Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S12
Recall Date: Mar 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S08
Recall Date: Mar 12, 2018
Consumer Complaints
494 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GEAR DIAL STUCK IN PARK MODE. GEAR DIAL I WILL NOT MOVE. WHEN THE PROBLEM FIRST STARTED THEN TURNING THE CAR ON AND OFF AND TRYING OVER AND OVER I WAS ABLE TO GET IT INTO GEAR. THIS LAST TIME THAT DIDN'T WORK. ATTEMPTED TO GET THE CAR IN NEUTRAL USING THE NEUTRAL OVERRIDE METHOD BUT IT FAILED. CAR HAD TO BE WENCHED ONTO THE TOEING TRUCK WHILE STUCK IN GEAR. PROBLEM BEGAN OCCURRING AT 40,000 MILES. THE BATTERY IN THE CAR DIED FROM LEAVING THE LIGHTS ON AND THIS SEEMED TO 'RESET' THE PROBLEM AND NO ISSUES FOR 6 WEEKS. ORANGE WRENCH WARNING SIGN APPEARED AGAIN AND NOW THE CAR IS STUCK IN PARK AND HAVE TO TOW IT TO A FORD DEALER. I ALSO NOTICED THAT WHEN THIS PROBLEM OCCURRED THE BLUE ANTI THEFT LIGHT CONSTANTLY FLASHES. AFTER THE BATTERY DRAINED AND THE PROBLEM RESET THEN I ACCIDENTALLY HIT THE LOCK BUTTON TWICE AND THIS IS WHEN THE BLUE LIGHY STARTED FLASHING AGAIN AND I WAS UNABLE TO GET THE VEHICLE OUT OF PARK MODE. WHEN I FIRST PURCHASED THE VEHICLE AT 40,000 MILES I WAS DRIVING THE INTERSTATE AND THE BLUE ANTI THEFT LIGHT BEGAN FLASHING AND THE CAR ALARM SOUNDED WHILE I WAS AT A 75 MPH SPEED. I HAD TO STOP THE CAR, TURN IT OFF, HIT THE UNLOCK BUTTON ON MY KEY FOB TO GET THE. ALARM TO STOP SOUNDING. I BELIEVE THE TWO ISSUES MAY BE RELATED AS THEY HAPPEN AT THE SAME TIME. THE ORANGE WRENCH ONLY APPEARS WHEN THE CAR WILL NOT GO IN GEAR. WHEN THE CAR HAS EASILY GONE IN DEAR THE ORANGE WRENCH IS NOT PRESENT. AGAIN, I AM UNABLE TO ENGAGE THE NEUTRAL OVERRIDE BY USING THE KEY IN THE OVERRIDE SLOT. THE LIGHTS WILL FLASH ON THE DIAL BUT THE CAR WILL NOT GO INTO NEUTRAL, IT REMAINS STUCK. I HAVE TRIED MANY TIMES AND HAD OTHERS TRY IT AS WELL SO I KNOW IT'S NOT USER ERROR. CAR ALARM GOES OFF WHILE DRIVING ON THE INTERSTATE.
Corrective Action:
GEAR DIAL STUCK IN PARK MODE. GEAR DIAL I WILL NOT MOVE. WHEN THE PROBLEM FIRST STARTED THEN TURNING THE CAR ON AND OFF AND TRYING OVER AND OVER I WAS ABLE TO GET IT INTO GEAR. THIS LAST TIME THAT DIDN'T WORK. ATTEMPTED TO GET THE CAR IN NEUTRAL USING THE NEUTRAL OVERRIDE METHOD BUT IT FAILED. CAR HAD TO BE WENCHED ONTO THE TOEING TRUCK WHILE STUCK IN GEAR. PROBLEM BEGAN OCCURRING AT 40,000 MILES. THE BATTERY IN THE CAR DIED FROM LEAVING THE LIGHTS ON AND THIS SEEMED TO 'RESET' THE PROBLEM AND NO ISSUES FOR 6 WEEKS. ORANGE WRENCH WARNING SIGN APPEARED AGAIN AND NOW THE CAR IS STUCK IN PARK AND HAVE TO TOW IT TO A FORD DEALER. I ALSO NOTICED THAT WHEN THIS PROBLEM OCCURRED THE BLUE ANTI THEFT LIGHT CONSTANTLY FLASHES. AFTER THE BATTERY DRAINED AND THE PROBLEM RESET THEN I ACCIDENTALLY HIT THE LOCK BUTTON TWICE AND THIS IS WHEN THE BLUE LIGHY STARTED FLASHING AGAIN AND I WAS UNABLE TO GET THE VEHICLE OUT OF PARK MODE. WHEN I FIRST PURCHASED THE VEHICLE AT 40,000 MILES I WAS DRIVING THE INTERSTATE AND THE BLUE ANTI THEFT LIGHT BEGAN FLASHING AND THE CAR ALARM SOUNDED WHILE I WAS AT A 75 MPH SPEED. I HAD TO STOP THE CAR, TURN IT OFF, HIT THE UNLOCK BUTTON ON MY KEY FOB TO GET THE. ALARM TO STOP SOUNDING. I BELIEVE THE TWO ISSUES MAY BE RELATED AS THEY HAPPEN AT THE SAME TIME. THE ORANGE WRENCH ONLY APPEARS WHEN THE CAR WILL NOT GO IN GEAR. WHEN THE CAR HAS EASILY GONE IN DEAR THE ORANGE WRENCH IS NOT PRESENT. AGAIN, I AM UNABLE TO ENGAGE THE NEUTRAL OVERRIDE BY USING THE KEY IN THE OVERRIDE SLOT. THE LIGHTS WILL FLASH ON THE DIAL BUT THE CAR WILL NOT GO INTO NEUTRAL, IT REMAINS STUCK. I HAVE TRIED MANY TIMES AND HAD OTHERS TRY IT AS WELL SO I KNOW IT'S NOT USER ERROR. CAR ALARM GOES OFF WHILE DRIVING ON THE INTERSTATE.
Additional Notes:
GEAR DIAL STUCK IN PARK MODE. GEAR DIAL I WILL NOT MOVE. WHEN THE PROBLEM FIRST STARTED THEN TURNING THE CAR ON AND OFF AND TRYING OVER AND OVER I WAS ABLE TO GET IT INTO GEAR. THIS LAST TIME THAT DIDN'T WORK. ATTEMPTED TO GET THE CAR IN NEUTRAL USING THE NEUTRAL OVERRIDE METHOD BUT IT FAILED. CAR HAD TO BE WENCHED ONTO THE TOEING TRUCK WHILE STUCK IN GEAR. PROBLEM BEGAN OCCURRING AT 40,000 MILES. THE BATTERY IN THE CAR DIED FROM LEAVING THE LIGHTS ON AND THIS SEEMED TO 'RESET' THE PROBLEM AND NO ISSUES FOR 6 WEEKS. ORANGE WRENCH WARNING SIGN APPEARED AGAIN AND NOW THE CAR IS STUCK IN PARK AND HAVE TO TOW IT TO A FORD DEALER. I ALSO NOTICED THAT WHEN THIS PROBLEM OCCURRED THE BLUE ANTI THEFT LIGHT CONSTANTLY FLASHES. AFTER THE BATTERY DRAINED AND THE PROBLEM RESET THEN I ACCIDENTALLY HIT THE LOCK BUTTON TWICE AND THIS IS WHEN THE BLUE LIGHY STARTED FLASHING AGAIN AND I WAS UNABLE TO GET THE VEHICLE OUT OF PARK MODE. WHEN I FIRST PURCHASED THE VEHICLE AT 40,000 MILES I WAS DRIVING THE INTERSTATE AND THE BLUE ANTI THEFT LIGHT BEGAN FLASHING AND THE CAR ALARM SOUNDED WHILE I WAS AT A 75 MPH SPEED. I HAD TO STOP THE CAR, TURN IT OFF, HIT THE UNLOCK BUTTON ON MY KEY FOB TO GET THE. ALARM TO STOP SOUNDING. I BELIEVE THE TWO ISSUES MAY BE RELATED AS THEY HAPPEN AT THE SAME TIME. THE ORANGE WRENCH ONLY APPEARS WHEN THE CAR WILL NOT GO IN GEAR. WHEN THE CAR HAS EASILY GONE IN DEAR THE ORANGE WRENCH IS NOT PRESENT. AGAIN, I AM UNABLE TO ENGAGE THE NEUTRAL OVERRIDE BY USING THE KEY IN THE OVERRIDE SLOT. THE LIGHTS WILL FLASH ON THE DIAL BUT THE CAR WILL NOT GO INTO NEUTRAL, IT REMAINS STUCK. I HAVE TRIED MANY TIMES AND HAD OTHERS TRY IT AS WELL SO I KNOW IT'S NOT USER ERROR. CAR ALARM GOES OFF WHILE DRIVING ON THE INTERSTATE.
Mfg Campaign: 11390731
Recall Date: Jan 29, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GOT TOLD BY A CO-WORKER YESTERDAY THAT MY TRUNK WAS OPEN WHICH WAS STRANGE SINCE I HAD MY KEYS LAYING ON MY DESK WITH NOTHING ON TOP OF THEM. I DIDN'T THINK MUCH OF IT UNTIL TODAY UNTIL I PARKED MY CAR AFTER GETTING OFF WORK AND MY TRUNK OPENED AGAIN ON ITS' OWN. I DIDN'T PRESS THE BUTTON AND THERE WASN'T ANYTHING SITTING ON TOP OF IT BUT I COULD HEAR THE LATCH CONSTANTLY MAKING A NOISE AS IF THE LATCH WAS OPENING FOR THE TRUNK. MY KEYS WERE SITTING IN MY CUP HOLDER AT THAT TIME. LUCKILY BOTH TIMES MY VEHICLE WAS STATIONARY BUT I'VE READ UP ON THIS ISSUE AND IT HAS HAPPENED TO OTHER PEOPLE WHILE THE VEHICLE WAS IN MOTION
Corrective Action:
GOT TOLD BY A CO-WORKER YESTERDAY THAT MY TRUNK WAS OPEN WHICH WAS STRANGE SINCE I HAD MY KEYS LAYING ON MY DESK WITH NOTHING ON TOP OF THEM. I DIDN'T THINK MUCH OF IT UNTIL TODAY UNTIL I PARKED MY CAR AFTER GETTING OFF WORK AND MY TRUNK OPENED AGAIN ON ITS' OWN. I DIDN'T PRESS THE BUTTON AND THERE WASN'T ANYTHING SITTING ON TOP OF IT BUT I COULD HEAR THE LATCH CONSTANTLY MAKING A NOISE AS IF THE LATCH WAS OPENING FOR THE TRUNK. MY KEYS WERE SITTING IN MY CUP HOLDER AT THAT TIME. LUCKILY BOTH TIMES MY VEHICLE WAS STATIONARY BUT I'VE READ UP ON THIS ISSUE AND IT HAS HAPPENED TO OTHER PEOPLE WHILE THE VEHICLE WAS IN MOTION
Additional Notes:
GOT TOLD BY A CO-WORKER YESTERDAY THAT MY TRUNK WAS OPEN WHICH WAS STRANGE SINCE I HAD MY KEYS LAYING ON MY DESK WITH NOTHING ON TOP OF THEM. I DIDN'T THINK MUCH OF IT UNTIL TODAY UNTIL I PARKED MY CAR AFTER GETTING OFF WORK AND MY TRUNK OPENED AGAIN ON ITS' OWN. I DIDN'T PRESS THE BUTTON AND THERE WASN'T ANYTHING SITTING ON TOP OF IT BUT I COULD HEAR THE LATCH CONSTANTLY MAKING A NOISE AS IF THE LATCH WAS OPENING FOR THE TRUNK. MY KEYS WERE SITTING IN MY CUP HOLDER AT THAT TIME. LUCKILY BOTH TIMES MY VEHICLE WAS STATIONARY BUT I'VE READ UP ON THIS ISSUE AND IT HAS HAPPENED TO OTHER PEOPLE WHILE THE VEHICLE WAS IN MOTION
Mfg Campaign: 11390429
Recall Date: Jan 27, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURCHASED 2018 FORD FUSION TITANIUM USED IN AUGUST 2019. IN DECEMBER 2020 MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT FOR SERVICE. SERVICE TOLD ME THAT THERE IS A TECHNICAL BULLETIN ON THE ECOBOOST ENGINE BECAUSE THERE IS A BAD CAST ON THE HEAD. THIS CAUSES COOLANT TO LEAK INTO THE OIL. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENGINE. FORD REFUSES TO STAND BEHIND THEIR PRODUCT AND THE COST OF FIXING IT FALLS ON ME. THE VEHICLE WAS MOVING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR SMELT OF BURNING. WHITE SMOKE WAS COMING FROM THE EXHAUST.
Corrective Action:
PURCHASED 2018 FORD FUSION TITANIUM USED IN AUGUST 2019. IN DECEMBER 2020 MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT FOR SERVICE. SERVICE TOLD ME THAT THERE IS A TECHNICAL BULLETIN ON THE ECOBOOST ENGINE BECAUSE THERE IS A BAD CAST ON THE HEAD. THIS CAUSES COOLANT TO LEAK INTO THE OIL. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENGINE. FORD REFUSES TO STAND BEHIND THEIR PRODUCT AND THE COST OF FIXING IT FALLS ON ME. THE VEHICLE WAS MOVING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR SMELT OF BURNING. WHITE SMOKE WAS COMING FROM THE EXHAUST.
Additional Notes:
PURCHASED 2018 FORD FUSION TITANIUM USED IN AUGUST 2019. IN DECEMBER 2020 MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT FOR SERVICE. SERVICE TOLD ME THAT THERE IS A TECHNICAL BULLETIN ON THE ECOBOOST ENGINE BECAUSE THERE IS A BAD CAST ON THE HEAD. THIS CAUSES COOLANT TO LEAK INTO THE OIL. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENGINE. FORD REFUSES TO STAND BEHIND THEIR PRODUCT AND THE COST OF FIXING IT FALLS ON ME. THE VEHICLE WAS MOVING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR SMELT OF BURNING. WHITE SMOKE WAS COMING FROM THE EXHAUST.
Mfg Campaign: 11387691
Recall Date: Jan 12, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 FORD FUSION. WHILE DRIVING ON HIGHWAY, SIDE ROADS, AND THROUGH TOWN A ORANGE/ YELLOW WRENCH SYMBOL WOULD POP UP WITH 'SEE MANUAL.' LOOKED IN MANUAL AND SAID POWERTRAIN/ ENGINE FAULT. GOT THE VEHICLE SCANNED AT A SHOP AND CAME UP BRAKE TRANSMISSION SHIFT INTERLOCK(BTSI). THE LIGHT COMES ON AND OFF. BEEN TOLD MANY PEOPLE HAVE HAD THIS COMPLAINT AND STILL NO RECALL. GUY AT THE SHOP TOLD ME THEIR SHOULD BE A RECALL FOR THEM AS HE THOUGHT IN THE PREVIOUS YEARS THEIR WAS. LOOKED IT UP AND BY WHAT IT SAYS ONLINE, THAT IT BASICALLY KEEPS IT FROM SHIFTING OUT OF PARK WHILE FOOT IS NOT ON BRAKE.
Corrective Action:
2018 FORD FUSION. WHILE DRIVING ON HIGHWAY, SIDE ROADS, AND THROUGH TOWN A ORANGE/ YELLOW WRENCH SYMBOL WOULD POP UP WITH 'SEE MANUAL.' LOOKED IN MANUAL AND SAID POWERTRAIN/ ENGINE FAULT. GOT THE VEHICLE SCANNED AT A SHOP AND CAME UP BRAKE TRANSMISSION SHIFT INTERLOCK(BTSI). THE LIGHT COMES ON AND OFF. BEEN TOLD MANY PEOPLE HAVE HAD THIS COMPLAINT AND STILL NO RECALL. GUY AT THE SHOP TOLD ME THEIR SHOULD BE A RECALL FOR THEM AS HE THOUGHT IN THE PREVIOUS YEARS THEIR WAS. LOOKED IT UP AND BY WHAT IT SAYS ONLINE, THAT IT BASICALLY KEEPS IT FROM SHIFTING OUT OF PARK WHILE FOOT IS NOT ON BRAKE.
Additional Notes:
2018 FORD FUSION. WHILE DRIVING ON HIGHWAY, SIDE ROADS, AND THROUGH TOWN A ORANGE/ YELLOW WRENCH SYMBOL WOULD POP UP WITH 'SEE MANUAL.' LOOKED IN MANUAL AND SAID POWERTRAIN/ ENGINE FAULT. GOT THE VEHICLE SCANNED AT A SHOP AND CAME UP BRAKE TRANSMISSION SHIFT INTERLOCK(BTSI). THE LIGHT COMES ON AND OFF. BEEN TOLD MANY PEOPLE HAVE HAD THIS COMPLAINT AND STILL NO RECALL. GUY AT THE SHOP TOLD ME THEIR SHOULD BE A RECALL FOR THEM AS HE THOUGHT IN THE PREVIOUS YEARS THEIR WAS. LOOKED IT UP AND BY WHAT IT SAYS ONLINE, THAT IT BASICALLY KEEPS IT FROM SHIFTING OUT OF PARK WHILE FOOT IS NOT ON BRAKE.
Mfg Campaign: 11386925
Recall Date: Jan 7, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Corrective Action:
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Additional Notes:
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Mfg Campaign: 11355165
Recall Date: Sep 15, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Corrective Action:
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Additional Notes:
2018 FORD FUSION SE 1.5L ECOBOOST 66K MILES- 8/27/2020 I WAS EXITING THE FREEWAY APPROACHING A STOPLIGHT WHEN OUT OF NO WHERE MY CAR FELT AS IF IT WERE GOING TO STALL OUT, VERY ROUGH SHAKY IDLE, AND IDLING AT 800 OR LESS RPMS. ON GREEN, I ATTEMPTED TO GO AND MY CAR WAS HAVING TROUBLE ACCELERATING, AGAIN FEELING AS IF IT WAS GOING TO STALL DUE TO LITTLE POWER. THE CHECK ENGINE LIGHT CAME ON AND WAS FLASHING THEN WOULD STAY LIT, FLASHING EVERY SO OFTEN. AIR CONDITIONING WOULD GO IN AND OUT WARM TO COLD AND IT WAS ROUGH AND SHAKY TRYING TO GET THE CAR TO GO. I TOOK IT TO AUTOZONE IMMEDIATELY WHERE I GOT THE P0302 READING INVOLVING IGNITION COILS AND SPARK PLUGS. WE REPLACED ALL 4 PLUGS AND COIL PACKS THAT NIGHT AND THE FOLLOWING MORNING AND THE CAR WAS STILL IDLING ROUGH AND HAVING TROUBLE ACCELERATING. TOOK CAR TO A MECHANIC SHOP 8/29/2020 WHERE IT WAS LOOKED AT 8/30/2020. THEY TOLD ME IT WAS FOR SURE CYLINDER 2 MISFIRE AND THAT THE SPARK PLUG WAS COVERED IN OIL (WHICH WAS BRAND NEW COILS, NO OIL WHEN THEY WERE REPLACED JUST DAYS BEFORE). HAD THE CAR TOWED TO THE FORD DEALERSHIP I PURCHASED IT AT 9/1/2020 AND IT WAS INSPECTED THE FOLLOWING DAY. THE VERDICT WAS VERTICAL SCORING PRESENT ON CYLINDER WALLS IN CONSISTENT WITH PISTON AND PISTON RING CAUSING OIL CONSUMPTION AND PRESSURE LOSS; NEEDS A NEW LONG BLOCK. THIS WAS NOTHING I HAD DONE TO THE VEHICLE, NO PREVIOUS ISSUES WITH THE VEHICLE, UP TO DATE ON ALL OIL CHANGES AND MAINTENANCE BUT MY WARRANTY HAD RAN OUT. AFTER MUCH RESEARCH, I DISCOVERED THIS PROBLEM HAS HAPPENED TO MANY 1.5 L ECOBOOST ENGINES AND FORD IS AWARE OF THE DEFAULT IN THE ENGINE. THIS WAS A PROBLEM WITH THE ENGINE BEFORE I TOOK POSSESSION OF THE CAR. THERE IS REPROGRAMMING OF SOFTWARE TO BANDAID THE PROBLEM BUT NOW THIS IS MY PROBLEM THEY WANT ME TO TAKE RESPONSIBILITY FOR.
Mfg Campaign: 11355165
Recall Date: Sep 15, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
COOLANT LEAKED INTERNALLY. ROUGH WHILE IDLING. LOSS OF POWER WHILE DRIVING DOWN THE INTERSTATE.
Corrective Action:
COOLANT LEAKED INTERNALLY. ROUGH WHILE IDLING. LOSS OF POWER WHILE DRIVING DOWN THE INTERSTATE.
Additional Notes:
COOLANT LEAKED INTERNALLY. ROUGH WHILE IDLING. LOSS OF POWER WHILE DRIVING DOWN THE INTERSTATE.
Mfg Campaign: 11354366
Recall Date: Sep 11, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 FORD FUSION. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL 19S54. *LD *JS
Corrective Action:
2018 FORD FUSION. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL 19S54. *LD *JS
Additional Notes:
2018 FORD FUSION. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL 19S54. *LD *JS
Mfg Campaign: 11350550
Recall Date: Aug 19, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY ELECTRICAL IN MY CAR DOES NOT ALWAYS WORK POWER STEERING WINDOWS ARE AFFECTED CANNOT USE MY IPHONE TO MAKE OR RECEIVE CALLS WINDOWS DON'T GO UP AND DOWN
Corrective Action:
MY ELECTRICAL IN MY CAR DOES NOT ALWAYS WORK POWER STEERING WINDOWS ARE AFFECTED CANNOT USE MY IPHONE TO MAKE OR RECEIVE CALLS WINDOWS DON'T GO UP AND DOWN
Additional Notes:
MY ELECTRICAL IN MY CAR DOES NOT ALWAYS WORK POWER STEERING WINDOWS ARE AFFECTED CANNOT USE MY IPHONE TO MAKE OR RECEIVE CALLS WINDOWS DON'T GO UP AND DOWN
Mfg Campaign: 11348717
Recall Date: Aug 11, 2020
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH MY 3RD PARTY WARRANTY COMPANY AND MAKING ME PAY FOR THE DEDUCTIBLE AND I SUSPECT THE LOANER VEHICLE. I JUST PURCHASED THE VEHICLE IN MARCH 2020 AND I HAVE NOTICED IT WHEN SINCE PURCHASE. *TR
Corrective Action:
BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH MY 3RD PARTY WARRANTY COMPANY AND MAKING ME PAY FOR THE DEDUCTIBLE AND I SUSPECT THE LOANER VEHICLE. I JUST PURCHASED THE VEHICLE IN MARCH 2020 AND I HAVE NOTICED IT WHEN SINCE PURCHASE. *TR
Additional Notes:
BACK PASSENGER DOOR UNLATCHES WHILE DRIVING SPORADICALLY. FORD PREVIOUSLY HAD A RECALL ON THE 2016 MODEL HOWEVER, THEY ARE STATING THAT THIS DOES NOT FALL UNDER THE RECALL. MY 4 YEAR OLD SON SITS IN THE BACK SEAT IN HIS CAR SEAT. THIS IS EXTREMELY DANGEROUS. MY VEHICLE IS AT THE DEALERSHIP NOW AND THEY ARE FILING A CLAIM THROUGH MY 3RD PARTY WARRANTY COMPANY AND MAKING ME PAY FOR THE DEDUCTIBLE AND I SUSPECT THE LOANER VEHICLE. I JUST PURCHASED THE VEHICLE IN MARCH 2020 AND I HAVE NOTICED IT WHEN SINCE PURCHASE. *TR
Mfg Campaign: 11337300
Recall Date: Jul 3, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
RECEIVED A MESSAGE THAT FORD THAT THE COOLANT COULD BE GOING INTO ENGINE AND COULD DAMAGE ENGINE MIGHT NEED A PART IM IN FLORIDA SINCE 1/2/2020 THE CAR IS ON INSURANCE MODE NOT BEING MOVED OR STARTED SO NO DAMAGE CAN HAPPEN WE WILL BE BACK IN N Y MID JUNE , THE CAR IS A LEASE CAR AND WILL I BSTILL BE ABLE TO BRING IN FOR REPAIRS WITHOUT ANY COST TO ME WHICH I CANT CONTROL DO TO THE VIRUS IN N Y C. *TR
Corrective Action:
RECEIVED A MESSAGE THAT FORD THAT THE COOLANT COULD BE GOING INTO ENGINE AND COULD DAMAGE ENGINE MIGHT NEED A PART IM IN FLORIDA SINCE 1/2/2020 THE CAR IS ON INSURANCE MODE NOT BEING MOVED OR STARTED SO NO DAMAGE CAN HAPPEN WE WILL BE BACK IN N Y MID JUNE , THE CAR IS A LEASE CAR AND WILL I BSTILL BE ABLE TO BRING IN FOR REPAIRS WITHOUT ANY COST TO ME WHICH I CANT CONTROL DO TO THE VIRUS IN N Y C. *TR
Additional Notes:
RECEIVED A MESSAGE THAT FORD THAT THE COOLANT COULD BE GOING INTO ENGINE AND COULD DAMAGE ENGINE MIGHT NEED A PART IM IN FLORIDA SINCE 1/2/2020 THE CAR IS ON INSURANCE MODE NOT BEING MOVED OR STARTED SO NO DAMAGE CAN HAPPEN WE WILL BE BACK IN N Y MID JUNE , THE CAR IS A LEASE CAR AND WILL I BSTILL BE ABLE TO BRING IN FOR REPAIRS WITHOUT ANY COST TO ME WHICH I CANT CONTROL DO TO THE VIRUS IN N Y C. *TR
Mfg Campaign: 11325131
Recall Date: May 19, 2020
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
RECENTLY BROUGHT VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION TO FARNEY FORD IN SELMA, CA DEALERSHIP AND WAS TOLD THAT THE LUG NUTS EXPANDED AND CANNOT BE REMOVED. THEREFORE I WOULD HAVE TO PAY TO HAVE 5 LUG NUTS REPLACED ON ALL 4 FACTORY INSTALLED TIRES IN ORDER TO GET A TIRE ROTATION. THE VEHICLE HAS GONE IN FOR TIMELY OIL CHANGES AND DID HAVE TIRE ROTATION DONE BY THE FARNEY FORD DEALERSHIP WITHIN THE PAST 15 MONTHS. WE DID PUT A COMPLAINT IN AND WAS ASSIGNED A CASE NUMBER FROM FORD. 5 DAYS LATER AND STILL NO RESPONSE. WHAT WILL HAPPEN IF I GET A FLAT AND CAN'T GET THE LUG NUTS OFF? WE LIVE IN A FARMING TOWN AND TRAVEL THROUGH BACK ROADS TO GET IN TO FRESNO, CA.
Corrective Action:
RECENTLY BROUGHT VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION TO FARNEY FORD IN SELMA, CA DEALERSHIP AND WAS TOLD THAT THE LUG NUTS EXPANDED AND CANNOT BE REMOVED. THEREFORE I WOULD HAVE TO PAY TO HAVE 5 LUG NUTS REPLACED ON ALL 4 FACTORY INSTALLED TIRES IN ORDER TO GET A TIRE ROTATION. THE VEHICLE HAS GONE IN FOR TIMELY OIL CHANGES AND DID HAVE TIRE ROTATION DONE BY THE FARNEY FORD DEALERSHIP WITHIN THE PAST 15 MONTHS. WE DID PUT A COMPLAINT IN AND WAS ASSIGNED A CASE NUMBER FROM FORD. 5 DAYS LATER AND STILL NO RESPONSE. WHAT WILL HAPPEN IF I GET A FLAT AND CAN'T GET THE LUG NUTS OFF? WE LIVE IN A FARMING TOWN AND TRAVEL THROUGH BACK ROADS TO GET IN TO FRESNO, CA.
Additional Notes:
RECENTLY BROUGHT VEHICLE IN FOR OIL CHANGE AND TIRE ROTATION TO FARNEY FORD IN SELMA, CA DEALERSHIP AND WAS TOLD THAT THE LUG NUTS EXPANDED AND CANNOT BE REMOVED. THEREFORE I WOULD HAVE TO PAY TO HAVE 5 LUG NUTS REPLACED ON ALL 4 FACTORY INSTALLED TIRES IN ORDER TO GET A TIRE ROTATION. THE VEHICLE HAS GONE IN FOR TIMELY OIL CHANGES AND DID HAVE TIRE ROTATION DONE BY THE FARNEY FORD DEALERSHIP WITHIN THE PAST 15 MONTHS. WE DID PUT A COMPLAINT IN AND WAS ASSIGNED A CASE NUMBER FROM FORD. 5 DAYS LATER AND STILL NO RESPONSE. WHAT WILL HAPPEN IF I GET A FLAT AND CAN'T GET THE LUG NUTS OFF? WE LIVE IN A FARMING TOWN AND TRAVEL THROUGH BACK ROADS TO GET IN TO FRESNO, CA.
Mfg Campaign: 11320103
Recall Date: Apr 3, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON 3/6/2020 WE TOOK VEHICLE IN TO DEALERSHIP. THEY PERFORMED OIL CHANGE AND REPROGRAMMED PCM DUE TO RECALL THAT WAS ISSUED ON MY VEHICLE. 2 DAYS LATER WE STARTED HAVING ISSUES WITH GAS MILEAGE SENSOR. DEALERSHIP TO US TO RESET. VEHICLE CONTINUE TO HAVE USSUES WARNING LIGHTS ARE ON, NOW WE HAVE PARASITIC DRAIN. CAR WONT START. WE HAVE GOTTEN JUMP START NEXT DAY VEHUCLE WONT START. WE WERE TOLD BATTERY IS GOOD. ISSUE IS WITH MODULE. I WENT THROUGH ON LAST FORD VEHICLE AND AFTER 4 REPAIRS, SPENDING OUT OF POCKET THOUSANDS OF DOLLARS THEY NEVER FIXED FORD FOCUS SO I PURCHASED FORD FUSION AND NOW THE EXACT SAME ISSUE. IT ALSO MAY LOUD SOUND DURING JUMP START. VEHICLE HAS BEEN DISABLED SINCE 3/27/2020.
Corrective Action:
ON 3/6/2020 WE TOOK VEHICLE IN TO DEALERSHIP. THEY PERFORMED OIL CHANGE AND REPROGRAMMED PCM DUE TO RECALL THAT WAS ISSUED ON MY VEHICLE. 2 DAYS LATER WE STARTED HAVING ISSUES WITH GAS MILEAGE SENSOR. DEALERSHIP TO US TO RESET. VEHICLE CONTINUE TO HAVE USSUES WARNING LIGHTS ARE ON, NOW WE HAVE PARASITIC DRAIN. CAR WONT START. WE HAVE GOTTEN JUMP START NEXT DAY VEHUCLE WONT START. WE WERE TOLD BATTERY IS GOOD. ISSUE IS WITH MODULE. I WENT THROUGH ON LAST FORD VEHICLE AND AFTER 4 REPAIRS, SPENDING OUT OF POCKET THOUSANDS OF DOLLARS THEY NEVER FIXED FORD FOCUS SO I PURCHASED FORD FUSION AND NOW THE EXACT SAME ISSUE. IT ALSO MAY LOUD SOUND DURING JUMP START. VEHICLE HAS BEEN DISABLED SINCE 3/27/2020.
Additional Notes:
ON 3/6/2020 WE TOOK VEHICLE IN TO DEALERSHIP. THEY PERFORMED OIL CHANGE AND REPROGRAMMED PCM DUE TO RECALL THAT WAS ISSUED ON MY VEHICLE. 2 DAYS LATER WE STARTED HAVING ISSUES WITH GAS MILEAGE SENSOR. DEALERSHIP TO US TO RESET. VEHICLE CONTINUE TO HAVE USSUES WARNING LIGHTS ARE ON, NOW WE HAVE PARASITIC DRAIN. CAR WONT START. WE HAVE GOTTEN JUMP START NEXT DAY VEHUCLE WONT START. WE WERE TOLD BATTERY IS GOOD. ISSUE IS WITH MODULE. I WENT THROUGH ON LAST FORD VEHICLE AND AFTER 4 REPAIRS, SPENDING OUT OF POCKET THOUSANDS OF DOLLARS THEY NEVER FIXED FORD FOCUS SO I PURCHASED FORD FUSION AND NOW THE EXACT SAME ISSUE. IT ALSO MAY LOUD SOUND DURING JUMP START. VEHICLE HAS BEEN DISABLED SINCE 3/27/2020.
Mfg Campaign: 11319661
Recall Date: Mar 29, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.
Corrective Action:
AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.
Additional Notes:
AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.
Mfg Campaign: 11315596
Recall Date: Mar 2, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.
Corrective Action:
AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.
Additional Notes:
AT A RENT-A-CAR FACILITY IN ABSECON, NJ, CUSTOMER RETURNED THE VEHICLE COMPLAINING THAT THE VEHICLE WOULD NOT STAY LOCKED. CAR WAS PARKED, NO DOORS WERE AJAR (RENTAL AGENT MADE SURE OF IT), LOCKED VEHICLE, AND TRIED THE HANDLES. FOUND AFTER ONE OR TWO PUMPS ON ANY HANDLE THE VEHICLE WOULD UNLOCK ITSELF. EVEN TRIED TO LOCK WITH THE EJECT KEY IN THE FOB ITSELF AND THE SAME RESULT OCCURRED. CHECKED BACK LOG ON VEHICLE FOR KEY CODE ON THE DRIVER DOOR TO FIND NO SUCH CODE AVAILABLE. THIS MAY BE AN ELECTRICAL/FUSE ISSUE REGARDING THE DOOR LOCK ACTUATORS.
Mfg Campaign: 11315596
Recall Date: Mar 2, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.
Corrective Action:
CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.
Additional Notes:
CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.
Mfg Campaign: 11301127
Recall Date: Jan 22, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.
Corrective Action:
CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.
Additional Notes:
CHECK ENGINE LIGHT, LOTS OF WHITE SMOKE OUT OF TAILPIPE AND DARK BLACK SPARK PLUGS AT 15,000 MILES! DEALER SAID I GOT BAD GAS OR VANDALISM THEREFORE NO WARRANTY COVERAGE. I HAD TO PAY A LOCAL MECHANIC TO REPLACE SPARK PLUGS, PUMP OUT AND REPLACE FUEL. TWO WEEKS LATER I RECEIVE A FORD LETTER STATING COOLANT CAN LEAK INTO THE CYLINDER BORES CAUSING EXACTLY HAPPENED TO MY VEHICLE. NOW I HAVE TO SEEK REIMBURSEMENT.
Mfg Campaign: 11301127
Recall Date: Jan 22, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.
Corrective Action:
I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.
Additional Notes:
I STARTED LOSING COOLANT AS A I DROVE WITHOUT ANY VISIBLE LEAKS AROUND THE ENGINE OR COOLING SYSTEM. I DECIDED TO TAKE THE VEHICLE IN TO MY DEALER ONLY TO FIND OUT THAT THE COOLANT IS LEAKING INTERNALLY AND THAT THE DEALER IS VERY USED TO SEEING THIS ISSUE ON 2018 AND 2019 FORD FUSIONS. THEY TOLD ME THAT THEY WILL NEED TO REPLACE THE ENTIRE ENGINE. THANKFULLY IT'S UNDER WARRANTY. IF THIS IS SUCH A COMMON ISSUE THAT THE DEALER IS AWARE OF IT AS SOON AS I BRING IN THE VEHICLE, WHY IS THERE NO RECALL ON THIS ISSUE? THEY ARE WARRANTING THE REPLACEMENT PARTS AND LABOR...SO I'M ASSUMING THEY HAVE FIXED THE ISSUE.
Mfg Campaign: 11299190
Recall Date: Jan 14, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
METAL SCRATCHING UNDER CAR
Corrective Action:
METAL SCRATCHING UNDER CAR
Additional Notes:
METAL SCRATCHING UNDER CAR
Mfg Campaign: 11298902
Recall Date: Jan 12, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL LOSE
Corrective Action:
STEERING WHEEL LOSE
Additional Notes:
STEERING WHEEL LOSE
Mfg Campaign: 11246222
Recall Date: Aug 24, 2019
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