Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S43
Recall Date: Dec 5, 2016
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD WIPERS CHATTER ACROSS WINDOW WHEN IT'S RAINING. THE CHATTER GETS SO BAD THAT THEY SKIP ACROSS THE WINDOW NOT CLEARING THE WINDOW COMPLETELY HITTING THE POST ON THE LEFT SIDE. THEN WHEN THEY ARE IN AN UPRIGHT POSITION THEY WILL STOP AND MAKE A LOUD SCRAPPING SOUND. THEY HAVE CHATTERED SO BAD THAT THEY HAVE ACTUALLY STOPED FUNCTIONING IN THE RAIN LEAVING NO VISIBILITY FOR DRIVING. THIS WAS ON THE FREEWAY CAUSING A DANGEROUS SITUATION. THE CAR HAS BEEN TAKEN INTO THE LOCAL FORD DEALERSHIP 4 TIMES. 1 TIME AFTER WE PURCHASED THE CAR, APPROXIMATELY 800 MILES, AND WE WERE TOLD THE WIPERS WERE JUST DIRTY. BETWEEN THIS VISIT AND THE NEXT 3 WE HAD TO PURCHASE REPLACEMENT WIPERS AT 6,000 MILES AS THE WIPERS WERE NOT PROPERLY CLEARING THE WINDOW, BUT THEY WERE ALSO CAUSING CHATTER. . HOWEVER, THE OLD WIPERS APPEARED BRAND NEW. DURING THE NEXT 3 VISITS TO THE LOCAL FORD DEALERSHIP IN EUREKA CA WE WERE TOLD NOTHING WAS WRONG, BUT THEY APPLIED RAINEX OR A SIMILAR PRODUCT. THE WINDOW WAS "CLEANED". LASTLY THE WINDSHIELD WIPERS WERE REPLACED. THEY ALSO APPEARED BRAND NEW. UPON TALKING TO THE SERVICE REP WE WERE TOLD THAT THE WIPERS ON OUR FORD FUSION WERE NOT PROPERLY DESIGNED FOR OUR FORD FUSION AND THEY WERE FACTORY WIPERS. HE ALSO STATED THAT SEVERAL OF THE SERVICE TECHS HAVE FUSIONS AND THEY HAVE HAD SIMILAR SITUATIONS. WE HAVE HAD THIS SET OF WIPERS ON FOR SEVERAL WEEKS AND ALREADY RUNNING INTO PROBLEMS. I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE I REALLY LIKE IT. HOWEVER, I CAN'T JEOPARDIZE THE LIVES OF MY GRANDCHILDREN, OTHERS AND MYSELF. PLEASE HELP MISS MIMI
Corrective Action:
WINDSHIELD WIPERS CHATTER ACROSS WINDOW WHEN IT'S RAINING. THE CHATTER GETS SO BAD THAT THEY SKIP ACROSS THE WINDOW NOT CLEARING THE WINDOW COMPLETELY HITTING THE POST ON THE LEFT SIDE. THEN WHEN THEY ARE IN AN UPRIGHT POSITION THEY WILL STOP AND MAKE A LOUD SCRAPPING SOUND. THEY HAVE CHATTERED SO BAD THAT THEY HAVE ACTUALLY STOPED FUNCTIONING IN THE RAIN LEAVING NO VISIBILITY FOR DRIVING. THIS WAS ON THE FREEWAY CAUSING A DANGEROUS SITUATION. THE CAR HAS BEEN TAKEN INTO THE LOCAL FORD DEALERSHIP 4 TIMES. 1 TIME AFTER WE PURCHASED THE CAR, APPROXIMATELY 800 MILES, AND WE WERE TOLD THE WIPERS WERE JUST DIRTY. BETWEEN THIS VISIT AND THE NEXT 3 WE HAD TO PURCHASE REPLACEMENT WIPERS AT 6,000 MILES AS THE WIPERS WERE NOT PROPERLY CLEARING THE WINDOW, BUT THEY WERE ALSO CAUSING CHATTER. . HOWEVER, THE OLD WIPERS APPEARED BRAND NEW. DURING THE NEXT 3 VISITS TO THE LOCAL FORD DEALERSHIP IN EUREKA CA WE WERE TOLD NOTHING WAS WRONG, BUT THEY APPLIED RAINEX OR A SIMILAR PRODUCT. THE WINDOW WAS "CLEANED". LASTLY THE WINDSHIELD WIPERS WERE REPLACED. THEY ALSO APPEARED BRAND NEW. UPON TALKING TO THE SERVICE REP WE WERE TOLD THAT THE WIPERS ON OUR FORD FUSION WERE NOT PROPERLY DESIGNED FOR OUR FORD FUSION AND THEY WERE FACTORY WIPERS. HE ALSO STATED THAT SEVERAL OF THE SERVICE TECHS HAVE FUSIONS AND THEY HAVE HAD SIMILAR SITUATIONS. WE HAVE HAD THIS SET OF WIPERS ON FOR SEVERAL WEEKS AND ALREADY RUNNING INTO PROBLEMS. I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE I REALLY LIKE IT. HOWEVER, I CAN'T JEOPARDIZE THE LIVES OF MY GRANDCHILDREN, OTHERS AND MYSELF. PLEASE HELP MISS MIMI
Additional Notes:
WINDSHIELD WIPERS CHATTER ACROSS WINDOW WHEN IT'S RAINING. THE CHATTER GETS SO BAD THAT THEY SKIP ACROSS THE WINDOW NOT CLEARING THE WINDOW COMPLETELY HITTING THE POST ON THE LEFT SIDE. THEN WHEN THEY ARE IN AN UPRIGHT POSITION THEY WILL STOP AND MAKE A LOUD SCRAPPING SOUND. THEY HAVE CHATTERED SO BAD THAT THEY HAVE ACTUALLY STOPED FUNCTIONING IN THE RAIN LEAVING NO VISIBILITY FOR DRIVING. THIS WAS ON THE FREEWAY CAUSING A DANGEROUS SITUATION. THE CAR HAS BEEN TAKEN INTO THE LOCAL FORD DEALERSHIP 4 TIMES. 1 TIME AFTER WE PURCHASED THE CAR, APPROXIMATELY 800 MILES, AND WE WERE TOLD THE WIPERS WERE JUST DIRTY. BETWEEN THIS VISIT AND THE NEXT 3 WE HAD TO PURCHASE REPLACEMENT WIPERS AT 6,000 MILES AS THE WIPERS WERE NOT PROPERLY CLEARING THE WINDOW, BUT THEY WERE ALSO CAUSING CHATTER. . HOWEVER, THE OLD WIPERS APPEARED BRAND NEW. DURING THE NEXT 3 VISITS TO THE LOCAL FORD DEALERSHIP IN EUREKA CA WE WERE TOLD NOTHING WAS WRONG, BUT THEY APPLIED RAINEX OR A SIMILAR PRODUCT. THE WINDOW WAS "CLEANED". LASTLY THE WINDSHIELD WIPERS WERE REPLACED. THEY ALSO APPEARED BRAND NEW. UPON TALKING TO THE SERVICE REP WE WERE TOLD THAT THE WIPERS ON OUR FORD FUSION WERE NOT PROPERLY DESIGNED FOR OUR FORD FUSION AND THEY WERE FACTORY WIPERS. HE ALSO STATED THAT SEVERAL OF THE SERVICE TECHS HAVE FUSIONS AND THEY HAVE HAD SIMILAR SITUATIONS. WE HAVE HAD THIS SET OF WIPERS ON FOR SEVERAL WEEKS AND ALREADY RUNNING INTO PROBLEMS. I SHOULDN'T BE AFRAID TO DRIVE MY CAR BECAUSE I REALLY LIKE IT. HOWEVER, I CAN'T JEOPARDIZE THE LIVES OF MY GRANDCHILDREN, OTHERS AND MYSELF. PLEASE HELP MISS MIMI
Mfg Campaign: 11079041
Recall Date: Mar 14, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.
Corrective Action:
MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.
Additional Notes:
MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.
Mfg Campaign: 11078999
Recall Date: Mar 13, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.
Corrective Action:
MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.
Additional Notes:
MY 2017 FUSION HAS COMPLETELY STALLED ON 2 DIFFERENT OCCASIONS WHILE DRIVING. THE LATEST INCIDENT OCCURRED ON 3/4/18. AS I PROCEEDED TO MAKE A LEFT TURN AT A BUSY INTERSECTION..THE CAR SHUT OFF WITH NO WARNING. WE WERE ALMOST REAR ENDED BY ANOTHER PERSON. THE CAR WOULD NOT START UNTIL SOMEONE GAVE US A BOOST. MY HAZARDS WERE ALSO INEFFECTIVE. MY CAR STAYED AT THE BRONDE FORD DEALERSHIP FOR 4 DAYS AND THEY SAID THAT THERE WERE NO CODES SO THERE ARE NO PROBLEMS. MY CHILD AND I WERE IN GRAVE DANGER AND STILL IN DANGER BECAUSE THEY CAN'T FIND A SOLUTION. I'M TERRIFIED TO DRIVE WITH MY BABY.
Mfg Campaign: 11078999
Recall Date: Mar 13, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Corrective Action:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Additional Notes:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Mfg Campaign: 11073850
Recall Date: Feb 20, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Corrective Action:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Additional Notes:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Mfg Campaign: 11073850
Recall Date: Feb 20, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Corrective Action:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Additional Notes:
CAR WAS ACCELERATING ON THE HIGHWAY AT ABOUT 50 MPH AND OUT OF NO WHERE CAR SHIFTS VERY HARD AND ALL POWER IS LOST. HAD TO LIMP TO THE SIDE OF THE HIGHWAY AND SHUT IT OFF. THIS WAS VERY DANGEROUS. AFTER A RESTART IT SEEMED TO ACT FINE UNTIL TODAY WHEN THE SAME THING HAPPENED ON A LOCAL ROAD AT ABOUT 20 MPH.
Mfg Campaign: 11073850
Recall Date: Feb 20, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL BECAME LOOSE WHILE DRIVING
Corrective Action:
STEERING WHEEL BECAME LOOSE WHILE DRIVING
Additional Notes:
STEERING WHEEL BECAME LOOSE WHILE DRIVING
Mfg Campaign: 11073384
Recall Date: Feb 17, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Corrective Action:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Additional Notes:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Mfg Campaign: 11072852
Recall Date: Feb 14, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Corrective Action:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Additional Notes:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Mfg Campaign: 11072852
Recall Date: Feb 14, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Corrective Action:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Additional Notes:
DRIVING ON ROAD ROUGHLY 40 MPH AND VEHICLE COMPLETELY LOST POWER. CAR LOST POWER AND STARTED SLOWING DOWN. ERROR MESSAGE ON THE DASH "FULL ACCESSORY POWER ACTIVE:. NEEDED TO IMMEDIATELY PULL OFF TO THE RIGHT OF THE ROAD IN ORDER TO AVOID TRAFFIC. THIS IS A SERIOUS ISSUE.
Mfg Campaign: 11072852
Recall Date: Feb 14, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.
Corrective Action:
JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.
Additional Notes:
JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.
Mfg Campaign: 11064082
Recall Date: Jan 22, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.
Corrective Action:
JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.
Additional Notes:
JUST AFTER LEAVING DEALERSHIP FOR THE CARS FIRST OIL CHANGE, THE CAR NO LONGER HAS BLINKERS, WIPERS (EXCEPT FAST SPEED) AND ALL STEERING WHEEL CONTROLS ARE INACTIVE.
Mfg Campaign: 11064082
Recall Date: Jan 22, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
OWNER WENT TO PASS ANOTHER VEHICLE AT SPEED AND USED THE CARS "SPORT MODE". WHEN OWNER ENABLED SPORT MODE CAR SPUTTERED AND LOST MAJORITY OF POWER AND DISPLAYED A "SEE MANUAL" LIGHT. OWNER DROVE CAR TO JORDAN FORD OF SAN ANTONIO WHERE THE PRESENTED HIM WITH CODE P0234 FOR TURBOCHARGER OVERBOOSTING. DEALERSHIP RESET CARS COMPUTER AND DID NOTHING ELSE.
Corrective Action:
OWNER WENT TO PASS ANOTHER VEHICLE AT SPEED AND USED THE CARS "SPORT MODE". WHEN OWNER ENABLED SPORT MODE CAR SPUTTERED AND LOST MAJORITY OF POWER AND DISPLAYED A "SEE MANUAL" LIGHT. OWNER DROVE CAR TO JORDAN FORD OF SAN ANTONIO WHERE THE PRESENTED HIM WITH CODE P0234 FOR TURBOCHARGER OVERBOOSTING. DEALERSHIP RESET CARS COMPUTER AND DID NOTHING ELSE.
Additional Notes:
OWNER WENT TO PASS ANOTHER VEHICLE AT SPEED AND USED THE CARS "SPORT MODE". WHEN OWNER ENABLED SPORT MODE CAR SPUTTERED AND LOST MAJORITY OF POWER AND DISPLAYED A "SEE MANUAL" LIGHT. OWNER DROVE CAR TO JORDAN FORD OF SAN ANTONIO WHERE THE PRESENTED HIM WITH CODE P0234 FOR TURBOCHARGER OVERBOOSTING. DEALERSHIP RESET CARS COMPUTER AND DID NOTHING ELSE.
Mfg Campaign: 11062911
Recall Date: Jan 15, 2018
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL BECAME LOOSE AND HAD AN EXTREME AMOUNT OF PLAY IN IT. I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED AND REPAIRED. THEY TOOK CARE OF IT WITH NO PROBLEM. AFTER RETURNING HOME MY WIFE SUGGESTED I CHECK AND SEE IF THERE HAD BEEN A RECALL ABOUT THIS ISSUE AND I FOUND THE ARTICLE ABOUT THE 2014 TO 2016 INVESTIGATION. WE THOUGHT IT SHOULD BE MADE KNOWN THAT IT ALSO IS HAPPENING IN 2017 MODELS. THE SERVICE TECHNICIAN TOLD ME THIS WAS THE SECOND ONE HE HAS SEEN ALTHOUGH HE WAS NOT SPECIFIC IF THEY WERE BOTH 2017 MODELS.
Corrective Action:
THE STEERING WHEEL BECAME LOOSE AND HAD AN EXTREME AMOUNT OF PLAY IN IT. I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED AND REPAIRED. THEY TOOK CARE OF IT WITH NO PROBLEM. AFTER RETURNING HOME MY WIFE SUGGESTED I CHECK AND SEE IF THERE HAD BEEN A RECALL ABOUT THIS ISSUE AND I FOUND THE ARTICLE ABOUT THE 2014 TO 2016 INVESTIGATION. WE THOUGHT IT SHOULD BE MADE KNOWN THAT IT ALSO IS HAPPENING IN 2017 MODELS. THE SERVICE TECHNICIAN TOLD ME THIS WAS THE SECOND ONE HE HAS SEEN ALTHOUGH HE WAS NOT SPECIFIC IF THEY WERE BOTH 2017 MODELS.
Additional Notes:
THE STEERING WHEEL BECAME LOOSE AND HAD AN EXTREME AMOUNT OF PLAY IN IT. I TOOK IT IN TO THE DEALER TO HAVE IT CHECKED AND REPAIRED. THEY TOOK CARE OF IT WITH NO PROBLEM. AFTER RETURNING HOME MY WIFE SUGGESTED I CHECK AND SEE IF THERE HAD BEEN A RECALL ABOUT THIS ISSUE AND I FOUND THE ARTICLE ABOUT THE 2014 TO 2016 INVESTIGATION. WE THOUGHT IT SHOULD BE MADE KNOWN THAT IT ALSO IS HAPPENING IN 2017 MODELS. THE SERVICE TECHNICIAN TOLD ME THIS WAS THE SECOND ONE HE HAS SEEN ALTHOUGH HE WAS NOT SPECIFIC IF THEY WERE BOTH 2017 MODELS.
Mfg Campaign: 11058092
Recall Date: Jan 2, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.
Corrective Action:
CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.
Additional Notes:
CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.
Mfg Campaign: 11057640
Recall Date: Dec 30, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.
Corrective Action:
CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.
Additional Notes:
CAR SHUT OFF WHILE STOPPED AT A RED LIGHT WITH NO WARNING AND THEN WHEN I WENT TO RESUME DRIVING THE CAR SAID IT WAS IN ACCESSORY MODE. I STARTED TO ROLL BACK AS I TOOK MY FOOT OFF THE BRAKE. I WAS ABLE TO TURN OFF THE CAR AND RESTART IT. I PULLED OVER FOR A LITTLE WHILE AND STOPPED AND RESTARTED THE VEHICLE SEVERAL TIMES BEFORE FEELING SAFE TO PROCEED. THERE WERE SEVERAL OTHER CARS BEHIND ME WHEN THIS OCCURRED AND I AM THANKFUL I DID NOT ROLL BACK INTO ONE OF THEM. I TOOK IT TO THE DEALERSHIP AND THEY WERE UNABLE TO TELL ME WHAT CAUSED THIS PROBLEM. THEY SAID THERE WERE UNAWARE OF ANY ISSUES LIKE THIS. I HOWEVER HAD AN ISSUE WITH THE TRANSMISSION AS WELL THAT WAS CAUSING A HARSH SHIFT THAT I WAS TAKING THE CAR IN FOR REPAIRS FOR. THERE IS ONLY 10821 MILES ON THIS VEHICLE AND IT IS STILL UNDER WARRANTY. THE DEALERSHIP HAD MY VEHICLE FOR 2 WEEKS AND HAS REPLACED THE CLUTCHES, SEALS, AND BUSHING ACCORDING TO THE REPORT WE RECEIVED. I DO NOT FEEL AS THOUGH A NEW CAR SHOULD HAVE TRANSMISSION ISSUES THIS SOON. I AM CONCERNED IF OTHERS WOULD FIND THE SAME ISSUES WITH THE NEW FUSION SPORT.
Mfg Campaign: 11057640
Recall Date: Dec 30, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
MY STEERING WHEEL HAS BECOME VERY LOOSE AND FEELS LIKE IT'S GOING TO FALL OFF. I HAVE VIDEO FOR PROOF. 2017 FORD FUSION SPORT.
Corrective Action:
MY STEERING WHEEL HAS BECOME VERY LOOSE AND FEELS LIKE IT'S GOING TO FALL OFF. I HAVE VIDEO FOR PROOF. 2017 FORD FUSION SPORT.
Additional Notes:
MY STEERING WHEEL HAS BECOME VERY LOOSE AND FEELS LIKE IT'S GOING TO FALL OFF. I HAVE VIDEO FOR PROOF. 2017 FORD FUSION SPORT.
Mfg Campaign: 11057484
Recall Date: Dec 29, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE HEADLINER FELL OUT OF PLACE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MID VALLEY FORD DEALER LOCATED AT 201 NE POLK SATION RD, DALLAS, OR) AND THE HEADLINER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE CURTAIN AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOUNTING BRACKETS WERE WELDED INTO THE WRONG POSITION IN THE VEHICLE. THE ROOF OF THE VEHICLE WOULD HAVE TO BE DETACHED AND RE-WELDED INTO THE CORRECT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE HEADLINER FELL OUT OF PLACE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MID VALLEY FORD DEALER LOCATED AT 201 NE POLK SATION RD, DALLAS, OR) AND THE HEADLINER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE CURTAIN AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOUNTING BRACKETS WERE WELDED INTO THE WRONG POSITION IN THE VEHICLE. THE ROOF OF THE VEHICLE WOULD HAVE TO BE DETACHED AND RE-WELDED INTO THE CORRECT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE HEADLINER FELL OUT OF PLACE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MID VALLEY FORD DEALER LOCATED AT 201 NE POLK SATION RD, DALLAS, OR) AND THE HEADLINER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE CURTAIN AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOUNTING BRACKETS WERE WELDED INTO THE WRONG POSITION IN THE VEHICLE. THE ROOF OF THE VEHICLE WOULD HAVE TO BE DETACHED AND RE-WELDED INTO THE CORRECT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Mfg Campaign: 11055955
Recall Date: Dec 21, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE HEADLINER FELL OUT OF PLACE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MID VALLEY FORD DEALER LOCATED AT 201 NE POLK SATION RD, DALLAS, OR) AND THE HEADLINER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE CURTAIN AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOUNTING BRACKETS WERE WELDED INTO THE WRONG POSITION IN THE VEHICLE. THE ROOF OF THE VEHICLE WOULD HAVE TO BE DETACHED AND RE-WELDED INTO THE CORRECT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE HEADLINER FELL OUT OF PLACE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MID VALLEY FORD DEALER LOCATED AT 201 NE POLK SATION RD, DALLAS, OR) AND THE HEADLINER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE CURTAIN AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOUNTING BRACKETS WERE WELDED INTO THE WRONG POSITION IN THE VEHICLE. THE ROOF OF THE VEHICLE WOULD HAVE TO BE DETACHED AND RE-WELDED INTO THE CORRECT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD FUSION. THE CONTACT STATED THAT THE HEADLINER FELL OUT OF PLACE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MID VALLEY FORD DEALER LOCATED AT 201 NE POLK SATION RD, DALLAS, OR) AND THE HEADLINER WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SIDE CURTAIN AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR BAG WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOUNTING BRACKETS WERE WELDED INTO THE WRONG POSITION IN THE VEHICLE. THE ROOF OF THE VEHICLE WOULD HAVE TO BE DETACHED AND RE-WELDED INTO THE CORRECT POSITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Mfg Campaign: 11055955
Recall Date: Dec 21, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR IS A 2017 FORD FUSION SPORT 2.7L ECOBOOST CAR STALLED RANDOMLY. DROVE FOR ABOUT 20 MINUTES PRIOR TO STALLING. WAS STOPPED AT A BUSY INTERSECTION ON A CITY STREET ABOUT TO MAKE A LEFT HAND TURN, THE CAR STALLED AND WENT INTO FULL ACCESSORY MODE. STARTED THE CAR BACK UP AFTERWARDS WITH NO PROBLEMS. CAR HAS 8500 MILES ON IT. A CAR STALLING WHILE IN DRIVE IS UNSAFE IN THE CASE OF BEING ON TRAIN TRACKS, STALLING COULD BE FATAL. CAN NOT BE REPLICATED AND NO CODES THROWN. WITH NO CODES, DEALER HAS NO IDEA WHAT THE ISSUE COULD BE. SEVERAL OTHERS (CAR EXPERTS, SOME ASE CERTIFIED) STATE CAMSHAFT POSITION SENSOR COULD BE THE FAULT.
Corrective Action:
CAR IS A 2017 FORD FUSION SPORT 2.7L ECOBOOST CAR STALLED RANDOMLY. DROVE FOR ABOUT 20 MINUTES PRIOR TO STALLING. WAS STOPPED AT A BUSY INTERSECTION ON A CITY STREET ABOUT TO MAKE A LEFT HAND TURN, THE CAR STALLED AND WENT INTO FULL ACCESSORY MODE. STARTED THE CAR BACK UP AFTERWARDS WITH NO PROBLEMS. CAR HAS 8500 MILES ON IT. A CAR STALLING WHILE IN DRIVE IS UNSAFE IN THE CASE OF BEING ON TRAIN TRACKS, STALLING COULD BE FATAL. CAN NOT BE REPLICATED AND NO CODES THROWN. WITH NO CODES, DEALER HAS NO IDEA WHAT THE ISSUE COULD BE. SEVERAL OTHERS (CAR EXPERTS, SOME ASE CERTIFIED) STATE CAMSHAFT POSITION SENSOR COULD BE THE FAULT.
Additional Notes:
CAR IS A 2017 FORD FUSION SPORT 2.7L ECOBOOST CAR STALLED RANDOMLY. DROVE FOR ABOUT 20 MINUTES PRIOR TO STALLING. WAS STOPPED AT A BUSY INTERSECTION ON A CITY STREET ABOUT TO MAKE A LEFT HAND TURN, THE CAR STALLED AND WENT INTO FULL ACCESSORY MODE. STARTED THE CAR BACK UP AFTERWARDS WITH NO PROBLEMS. CAR HAS 8500 MILES ON IT. A CAR STALLING WHILE IN DRIVE IS UNSAFE IN THE CASE OF BEING ON TRAIN TRACKS, STALLING COULD BE FATAL. CAN NOT BE REPLICATED AND NO CODES THROWN. WITH NO CODES, DEALER HAS NO IDEA WHAT THE ISSUE COULD BE. SEVERAL OTHERS (CAR EXPERTS, SOME ASE CERTIFIED) STATE CAMSHAFT POSITION SENSOR COULD BE THE FAULT.
Mfg Campaign: 11054784
Recall Date: Dec 14, 2017
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