEM' WHILE THIS ERROR MESSAGE IS UP, THE WINDOWS WON'T GO DOWN OR UP, A/C OR HEAT WON'T TURN ON, DASH DOESN'T WORK AT ALL, DOORS WON'T LOCK OR UNLOCK. VERY UNSAFE!

Manufacturer: FORD
Mfg Campaign: 11353564
Notice Date: Sep 7, 2020
Recall Date: Sep 7, 2020
Ford Motor Company
Campaign: 11353412 Other
Sep 6, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE SHIFT LINKAGE BUSHING IN MY 2016 FORD FUSION FAILED LEAVING ME IN THE MIDDLE OF TRAFFIC WITHOUT GEARS AND UNABLE TO MOVE THE CAR OUT OF THE WAY. I WAS IN TRAFFIC AND TRIED TO CHANGE LANES WHEN THE GEARS LOCKED AND I COULDN'T MOVE ANYMORE.

Corrective Action:

THE SHIFT LINKAGE BUSHING IN MY 2016 FORD FUSION FAILED LEAVING ME IN THE MIDDLE OF TRAFFIC WITHOUT GEARS AND UNABLE TO MOVE THE CAR OUT OF THE WAY. I WAS IN TRAFFIC AND TRIED TO CHANGE LANES WHEN THE GEARS LOCKED AND I COULDN'T MOVE ANYMORE.

Additional Notes:

THE SHIFT LINKAGE BUSHING IN MY 2016 FORD FUSION FAILED LEAVING ME IN THE MIDDLE OF TRAFFIC WITHOUT GEARS AND UNABLE TO MOVE THE CAR OUT OF THE WAY. I WAS IN TRAFFIC AND TRIED TO CHANGE LANES WHEN THE GEARS LOCKED AND I COULDN'T MOVE ANYMORE.

Manufacturer: FORD
Mfg Campaign: 11353412
Notice Date: Sep 6, 2020
Recall Date: Sep 6, 2020
Ford Motor Company
Campaign: 11351927 Other
Aug 29, 2020
Defect Description:

ENGINE

Potential Consequences:

I GOT A 2016 FORD FUSION. I GOT A CYLINDER 3 MISFIRE. HAD IT FIX 2 TIME. BUT THE PROBLEM REMAINS THE SAME. TOOK MY FOR TO 2 DIFFERENT FORD COMPANIES AN THEY TOLD ME THE SAME THING. I GOT TO REPLACE THE ENGINE. ONE TOLD ME THAT IT WAS GONNA BE 6300$ AN THE OTHER FOR SAY 9300$ COOLING HAVE REACH THE 3 CYLINDER AN CAUSE MISFIRE. BOTH FORD SAID IT WAS MANUFACTURING DEFECT. CALL THE FORD PLATE AN THEY SAID THEY COULDN'T GIVE ME NO ASSISTANCE WITH THIS PROBLEM. THEY KNOW IT'S A MANUFACTURE DEFECT AN STILL WILL NOT HELP. IF ANYONE HAVE THIS SAME PROBLEM CAN YOU PLEASE HELP ME IN THE RIGHT DIRECTION? MY CAR HAVE OVER HEATING EVERYDAY.

Corrective Action:

I GOT A 2016 FORD FUSION. I GOT A CYLINDER 3 MISFIRE. HAD IT FIX 2 TIME. BUT THE PROBLEM REMAINS THE SAME. TOOK MY FOR TO 2 DIFFERENT FORD COMPANIES AN THEY TOLD ME THE SAME THING. I GOT TO REPLACE THE ENGINE. ONE TOLD ME THAT IT WAS GONNA BE 6300$ AN THE OTHER FOR SAY 9300$ COOLING HAVE REACH THE 3 CYLINDER AN CAUSE MISFIRE. BOTH FORD SAID IT WAS MANUFACTURING DEFECT. CALL THE FORD PLATE AN THEY SAID THEY COULDN'T GIVE ME NO ASSISTANCE WITH THIS PROBLEM. THEY KNOW IT'S A MANUFACTURE DEFECT AN STILL WILL NOT HELP. IF ANYONE HAVE THIS SAME PROBLEM CAN YOU PLEASE HELP ME IN THE RIGHT DIRECTION? MY CAR HAVE OVER HEATING EVERYDAY.

Additional Notes:

I GOT A 2016 FORD FUSION. I GOT A CYLINDER 3 MISFIRE. HAD IT FIX 2 TIME. BUT THE PROBLEM REMAINS THE SAME. TOOK MY FOR TO 2 DIFFERENT FORD COMPANIES AN THEY TOLD ME THE SAME THING. I GOT TO REPLACE THE ENGINE. ONE TOLD ME THAT IT WAS GONNA BE 6300$ AN THE OTHER FOR SAY 9300$ COOLING HAVE REACH THE 3 CYLINDER AN CAUSE MISFIRE. BOTH FORD SAID IT WAS MANUFACTURING DEFECT. CALL THE FORD PLATE AN THEY SAID THEY COULDN'T GIVE ME NO ASSISTANCE WITH THIS PROBLEM. THEY KNOW IT'S A MANUFACTURE DEFECT AN STILL WILL NOT HELP. IF ANYONE HAVE THIS SAME PROBLEM CAN YOU PLEASE HELP ME IN THE RIGHT DIRECTION? MY CAR HAVE OVER HEATING EVERYDAY.

Manufacturer: FORD
Mfg Campaign: 11351927
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
Ford Motor Company
Campaign: 11351954 Other
Aug 29, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

MY 2016 FORD FUSION SE HAS 14,499 MILES AND DIES AT RED LIGHTS, IDLES ROUGH WHEN AC IN ON AND HAS DIED WHILE DRIVING 30 MPH. NOT SAFE FOR ME OR MY PASSENGERS WHEN I DON'T KNOW WHEN OR IF IT IS GOING TO DIE. I HAVE READ 13 OTHER COMPLAINTS WITH THE SAME ISSUE FOR THIS SAME TYPE OF VEHICLE. A RECALL NEEDS TO BE DONE BEFORE SOMEONE GETS IN A BAD WRECK WHEN IT DIES.

Corrective Action:

MY 2016 FORD FUSION SE HAS 14,499 MILES AND DIES AT RED LIGHTS, IDLES ROUGH WHEN AC IN ON AND HAS DIED WHILE DRIVING 30 MPH. NOT SAFE FOR ME OR MY PASSENGERS WHEN I DON'T KNOW WHEN OR IF IT IS GOING TO DIE. I HAVE READ 13 OTHER COMPLAINTS WITH THE SAME ISSUE FOR THIS SAME TYPE OF VEHICLE. A RECALL NEEDS TO BE DONE BEFORE SOMEONE GETS IN A BAD WRECK WHEN IT DIES.

Additional Notes:

MY 2016 FORD FUSION SE HAS 14,499 MILES AND DIES AT RED LIGHTS, IDLES ROUGH WHEN AC IN ON AND HAS DIED WHILE DRIVING 30 MPH. NOT SAFE FOR ME OR MY PASSENGERS WHEN I DON'T KNOW WHEN OR IF IT IS GOING TO DIE. I HAVE READ 13 OTHER COMPLAINTS WITH THE SAME ISSUE FOR THIS SAME TYPE OF VEHICLE. A RECALL NEEDS TO BE DONE BEFORE SOMEONE GETS IN A BAD WRECK WHEN IT DIES.

Manufacturer: FORD
Mfg Campaign: 11351954
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
Ford Motor Company
Campaign: 11351985 Other
Aug 29, 2020
Defect Description:

ENGINE

Potential Consequences:

SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.

Corrective Action:

SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.

Additional Notes:

SERVICE ENGINE LIGHT ON 2016 FORD FUSION ECOBOOST CAME ON. DIAGNOSTICS DISPLAYED CODE P300. I PAID TO HAVE THIS FIXED 2 TIMES. THE LIGHT CAME BACK ON AND THE CAR BEGAN TO OVERHEAT WHILE DRIVING ON THE EXPRESSWAY. TOOK THE CAR TO FORD AND THEY ADVISED IT WAS A COOLANT LEAK IN THE ENGINE. THEY ADVISED IT WAS A MANUFACTURE DEFECT BUT WOULDN'T FIX THE ISSUE BECAUSE THE WARRANTY WAS UP ON THE VEHICLE. UPON DOING RESEARCH, THIS IS A KNOWN ISSUE.

Manufacturer: FORD
Mfg Campaign: 11351985
Notice Date: Aug 29, 2020
Recall Date: Aug 29, 2020
Ford Motor Company
Campaign: 11351662 Other
Aug 27, 2020
Defect Description:

ENGINE

Potential Consequences:

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Corrective Action:

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Additional Notes:

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Manufacturer: FORD
Mfg Campaign: 11351662
Notice Date: Aug 27, 2020
Recall Date: Aug 27, 2020
Ford Motor Company
Campaign: 11351662 Other
Aug 27, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Corrective Action:

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Additional Notes:

THE CHECK ENGINE LIGHT CAME ON IN MY VEHICLE AND IT WAS IDLING ROUGH SO I TOOK IT BY AUTOZONE TO GET THE DIAGNOSTIC CHECK. IT SHOWED P0300, CYLINDER MISFIRE. I TOOK MY VEHICLE TO THE FORD DEALERSHIP BUT THE CHECK ENGINE LIGHT HAD GONE OFF SO THEY CHANGED THE SPARK PLUGS THINKING THIS WOULD FIX IT. A FEW DAYS LATER, THE SAME THING HAPPENED, WITH THE ADDITION OF WHITE SMOKE COMING OUT OF THE EXHAUST, WHILE IDLING. WHEN I TOOK IT IN THE SECOND TIME, THE LIGHT WAS NOT ON ANYMORE AND IT WASN'T SMOKING. THEY COULDN'T REPLICATE THE PROBLEM. ABOUT A WEEK LATER, WHEN I STARTED THE VEHICLE, IT IDLED ROUGH AND THEN DIED. WHEN I STARTED IT BACK UP, THE CHECK ENGINE LIGHT WAS ON AGAIN AND WHITE SMOKE WAS COMING FROM THE BACK OF THE VEHICLE. WHEN I STARTED DRIVING, ON A CITY STREET, WHITE SMOKE BEGAN BILLOWING FROM THE EXHAUST. THE SMOKE WAS SO THICK THAT I COULDN'T SEE ANYTHING BEHIND ME. I IMMEDIATELY CALLED THE FORD DEALERSHIP AND MADE AN APPOINTMENT TO GET IT LOOKED AT AGAIN. THIS TIME THEY INFORMED ME THAT COOLANT WAS LEAKING INTO ONE OF THE CYLINDERS AND THAT I WOULD NEED A NEW ENGINE AND IT WAS GOING TO COST $7,300. MY CAR HAS BEEN IN THE SHOP NOW FOR ALMOST TWO WEEKS WAITING FOR THE EXTENDED WARRANTY COMPANY TO MAKE A DECISION ON WHETHER OR NOT THEY WILL PAY FOR THE REPAIR. TSB 19-2346 ADDRESSES THE ISSUE BUT THE VEHICLE OWNER STILL HAS TO PAY FOR THE REPAIR IF THEY DON'T HAVE A WARRANTY OR IT DOESN'T COVER IT. THE FIRST INCIDENT WAS ON 7/22/20 AND THE FINAL INCIDENT WAS ON 8/14/20.

Manufacturer: FORD
Mfg Campaign: 11351662
Notice Date: Aug 27, 2020
Recall Date: Aug 27, 2020
Ford Motor Company
Campaign: 11350597 Other
Aug 21, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.

Corrective Action:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.

Additional Notes:

TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, HIS DAUGHTER WAS UNABLE TO SHIFT THE TRANSMISSION SHIFTER. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MOUNTAIN VIEW FORD LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408, WHO DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 103,000.

Manufacturer: FORD
Mfg Campaign: 11350597
Notice Date: Aug 21, 2020
Recall Date: Aug 21, 2020

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