Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S33
Recall Date: Jun 23, 2023
Consumer Complaints
313 ComplaintsFord Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE BODY ACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE OFFICER DROVE THE CONTACT TO THE HOSPITAL AFTER THE IMPACT. THE CONTACT MENTIONED THAT THE INFORMATION PROVIDED WERE BASED ON PICTURES AND VIDEOS OF THE EVENTS OF THE IMPACT DUE TO HIM HAVING MEMORY LOSS. THE FOLLOWING DAY THE CONTACT WENT BACK TO THE SCENE AND FOUND THE PASSENGER FRONT AXLE ON THE ROAD. THE VEHICLE WAS TOWED TO A TOW TRUCK COMPANY. THE INSURANCE COMPANY WAS SCHEDULE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE MILEAGE 13,000. *LN *JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE BODY ACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE OFFICER DROVE THE CONTACT TO THE HOSPITAL AFTER THE IMPACT. THE CONTACT MENTIONED THAT THE INFORMATION PROVIDED WERE BASED ON PICTURES AND VIDEOS OF THE EVENTS OF THE IMPACT DUE TO HIM HAVING MEMORY LOSS. THE FOLLOWING DAY THE CONTACT WENT BACK TO THE SCENE AND FOUND THE PASSENGER FRONT AXLE ON THE ROAD. THE VEHICLE WAS TOWED TO A TOW TRUCK COMPANY. THE INSURANCE COMPANY WAS SCHEDULE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE MILEAGE 13,000. *LN *JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE FRONT AXLE ON THE PASSENGER SIDE FRACTURED CAUSING THE TIRE TO FOLD UNDER THE VEHICLE. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND THE VEHICLE COULD NOT BE TURNED TO THE LEFT OR RIGHT DIRECTION. THE VEHICLE HEADED STRAIGHT FOR 30 YARDS AND WENT OVER A CURB LANDING ON AN INCLINE OF A PRIVATE PROPERTY. ALL THE AIR BAGS DEPLOYED EXCEPT FOR THE FRONT DRIVER SIDE AND STEERING WHEEL AIR BAGS WHICH FAILED. A POLICE REPORT WAS FILED UNDER REPORT NUMBER: 212000012. THE CONTACT SUSTAINED TWO 9 CM LACERATIONS TO THE HEAD AND 19 STITCHES, A CONTUSION TO THE HEAD, CONCUSSION, LOSS OF MEMORY, AND MASSIVE BODY ACHES THAT REQUIRED MEDICAL ATTENTION. A POLICE OFFICER DROVE THE CONTACT TO THE HOSPITAL AFTER THE IMPACT. THE CONTACT MENTIONED THAT THE INFORMATION PROVIDED WERE BASED ON PICTURES AND VIDEOS OF THE EVENTS OF THE IMPACT DUE TO HIM HAVING MEMORY LOSS. THE FOLLOWING DAY THE CONTACT WENT BACK TO THE SCENE AND FOUND THE PASSENGER FRONT AXLE ON THE ROAD. THE VEHICLE WAS TOWED TO A TOW TRUCK COMPANY. THE INSURANCE COMPANY WAS SCHEDULE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED AS OF YET. THE FAILURE MILEAGE 13,000. *LN *JB *TR
Mfg Campaign: 11298008
Recall Date: Jan 8, 2020
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON THE 2019 FORD FUSION ARE HORRENDOUS! THERE IS VERY LITTLE VISIBILITY, I'M CONSTANTLY HAVING TO TURN ON MY BRIGHTS TO EVEN SEE SOME ASPECTS OF THE ROAD I'M ON. THIS IS IRRESPONSIBLE ON FORDS PART AND NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE! THERE'S NO TELLING HOW MANY ACCIDENTS THIS HAS CAUSE AND OR WILL CAUSE IN THE FUTURE.
Corrective Action:
THE HEADLIGHTS ON THE 2019 FORD FUSION ARE HORRENDOUS! THERE IS VERY LITTLE VISIBILITY, I'M CONSTANTLY HAVING TO TURN ON MY BRIGHTS TO EVEN SEE SOME ASPECTS OF THE ROAD I'M ON. THIS IS IRRESPONSIBLE ON FORDS PART AND NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE! THERE'S NO TELLING HOW MANY ACCIDENTS THIS HAS CAUSE AND OR WILL CAUSE IN THE FUTURE.
Additional Notes:
THE HEADLIGHTS ON THE 2019 FORD FUSION ARE HORRENDOUS! THERE IS VERY LITTLE VISIBILITY, I'M CONSTANTLY HAVING TO TURN ON MY BRIGHTS TO EVEN SEE SOME ASPECTS OF THE ROAD I'M ON. THIS IS IRRESPONSIBLE ON FORDS PART AND NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE! THERE'S NO TELLING HOW MANY ACCIDENTS THIS HAS CAUSE AND OR WILL CAUSE IN THE FUTURE.
Mfg Campaign: 11290213
Recall Date: Dec 19, 2019
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
A COUPLE MONTHS BACK, I RENTED A 2019 FORD FUSION, SO THE VIN NUMBER IN THIS REPORT IS ONLY A SAMPLE. TWICE, WHEN I WENT TO BUCKLE THE DRIVER-SIDE SEATBELT, THE END WENT NOT INTO THE LATCH, BUT INSTEAD INTO THE CASING AROUND THE LATCH (SEE PICTURES). THERE WAS JUST ENOUGH FRICTION TO HOLD IT IN PLACE AND MAKE IT FEEL LIKE IT WAS LATCHED, WHEN IN ACTUALITY, IT WAS NOT. I CONTACTED THE LOCAL FORD DEALER TWICE, BUT GOT NO REPLY. I THEN WROTE A LETTER TO FORD MOTOR CO. SIMPLY SAYING I HAD FOUND AN ISSUE, BUT ONLY GOT AN OBVIOUS FORM LETTER SAYING "THANK YOU". THEY DIDN'T EVEN ASK FOR ANY DETAILS. UPON DISCUSSION OF THE ISSUE WITH A FRIEND, HE SAID HE HAD THE SAME EXACT ISSUE WITH A 2015 FUSION.
Corrective Action:
A COUPLE MONTHS BACK, I RENTED A 2019 FORD FUSION, SO THE VIN NUMBER IN THIS REPORT IS ONLY A SAMPLE. TWICE, WHEN I WENT TO BUCKLE THE DRIVER-SIDE SEATBELT, THE END WENT NOT INTO THE LATCH, BUT INSTEAD INTO THE CASING AROUND THE LATCH (SEE PICTURES). THERE WAS JUST ENOUGH FRICTION TO HOLD IT IN PLACE AND MAKE IT FEEL LIKE IT WAS LATCHED, WHEN IN ACTUALITY, IT WAS NOT. I CONTACTED THE LOCAL FORD DEALER TWICE, BUT GOT NO REPLY. I THEN WROTE A LETTER TO FORD MOTOR CO. SIMPLY SAYING I HAD FOUND AN ISSUE, BUT ONLY GOT AN OBVIOUS FORM LETTER SAYING "THANK YOU". THEY DIDN'T EVEN ASK FOR ANY DETAILS. UPON DISCUSSION OF THE ISSUE WITH A FRIEND, HE SAID HE HAD THE SAME EXACT ISSUE WITH A 2015 FUSION.
Additional Notes:
A COUPLE MONTHS BACK, I RENTED A 2019 FORD FUSION, SO THE VIN NUMBER IN THIS REPORT IS ONLY A SAMPLE. TWICE, WHEN I WENT TO BUCKLE THE DRIVER-SIDE SEATBELT, THE END WENT NOT INTO THE LATCH, BUT INSTEAD INTO THE CASING AROUND THE LATCH (SEE PICTURES). THERE WAS JUST ENOUGH FRICTION TO HOLD IT IN PLACE AND MAKE IT FEEL LIKE IT WAS LATCHED, WHEN IN ACTUALITY, IT WAS NOT. I CONTACTED THE LOCAL FORD DEALER TWICE, BUT GOT NO REPLY. I THEN WROTE A LETTER TO FORD MOTOR CO. SIMPLY SAYING I HAD FOUND AN ISSUE, BUT ONLY GOT AN OBVIOUS FORM LETTER SAYING "THANK YOU". THEY DIDN'T EVEN ASK FOR ANY DETAILS. UPON DISCUSSION OF THE ISSUE WITH A FRIEND, HE SAID HE HAD THE SAME EXACT ISSUE WITH A 2015 FUSION.
Mfg Campaign: 11277652
Recall Date: Nov 2, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Corrective Action:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Additional Notes:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Mfg Campaign: 11258223
Recall Date: Sep 25, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Corrective Action:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Additional Notes:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Mfg Campaign: 11258223
Recall Date: Sep 25, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Corrective Action:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Additional Notes:
STARTED THE CAR WHETHER MANUAL OR BY REMOTE START A POWERTRAIN MALFUNCTION WILL COME ON MY FORD PASS APP. ALSO ON THE DASHBOARD IT WILL SAY SHIFT SYSTEM FAULT. ONCE I PUT THE CAR IN DRIVE THE SERVICE LIGHT DISAPPEARS. THE VEHICLE WAS IN MY DRIVEWAY STATIONARY. ON 2 OTHER OCCASIONS SEPTEMBER 18 2019 AND SEPTEMBER 25 2019 THE CAR WAS IN MY DRIVEWAY STATIONARY. I STARTED THE CAR MANUALLY CAR WOULD NOT START (NO ENGINE TURN OVER) BUT CAR START STOP BUTTON WOULD BE GREEN AS IF CAR WAS RUNNING. THE DASHBOARD WOULD SAY FULL ACCESSORY MODE ACTIVE, TRANSMISSION NOT IN PARK, SHIFT SYSTEM MALFUNCTION. THE CAR DASHBOARD WOULD SAY THE CAR WAS IN DRIVE BUT THE TURN DIAL GEAR WOULD SHOW PARK. THE CAR GEAR DIAL WAS ALSO LOCKED AND WOULD NOT TURN. IF I TOOK OFF THE EMERGENCY BRAKE THE CAR WOULD ROLL BACKWARDS. ALSO I COULD NOT TURN THE CAR OFF AFTER THAT. AFTER 40- 60 MIN THE CAR SHOWED IT WAS GOING TO TURN OFF IN 15 MIN TO SAVE POWER. ONCE IT TURNED OFF. THE CAR WOULD START AND ENGINE WOULD TURN OVER AS IF NOTHING HAPPEND. I ALSO HAVE VIDEO OF BOTH TIMES CAR WOULD NOT START. WEBSITE WILL NOT LET ME UPLOAD VIDEOS
Mfg Campaign: 11258223
Recall Date: Sep 25, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT THE CAR LESS THAN 30 DAYS AGO. WASHING THE FRONT WINDSHIELD AND NOTICED A HAIRLINE CRACK ON THE OUTSIDE ABOUT 4-5 INCHES LONG. NO DAMAGES OF A ROCK HITTING THE WINDSHIELD.
Corrective Action:
BOUGHT THE CAR LESS THAN 30 DAYS AGO. WASHING THE FRONT WINDSHIELD AND NOTICED A HAIRLINE CRACK ON THE OUTSIDE ABOUT 4-5 INCHES LONG. NO DAMAGES OF A ROCK HITTING THE WINDSHIELD.
Additional Notes:
BOUGHT THE CAR LESS THAN 30 DAYS AGO. WASHING THE FRONT WINDSHIELD AND NOTICED A HAIRLINE CRACK ON THE OUTSIDE ABOUT 4-5 INCHES LONG. NO DAMAGES OF A ROCK HITTING THE WINDSHIELD.
Mfg Campaign: 11256052
Recall Date: Sep 17, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WITH CRUISE CONTROL SET, PRESSING THE + BUTTON AND HOLDING FOR A FEW SECONDS TO INCREASE THE SPEED A FEW MILE PER HOUR WILL CAUSE THE VEHICLE TO CONTINUE ACCELERATING UNTIL THE 'CANCEL' BUTTON OR THE 'OFF' BUTTON IS PRESSED. PRESSING THE BRAKE PEDAL WILL ALSO STOP THE RUN AWAY ACCELERATION. DURING THE RUN-AWAY ACCELERATING, PRESSING THE + BUTTON OR THE - BUTTON WILL NOT STOP THE ACCELERATION. ADDITIONALLY, WITH CRUISE SET, PRESSING THE - BUTTON FOR A FEW SECONDS WILL CAUSE A RUN-AWAY DECELERATION. THE VEHICLE IS PRESENTLY BEING LOOKED AT BY THE DEALERSHIP WHERE IT WAS BOUGHT. IN THE MEAN TIME, I WAS GIVEN A 2019 FUSION HYBRID AS A LOANER VEHICLE AND THAT CRUISE CONTROL DOES THE SAME THING: RUN-AWAY ACCELERATION AND DECELERATION WHEN PRESSING THE + OR - BUTTON. THE VEHICLE WAS CHECKED MANY TIMES AND WAS CRUISING ANYWHERE FROM 50 MPH TO 70 MPH WHEN THE + AND - BUTTON WAS PRESSED. I NOTICED THAT THE RUN-AWAY DECELERATION WAS QUITE PRONOUNCED COMPARED TO THE ACCELERATION.
Corrective Action:
WITH CRUISE CONTROL SET, PRESSING THE + BUTTON AND HOLDING FOR A FEW SECONDS TO INCREASE THE SPEED A FEW MILE PER HOUR WILL CAUSE THE VEHICLE TO CONTINUE ACCELERATING UNTIL THE 'CANCEL' BUTTON OR THE 'OFF' BUTTON IS PRESSED. PRESSING THE BRAKE PEDAL WILL ALSO STOP THE RUN AWAY ACCELERATION. DURING THE RUN-AWAY ACCELERATING, PRESSING THE + BUTTON OR THE - BUTTON WILL NOT STOP THE ACCELERATION. ADDITIONALLY, WITH CRUISE SET, PRESSING THE - BUTTON FOR A FEW SECONDS WILL CAUSE A RUN-AWAY DECELERATION. THE VEHICLE IS PRESENTLY BEING LOOKED AT BY THE DEALERSHIP WHERE IT WAS BOUGHT. IN THE MEAN TIME, I WAS GIVEN A 2019 FUSION HYBRID AS A LOANER VEHICLE AND THAT CRUISE CONTROL DOES THE SAME THING: RUN-AWAY ACCELERATION AND DECELERATION WHEN PRESSING THE + OR - BUTTON. THE VEHICLE WAS CHECKED MANY TIMES AND WAS CRUISING ANYWHERE FROM 50 MPH TO 70 MPH WHEN THE + AND - BUTTON WAS PRESSED. I NOTICED THAT THE RUN-AWAY DECELERATION WAS QUITE PRONOUNCED COMPARED TO THE ACCELERATION.
Additional Notes:
WITH CRUISE CONTROL SET, PRESSING THE + BUTTON AND HOLDING FOR A FEW SECONDS TO INCREASE THE SPEED A FEW MILE PER HOUR WILL CAUSE THE VEHICLE TO CONTINUE ACCELERATING UNTIL THE 'CANCEL' BUTTON OR THE 'OFF' BUTTON IS PRESSED. PRESSING THE BRAKE PEDAL WILL ALSO STOP THE RUN AWAY ACCELERATION. DURING THE RUN-AWAY ACCELERATING, PRESSING THE + BUTTON OR THE - BUTTON WILL NOT STOP THE ACCELERATION. ADDITIONALLY, WITH CRUISE SET, PRESSING THE - BUTTON FOR A FEW SECONDS WILL CAUSE A RUN-AWAY DECELERATION. THE VEHICLE IS PRESENTLY BEING LOOKED AT BY THE DEALERSHIP WHERE IT WAS BOUGHT. IN THE MEAN TIME, I WAS GIVEN A 2019 FUSION HYBRID AS A LOANER VEHICLE AND THAT CRUISE CONTROL DOES THE SAME THING: RUN-AWAY ACCELERATION AND DECELERATION WHEN PRESSING THE + OR - BUTTON. THE VEHICLE WAS CHECKED MANY TIMES AND WAS CRUISING ANYWHERE FROM 50 MPH TO 70 MPH WHEN THE + AND - BUTTON WAS PRESSED. I NOTICED THAT THE RUN-AWAY DECELERATION WAS QUITE PRONOUNCED COMPARED TO THE ACCELERATION.
Mfg Campaign: 11222323
Recall Date: Jun 24, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE IMMEDIATELY ON RETURN TO HOTEL AND ASKED THEM TO RECORD THIS ISSUE. I ALSO INFORMED THE RETURN CAR ATTENDANT WHEN I RETURNED TODAY AT AVIS ATLANTA AIRPORT.
Corrective Action:
I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE IMMEDIATELY ON RETURN TO HOTEL AND ASKED THEM TO RECORD THIS ISSUE. I ALSO INFORMED THE RETURN CAR ATTENDANT WHEN I RETURNED TODAY AT AVIS ATLANTA AIRPORT.
Additional Notes:
I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE IMMEDIATELY ON RETURN TO HOTEL AND ASKED THEM TO RECORD THIS ISSUE. I ALSO INFORMED THE RETURN CAR ATTENDANT WHEN I RETURNED TODAY AT AVIS ATLANTA AIRPORT.
Mfg Campaign: 11205383
Recall Date: May 2, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA ON 5/1/2019 WEDNESDAY. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE AND ASK D THEM TO REGISTER A COMPLAINT .I ALSO INFORMED THE ATTENDANT WHEN I RETURNED THE CAR AT ATLANTA AIRPORT TODAY.
Corrective Action:
I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA ON 5/1/2019 WEDNESDAY. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE AND ASK D THEM TO REGISTER A COMPLAINT .I ALSO INFORMED THE ATTENDANT WHEN I RETURNED THE CAR AT ATLANTA AIRPORT TODAY.
Additional Notes:
I WAS DRIVING A AVIS RENTAL CAR - FORD FUSION 2019 IN AN INTERSTATE FROM CHATTANOOGA, TENNESSEE TO DALTON, GEORGIA ON 5/1/2019 WEDNESDAY. I SAW AN ERROR MESSAGE ON THE SCREEN ALL OF A SUDDEN (LIKE COMMUNICATION ERROR) AND THE ENGINE JUST SHUT OFF, ALL LIGHTS TURNED OFF AND SEAT STARTED MOVING BACK. IT WAS ALMOST 15 - 20 SECONDS AND I WAS TERRIFIED TO JUST KEEP THE CAR ON MIDDLE LANE AND NOT TO BE HIT BY SOMEONE FROM BEHIND. THE GUY WHO WAS IN THE PASSENGER SEAT PUSHED THE START BUTTON AND IT STARTED AND I MANAGED TO DRIVE LAST 5 MILES TO REACH HOTEL. I CALLED AVIS ROADSIDE ASSISTANCE AND ASK D THEM TO REGISTER A COMPLAINT .I ALSO INFORMED THE ATTENDANT WHEN I RETURNED THE CAR AT ATLANTA AIRPORT TODAY.
Mfg Campaign: 11205378
Recall Date: May 2, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.
Mfg Campaign: 11192391
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.
Corrective Action:
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.
Additional Notes:
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE ACCELERATOR PEDAL SEIZED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE ACCELERATOR PEDAL RETURNED TO NORMAL. IN ADDITION, THE CONTACT STATED THAT THE BRAKES SEIZED WHILE IN TRAFFIC THIS WEEK, WHICH ALMOST CAUSED A CRASH AND THE CHECK MANUAL WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606, (352) 686-8255) WHERE IT WAS DIAGNOSED THAT AN AUTO STOP/START MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED, BUT AN APPOINTMENT WAS SCHEDULED FOR APRIL 9, 2019. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ALLOW THE DEALER TO REPAIR THE VEHICLE BECAUSE THE DIAGNOSTIC TROUBLE CODE COULD NOT BE READ DURING THE DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 8,070.
Mfg Campaign: 11192391
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
COLLISION AT 35MPH FRONT END OF FUSION HIT THE ENTIRE PASSENGER SIDE OF ANOTHER VEHICLE . NO AIRBAG DEPLOYED. OTHER VEHICLE WAS TOTALED.
Corrective Action:
COLLISION AT 35MPH FRONT END OF FUSION HIT THE ENTIRE PASSENGER SIDE OF ANOTHER VEHICLE . NO AIRBAG DEPLOYED. OTHER VEHICLE WAS TOTALED.
Additional Notes:
COLLISION AT 35MPH FRONT END OF FUSION HIT THE ENTIRE PASSENGER SIDE OF ANOTHER VEHICLE . NO AIRBAG DEPLOYED. OTHER VEHICLE WAS TOTALED.
Mfg Campaign: 11185992
Recall Date: Mar 11, 2019
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