Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S43
Recall Date: Dec 5, 2016
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact that the gear shifter cable was fractured. The dealer replaced the gear shifter cable. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact that the gear shifter cable was fractured. The dealer replaced the gear shifter cable. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that gear shifter failed. The contact sated that when the driver attempted to shift the gear shifter from reverse into drive, the gear shifter failed to shift into the drive position. The vehicle was towed to the dealer to be diagnosed. The mechanic informed the contact that the gear shifter cable was fractured. The dealer replaced the gear shifter cable. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
Mfg Campaign: 11429006
Recall Date: Aug 13, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Mfg Campaign: 11427555
Recall Date: Aug 3, 2021
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle, the gear selector failed to shift from the PARK position. The vehicle was towed to the local dealer who diagnosed that the gear selector module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 41,000
Mfg Campaign: 11427555
Recall Date: Aug 3, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Cracked Flexplate on 2.0L EcoBoost motor. Apparently this is a common issue on those Ford motors and it is not a recall, what I think it should be once it is a manufacturing defect and a repair will cost about 4K.
Corrective Action:
Cracked Flexplate on 2.0L EcoBoost motor. Apparently this is a common issue on those Ford motors and it is not a recall, what I think it should be once it is a manufacturing defect and a repair will cost about 4K.
Additional Notes:
Cracked Flexplate on 2.0L EcoBoost motor. Apparently this is a common issue on those Ford motors and it is not a recall, what I think it should be once it is a manufacturing defect and a repair will cost about 4K.
Mfg Campaign: 11423881
Recall Date: Jul 8, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Have had engine light on for months, have taken it in to be fixed and finally I was told it is from coolant intrusion into the cylinder 3 that i would need a new engine. Ford refused to fix it because it has 80k miles on it (bought it used at 56k) I have an extended warranty through the place i boughr it but its been weeks waiting on their decision to fix it or not. 6k to fix a car ive had less than 2 years and this is a know. issue, so well known the warranty place is only allowing new engines to approved cases and the new engines are the same price as rhe rebuilt ones!! Ford knows rhis is an issue, every mechanic i have spoke to knows this is an issue, theres service bulletins but no recall on the 2.0l ecoboost, just the 1.5.. why? Im told recalls dont hit til over a million people are affected or complain? how messed up is that?? meanwhile people like me who have not had the car long either pay or are out a car. Ps there is a class action lawsuit against ford for the 2.0 l so if you own a fusion maybe look into joining! i know i am!!!
Corrective Action:
Have had engine light on for months, have taken it in to be fixed and finally I was told it is from coolant intrusion into the cylinder 3 that i would need a new engine. Ford refused to fix it because it has 80k miles on it (bought it used at 56k) I have an extended warranty through the place i boughr it but its been weeks waiting on their decision to fix it or not. 6k to fix a car ive had less than 2 years and this is a know. issue, so well known the warranty place is only allowing new engines to approved cases and the new engines are the same price as rhe rebuilt ones!! Ford knows rhis is an issue, every mechanic i have spoke to knows this is an issue, theres service bulletins but no recall on the 2.0l ecoboost, just the 1.5.. why? Im told recalls dont hit til over a million people are affected or complain? how messed up is that?? meanwhile people like me who have not had the car long either pay or are out a car. Ps there is a class action lawsuit against ford for the 2.0 l so if you own a fusion maybe look into joining! i know i am!!!
Additional Notes:
Have had engine light on for months, have taken it in to be fixed and finally I was told it is from coolant intrusion into the cylinder 3 that i would need a new engine. Ford refused to fix it because it has 80k miles on it (bought it used at 56k) I have an extended warranty through the place i boughr it but its been weeks waiting on their decision to fix it or not. 6k to fix a car ive had less than 2 years and this is a know. issue, so well known the warranty place is only allowing new engines to approved cases and the new engines are the same price as rhe rebuilt ones!! Ford knows rhis is an issue, every mechanic i have spoke to knows this is an issue, theres service bulletins but no recall on the 2.0l ecoboost, just the 1.5.. why? Im told recalls dont hit til over a million people are affected or complain? how messed up is that?? meanwhile people like me who have not had the car long either pay or are out a car. Ps there is a class action lawsuit against ford for the 2.0 l so if you own a fusion maybe look into joining! i know i am!!!
Mfg Campaign: 11423897
Recall Date: Jul 8, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in Drive when at a stop. When one is at a stop and puts the car into Park, the engine RPM's immediately surge and then settle down to a normal RPM. There were no warning lamps or messages on the dash. I took the car to my local Meineke on Friday of the same week and they determined that it was a Torque Converter issue and that is something that they could not do. I then took the car to my the nearest Ford Dealership in which they confirmed that the Torque Converter was indeed the issue. They said that they did get Warnings from their obd reader but there are still no warning lamps on the dash. The Ford Dealership filed a claim with Ford as a Torque Converter and/or Transmission are a known issue at this time. My car is the same model year, made at the same factory in the same assembly time as a known recall. My issue is similar to Recall no. 17V427000, but not exactly the same yet. Reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ I drove the following few days while waiting for Ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. Ford declined my car for a recall. If one Googles the same model and issue, there are a LOT of people with the same issue around the same mileage. I'm continuing to hesitantly drive as I need to get to/from work. I'm proceeding with getting the Torque Converter/Transmission replaced via the Ford Dealership at at a cost of ~ $5k as I have no other options at this time.
Corrective Action:
My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in Drive when at a stop. When one is at a stop and puts the car into Park, the engine RPM's immediately surge and then settle down to a normal RPM. There were no warning lamps or messages on the dash. I took the car to my local Meineke on Friday of the same week and they determined that it was a Torque Converter issue and that is something that they could not do. I then took the car to my the nearest Ford Dealership in which they confirmed that the Torque Converter was indeed the issue. They said that they did get Warnings from their obd reader but there are still no warning lamps on the dash. The Ford Dealership filed a claim with Ford as a Torque Converter and/or Transmission are a known issue at this time. My car is the same model year, made at the same factory in the same assembly time as a known recall. My issue is similar to Recall no. 17V427000, but not exactly the same yet. Reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ I drove the following few days while waiting for Ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. Ford declined my car for a recall. If one Googles the same model and issue, there are a LOT of people with the same issue around the same mileage. I'm continuing to hesitantly drive as I need to get to/from work. I'm proceeding with getting the Torque Converter/Transmission replaced via the Ford Dealership at at a cost of ~ $5k as I have no other options at this time.
Additional Notes:
My 2017 Ford Fusion 2.0L AWD with ~ 70k mileage car started to show an acceleration hesitation when starting from a stop on Thursday and Friday of the week. The following Monday morning, my car would start to vibrate when at a stop sign or traffic light when in drive. Over the following couple days, the vibration became excessive to the point that the car would vibrate excessively and stall if left in Drive when at a stop. When one is at a stop and puts the car into Park, the engine RPM's immediately surge and then settle down to a normal RPM. There were no warning lamps or messages on the dash. I took the car to my local Meineke on Friday of the same week and they determined that it was a Torque Converter issue and that is something that they could not do. I then took the car to my the nearest Ford Dealership in which they confirmed that the Torque Converter was indeed the issue. They said that they did get Warnings from their obd reader but there are still no warning lamps on the dash. The Ford Dealership filed a claim with Ford as a Torque Converter and/or Transmission are a known issue at this time. My car is the same model year, made at the same factory in the same assembly time as a known recall. My issue is similar to Recall no. 17V427000, but not exactly the same yet. Reference: https://auto-recalls.justia.com/ford/fusion/2017/17v427000/ I drove the following few days while waiting for Ford's approval to proceed with the repair/replacement but now feel the car sporadically surge at highway speeds and it's getting more noticeable over time. Ford declined my car for a recall. If one Googles the same model and issue, there are a LOT of people with the same issue around the same mileage. I'm continuing to hesitantly drive as I need to get to/from work. I'm proceeding with getting the Torque Converter/Transmission replaced via the Ford Dealership at at a cost of ~ $5k as I have no other options at this time.
Mfg Campaign: 11423466
Recall Date: Jul 5, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Corrective Action:
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Additional Notes:
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Mfg Campaign: 11422849
Recall Date: Jun 29, 2021
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Corrective Action:
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Additional Notes:
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Mfg Campaign: 11422849
Recall Date: Jun 29, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 mph, the check engine warning light was illuminated and the vehicle began to stall. The contact stated he was able to park on the side of the road and restart the ignition before driving to his destination. The contact took the vehicle to 2 different independent mechanics and was informed the fourth cylinder was needing to be replaced. The vehicle was repaired but he continued to experience the failure. The contact took the vehicle to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 mph, the check engine warning light was illuminated and the vehicle began to stall. The contact stated he was able to park on the side of the road and restart the ignition before driving to his destination. The contact took the vehicle to 2 different independent mechanics and was informed the fourth cylinder was needing to be replaced. The vehicle was repaired but he continued to experience the failure. The contact took the vehicle to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 mph, the check engine warning light was illuminated and the vehicle began to stall. The contact stated he was able to park on the side of the road and restart the ignition before driving to his destination. The contact took the vehicle to 2 different independent mechanics and was informed the fourth cylinder was needing to be replaced. The vehicle was repaired but he continued to experience the failure. The contact took the vehicle to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
Mfg Campaign: 11421965
Recall Date: Jun 23, 2021
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place the vehicle into the park(P), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place the vehicle into the park(P), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that upon shifting his gear lever into drive(D), the gears began to blink as the "system shift fault" warning light illuminated. The contact was able to move the vehicle into reverse(R); however, the shifter had become stuck in reverse. After the contact was able to place the vehicle into the park(P), he towed the vehicle to a dealer where they informed him that the shifter cable bushing needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.
Mfg Campaign: 11421718
Recall Date: Jun 21, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car has 77,116 miles. The check engine light came on. Took it to the dealership. Engine was blown. Coolant intrusion into #2 cylinder. The engine had to be replaced. According to the dealership this is a known problem with this engine fords aware but not recalling it. Looked online and a ton of exact same complaints
Corrective Action:
My car has 77,116 miles. The check engine light came on. Took it to the dealership. Engine was blown. Coolant intrusion into #2 cylinder. The engine had to be replaced. According to the dealership this is a known problem with this engine fords aware but not recalling it. Looked online and a ton of exact same complaints
Additional Notes:
My car has 77,116 miles. The check engine light came on. Took it to the dealership. Engine was blown. Coolant intrusion into #2 cylinder. The engine had to be replaced. According to the dealership this is a known problem with this engine fords aware but not recalling it. Looked online and a ton of exact same complaints
Mfg Campaign: 11420794
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Corrective Action:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Additional Notes:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Mfg Campaign: 11420862
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Corrective Action:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Additional Notes:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Mfg Campaign: 11420862
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Corrective Action:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Additional Notes:
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Mfg Campaign: 11420862
Recall Date: Jun 14, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V427000 (Power train). The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V427000 (Power train). The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated that whenever the gear shifter was placed in reverse, the gear shifter inadvertently shifted out of reverse without driver input. There was no warning light illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V427000 (Power train). The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Mfg Campaign: 11420418
Recall Date: Jun 10, 2021
Ford Motor Company
Defect Description:
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD
Potential Consequences:
Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen driving this could have resulted in a serious accident
Corrective Action:
Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen driving this could have resulted in a serious accident
Additional Notes:
Was driving my cat and it popped up shift system fault. I couldn't move my car. It stalled in the middle of the road. I contacted several people about this. Found out the shifter cable came loose from the transmission. The clamp that hold its on was gone.i happened to just backed up and this happened. If this was to happen driving this could have resulted in a serious accident
Mfg Campaign: 11420276
Recall Date: Jun 9, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes failed - low brake fluid light came on - upon startup - putting vehicle in gear multiple warning lights came on - brake pedal went all the way to the floor - reduced stopping capability - an accident waiting to happen Dealership replaced 3 of 4 brake hoses; two hoses had bubbles and the third had ruptured A day earlier brakes were spongy
Corrective Action:
Brakes failed - low brake fluid light came on - upon startup - putting vehicle in gear multiple warning lights came on - brake pedal went all the way to the floor - reduced stopping capability - an accident waiting to happen Dealership replaced 3 of 4 brake hoses; two hoses had bubbles and the third had ruptured A day earlier brakes were spongy
Additional Notes:
Brakes failed - low brake fluid light came on - upon startup - putting vehicle in gear multiple warning lights came on - brake pedal went all the way to the floor - reduced stopping capability - an accident waiting to happen Dealership replaced 3 of 4 brake hoses; two hoses had bubbles and the third had ruptured A day earlier brakes were spongy
Mfg Campaign: 11420298
Recall Date: Jun 9, 2021
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2017 Ford Fusion. The contact stated while driving 15 mph, the front driver’s side tire became flat. The contact attempted to change the tire but was unable to remove the lug nuts. The contact called AAA however, roadside assistance was also unable to remove the lug nuts. The contact stated that the lug nuts were swollen due to the heat. The vehicle was then towed to a local dealer. The mechanic removed the lug nuts and repaired the tire. The manufacturer was informed of the failure. The failure mileage was approximately 32,528.
Corrective Action:
The contact owns a 2017 Ford Fusion. The contact stated while driving 15 mph, the front driver’s side tire became flat. The contact attempted to change the tire but was unable to remove the lug nuts. The contact called AAA however, roadside assistance was also unable to remove the lug nuts. The contact stated that the lug nuts were swollen due to the heat. The vehicle was then towed to a local dealer. The mechanic removed the lug nuts and repaired the tire. The manufacturer was informed of the failure. The failure mileage was approximately 32,528.
Additional Notes:
The contact owns a 2017 Ford Fusion. The contact stated while driving 15 mph, the front driver’s side tire became flat. The contact attempted to change the tire but was unable to remove the lug nuts. The contact called AAA however, roadside assistance was also unable to remove the lug nuts. The contact stated that the lug nuts were swollen due to the heat. The vehicle was then towed to a local dealer. The mechanic removed the lug nuts and repaired the tire. The manufacturer was informed of the failure. The failure mileage was approximately 32,528.
Mfg Campaign: 11419627
Recall Date: Jun 4, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
After driving on the highway approximately 30 miles I came to a stop sign. Stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. Got to the next stop sign not even a quarter mile down the road. Stopped began to accelerate and it happened again. Continued my trek onto the freeway, car drive fine, shifted gears fine. After about an hour on the freeway I came into traffic, stopped, began to accelerate again and the same thing happened. This time my car began to violently shake. I pulled over to the side of the road. The wrench icon popped up on my dash. I shut the vehicle off. After sometime attempted to start the vehicle again to see if I could limp it to the next exit, vehicle continued shaking violently. Had to have vehicle towed off the road. Currently waiting to get it into a Ford deal ship for diagnostic. Car is still inoperable. Consumer had it diagnosed by a Ford dealership who confirmed it is an internal manufacturer failure. Vehicle was manufactured in April 2017 and the recall is for cars manufactured May 2017- June 2017. Consumer contacted the Ford company asking for help, but no help was offered.
Corrective Action:
After driving on the highway approximately 30 miles I came to a stop sign. Stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. Got to the next stop sign not even a quarter mile down the road. Stopped began to accelerate and it happened again. Continued my trek onto the freeway, car drive fine, shifted gears fine. After about an hour on the freeway I came into traffic, stopped, began to accelerate again and the same thing happened. This time my car began to violently shake. I pulled over to the side of the road. The wrench icon popped up on my dash. I shut the vehicle off. After sometime attempted to start the vehicle again to see if I could limp it to the next exit, vehicle continued shaking violently. Had to have vehicle towed off the road. Currently waiting to get it into a Ford deal ship for diagnostic. Car is still inoperable. Consumer had it diagnosed by a Ford dealership who confirmed it is an internal manufacturer failure. Vehicle was manufactured in April 2017 and the recall is for cars manufactured May 2017- June 2017. Consumer contacted the Ford company asking for help, but no help was offered.
Additional Notes:
After driving on the highway approximately 30 miles I came to a stop sign. Stopped and went to accurate again, car shifted so hard it felt like someone rear ended me. Got to the next stop sign not even a quarter mile down the road. Stopped began to accelerate and it happened again. Continued my trek onto the freeway, car drive fine, shifted gears fine. After about an hour on the freeway I came into traffic, stopped, began to accelerate again and the same thing happened. This time my car began to violently shake. I pulled over to the side of the road. The wrench icon popped up on my dash. I shut the vehicle off. After sometime attempted to start the vehicle again to see if I could limp it to the next exit, vehicle continued shaking violently. Had to have vehicle towed off the road. Currently waiting to get it into a Ford deal ship for diagnostic. Car is still inoperable. Consumer had it diagnosed by a Ford dealership who confirmed it is an internal manufacturer failure. Vehicle was manufactured in April 2017 and the recall is for cars manufactured May 2017- June 2017. Consumer contacted the Ford company asking for help, but no help was offered.
Mfg Campaign: 11419211
Recall Date: Jun 1, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
check engine light on with misfire code reading. replaced plugs, coil packs, replaced again by dealer, now it is eating antifreeze, adding it every few days, heat doesnt work when needed. today it notified that it was over temperature, so pulled over and added more antifreeze.
Corrective Action:
check engine light on with misfire code reading. replaced plugs, coil packs, replaced again by dealer, now it is eating antifreeze, adding it every few days, heat doesnt work when needed. today it notified that it was over temperature, so pulled over and added more antifreeze.
Additional Notes:
check engine light on with misfire code reading. replaced plugs, coil packs, replaced again by dealer, now it is eating antifreeze, adding it every few days, heat doesnt work when needed. today it notified that it was over temperature, so pulled over and added more antifreeze.
Mfg Campaign: 11418172
Recall Date: May 22, 2021
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Valencia, CA • 36 yrs
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