Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
Corrective Action:
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
Additional Notes:
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
Mfg Campaign: 11585127
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
Corrective Action:
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
Additional Notes:
I had just filled up my truck with gas and started driving to work today and the truck went into limp mode. It flashed a low gear warning, then started to slowly stop, all of the system alarms went off, including the check engine light. There were so many pop-up's I can't recall them all. I was able to pull over and start slowing down before it engaged the emergency brake and I experienced a hard stop. I turned the truck off and back on with no help. I turned the truck off again and opened the door, then shut the door and turned the truck back on and the brake was then turned off but check engine light still on. When I put the truck in drive it would start to accelerate without me pressing the gas. I pulled over again and turned the truck off again and back on. This time the truck behaved more normally but the check engine light is still on. Not sure if this is related to last recall service I recieved.
Mfg Campaign: 11585127
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
Corrective Action:
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
Additional Notes:
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
Mfg Campaign: 11585315
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
Corrective Action:
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
Additional Notes:
On April 1, 2024, while using cruise control going uphill on the interstate in heavy traffic, the truck went into LIMP mode without warning, and multiple lights appeared on the dashboard. Once I swerved over to the side of the road I turned the truck off, let it sit for 15 minutes and turned it back on. Turning it back on allowed the truck to get out of LIMP mode, but the check engine light remained. This happened several times on my drive, but I was able to finally finish my drive several hours later. Next day, all lights on the dashboard were off. The ford dealership could not determine the source of the issue or recreate the issue. This is a major concern as this issue put my safety at risk and could have caused a major accident on a major interstate, putting others’ safety at risk as well. On April 23, 2024, I went to start the truck, and the battery was dead. I confirmed no lights were on to drain the battery, and from April 23, 2024 forward, my power windows randomly stop working.
Mfg Campaign: 11585315
Recall Date: Apr 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11584984
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Corrective Action:
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Additional Notes:
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Mfg Campaign: 11585033
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Corrective Action:
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Additional Notes:
After shutting the vehicle off and removing the key from the ignition the ICE engine continues to run for a bit. The steering wheel display is also lit up and I had the door open to the vehicle. I opened the hood and confirmed the engine is running. This has happened a few times so far. Sometimes the display that shows the MPH and other info goes out but the engine still runs. I've also had occasions when the key is removed, the engine is running and then shuts off. Pressing the gas pedal, the engine comes to life. If I hold the pedal down the ICE engine runs, remove my foot from the gas and the ICE engine shuts off.
Mfg Campaign: 11585033
Recall Date: Apr 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Corrective Action:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Additional Notes:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Mfg Campaign: 11584372
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Corrective Action:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Additional Notes:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Mfg Campaign: 11584372
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Corrective Action:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Additional Notes:
Recently got a couple recalls done and then yesterday while I was driving back home I Ford chimes twice and then see a plethora of service lights and dash warnings. Completely lost power on the freeway pulled over from originally being in the left lane in time. But could of been a lot worse if I wasn't coming back at 11pm. Restarted the truck and it let me go a max of 20mph all the way home (luckily I was near my exit) flooring it the entire time. Then after an hour of sitting at home I started it up again to surprisingly what felt like full power again but with a check engine light.
Mfg Campaign: 11584372
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Corrective Action:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Additional Notes:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Mfg Campaign: 11584443
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Corrective Action:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Additional Notes:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Mfg Campaign: 11584443
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Corrective Action:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Additional Notes:
On April 22, 2024 my truck had a loss of power foe the second time while driving on the interstate with my family. There was no warnings or anything, the truck simply lost power and I had to pull off the road at which point it went into limp mode. I had several lights on my dash, Mai ly the check engine light and my mobile app recorded a fault with the drive train. This is now the second time this has happened in a few months. I have taken it to the dealer both times and they've told me that nothing is wrong with my truck. I explained that it is extremely dangerous but they said they can't do anything because the truck isn't reporting any issues. Please put pressure on ford to fix this. It is getting out of control.
Mfg Campaign: 11584443
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Corrective Action:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Additional Notes:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Mfg Campaign: 11584502
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Corrective Action:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Additional Notes:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Mfg Campaign: 11584502
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Corrective Action:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Additional Notes:
Vehicle was in cruise control driving along the highway at-speed when the engine suddenly cut out and cruise control stopped maintaining speed. Pressing the accelerator did nothing, but the brakes still worked. After turning cruise control off the accelerator was still having no effect, and the vehicle did not let me re-engage cruise control. All other electronics (navigation, music, dash, hazard lights, etc.) continued to work fine, but I noticed that the light on the gear selector was blinking instead of the normal solid yellow. I pulled over onto the shoulder and came to a stop, at which point the vehicle put itself into park and engaged the parking brake. Several warning and advisory messages appeared on the screen advising me not to drive the vehicle, and almost all of the warning lights on the dash lit up. The electronics continued functioning for a time, but after a short while (less than 2 hours) they died as well. This included the locks, mileage indicator, windows, hazard lights, and gear shift—the vehicle could not be put into neutral. The vehicle was loaded onto a flatbed tow truck and taken to a dealership. Service invoice is attached. To summarize, it appears that a failure in the heat exchanger caused engine to cut out. Cause of electrical failure after stopping is unknown.
Mfg Campaign: 11584502
Recall Date: Apr 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Driving at 30 mph when car lost power, emergency brake came on, would not accelerate. check engine light came on with multiple other warnings like drive modes disabled, service advancetrac, pre-collision assist not available. have video. was able to coast home as not applying accelerator pedal resulted in auto increased acceleration. luckily i was on a residential street. this vehicle is an absolute lemon.
Corrective Action:
Driving at 30 mph when car lost power, emergency brake came on, would not accelerate. check engine light came on with multiple other warnings like drive modes disabled, service advancetrac, pre-collision assist not available. have video. was able to coast home as not applying accelerator pedal resulted in auto increased acceleration. luckily i was on a residential street. this vehicle is an absolute lemon.
Additional Notes:
Driving at 30 mph when car lost power, emergency brake came on, would not accelerate. check engine light came on with multiple other warnings like drive modes disabled, service advancetrac, pre-collision assist not available. have video. was able to coast home as not applying accelerator pedal resulted in auto increased acceleration. luckily i was on a residential street. this vehicle is an absolute lemon.
Mfg Campaign: 11584234
Recall Date: Apr 20, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving at 30 mph when car lost power, emergency brake came on, would not accelerate. check engine light came on with multiple other warnings like drive modes disabled, service advancetrac, pre-collision assist not available. have video. was able to coast home as not applying accelerator pedal resulted in auto increased acceleration. luckily i was on a residential street. this vehicle is an absolute lemon.
Corrective Action:
Driving at 30 mph when car lost power, emergency brake came on, would not accelerate. check engine light came on with multiple other warnings like drive modes disabled, service advancetrac, pre-collision assist not available. have video. was able to coast home as not applying accelerator pedal resulted in auto increased acceleration. luckily i was on a residential street. this vehicle is an absolute lemon.
Additional Notes:
Driving at 30 mph when car lost power, emergency brake came on, would not accelerate. check engine light came on with multiple other warnings like drive modes disabled, service advancetrac, pre-collision assist not available. have video. was able to coast home as not applying accelerator pedal resulted in auto increased acceleration. luckily i was on a residential street. this vehicle is an absolute lemon.
Mfg Campaign: 11584234
Recall Date: Apr 20, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lights would come on unexpectedly saying crash likely and nothing around
Corrective Action:
Lights would come on unexpectedly saying crash likely and nothing around
Additional Notes:
Lights would come on unexpectedly saying crash likely and nothing around
Mfg Campaign: 11583740
Recall Date: Apr 18, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Lights would come on unexpectedly saying crash likely and nothing around
Corrective Action:
Lights would come on unexpectedly saying crash likely and nothing around
Additional Notes:
Lights would come on unexpectedly saying crash likely and nothing around
Mfg Campaign: 11583740
Recall Date: Apr 18, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury